TANDBERG Compass User Manual
  1. Manuals
  2. Brands
  3. TANDBERG Manuals
  4. Telephone
  5. Compass
  6. User manual
TANDBERG Compass User Manual

TANDBERG Compass User Manual

Tandberg user manual compass, utility
Hide thumbs
Table of Contents

Advertisement

Quick Links

Download this manual

User Manual

Software version F4
D13865-01
This document is not to be reproduced in whole or in part without permission in writing from:

Advertisement

Table of Contents
loading

Related Manuals for TANDBERG Compass

Summary of Contents for TANDBERG Compass

  • Page 1: User Manual

    User Manual Software version F4 D13865-01 This document is not to be reproduced in whole or in part without permission in writing from:...
  • Page 2 The information in this document is furnished for informational purposes only, is subject to change without prior notice, and should not be construed as a commitment by TANDBERG. The information in this document is believed to be accurate and reliable; however TANDBERG...

  • Page 3: Environmental Issues

    Our designers do their best to ensure TANDBERG products are highly recyclable. Digital User Manuals TANDBERG is pleased to announce that it has replaced the printed versions of its User Manuals with a digital CD version. Instead of a range of different user manuals, there is now one CD which can be used with all TANDBERG MXP products.
  • Page 4 TANDBERG COMPASS MXP / UTILITY MXP Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions.
  • Page 5 Contact us If you have any questions, comments or suggestions, please see the Online Support service at www.tandberg.net. It is also possible to send a fax or mail to the attention of: Product and Sales Support TANDBERG P.O. Box 92...

  • Page 6: Table Of Contents

    TANDBERG COMPASS MXP / UTILITY MXP Table of Contents Introduction... 1 1.1 At a Glance ... 3 1.2 Menu Structure ... 5 Installation ... 8 2.1 Unpacking ... 9 2.2 Connecting Cables... 10 2.3 Monitor Configuration... 11 2.4 System Configuration... 12 General Use ...
  • Page 7 4.1.8 Screen Settings... 66 4.1.9 Software Options ... 71 4.1.10 Date and Time Settings ... 72 4.1.11 Max Call Length ... 73 4.2 Menu Settings ... 74 4.2.1 Input Editor Language... 75 4.2.2 Menu Timeout In Call... 76 4.2.3 Balloon Help... 77 4.2.4 Administrator Password ...
  • Page 8 TANDBERG COMPASS MXP / UTILITY MXP viii...

  • Page 9: Introduction

    The TANDBERG Compass MXP provides essential video features for face to face communication in public areas with the quality and reliability found in all TANDBERG equipment. The TANDBERG Utility MXP provides essential video features for face to face communication in rugged environments with the quality and reliability found in all TANDBERG equipment.
  • Page 10 TANDBERG COMPASS MXP / UTILITY MXP H.460, ITU Standardized firewall traversal, support High security network authentication (802.1x) The TANDBERG videoconferencing system can also be used purely as an audio-bridge (with an ISDN connection). Presentations The Natural Presenter Package (NPP), makes it possible to receive presentations and comprises: ...

  • Page 11: At A Glance

    The microphone is integrated and located at the edge on the left hand side of the unit. Handset For privacy, both Utility MXP and Compass MXP are delivered with a handset located on the right hand side of the unit. Lifting the handset from the cradle automatically toggles between internal microphone/loudspeaker and the handset.
  • Page 12 Remote Control The remote control is only delivered with the TANDBERG Utility MXP. The remote control is located inside the locked cabinet on the Utility MXP, and is intended for system setup when using ISDN.

  • Page 13: Menu Structure

    1 Introduction 1.2 Menu Structure The menu structure is divided in three. The Kiosk Menu, which is available for all users when Kiosk mode is activated, the Main Menu, which contains all functionality of the system and the Administrator Menu that contains all the settings of the system. The menu structure for Kiosk Menu is shown below.
  • Page 14 TANDBERG COMPASS MXP / UTILITY MXP The Main Menu and Administrator Settings are only accessible when Kiosk Menu is deactivated. Select Control Panel and Administrator Settings from the Main Menu. Making changes to the Administrator Settings will change the behavior of the system.
  • Page 15 1 Introduction Figure 1-4. Administrator Settings menu. Note that the system features and menu settings may vary depending on network selection and software package.

  • Page 16: Installation

    TANDBERG COMPASS MXP / UTILITY MXP 2 Installation Precautions:  Never install communication wiring during a lightning storm.  Never install jacks for communication cables in wet locations unless the jack is specifically designed for wet locations.  Never touch uninstalled communication wires or terminals unless the telephone line has been disconnected at the network interface.

  • Page 17: Unpacking

    2.1 Unpacking The TANDBERG Compass MXP and Utility MXP consist of the following items:  Videoconferencing system with built-in camera, handset and lamp  Remote Control (Utility MXP only)  Batteries  User Manual on CD  Integrated power supply ...

  • Page 18: Connecting Cables

    TANDBERG COMPASS MXP / UTILITY MXP 2.2 Connecting Cables Figure 2-1. Connectors. 3. LAN cable To use the system on LAN, connect a LAN cable from the Ethernet' connector on the system to the LAN. 1. Power cable  Connect the power cable from the wallplate to the power supply.

  • Page 19: Monitor Configuration

    After the system has performed a self-test routine, the main menu will be displayed on the monitor of the Utility MXP (units are shipped with Kiosk Mode OFF). The Compass MXP is shipped with Kiosk Mode ON, and the monitor will therefore display the Kiosk Menu.

  • Page 20: System Configuration

    TANDBERG COMPASS MXP / UTILITY MXP 2.4 System Configuration The Compass MXP and Utility MXP have default settings from the factory enabling initial use. However the system must be configured for each installation. Configuration settings can be made via the system menu using the remote control, or more easily via telnet or web interface using IP.
  • Page 21 4. Auto Answer, Phone Book Settings, External Services Settings and Permissions Utility MXP requires Auto Answer to be activated, it is also recommended for Compass MXP. Otherwise these settings may be left unchanged if no special needs are required. See chapter 5. Screen Settings The settings may be left unchanged if no special needs are required.
  • Page 22 Phone Book Kiosk menu After having configured the settings of the Compass MXP, you must activate Kiosk mode by setting Kiosk Mode til ON. Be avare that you cannot deactivate kiosk mode again through the menu, but only through the web interface, telent or the remote control.

  • Page 23: General Use

    When the system is not in use, it is in standby mode and the screen is black. Wake up the system by picking up the handset. An incoming call or pressing any key on the Compass MXP will also wake up the system.

  • Page 24: The Welcome Screen (Normal Mode)

    TANDBERG COMPASS MXP / UTILITY MXP 3.1 The Welcome Screen (Normal Mode) When the system is switched on, the normal welcome screen will be displayed. The welcome screen presents the menu and displays your main camera image in the background (main camera is system default).

