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User Guide

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Summary of Contents for Zte Blade 10

  • Page 1 User Guide...
  • Page 2: About This Guide

    About This Guide Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference. Copyright Copyright © 2019 ZTE CORPORATION All rights reserved.
  • Page 3 ® The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by ZTE Corporation is under license. microSDXC Logo is a trademark of SD-3C, LLC. For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited.
  • Page 4: Table Of Contents

    Contents Getting Started ............10 Getting to Know Your Phone ..............10 Key Functions ....................12 Installing a nano-SIM Card and an Optional microSDXC Card ... 13 Charging the Battery ................14 Powering Your Phone On/Off ..............16 Setting Up Your Phone for the First Time .......... 16 Locking/Unlocking the Screen and Keys ...........
  • Page 5 Using Your Fingerprint ................29 Using Face Recognition ................30 Knowing the Basics ............33 Monitoring the Phone Status ..............33 Managing Notifications ................34 Managing Shortcuts and Widgets ............38 Organizing With Folders ................39 Rearranging the Primary Shortcuts ............. 40 Editing Text ....................
  • Page 6 Working With the Call History ............... 59 Calling Your Contacts ................61 Checking Voicemail ................... 61 Using Options During a Call ..............62 Managing Multi-party Calls ..............63 Adjusting Your Call Settings ..............65 Contacts ............... 72 Checking Contact Details ................ 72 Adding a New Contact ................
  • Page 7 Changing General Email Settings ............88 Messages ..............89 Opening the Messages Screen .............. 89 Sending a Message ..................89 Replying to a Message ................91 Forwarding a Message ................91 Deleting Messages or Conversations ..........92 Web Browser..............93 Opening the Browser ................
  • Page 8 Opening the Video Library ..............108 Playing and Controlling Videos ............108 Managing Video Files ................109 Voice Recorder ............111 Recording a Voice Memo ............... 111 Playing a Voice Memo ................111 Trimming a Voice Memo ................ 112 More Apps ..............113 Calculator ....................
  • Page 9 Accessibility ....................128 Digital Wellbeing ..................128 Google ......................129 System ......................129 Z-Community .................... 131 Upgrading the Phone Software ........ 132 Troubleshooting ............133 For Your Safety ............138 General Safety ..................138 Radio Frequency (RF) Energy .............. 139 FCC Regulations ..................
  • Page 10: Getting Started

    Getting Started Getting to Know Your Phone...
  • Page 12: Key Functions

    Key Functions Function  Press and hold to turn airplane mode on or off, restart, power off, or toggle sound, silence, and Power key vibration.  Press to switch your phone to sleep mode or wake up your phone. Press or hold either end of the key to turn the Volume key volume up or down.
  • Page 13: Installing A Nano-Sim Card And An Optional Microsdxc Card

    Installing a nano-SIM Card and an Optional microSDXC Card The nano-SIM card can be installed or removed while the phone is turned on. WARNING! To avoid damage to the phone, do not use any other kind of SIM cards, or any non-standard nano-SIM card cut from a SIM card. You can get a standard nano-SIM card from your service provider.
  • Page 14: Charging The Battery

    2. Pull out the card tray and place the nano-SIM card and the microSDXC card (optional) on the tray, as shown. Carefully slide the tray back into place. NOTE: Some applications may require a microSDXC card to work normally and/or may store data on the card. Therefore, it is recommended that you keep a microSDXC card installed and not remove or replace it randomly.
  • Page 15 WARNING! Use only ZTE-approved chargers and USB Type-C cables. The use of unapproved accessories could damage your phone or cause the battery to explode. WARNING! Do not remove the back cover. The battery is not removable. Removal may cause fire or explosion.
  • Page 16: Powering Your Phone On/Off

    2. Connect the charger to a standard AC power outlet. If the phone is on, you’ll see a charging icon, such as , appear in the status bar. 3. Disconnect the charger when the battery is fully charged. NOTE: If the battery is extremely low, you may be unable to power on the phone even when it is being charged.
  • Page 17: Locking/Unlocking The Screen And Keys

    Locking/Unlocking the Screen and Keys Your phone allows you to quickly lock the screen and keys (put the phone to Sleep mode) when not in use and also to turn the screen back on and unlock it when you need it. Lock the Screen and Keys To quickly turn the screen off and lock the keys, press the Power key.
  • Page 18: Getting To Know The Home Screen

