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Troubleshooting
Display shows Error Codes E01.
• Blade is jammed with food� Remove jar and lid� Use Scraper to
stir food� Repeat blending�
• If problem persists, call Customer Service�
Appliance fails to start or stops while it is running.
• Make sure that the Power Switch Button is ON (I) and that it is
illuminated blue�
• Check to see if unit is securely plugged into an electrical outlet
of the proper voltage and frequency�
• Check to see if the fuse for the electrical outlet has blown or if
the Reset Button on the bottom rear of Base has switched to
OFF ( )�
• This appliance is equipped with an interlock feature — the
appliance will fail to start or will stop when either Lid or Jar are
not locked properly in place�
• Press Reset Button on bottom of Base�
Red light on Motor Temperature Status Indicator starts to flash
and appliance stops running.
• Motor overload protection has engaged� Unplug and let cool
for 15 minutes� Press Reset button on bottom of Base and plug
back in to restart blending�
Unit does not respond to button commands.
• Turn unit power off and back on using the Power Switch to
reset the controls�
• If problem persists, the unit will need to be serviced�
Ingredients will not mix properly.
• Check to see if enough liquid has been added to the
ingredients� Mixture should be fluid and free-flowing at all
times�
• Solid pieces are too large�
• Container is too full� Do not fill past MAX marking�
• Cutter assembly blades are not sharp or are damaged�
• Select speed to create a fluid blend�
All three MOTOR TEMP lights are flashing.
• Call Customer Service�
Maintenance Icon is illuminated.
• Call Customer Service�
13
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