  • Page 25: The Welcome Screen (Kiosk Mode)

    3 General Use 3.2 The Welcome Screen (Kiosk Mode) When the system is switched on and Kiosk Mode is ON and Show Menu is ON the welcome screen will be displayed. The welcome screen presents the menu and displays your main camera image in the background.
  • Page 26 TANDBERG COMPASS MXP / UTILITY MXP Figure 3-3. Language selection menu.

  • Page 27: Using The Remote Control

    The Compass MXP is controlled by the handset and the five buttons located on the cabinet. The system is not designed to be controlled by a remote control accessible to the user. There is no remote control delivered with the Compass MXP.
  • Page 28 TANDBERG COMPASS MXP / UTILITY MXP Figure 3-4. Remote Control. *This does not apply to all systems with small integrated cameras. 12. Selfview displays your outgoing video. Press Selfview again to turn selfview off. 13. Use the Phone Book to store and recall...

  • Page 29: Navigation

    3 General Use 3.3.1 Navigation Arrow keys and OK Navigate in the menu with the arrow keys on the remote control. The orange selector on screen shows the selected item. Press OK to select. Cancel key In the main menu, pressing Cancel (X) will hide the menu. If the menu is hidden, bring it back with OK.

  • Page 30: Number And Letter Keys

    TANDBERG COMPASS MXP / UTILITY MXP 3.3.2 Number and Letter keys When accessing an input field where letters are required, the system automatically goes to letter mode. Writing letters works like on a mobile phone. Press the key that corresponds to your desired letter.

  • Page 31: On-Screen Indicators

    3.4 On-screen Indicators The system has a number of icons signaling different settings: Microphone Off This indicator is shown when the microphone is turned off. Press the Mic off button again to turn the microphone back on, see Volume Off This indicator is shown when the volume is turned off.

  • Page 32: Using The Kiosk Menu

    TANDBERG COMPASS MXP / UTILITY MXP 3.5 Using the Kiosk Menu Figure 3-5. Kiosk Menu. Press the left / right buttons on the Compass MXP to highlight the appropriate icon, then press the central button to confirm selection. The menu contains the following items:- ...

  • Page 33: Using The Language Menu

    The language selection menu is an optional menu, and is only active if Language Menu is ON in the Kiosk Settings. Press the left / right buttons on the Compass MXP to highlight the appropriate icon, then press the center button to confirm selection.

  • Page 34: Place A Call

    Autodial = OFF If Autodial is not activated on the Compass MXP then it is possible to place a call using the five buttons to navigate through the kiosk menu. To place a call on the Compass MXP first select Place a Call on the main Kiosk Menu using the left / right buttons, then press the central button to confirm the selection.

  • Page 35: Receive A Call

    To accept incoming calls on either the Compass MXP or the Utility MXP simply lift the handset.  On the Compass MXP it is also possible to answer by pressing the middle of the five buttons. How to reject an incoming call: ...

  • Page 36: End Call

    How to end a non Auto Dial call (only possible on Compass MXP)  To end a call press the central button on the Compass MXP cabinet to display the on- screen menu, then press the central button again to confirm the End Call selection How to end an Auto Answer call ...

  • Page 37: Using The Handset

    This feature is the same for both the Utility MXP and the Compass MXP. The switching is a toggling action, therefore upon replacing the handset on the cradle the unit will switch back to the built-in speaker and microphone.
  • Page 38 TANDBERG COMPASS MXP / UTILITY MXP subsequent lifting of the handset will switch between speaker mode and handset mode, and replacing the handset will not end the call Alternative Compass (example) (Settings: Auto answer is OFF and Auto dial is OFF) Lifting the handset outside a call will wake up the system and you will see self view and the Kiosk menu on the screen.

  • Page 39: Standby

    How to turn off the standby mode:  When the system is in standby, pick up the handset (on Compass MXP and Utility MXP) or press any of the buttons on the Compass MXP to activate the system again. The standby mode of the system should be used if the system is to be left idle.

  • Page 40: Phone Book - My Contacts

    The list of numbers within My Contacts is available for both Auto Dial (if activated) and for ringing via the Make a Call menu (only possible on the Compass MXP). It is possible to add new contacts and edit or delete existing contacts. My Contacts can store up to 200 contacts.

  • Page 41: Add New Contact

    3 on the remote control. The remote control can be directed to the inside lower edge of the Compass MXP cabinet (i.e. the unit must be temporarily removed from the wallplate). On the Utility MXP the remote control can be held directly in front of the small hole just under the speaker grill.

  • Page 42: Edit Contact

    3 on the remote control. The remote control can be directed to the inside lower edge of the Compass MXP cabinet (i.e. the unit must be temporarily removed from the wallplate). On the Utility MXP the remote control can be held directly in front of the small hole just under the speaker grill.

  • Page 43: Delete Contact

    3 on the remote control. The remote control can be directed to the inside lower edge of the Compass MXP cabinet (i.e. the unit must be temporarily removed from the wallplate). On the Utility MXP the remote control can be held directly in front of the small hole just under the speaker grill.

  • Page 44: Copy Contact To My Contacts

    3 on the remote control. The remote control can be directed to the inside lower edge of the Compass MXP cabinet (i.e. the unit must be temporarily removed from the wallplate). On the Utility MXP the remote control can be held directly in front of the small hole just under the speaker grill.

  • Page 45: Camera Control

    3 General Use 3.13 Camera Control The camera on the TANDBERG Compass MXP and Utility MXP is fixed and cannot be controlled by the user. The focus is pre-adjusted from the factory to suit a normal face to face call. No user...

  • Page 46: Dual Stream (Duovideotf/H.239)

    3.14 Dual Stream (DuoVideoTF/H.239) Dual Stream is standard on the Utility MXP and Compass MXP. H.239 is the new ITU standard defining how to send two video sources simultaneously. With Dual Stream you have the opportunity to receive two different live video streams simultaneously, main video and one additional source.

  • Page 47: Control Panel

    3.15 Control Panel The control panel is only available when Kiosk Mode is deactivated. Figure 3-14. Control Panel menu The Control Panel contains the features:  Diagnostics  Text Chat  Audio Demonstration*  Administrator Settings  Restart  User Guide * Audio Demonstration is not available on this product.

  • Page 48: Diagnostics

    TANDBERG COMPASS MXP / UTILITY MXP 3.16 Diagnostics The diagnostics panel is only available when Kiosk Mode is deactivated. Diagnostics allows testing of individual system components and displays the current system settings. Figure 3-15. Diagnostics menu. Diagnostics contain:  System Information ...

  • Page 49: System Information

    3.16.1 System Information Select System Information to view system numbers, line status, software version, hardware serial number and other useful information. Press arrow key up and down to scroll in the System Information list. System Information contains: System Name Software My ISDN Number Version My IP Number...

  • Page 50: Channel Status

    TANDBERG COMPASS MXP / UTILITY MXP 3.16.2 Channel Status Comprehensive information about the call progress is available through the Channel Status window. This window indicates the various stages each B-channel goes through whilst establishing a connection. Status - Comments Idle the channel is idle when calling —...

