Getting More Information; Contacting Customer Service; Jitterbug Operator Assistance - Samsung Jitterbug How-To Manual

800201_HTG_031308.qxp:user guide

Getting more information

Visit www.jitterbug.com
• Update your Phone List See section 4 (pg 38).
• Shop for the latest Jitterbug® phones and
accessories.
• Learn about new Jitterbug services.
• See answers to frequently asked questions.

Contacting Customer Service

Use any of these ways to contact us:
• Send us an e-mail at:
customerservice@jitterbug.com
• Call us toll-free at:
• Write to us at:
Jitterbug Customer Service
P.O. Box 4428
Carlsbad, CA 92018
8 Getting Started
All manuals and user guides at all-guides.com
3/13/08 1:05 PM Page 8
to:
1-800-733-6632

Jitterbug operator assistance

Live Jitterbug operators are available 24 hours a day,
seven days a week, and can help you:
1. Update your Phone List.
2. Look up a residential, business or government phone
number.
3. Connect you to any number in the U.S. or Canada.
4. Place calls to anyone on your Phone List, which is
on file with the operator.
To call a Jitterbug operator:
Press the "0" button, then press the
live operator will greet you by name and ask how they
may assist you.
Minutes are used normally while speaking
with the operator and for the length of any
call they connect to you. If the operator
performs one of the convenient four items
listed above, an additional five minutes will
be deducted from your account for the
service. Most wireless carriers charge over $1
in cash for services like 411; we keep it simple
by deducting only 5 minutes.
button. e
Getting Started 9