    NOTE: If you have set a pattern, a PIN, or a password as the screen lock or registered your fingerprint or face, you’ll need to unlock the screen by drawing the pattern, entering the PIN/password, touching the fingerprint sensor, or showing your face to the front camera. See Protecting Your Phone With Screen Locks, Using Your...
  • Page 19 Status & notifications Widgets Folder Shortcut Primary shortcuts Navigation Extended Home Screen Panels Your home screen is extendable, providing more space for shortcuts, widgets, and more. Swipe left or right to switch between home screen panels. You can also remove some panels or adjust their order.
  • Page 20 NOTE: Swipe right on the left-most panel to use the Google app. To add a new home screen panel: 1. Touch and hold an empty area of the home screen. 2. Swipe left on the home screen thumbnails and touch To delete a home screen panel: 1.
  • Page 21: Personalizing

    Personalizing Changing the System Language 1. From the home screen, touch Settings > System > Languages & input > Languages. 2. Touch and hold the language you need and drag it to the top to switch to that language. To add a system language, touch Add a language and then the language you need.
  • Page 22: Changing The Ringtone, Notification Sound, And Alarm Sound

     To adjust the time format, touch to turn on/off Use 24-hour format or Automatic 24-hour format. Changing the Ringtone, Notification Sound, and Alarm Sound You can customize the default ringtone for incoming calls, the default notification sound, and the default alarm sound. 1.
  • Page 23: Adjusting Volumes

    Adjusting Volumes 1. From the home screen, touch Settings > Sound. 2. Drag the sliders below Media volume, Call volume, Ring volume, Alarm volume, and Notification volume to adjust the volume for each type of audio. Switching to Silent or Vibration Mode You can set the phone to silent or vibration mode by using one of the following methods.
  • Page 24: Using Do Not Disturb Mode

    NOTE: Touch Silent to restore sound. Using Do Not Disturb Mode You can limit interruptions with Do Not Disturb mode. This mode silences your phone so that it doesn’t make sounds or vibrate when you don’t want it to. Turn on Do Not Disturb Mode 1.
  • Page 25: Applying New Wallpapers

     Messages, events & reminders: When Do Not Disturb is on, messages, reminders, and events will be muted, except for the items you allow.  Duration: Turn off Do Not Disturb automatically, manually, or set the duration each time you turn on Do Not Disturb mode.
  • Page 26: Setting The Theme

    Setting the Theme 1. Touch and hold an empty place on the home screen. 2. Touch HOME SETTINGS > Themes. 3. Touch a theme to select it. Setting the Home Screen Transition Effect 1. Touch and hold an empty place on the home screen. 2.
  • Page 27: Protecting Your Phone With Screen Locks

    Protecting Your Phone With Screen Locks You can protect your phone by creating a screen lock. When it is enabled, you can swipe up on the lock screen, and then draw a pattern or enter a numeric PIN or password to unlock the phone’s screen and keys.
  • Page 28: Protecting Your Phone With Screen Pinning

    NOTE: Remember the pattern, PIN, or password you set. Otherwise, you will have to upgrade the phone software to use the phone (see Upgrading the Phone Software). Protecting Your Phone With Screen Pinning You can use the screen pinning feature to keep an app in view, so others cannot switch to other apps or access your personal information.
  • Page 29: Using Your Fingerprint

    Unpin the Screen 1. To unpin the screen and return to normal use, touch and hold both the Back key and the Recent apps key. 2. If the screen is locked, swipe up on the lock screen and draw the pattern or enter the PIN/password.
  • Page 30: Using Face Recognition

    2. Enter the screen lock pattern, PIN or password you set. 3. You can set the following fingerprint actions. Unlock your phone: Wake up the phone and unlock it with a  registered fingerprint. Quick launch app: When the screen is off or locked, you can ...
  • Page 31 Register Your Face 1. From the home screen, touch Settings > Security & location > Face Verify. 2. Enter the screen lock pattern, PIN or password you set. If you have not set a screen lock, choose one backup screen lock method to set the screen lock pattern, PIN or password.
  • Page 32 3. You can set the following options. Unlock screen: Select how the screen is unlocked with your  face. Bright display: If this option is enabled, the phone will  increase screen brightness automatically in a dim light to help verify your face. Delete face data: Delete your recorded face data.
  • Page 33: Knowing The Basics