  • Page 51: Call Status

    3 General Use 3.16.3 Call Status Comprehensive information about the call is available through the Call Status window. The menu has two columns, one for transmitted and one for received audio/video/data information. If Dual Stream is available on your system and in use, pressing the UP/DOWN keys will show one page per connected site.

  • Page 52: System Selftest

    TANDBERG COMPASS MXP / UTILITY MXP 3.16.4 System Selftest The system performs a check to determine internal hardware integrity. System Selftest is useful when you want to check if your network connection is active.

  • Page 53: View Administrator Settings

    3.16.5 View Administrator Settings This window displays all the system settings. Use the arrow key on the remote control to scroll through the list. The administrator settings available will vary within the MXP system range depending on system and what software options installed. View Administrator Settings may contain: General Settings Screen Settings...
  • Page 54 TANDBERG COMPASS MXP / UTILITY MXP Video Quality Default Call Settings Audio Settings Inputs Level Settings Outputs Level Settings Echo Control Audio Levelling (AGC) Alert Tones & Volume Video Settings Interlaced Main Camera Document Camera Split Screen Call Type Network...
  • Page 55 Picture Control Video Name Network Type Advanced ISDN Settings ISDN-PRI Settings Channel Hunting Advanced ISDN PRI Settings Leased E1/T1 Settings External network configuration MultiSite Picture Mode Focus White balance Brightness Main Cam Doc Cam ISDN-BRI\PRI\Leased E1\T1\Enternal H331 ISDN Switch Type ETSI (Euro ISDN),… Line1 Setup On Number1 Number2...
  • Page 56 TANDBERG COMPASS MXP / UTILITY MXP IP Settings H.323 Settings Advanced H.323 Settings IP Precedence Diffserv SNMP Settings Streaming Settings Network Profiles Security Data Port 1 Data Port 2 RS449/V.35 Compatible IP assignment IP address IP subnet mask Gateway Ethernet Speed E.164 Alias...

  • Page 57: Ip Address Conflict Check

    3 General Use 3.16.6 IP Address Conflict Check The system will give a warning if there is an IP conflict. The user may initiate this check by selecting IP Address Conflict Check.

  • Page 58: Warnings

    TANDBERG COMPASS MXP / UTILITY MXP 3.16.7 Warnings If any warnings registered by the system it will be displayed in the Warnings menu. Open a warning in the list to get more information about the warning. Figure 3-16. Warnings. The following warnings are displayed if detected by the system: ISDN BRI warnings ...
  • Page 59  There is something wrong with the Leased E1/T1 line (Blue alarm). Please check your network connection. (192)  There is something wrong with the Leased E1/T1 line (Yellow alarm). Please check your network connection. (193) H323 gatekeeper warnings  Could not register to the gatekeeper.

  • Page 60: Text Chat

    TANDBERG COMPASS MXP / UTILITY MXP 3.16.8 Text Chat While in an ISDN or IP call to another system supporting Text Chat (T.140), select Text Chat from the Control Panel. Enter text in the displayed window. How to use Text Chat: 1.

  • Page 61: Administrator Settings

    3 General Use 3.16.9 Administrator Settings Administrator Settings contains the configuration of the whole system. It is recommended to password protect Administrator Settings to prevent occasional users to make changes to the system. See Administrator Settings for further details.

  • Page 62: Restart

    TANDBERG COMPASS MXP / UTILITY MXP 3.16.10 Restart The restart is only available when Kiosk Mode is deactivated. Restart the system by pressing the Restart button. You are prompted with a dialog box saying: Do you want to restart the system? Press OK to restart, press Cancel (X) to abort.

  • Page 63: User Guide

    3 General Use 3.16.11 User Guide The user guide is only available when Kiosk Mode is deactivated. The on screen user guide takes you through a quick step-by-step introduction to videoconferencing. It gives the user basic skills in how to use the system. Figure 3-18.

  • Page 64: Administrator Settings

    TANDBERG COMPASS MXP / UTILITY MXP 4 Administrator Settings The administrator settings are only available when Kiosk Mode is deactivated. Figure 4-1. Administrator settings menu. Administrator Settings contain all the settings of the system. Making changes to Administrator Settings will change the behavior of the system. It is recommended to password protect the...

  • Page 65: General Settings

    4.1 General Settings The general settings are only available when Kiosk Mode is deactivated. When installing the system, go through the General Settings menu to ensure that you have the right settings for your system, see System Configuration. Figure 4-2. General settings menu. General Settings contain: ...

  • Page 66: Language

    TANDBERG COMPASS MXP / UTILITY MXP 4.1.1 Language The system supports 16 different languages for its on-screen menus; English, German, French, Norwegian, Swedish, Italian, Spanish, Portuguese, Russian, Finnish, Chinese Simplified, Chinese Traditional, Japanese, Korean, Thai and Arabic. Select the preferred language and press OK to save.

  • Page 67: System Name

    4.1.2 System Name System Name identifies the system:  On the welcome page.  During an MCU conference call.  When using the Web-interface.  When the codec is acting as an SNMP Agent.  Towards a DHCP server.  H323 ID.

  • Page 68: International Name

    TANDBERG COMPASS MXP / UTILITY MXP 4.1.3 International Name If the System Name contains Asian and non-Latin character text input, the International Name using Latin characters only, must be specified as well. This is in order to make other systems...

  • Page 69: Auto Answer

    4.1.4 Auto Answer The auto answer setting decides whether an incoming call is put through automatically or manually. The system will automatically answer all incoming calls. On+Mic The system will automatically answer all incoming calls and switch the microphone off when the call is connected. Press Mic Off to switch the microphone on.

  • Page 70: Phone Book Settings

    TANDBERG COMPASS MXP / UTILITY MXP 4.1.5 Phone Book Settings Corporate Directory The Corporate Directory is available in the menu. The Corporate Directory is hidden from the menu and is unavailable for users. IP address Enter the IP address of the management system that provides the Phone Book.

  • Page 71: External Services Settings

    4.1.6 External Services Settings External Services When set to On External Services are available. When set to Off External Services are unavailable. IP address Enter the IP address of the service provider for External Services. Path Enter the Path to the External Services provider. The services available are defined by the service provider.

  • Page 72: Permissions

    TANDBERG COMPASS MXP / UTILITY MXP 4.1.7 Permissions Permissions contains settings for incoming telephone Calls, Far End Control, Remote Software Upgrade and Fallback to Telephony. Access Code An access code will help you control the use of the system. All users must enter a code to identify themselves and the call will be charged on their account.
  • Page 73 Fallback to Telephony When dialing a number and the system fails to place a video call to the number dialed, the system will attempt to place a telephone call if Fallback to Telephony is enabled. Enables fallback from video calls to telephone calls. Disables fallback.

  • Page 74: Screen Settings

    TANDBERG COMPASS MXP / UTILITY MXP 4.1.8 Screen Settings Auto Layout If Auto Layout is On the system will change layouts automatically depending on the number of participants in a call and if you have a dual video stream or not. Please...
  • Page 75 4 Administrator Settings Figure 4-3. Example of Picture in Picture. Figure 4-4. Example of 1+1 Side-by-Side view (wide screen). Figure 4-5. Example of 1+2 Picture outside Picture (wide screen). Figure 4-6. Example of 1+3 Picture outside Picture (wide screen).
  • Page 76 TANDBERG COMPASS MXP / UTILITY MXP Note that the following menu settings do not apply for all TANDBERG MXP systems. Please refer to the actual menu page on your system. VGA Monitor Format To fully leverage your wide screen display, activate the Native 16:9 format by setting the VGA Monitor Format to Wide.
  • Page 77 Auto VGA output format will be optimized dependant of the video source format, refresh and of the EDID information available. Supported formats are: SVGA (800x600) 75Hz XGA (1024x768) 60Hz / 75Hz WXGA (1280x768) 60Hz SVGA 800x600 VGA output format is forced to SVGA format (800x600) 75Hz 75Hz XGA 1024x768 VGA output format is forced to XGA format (1024x768) 60Hz...
  • Page 78 TANDBERG COMPASS MXP / UTILITY MXP Figure 4-10. PC Presentation shown in Wide (stretched) mode.

  • Page 79: Software Options

    4.1.9 Software Options In order to activate additional bandwidth, you need to enter a bandwidth key. A restart of the system is required after entering a new option and/or bandwidth keys. If the key is invalid, the original key will be used. The following options are available: 1.

  • Page 80: Date And Time Settings

    TANDBERG COMPASS MXP / UTILITY MXP 4.1.10 Date and Time Settings NTP IP This is the NTP time server address from which the system can get updated time information. IP Services for more details. Auto The NTP IP address is set automatically.

  • Page 81: Max Call Length

    4 Administrator Settings 4.1.11 Max Call Length This feature will automatically end both incoming and outgoing calls when the call time exceeds the specified Max Call Length. Max Call Length can have the following values: 0-999 (minutes), where 0 means off.

  • Page 82: Menu Settings

    TANDBERG COMPASS MXP / UTILITY MXP 4.2 Menu Settings The menu settings are only available when Kiosk Mode is deactivated. Figure 4-11. Menu settings menu. Menu Settings contain the settings:  Input Editor Language  Menu Timeout In Call ...

  • Page 83: Input Editor Language

    4 Administrator Settings 4.2.1 Input Editor Language When the Input Editor Language is set to Chinese, Korean or Japanese the user will be able to enter Chinese / Korean / Japanese characters into an input field like the System Name or Phone Book, using the remote control.

  • Page 84: Menu Timeout In Call

    TANDBERG COMPASS MXP / UTILITY MXP 4.2.2 Menu Timeout In Call Main menu appears on the bottom line of the screen. Set Menu Timeout In Call to On if you want the menu to time out automatically when you are in a call.

  • Page 85: Balloon Help

    4.2.3 Balloon Help It is possible to enable / disable the balloon help window. Choose On if you want help text windows to appear. There will be no help text window. 4 Administrator Settings...

  • Page 86: Administrator Password

    TANDBERG COMPASS MXP / UTILITY MXP 4.2.4 Administrator Password It is recommended to put an Administrator Password on the system. The Administrator Password can be maximum 5 digits long. The Administrator Password dialog box will pop up when you choose Administrator Settings from the Control Panel. This will prevent occasional users from going in to administrator settings.

  • Page 87: Kiosk Mode Settings

    4.2.5 Kiosk Mode Settings Kiosk Mode In Kiosk Mode the system is set to a simplified state where it can be controlled with just the four arrow keys and OK. You will get a simplified on-screen menu with only basic functionality available: ...
  • Page 88 TANDBERG COMPASS MXP / UTILITY MXP In a call, the system will display Far End video in full screen. If Max Call Length is set to a value and the system is in a call, the system will display a warning when it is 5 minutes, 1 minute and 10 seconds left of the call.
  • Page 89 Kiosk Mode - Auto Dial* The system will automatically dial to the first contact in the Phone Book when he handset is lifted. If this contact is busy, the system will call the second number in the Phone Book and so on. If the user places the handset in the cradle, the system will switch to Speaker Mode.

  • Page 90: Startup

    Choose On if you want the company logo to appear in the background of the welcome menu. The logo is not displayed. Note: The TANDBERG Logo will be displayed if no other company logo is loaded and logo is enabled. Display Welcome Text The welcome text displays your system name and dial in numbers by default.
  • Page 91 Welcome text is displayed on the welcome menu. Welcome text is not displayed on the welcome menu. Welcome Text You can change the welcome text to any text you like, instead of the default text. Remember that Display Welcome Text must be On to be able to edit the welcome text. 4 Administrator Settings...

  • Page 92: Icons

    TANDBERG COMPASS MXP / UTILITY MXP 4.2.7 Icons The following indicator icons may be set to on or off:  Mic Off  Volume Off  On Air  Encryption  Bad Network  Telephone On-screen Indicators for details.

  • Page 93: Presentation Settings

    4.3 Presentation Settings The presentation settings are only available when Kiosk Mode is deactivated. Figure 4-14. Presentation settings menu. Presentation Settings contain:  Presentation Start  H.239  Startup Video Source  Presentation Source  Snapshot Source  Auto-Display Snapshot ...

  • Page 94: Presentation Start

    TANDBERG COMPASS MXP / UTILITY MXP 4.3.1 Presentation Start If your system has Dual Stream capabilities, you can show two video streams at the same time (see also Dual Stream). Presentation Start is Auto by default. This means that you will start Dual Stream (a second video stream) automatically when starting a presentation.

  • Page 95: H.239

    4.3.2 H.239 H.239 supports transmission of two video streams. It combines elements of Duo Video and People+Content. If H.239 is disabled you will still be able to start TANDBERG Dual Video Stream* Enabled Enables H.239 Disabled Disables H.239 * The TANDBERG 550 MXP can only receive Dual Video Stream.

  • Page 96: Startup Video Source

    TANDBERG COMPASS MXP / UTILITY MXP 4.3.3 Startup Video Source The Startup Video Source is the video source on display when the system wakes up from standby mode. If you use Main Camera as start up source, the system will start with Main Camera every time the system wakes up from standby, regardless of what the previous user was using.

  • Page 97: Presentation Source

    4 Administrator Settings 4.3.4 Presentation Source The Presentation Source is connected to the Presentation button on the remote. Pressing the Presentation button will put the Presentation Source on display. Presentation Source is PC by default*. You can change the Presentation Source to any video source and none. Choosing none results in opening the Presentation menu when pressing the Presentation key.

  • Page 98: Snapshot Source

    TANDBERG COMPASS MXP / UTILITY MXP 4.3.5 Snapshot Source When you take a Snapshot, you get a snapshot of the Snapshot Source. Current is the default Snapshot Source. This means that you take a snapshot of the video source that is currently active.