    Knowing the Basics Monitoring the Phone Status The status bar at the top of the home screen provides phone and service status icons on the right side. Below are some of the icons you may see. Indicator What it means LTE connected HSPA+ connected 3G connected...
  • Page 34: Managing Notifications

    No signal Signal strength Airplane mode Connected to a Wi-Fi network Speaker on Phone microphone off Location service active Wired headset connected Data Saver on NFC on Managing Notifications The status bar at the top of the home screen provides notification icons on the left.
  • Page 35 Missed call Call in progress Low battery Upcoming event New Wi-Fi network detected Downloading/sending data Song playing USB tethering on Open/Close the Notification Panel Notifications report the arrival of new messages, calendar events, and alarms, as well as ongoing events. You can open the notification panel to view the details of notifications.
  • Page 36: Respond To Or Remove A Notification

    Respond to or Remove a Notification In the notification panel, you can respond to a notification or remove the notifications. The notification panel also supports expandable notifications that let you perform additional actions right from the notification itself.  To respond to a notification, touch it. ...
  • Page 37 Use Quick Settings The Quick Settings make it convenient to view or change the most common settings for your phone. Swipe down with two fingers from the top of the screen, or open the notification panel and drag the panel downward to view the Quick Settings.
  • Page 38: Managing Shortcuts And Widgets

    Managing Shortcuts and Widgets Add Shortcuts and Widgets 1. To add a shortcut, swipe up on the home screen. To add a widget, touch and hold an empty area of the home screen and select WIDGETS. 2. Slide to browse the available applications or widgets. 3.
  • Page 39: Organizing With Folders

    Adjust Widget Size 1. Touch and hold a widget on the home screen and then release it. 2. An outline appears around the widget. Drag the outline to resize the widget. NOTE: Not all widgets can be resized. Organizing With Folders You can create folders on the home screen and add several shortcuts to a folder.
  • Page 40: Rearranging The Primary Shortcuts

    Rearranging the Primary Shortcuts The home screen includes a customizable primary shortcuts area near the bottom above the navigation bar. You can keep up to five items in the primary shortcuts area visible from all home screens. Drag shortcuts or folders in or out of the area to rearrange them. Editing Text ...
  • Page 41: Opening And Switching Apps

    Opening and Switching Apps Open an App 1. Swipe up on the home screen 2. Swipe up or down on the screen and touch an app to open it. NOTES:  Drag the slider on the right side of the screen to the initial letter of the app you need, or touch the search box at the top to search for apps.
  • Page 42: Using Two Apps In Split-Screen Mode

    Using Two Apps in Split-Screen Mode You can work with two apps at the same time in split-screen mode. NOTE: Some apps may not support split-screen mode. 1. Open the first app you want to use and touch the Recent apps key. 2.
  • Page 43: Connecting To Networks And Devices

    Connecting to Networks and Devices Connecting to Mobile Networks Control Mobile Data Use 1. From the home screen, touch Settings > Network & internet > Mobile network. 2. Touch the Mobile data switch to enable or disable mobile data use. Check Access Point Names To connect to the Internet you can use the default Access Point Names (APN).
  • Page 44: Connecting To Wi-Fi

    Connecting to Wi-Fi Wi-Fi is a wireless networking technology that can provide Internet access at distances of up to 300 feet (100 meters), depending on the Wi-Fi router and your surroundings. Turn Wi-Fi On and Connect to a Wi-Fi Network 1.
  • Page 45 Add a Wi-Fi Network You can add a Wi-Fi network if the network does not broadcast its name (SSID) or to add a Wi-Fi network when you are out of range. To connect to a secured network, you first need to get the security details from the network's administrator.
  • Page 46: Connecting To Bluetooth Devices

    Connecting to Bluetooth Devices Bluetooth is a short-range wireless communication technology. Phones or other devices with Bluetooth capabilities can exchange information wirelessly within a few feet. The Bluetooth devices must be paired before the communication is performed. Change the Device Name 1.
  • Page 47: Send Data Via Bluetooth