  • Page 99: Auto-Display Snapshot

    4.3.6 Auto-Display Snapshot Select Auto to automatically display a received snapshot. Turn Auto-Display Snapshot Manual if you wish not to have them displayed on the screen when they are sent or received. The snapshots will be sent and received, but not displayed. With Auto-Display Snapshot set for Manual, you must enter the Presentation menu to display a snapshot.

  • Page 100: Pip Appearance

    TANDBERG COMPASS MXP / UTILITY MXP 4.3.7 PIP Appearance A Picture in Picture (PIP) is a smaller picture placed in one of the corners of the screen. The PIP enables you to see an extra picture in your video conference.

  • Page 101: Pip Placing

    4.3.8 PIP Placing PIP Placing lets you decide where the PIP shall appear. You can of course move the PIP with the Layout button on the remote anytime. Top Right PIP is placed in the Top Right corner. Bottom PIP is placed in the Bottom Right corner. Right Bottom PIP is placed in the Bottom Left corner.

  • Page 102: Vnc Settings

    TANDBERG COMPASS MXP / UTILITY MXP 4.3.9 VNC Settings VNC Settings is necessary when using a VNC presentation. See chapter PC Soft Presenter and VNC for more information on how to use VNC. Address The IP-address of the PC with the VNC software installed. To find the IP- address of the PC, place the mouse pointer on the VNC program icon in the lower right corner of the Windows taskbar.

  • Page 103: Call Quality

    4.4 Call Quality The call quality setting is only available when Kiosk Mode is deactivated. Figure 4-15. Call quality menu. Call Quality contains the settings:  Video Algorithm  Audio Algorithm  Natural Video  Max Upstream Rate  Video Quality ...

  • Page 104: Video Algorithm

    TANDBERG COMPASS MXP / UTILITY MXP 4.4.1 Video Algorithm The system will automatically select the best video algorithm based on the video source and the capabilities of the remote system. Use this menu to disable video algorithms in case you have interoperability issues calling other systems.

  • Page 105: Audio Algorithm

    * G.722 at 64kbps is used in H.323 (IP) calls only. ** G.711 at 64kbps is used in SIP and H.323 (IP) calls only. *** Dependent on a call rate above the AAC-LD 128 threshold. Note that this is not available on all TANDBERG systems. 4 Administrator Settings...

  • Page 106: Natural Video

    TANDBERG COMPASS MXP / UTILITY MXP 4.4.3 Natural Video Choosing Natural Video will enable 60 fields* per second true interlaced picture for high motion video. The use of Natural Video requires the H.263+ and H.263++ video protocols. Natural video will be disabled in H.323 MultiSite calls and in H.320 Continuous Presence MultiSite calls.

  • Page 107: Max Upstream Rate (Kbps)

    4 Administrator Settings 4.4.4 Max Upstream Rate (kbps) The Max Upstream Rate (kbps) defines the desired maximum transmitted call rate. This is to be able to limit the outgoing bandwidth whilst keeping the maximum incoming bandwidth, especially useful for home offices with different upstream and downstream rates, typically ADSL.

  • Page 108: Video Quality

    TANDBERG COMPASS MXP / UTILITY MXP 4.4.5 Video Quality The different video sources need different Video Quality Settings. Main Camera, VCR, AUX and Split Screen have Motion as default. PC, Document Camera and VNC have Sharpness as default. Motion Optimized for smooth motion video (CIF/SIF for low bandwidths, iCIF/iSIF for high bandwidths).
  • Page 109 Sharpness*: Improved quality of detailed images and graphics, lower frame rate, ideal for enhancing quality at lower bandwidths.  4CIF will be used from a PAL video input, Digital Clarity  4SIF from NTSC, Digital Clarity  w720p will be used from a wide format (HD720p) input ...
  • Page 110 (1024 x 576 pixels)  w720p (1280 x 720 pixels) * Note that the TANDBERG 550 MXP, the TANDBERG 1000 MXP and the TANDBERG Compass/Utility MXP do not transmit the following video formats: 448p, 400p, iCIF, iSIF, w288p, w448p, w576p, and w720p.

  • Page 111: Default Call Settings

    4.4.6 Default Call Settings The system will use the Default Call Settings when making a call. In addition to the Call Type, Net, Bandwidth and Restrict (56k), you also find settings for H.320 Auto bandwidth and H.323 Auto bandwidth in Default Call Settings. Call Type Call Type can be set to: ...
  • Page 112 TANDBERG COMPASS MXP / UTILITY MXP Select SIP to ensure that the call is set up as an SIP call. Bandwidth Bandwidth decides the quality of the video picture. When set to Auto the system will establish a connection using a proper bandwidth for the call, typically 384kbps for ISDN calls and 768kbps for IP calls.
  • Page 113 Place this type of call by:  Set Network to ISDN  Set Bandwidth to 128 kbps  A field for the 2nd number pops up in Call Settings.  Enter the second number in the Call Settings field. For 128 kbps calls that use bonding, ignore the second number field and just enter one number to be dialed.

  • Page 114: Audio

    TANDBERG COMPASS MXP / UTILITY MXP 4.5 Audio The audio setting is only available when Kiosk Mode is deactivated. Figure 4-16. Audio settings menu. Audio contains the settings:  Headset Level Settings  Alert Tones and Volume...

  • Page 115: Headset Level Settings

    4 Administrator Settings 4.5.1 Headset Level Settings Headset mic It is possible to adjust the headset microphone input level according to the sensitivity of the used headset. The on-screen audio level indicator will make it easier to set the correct input level settings.

  • Page 116: Alert Tones And Volume

    TANDBERG COMPASS MXP / UTILITY MXP 4.5.2 Alert Tones and Volume Video Call Alert Tone and Telephone Alert Tone To help distinguish between incoming video calls and ordinary telephone calls, it is recommended to use different ringing tones for video calls and telephone calls.

  • Page 117: Video

    4.6 Video The video setting is only available when Kiosk Mode is deactivated. Figure 4-18. Video settings menu. Video contains the settings:  MCU Status Line  Web Snapshots  Video Name 4 Administrator Settings...

  • Page 118: Mcu Status Line

    TANDBERG COMPASS MXP / UTILITY MXP 4.6.1 MCU Status Line The MCU / DuoVideo indicator will be displayed and provide information about the conference. The MCU / DuoVideo indicator will not be displayed. Auto The MCU / DuoVideo indicator will be displayed for a few seconds and then timed...

  • Page 119: Web Snapshots

    4.6.2 Web Snapshots The system is able to generate JPEG snapshots and provide them to the world outside by request (as ‘http get’ or via ftp). See Snapshots generation is enabled. Snapshots generation is disabled. Note that web snapshots are not generated if the conference is encrypted. Appendix 6 for descriptions of the possible snapshot files.

  • Page 120: Video Name

    TANDBERG COMPASS MXP / UTILITY MXP 4.6.3 Video Name As a default, the video inputs are given the names Main Cam, PC, Doc Cam, VCR, AUX or VNC, dependent on what video sources are available on your system. The video names cannot exceed eight characters.

  • Page 121: Security

    4.7 Security The security setting is only available when Kiosk Mode is deactivated. Figure 4-19. Security menu. Security contains the settings:  Encryption  Encryption Mode  Passwords 4 Administrator Settings...

  • Page 122: Encryption

    TANDBERG COMPASS MXP / UTILITY MXP 4.7.1 Encryption (Country specific) Auto The system will try to set up calls using encryption. Point to point calls: If the far end system supports encryption (AES or DES), the call will be encrypted. If not, the call will proceed without encryption.

  • Page 123: Encryption Mode

    4.7.2 Encryption Mode Auto The system will try to use the most secure encryption - AES, dependent on the capabilities of the other sites. For sites that do not support AES encryption, DES encryption will be tried. The system will try to use AES with 128 bits encryption when setting up calls. If AES is not supported by the other site(s), no other type of encryption will be initiated.

  • Page 124: Passwords

    TANDBERG COMPASS MXP / UTILITY MXP 4.7.3 Passwords Administrator Password, IP Access Password, Streaming Password, VNC Password, Access Code and Remote Software Upgrade password are duplicated from their respective menus. Using the Security menu gives you a quick way to change all passwords of the system.

  • Page 125: Network

    4.8 Network The network setting is only available when Kiosk Mode is deactivated. Figure 4-20. Network settings menu. The network menu contain:  ISDN-BRI Settings  LAN Settings  Network Profiles 4 Administrator Settings...

  • Page 126: Isdn-Bri Settings

    TANDBERG COMPASS MXP / UTILITY MXP 4.8.1 ISDN-BRI Settings To make sure your system will work properly using ISDN-BRI, make the following settings: 1. Set ISDN switch type 2. Enter ISDN line numbers (+ SPIDs if required) 3. Disable unused lines Some software versions do not support 6 ISDN lines, therefore some of the Line Setup entries may be grayed out.
  • Page 127 Advanced ISDN Settings Sub address Using a sub address enables you to connect up to eight ISDN terminals to the same ISDN telephone number and line. The terminals are addressed by using different sub addresses. To call a terminal with a sub address, separate the ISDN telephone number and the sub address with a ‘*’.

  • Page 128: Lan Settings

    TANDBERG COMPASS MXP / UTILITY MXP 4.8.2 LAN Settings LAN Settings contain:  IP Settings  H.323 Settings  SIP Settings  Wireless LAN Settings  SNMP Settings  IP Services  Quality of Service  IEEE 802.1x...
  • Page 129 4.8.2.1 IP Settings Remember to restart the system after making changes to IP Settings. This can be done by selecting the “Save and Restart” at the bottom of the IP setting menu. Changes in IP Settings menu will not have any effect until the system is restarted. IP Protocol IPv4 IP version 4 supported.
  • Page 130 100 Mbps speed/Half Duplex. 100/Full 100 Mbps speed/Full Duplex. IP Access Password By setting an IP Access Password on the system, all access to the system using IP (Telnet, FTP and WEB) requires a password. The default IP Access Password is “TANDBERG”.

  • Page 131: Dns Settings

    4 Administrator Settings DNS Settings DNS Server 1-5 DNS Server defines the network addresses for DNS servers. Up to 5 addresses may be specified. If the network addresses are unknown, please contact your administrator or Internet Service Provider. DNS Domain Name DNS Domain Name is the default domain name suffix which is added to unqualified names.
  • Page 132 TANDBERG COMPASS MXP / UTILITY MXP 4.8.2.2 H.323 Settings E.164 alias This is the E.164 address of the system. The E.164 address is equivalent to a telephone number, sometimes combined with access codes. Valid characters are 0-9,* and #. When using a gatekeeper, the system will send a message to the gatekeeper containing both the E.164 address...
  • Page 133 This is the gatekeeper IP-address that is used if you specify H.323 Call Setup: Gatekeeper and Gatekeeper Discovery: Manual. Note that if your system is part of a TANDBERG Expressway™ firewall traversal solution and is placed outside the firewall, you should register the IP address of your Border Controller as the Gatekeeper IP address and set H.323 Call Setup to Gatekeeper.
  • Page 134 TANDBERG COMPASS MXP / UTILITY MXP CallManager Settings CallManager IP This is the CallManager IP-address that is used if you specify H.323 Call Setup: CallManager.
  • Page 135 Port 1720 Port 5555- 5560 Port 2326- 2365 Please contact your TANDBERG representative for further information. RSVP Auto Resource Reservation Protocol enables the systems to request the optimal amount of bandwidth for the duration of an IP videoconference. Resource Reservation Protocol is switched off.
  • Page 136 TANDBERG COMPASS MXP / UTILITY MXP H.323 Ports Static When selecting static H.323 ports for TCP connections the ports 5555 to 5565 will be used for Q.931 and H.245 respectively. Dynamic The system will allocate which ports to use when opening a TCP connection.

  • Page 137: Sip Settings

    4.8.2.3 SIP Settings Mode Setting the SIP mode to on will enable the system for incoming and outgoing SIP calls. Setting the SIP mode to off will disable incoming and outgoing SIP calls from the system. Display Name The Display name part of the SIP Address (URI) is usually a full name or system name. Examples: “Alice Wonderland”...
  • Page 138 TANDBERG COMPASS MXP / UTILITY MXP Server Address The Server Address is the manually configured address for the outbound proxy and registrar. It is possible to use a fully qualified domain name, or an IP address. The default port is 5060 for TCP and UDP, but another one can be provided.

  • Page 139: Media Capabilities Supported In Sip

     RFC 2190 RTP Payload Format for H.263 Video Streams  RFC 2429 RTP Payload Format for the 1998 Version of ITU-T Rec. H.263 Video (H.263+)  Draft-ietf-avt-rfc2429-bis-05.txt - Draft for advanced video signaling including resolution, mpi, annexes and custom formats. ...
  • Page 140 TANDBERG COMPASS MXP / UTILITY MXP 4.8.2.4 Wireless LAN Settings SSID (Service Set Identification) Example “WLANNETWORK”. Defines a local network id for this wireless region. It must be the same for all end points and the access point. An endpoint will find the access point if the SSID is correct, however if the encryption key is faulty it will not transmit any data.
  • Page 141 Select which of the keys shown below you want to use. Key: Key 1- The 64-bit keys can consist of a leading star (*) and 5 characters. The 128-bit key can consist of a leading star (*) and 13 characters. Start with a * and then the text.

  • Page 142: Snmp Settings

    TANDBERG COMPASS MXP / UTILITY MXP 4.8.2.5 SNMP Settings SNMP Settings SNMP Trap Host identifies the IP-address of the SNMP manager. SNMP (Simple Network Management Protocol, SNMP Ver 1) is used for monitoring and configuring of different entities in a network. The system's SNMP Agent responds to requests from SNMP Managers (a PC program etc.).
  • Page 143 4 Administrator Settings 4.8.2.6 IP Services NTP IP This is the NTP time server address from which the system can get updated time information. This is a requirement for proper operation if H.235 authentication is implemented. The Network Time Protocol (NTP) is used to synchronize the time of the system to a reference time server.