    NOTE: The Bluetooth passkey may be fixed for certain devices, such as headsets and hands-free car kits. You can try entering 0000 or 1234 (the most common passkeys) or refer to the documents for that device. Forget a Bluetooth Device You can make your phone forget its pairing connection with another Bluetooth device.
  • Page 48: Exchanging Data Via Nfc

    Receive Data via Bluetooth 1. Turn Bluetooth on before trying to receive data via Bluetooth. 2. Touch ACCEPT to start receiving the data. If necessary, swipe down on the status bar, and touch ACCEPT on the Bluetooth sharing notification. Depending on your storage setting and whether a microSDXC card is installed, received files are stored automatically in a dedicated folder (bluetooth, for instance).
  • Page 49: Connecting To Your Computer Via Usb

    NFC-capable device, touch the Back key > Android Beam and slide the switch to the On position. Connecting to Your Computer via USB You can connect your phone to a computer with a USB cable to transfer files in both directions, charge the phone, or install software to update or repair the phone.
  • Page 50: Using The Microsdxc Card As Portable Or Device Storage

    Disconnect Your Phone From the Computer To disconnect the phone from the computer, simply unplug the USB cable when you’re finished. Using the microSDXC Card as Portable or Device Storage You can use your microSDXC card as portable storage when there's already content such as your media and other files so that you don't lose them.
  • Page 51 1. From the home screen, touch Settings > Storage. 2. Touch next to the microSDXC card name in the Portable storage section. 3. When the screen prompts the card is safely ejected, you can remove it from the phone. To erase and format the microSDXC card: 1.
  • Page 52 4. The phone will prompt you to move your photos, files and other data from the phone to the microSDXC card. Select Move content or Move content later. Follow the onscreen instructions to continue. 5. Touch Done. To move data between the phone and the microSDXC card: With the microSDXC card as part of the device storage, you can move your photos, files and other data between the phone and the card any time.
  • Page 53 2. Touch your microSDXC card name below Device storage. 3. Touch > Eject. NOTE: Before ejecting the card, ensure that you have moved data and apps to the phone. 4. Touch EJECT. 5. When the screen prompts the card is safely ejected, you can remove it from the phone.
  • Page 54: Sharing Mobile Data Through Tethering

    Sharing Mobile Data Through Tethering If your computer can obtain an Internet connection via USB cable or Bluetooth, you can configure your phone to share its mobile data connection with your computer. NOTE: You cannot transfer files between your phone and your computer when the phone is USB tethered.
  • Page 55: Phone Calls

    Phone Calls You can place calls from the Phone app, the Contacts app, or other apps or widgets that display contact information. Wherever you see a phone number, you can usually touch it to dial. Placing and Ending Voice Calls Place a Voice Call by Dialing 1.
  • Page 56: Answering Or Rejecting Voice Calls

    End a Call During a call, touch on the screen. Answering or Rejecting Voice Calls When you receive a voice call, the incoming call screen opens, displaying the Caller ID or the information about the caller that you've entered in the Contacts app. You can answer or reject the call, or reject it with a text message.
  • Page 57: Using Real-Time Text (Rtt)

     If the phone screen is locked, swipe down on the screen to reject the call, or swipe away from to reject the call and send a message to the caller. NOTE: To edit the preset text responses, open the Phone app and touch >...
  • Page 58  Always visible: In this mode, you may select the mode for outgoing calls. 3. When RTT operation mode is set as Always visible, touch RTT on Outgoing Call to set the default mode for outgoing calls. You can choose to place all outgoing calls as RTT calls automatically or choose manually each time before placing the call.
  • Page 59: Working With The Call History

    Switch From Voice-only Calls to RTT Calls During a voice-only call, touch to start an RTT conversation. The voice conversation will not be affected. The other party can also make the switch, and your phone will show the message screen and keyboard automatically.
  • Page 60 Save a Call History Number to a Contact 1. Open the call history. 2. Touch the number. 3. To add the number to an existing contact, touch Add to a contact and select a contact in the list. To add a new contact, touch Create new contact.
  • Page 61: Calling Your Contacts

    NOTE: You can touch > Clear call history in the call history screen to delete all history records. Calling Your Contacts 1. From the home screen, touch 2. Touch Favorites or Contacts to find the contact you want to call. Your favorite contacts and frequently called contacts are displayed in the Favorites tab.
  • Page 62: Using Options During A Call