  • Page 144: Quality Of Service

    TANDBERG COMPASS MXP / UTILITY MXP 4.8.2.7 Quality of Service QoS Type No QoS is used. Diffserv Diffserv QoS method is used. Please see below for details. IP Precedence QoS method is used. Please see below for details. Precedence IP Precedence Video Used to define which priority audio, video, data and signaling should have in the network.
  • Page 145 4 Administrator Settings Auto will provide the following priority: Audio Diffserv Video Used to define which priority Audio, Video, Data and Signaling packets should have in an IP network. The priority ranges from 0 to 63 for each type of packets. Diffserv Telephony Used to define which priority Audio packets should have in an IP network for telephone calls.
  • Page 146 TANDBERG COMPASS MXP / UTILITY MXP 4.8.2.8 IEEE 802.1x 802.1X The system may be connected to an IEEE 802.1x LAN network. Supported 802.1x protocols are EAP-MD5, EAP-PEAP and EAP-TTLS. The 802.1x authentication are enabled by setting 802.1x Mode to On.

  • Page 147: Network Profiles

    4 Administrator Settings 4.8.3 Network Profiles This menu consists of 7 network profiles; a prefix can be added for each profile. If you add a prefix to a profile, this prefix will automatically be added in front of the number being dialed. Example: 0 is added as a Call Prefix to the 2nd profile, ISDN.

  • Page 148: Restore Default Settings

    TANDBERG COMPASS MXP / UTILITY MXP 4.8.4 Restore Default Settings Restore Default Settings will restore all administrator settings. Note that this will not affect your Call Directory information, Network Type, Line Setup numbers or your SPID numbers. Note that when holding the headset / speaker button while turning on the power, and while the notification lamp is flashing, it is possible to press: ...

  • Page 149: Interfaces

    TANDBERG COMPASS MXP / UTILITY MXP 5 Interfaces This chapter describes details on the available connectors on the back of the system.  Video  Audio  Network Figure 5-1. Connectors.

  • Page 150: Video

    LCD monitors and high-end video graphics cards. The TANDBERG codec contains a DVI-I plug that can transmit either digital DVI signals or standard analog VGA signals, depending on what type of monitor is connected.
  • Page 151 Supported DVI cables: TANDBERG supports DVI-D Single-Link, DVI-A and DVI-I Single-Link format cables. DVI-D cables transmit digital T.M.D.S. signals, DVI-A cables transmit analog VGA signals and DVI-I cables can transmit either digital or analog signals. It is possible to extend existing DVI cables by the use of extension cables. The maximum cable length however, is 5 meters.

  • Page 152: Audio

    Headsets with the microphone positioned in front of the user’s mouth, connected to the earphone through a rod, tend to give more echo than earbud headsets with the microphone attached to the cord. TANDBERG recommends the Plantronics MX100 headset (www.plantronics.com, products → mobile).

  • Page 153: Network

    5.1.3 Network Ethernet: 1 x Ethernet (RJ-45 Jack) LAN interface (10/100 Mb) up to 768kbps To connect the system to a LAN, use the Ethernet cable provided by TANDBERG (or a standard Ethernet cable). The cable specification is: 1 ------------ 1...

  • Page 154: Appendices

    TANDBERG COMPASS MXP / UTILITY MXP 6 Appendices Appendices:  Appendix 1: Technical Specification  Appendix 2: Bandwidth Information  Appendix 3: Environmental considerations  Appendix 4: Guidelines for setting up videoconferencing rooms  Appendix 5: Security  Appendix 6: Using the file system ...

  • Page 155: Technical Specification

    Brightness (cd/m2) 300 BANDWIDTH (770/880/990) H.320 up to 384 kbps H.323 up to 768 kbps SIP up to 768 kbps FIREWALL TRAVERSAL TANDBERG Expressway Technology Auto NAT VIDEO STANDARDS H.261, H.263, H.263+, H.264 VIDEO FEATURES Intelligent Video Management Picture in Picture (PIP)
  • Page 156 TANDBERG COMPASS MXP / UTILITY MXP NATIVE PC RESOLUTIONS: XGA (1024 x 768 pixels) SVGA (800 x 600 pixels) VGA (640 x 480 pixels) STILL IMAGE TRANSFER CIF, SIF, 4CIF (H.261 Annex D), 4SIF, VGA, SVGA, AUDIO STANDARDS G.711, G.722, G.722.1, G.728, 64 bit MPEG4 AAC-LD...
  • Page 157 System features vary depending on network selection and software package. All specifications subject to change without notice. TANDBERG is a registered trademark or trademark of TANDBERG in the U.S. and other countries. RealPlayer is a trademark or a registered trademark of RealNetworks, Inc. QuickTime is a registered trademark of Apple Computer, Inc., registered in the U.S.
  • Page 158 TANDBERG COMPASS MXP / UTILITY MXP Appendix 2 Bandwidth information for TANDBERG Compass / Utility MXP Utility / Compass MXP Bandwidth Standard: 768 (IP only) Point to Options: 128 / 768, 384 point / 768 ISDN / IP MultiSite Not Available...

  • Page 159: Environmental Considerations

    Appendix 3 Environmental considerations This section explains how to carry out basic adjustments and simple tests to ensure that you send and receive the best possible image and audio quality when using your system. Iris control and lighting By default the system camera will use an automatic iris to compensate for changes in lighting. In addition to this feature, you may further assist the system to maintain the best possible image quality by paying special attention to environmental lighting and background colors as described below.
  • Page 160 TANDBERG COMPASS MXP / UTILITY MXP Appendix 4 Guidelines for setting up videoconferencing rooms The following are a set of guidelines to consider when either building a videoconferencing room, or using an existing room for videoconferencing. Lighting:  Low Contrast desired for light intensity.
  • Page 161 6 Appendices Figure 6-1. Video conferencing room. If the system has a separate microphone, it should be placed at the front of the table to ensure that all speech will be detected. The best position for the microphone is at least 2 meters (6.5 feet) in front of the system on a plain, flat table with at least 0.3 meters (12 inches) of table in front of the microphone.
  • Page 162 TANDBERG COMPASS MXP / UTILITY MXP Appendix 5 Security The system has several features both to protect from unauthorized use and system access: Access Code: When Access Code is enabled, the user will be asked to enter an access code before he/she is able to make a call.
  • Page 163 All TANDBERG systems support both AES and DES encryption. By default this feature is enabled such that when connecting with any other video system or MCU, a TANDBERG system will attempt to establish a secure conference using AES or DES encryption. The TANDBERG system will attempt this for both IP and ISDN connections.
  • Page 164 All systems supporting DES encryption can upgrade to AES encryption. Please contact your TANDBERG representative for more information. The standards supporting the encryption mechanisms employed by TANDBERG are: AES, DES, H.233, H234 and H.235 (H235v3 & v2 for backwards compatibility) with extended Diffie Hellman key distribution via H.320, H.323 and Leased Line connections.
  • Page 165 Appendix 6 Using the file system It is possible to access a file system within the TANDBERG system by using ftp: DOS- ftp <IP-address of system>, or window: Web- ftp:// <IP-address of system> browser: Description of the different files: all.prm all settings in the system (including directory) dir.prm...

  • Page 166: Web Interface

    TANDBERG COMPASS MXP / UTILITY MXP Appendix 7 Web Interface It is possible to access and maintain the system remotely via a local area network (LAN) using a standard Web-browser. Connect your system to a LAN with a Network cable.
  • Page 167 6 Appendices Appendix 8 Connecting the system to ISDN using NT1 network adapters Connecting Connect the first ISDN cable from ISDN 1 on the system to the S-interface on your first NT1 network adapter. Connect the other ISDN cables to the appropriate NT1 network adapters.
  • Page 168 TANDBERG COMPASS MXP / UTILITY MXP Appendix 9 Remote Control (TRC 3) The TANDBERG remote control transmits IR-signals using the following parameters: Protocol Siemens SDA2208 Reference frequency 485kHz Address 4 & 7 IR wavelenght 940nm IR carrier ferquency 30kHz...
  • Page 169 Remote Control keycode map: Button codes Remote control Decimal Address Button name PRESENTER VOLUME UP Button codes Decimal NUMBER 1 NUMBER 2 NUMBER 3 NUMBER 4 NUMBER 5 NUMBER 6 NUMBER 7 NUMBER 8 NUMBER 9 NUMBER 0 ZOOM OUT ZOOM IN VOLUME DOWN...
  • Page 170 2. The Phone configuration page is located on: device (top menu) -> Add a New device -> Phone -> H.323 Client. 3. In the phone configuration page type the IP address of the TANDBERG system in the Device name field, select device pool and push the insert button.
  • Page 171 Appendix 11 Diagnostic Tools for IP To use these tools, will require using a PC and setting up a telnet session towards the system. Q.931 To show Q.931 trace during a call you need to issue the command ‘syslog on’.One can get traces for RAS, Q.931 and H.245 with this command.
  • Page 172 TANDBERG COMPASS MXP / UTILITY MXP Function Gatekeeper Discovery (RAS) Q.931 Call Setup H.245* Video Audio Data/FECC Table 9. MultiSite + Duo Video. (*) Note: While using MultiSite, if a site is disconnected and reconnected without terminating the entire conference, the next site to be connected will have a H.245 port outside of the specified range.

  • Page 173: System Upgrade

    Using ISDN A) To upgrade using the the web interface, please do the following steps: 1. Type the IP address of the TANDBERG MXP system that shall be upgraded (for instance 10.0.8.77) in a standard browser, such as Internet Explorer 6.0.
  • Page 174 TANDBERG COMPASS MXP / UTILITY MXP The following page will now be displayed: Figure 6-3. 3. Enter the Release key in the ‘Release Key’ field and press the ‘Install Software’ button.
  • Page 175 1. Copy the new software file to a folder on your harddisk, for instance c:\software. 2. Open a DOS window, and go to the folder where the new software is stored. 3. Type ftp <ip address of the TANDBERG MXP system>. 4. Type in the supplied ‘Release Key’ as user.
  • Page 176 2. Copy the new software file to a folder on your computer, for instance c:\software. 3. Type the IP address of the TANDBERG MXP system that the software upgrade is going to be done from (for instance 10.0.8.77) in a standard browser, such as Internet Explorer 6.0. The web interface of the codec will then be displayed.
  • Page 177 Administrator Settings/General/Permissions menu. 7. Enter the password set at the far end for remote upgrade (default password is “TANDBERG”) 8. Press ‘Install Software' .The system will now use about 90% of the call capacity to transfer the software file across.
  • Page 178 TANDBERG COMPASS MXP / UTILITY MXP In the menu on the system under ‘Control Panel/System Information’, the installed software should now be displayed as the ‘Software Version’.
  • Page 179 6 Appendices Appendix 13 Declaration of Conformity Contact your TANDBERG representative for a Declaration of Conformity.

  • Page 180: Glossary

    Audio input 6: Intended for connection to a VCR or DVD player or other external playback devices. Audio out 1: Intended for connection to TANDBERG Natural Audio, televisions or audio amplifiers. Audio out 2: Intended for connection to audio recording equipment (or to a telephone add-on hybrid).
  • Page 181 Bandwidth: Decides the quality of the video call. High bandwidth gives high quality. Call Control Data Triggered: Uses TxData, RxData and clock signals only. Use Data Triggered when no handshake signal is available. Call control Leased Line: Is a non-dialing protocol and should be used when two systems are connected in a point-to-point connection.
  • Page 182 TANDBERG COMPASS MXP / UTILITY MXP Diagnostics: Allows testing of individual system components and displays the current system settings. Digital ClarityTF: Participants enjoy presentations of exceptionally high quality resolution video. Disconnect site: As a Chairman, you get the option Disconnect site. Disconnect site allows you to disconnect any participant in the conference.
  • Page 183 H.264: Video algorithm for bandwidth-efficient video compression and decompression Hardware serial number: A unique number (listed in the System Information menu) to identify your system towards your TANDBERG representatives. Humfilter: A highpass filter which reduces very low frequency noise. iCIF: Interlaced CIF, 352x288 pixels, 50 fields per second...
  • Page 184 A call with more than two participants including yourself MultiSite: The TANDBERG systems internal MCU. Built-in system which makes it possible to establish meetings with up to 6 video calls and 5 telephone calls. The MultiSite option is not available on all systems.
  • Page 185 NSF: Non Standard Facility. NTSC: National Television System Committee. Video standard corresponding to 4SIF. Primary used in USA, Japan and other countries. Option Key: Required by the system to activate optional features such as MultiSite and Presenter. PAL: Phase Alternation by Line. Video standard corresponding to 4CIF. Primary used in Europe, Middle East and Asia Parallel dial: Channels will be dialed and connected in parallel when setting up a bonding call.
  • Page 186 Selfview: Outgoing video. In most cases, the image of your self. Serial number: A unique number (the hardware serial number, listed in the System Information menu) to identify your system towards your TANDBERG representatives. Side-by-Side: Side-by-side view means that two pictures are displayed side by side each other on the screen.
  • Page 187 Terminate meeting: The chairman can terminate the conference, i.e. all participants are disconnected. TMS: TANDBERG Management Suite Touch Tones: To dial extension numbers etc. during a call, use touch tones in order to get tones instead of preset on the number keys.
  • Page 188 TANDBERG COMPASS MXP / UTILITY MXP XGA: extended Graphics Array (1024 x 768)

Table of Contents