    Using Options During a Call During a call, you will see a number of on-screen options. Touch an option to select it. NOTE: Options availability depends on your network.  Touch to make another call separately from the first call, which is put on hold.
  • Page 63: Managing Multi-Party Calls

    NOTE: RTT only works on Verizon Wireless 4G LTE network.  During an RTT call, touch > Hide RTT keyboard to close the RTT conversation and keyboard. You can then touch restore the RTT conversation and keyboard.  During an RTT call, touch >...
  • Page 64: Set Up A Conference Call

    To answer the second call: When you’re on a call and another call comes in:  Swipe up to answer the call. (This puts the first call on hold and answers the second call.)  Swipe from to answer the call. (This ends the first call and answers the second call.) ...
  • Page 65: Adjusting Your Call Settings

    Adjusting Your Call Settings You can configure a number of settings for the Phone application. NOTE: Some call options are usable only when these features are available, and some features require network support and may result in additional charges. Please contact your service provider for more information.
  • Page 66: Set Speed Dials

     Touch Also vibrate for calls to enable/disable vibration for incoming call notification.  Touch Keypad tones to play/mute sounds when you touch the dialpad keys. Set Option for Answering Calls When enabled, the option allows you to make the phone vibrate when a call is answered.
  • Page 67: Edit Quick Response To Rejected Callers

    Edit Quick Response to Rejected Callers 1. From the home screen, touch > > Settings > Quick responses. 2. Touch a text message to edit it. 3. Touch OK to save the message. Use Fixed Dialing Numbers Fixed Dialing Numbers (FDN) allows you to restrict outgoing calls to a limited set of phone numbers.
  • Page 68: Set Caller Id

    Forward Incoming Calls The call forwarding feature allows you to forward your incoming calls to another phone number. 1. From the home screen, touch > > Settings > Call settings > Call forwarding. 2. Touch an available option to enable or disable it. Set Caller ID Choose whether your number is displayed when someone receives your outgoing call.
  • Page 69 NOTE: To unblock a number, touch next to the number and touch UNBLOCK. Set Voicemail 1. From the home screen, touch > > Settings. 2. Touch Voicemail to configure voicemail settings.  Touch Notifications to manage notification behavior for voicemails. ...
  • Page 70  TTY Off: Users who can hear and talk can disable TTY support.  TTY Full: Users who cannot talk or hear may use this mode to send and receive text messages through TTY device.  TTY HCO: Users who can hear, but cannot talk, may use this mode to listen to conversation of the other party, and respond via text messages.
  • Page 71 CAUTION: Do not turn on the Hearing aids option unless you use a hearing aid with a telecoil. Using this setting without a hearing aid or with a hearing aid without a telecoil may be harmful to your hearing. Use Noise Reduction With noise reduction, your phone can use the auxiliary microphone to suppress your background noise during calls.
  • Page 72: Contacts

    Contacts You can add contacts on your phone and synchronize them with the contacts in your Google account or other accounts that support contact syncing. To see your contacts, touch on the home screen. Checking Contact Details 1. From the home screen, touch 2.
  • Page 73: Importing, Exporting, And Sharing Contacts

    Importing, Exporting, and Sharing Contacts You can import/export contacts from/to the phone storage or a microSDXC card. This is especially useful when you need to transfer contacts between different devices. You can also quickly share your contacts using Bluetooth, Email, Gmail, Google Drive, Android Beam (NFC), or Messages.
  • Page 74: Working With Favorite Contacts

    Share Contacts 1. From the home screen, touch 2. Touch > Settings > Export > Share all contacts. 3. Open the notification panel and touch Finished exporting contacts. 4. Choose how to share the contacts. The options available depend on the applications and services installed. NOTE: To share a few selected contacts, touch and hold one in the contact list and then touch the other ones you need.
  • Page 75: Managing Contacts With Labels

    Managing Contacts With Labels View Your Contact Labels 1. From the home screen, touch 2. Touch to view existing contact labels in the Labels section. 3. Touch a label to view contacts with that label. NOTE: To send a message or an email to all contacts with the label, touch the label and touch >...
  • Page 76: Managing Emergency Contacts And Information

    Delete a Label 1. From the home screen, touch 2. Touch and then touch a label. 3. Touch > Delete label. 4. Touch OK. The contacts themselves will not be deleted. Edit a Label 1. From the home screen, touch 2.
  • Page 77: Add Emergency Contacts

    Add Emergency Contacts You can add up to five contacts as emergency contacts. > In Case of Emergency 1. From the home screen, touch contacts. 2. Touch and, from the contact list, touch the contact you wish to be an emergency contact. To add multiple contacts, touch and hold one contact to select it.
  • Page 78: Searching For A Contact

    Edit Emergency Information 1. From the home screen, touch > In Case of Emergency contacts > My Emergency Information. 2. Enter your name, health record, allergies, current medications, and other information that you think hospital personnel need to know in the corresponding fields. 3.
  • Page 79: Set A Ringtone For A Contact

    Set a Ringtone for a Contact Assign a special ringtone to a contact, so you know who is calling when you hear the ringtone. 1. From the home screen, touch 2. Touch a contact you want to set a ringtone for, and then touch >...
  • Page 80 3. Touch to select the duplicate contact(s). 4. Touch > Link. 5. Touch LINK to confirm. All selected contacts are merged into one entry in the contacts list. Separate Contact Information If contact information was linked in error, you can separate the information back into individual contacts on your phone.
  • Page 81: Web Accounts

    Web Accounts Adding or Removing Accounts You can add multiple Google accounts, Microsoft Exchange ActiveSync® accounts, and other kinds of accounts, depending on the apps installed on your phone. Add an Account 1. From the home screen, touch Settings > Accounts > Add account.
  • Page 82: Configuring Account Sync

    Configuring Account Sync Configure Auto Sync Setting 1. From the home screen, touch Settings > Accounts. 2. Touch Automatically sync data to enable or disable automatic sync. 3. Touch OK. When automatic sync is turned on, changes you make to ...
  • Page 83 Change an Account’s Sync Settings 1. From the home screen, touch Settings > Accounts. 2. Touch the account. 3. Touch Account sync. The Account sync screen appears, showing a list of information the account can sync. 4. When auto sync data is enabled, switch items on or off as you need.
  • Page 84: Email

    Email Swipe up on the home screen and touch Email. Use it to read and send emails from Microsoft Exchange ActiveSync, Gmail, Yahoo!®, and more. Setting Up the First Email Account 1. When you open Email for the first time, touch an email server and then enter your email address and password.
  • Page 85: Responding To An Email

    You can adjust how often your account downloads new emails. From your inbox, touch > Settings > name of the account > Sync settings > Sync frequency. Touch an option to select it. Responding to an Email You can reply to or forward an email that you receive. You can also delete emails and manage them in other ways.
  • Page 86: Writing And Sending An Email

    Delete an Email You can delete an email from its folder. You can also delete a batch of emails.  While reading a message, touch  While in a message list (for instance, the Inbox), touch the sender icon on the left and then touch NOTE: If you accidentally delete an email, touch UNDO to retrieve it.
  • Page 87: Adding And Editing Email Accounts

    4. Touch to add audio files, images, videos, and other types of files as attachments. 5. Touch near the top right of the screen to send the message. Adding and Editing Email Accounts Add an Email Account After setting up your first email account (see Setting Up the First Email Account), you can add more email accounts and manage...
  • Page 88: Changing General Email Settings

    Remove an Email Account 1. Open the Email app. 2. Touch > Settings and touch the account you want to remove. 3. Touch Remove account from this device > OK. Changing General Email Settings General settings apply to all email accounts you add. 1.
  • Page 89: Messages

    Messages You can use Messages to exchange text messages (SMS), multimedia messages (MMS), and chat messages. Opening the Messages Screen Touch on the home screen. The Messages screen opens, where you can create a new message, search for messages, or open an existing conversation. ...
  • Page 90 3. Touch the Text message field and enter the message text. Touch to add emoji to your text message. 4. If you want to send a multimedia message, touch to add GIFs, stickers, audio, location, contacts, or files to the message. You can also transfer money through Google Pay.
  • Page 91: Replying To A Message

    Replying to a Message Messages you receive are appended to existing conversations of the same number. If the new message comes from a new number, a new conversation is created. 1. On the Messages screen, touch the conversation that has the message you want to reply to.
  • Page 92: Deleting Messages Or Conversations

    Deleting Messages or Conversations Delete a Message in a Conversation 1. On the Messages screen, touch a conversation. 2. Touch and hold the message you want to delete. 3. Touch > Delete. Delete Message Conversations 1. On the Messages screen, touch and hold the conversation you want to delete.
  • Page 93: Web Browser

    Web Browser Use Chrome to view web pages and search for information. Opening the Browser Touch on the home screen to launch the web browser. The browser also opens when you touch a web link—for example, in an email or a text message. 1.
  • Page 94: Using Multiple Browser Tabs

    Using Multiple Browser Tabs You can open several web pages at the same time (one page in each tab) and switch between them freely. Open a New Browser Tab Touch > New tab / New incognito tab. A new browser window opens Switch Between Browser Tabs 1.
  • Page 95: Camera

    Camera You can take photos and record videos. Photos and videos are stored on the microSDXC card, if you have installed one, or to the phone’s internal storage. You can copy them to your computer or access them in the Photos app. Capturing a Photo 1.
  • Page 96 Number Function Turn on/off HDR or set it at auto. Change the camera settings. Change the flash setting (back camera only). View pictures and videos you have taken.
  • Page 97 Capture a photo. Switch between the front and back cameras. Switch among the default PHOTO mode, VIDEO mode, PORTRAIT mode, and more. Enable or disable LIVE photo. Select a filter. Use smart-beauty mode or customize the personal options to beautify faces in the picture. 4.
  • Page 98: Using Manual Camera Mode

    Using Manual Camera Mode You can use Manual camera mode to adjust more camera options for your photo. 1. From the home screen, touch > MORE > MANUAL. 2. Aim the camera at the subject. You can make the following adjustments.
  • Page 99: Recording A Video

    Touch to enable auto AI framing and follow the on-screen  instructions to help the camera focus on the subject. Touch to enable the auto-beauty feature.  3. Touch to take the photo. Recording a Video 1. From the home screen, touch >...
  • Page 100: Customizing Camera And Video Settings

    Customizing Camera and Video Settings Before capturing a photo or video, you can touch to open the following options. NOTE: Some camera and video options will change in different camera modes. Options in Photo Mode (Back Camera)  Resolution: Set the resolution for your photo. ...
  • Page 101  Mirror image: When enabled, allows you to capture a photo that is the same as the viewfinder preview.  Volume key: Assign the function of the Volume key. Options in Video Mode (Front or Back Camera) and Timelapse Mode Video quality: Set the quality for your video.
  • Page 102: General Options

    Options in Panorama Mode (Back Camera) Volume key: Assign the function of the Volume key. Options in Bokeh Mode (Back Camera)  Timer: Set a time delay before the camera takes a picture automatically after you touch the shutter icon. ...
  • Page 103: Music

    Music Swipe up on the home screen and touch Music to play audio files stored on your phone. Music supports a wide variety of audio formats, so it can play music you purchase from online stores, music you copy from your CD collection, and more. Viewing Your Music Library Open Music and touch All songs to view all your audio files or by categorized lists of artists, albums, and genres.
  • Page 104: Setting A Song As The Default Ringtone

    Setting a Song as the Default Ringtone You can use your music tracks as the default ringtone for incoming calls or notifications. The special ringtones you assigned to selected contacts and the notification sound of apps that have their own notification settings will not be affected.
  • Page 105: Playing Music

    Playing Music Touch a song in the music library to listen to it. Touch the playback bar at the bottom of the screen to open the following playback screen. Number Function Touch to go back to the music library. Album artwork (if available).
  • Page 106 Drag the slider to jump to any part of the song. Playback control. Skip songs or pause and resume playback. Turn shuffle on or off. Toggle repeat mode: repeat the current song, repeat the playlist, or turn off repeat. Add the song to your favorites, or remove it from favorites. Touch to see the current playlist.
  • Page 107: Managing Playlists

    Managing Playlists Create playlists to organize your music files into sets of songs, so that you can play the songs you like in the order you prefer.  Touch > Add to next to a song to add it to a playlist or create a new playlist.
  • Page 108: Video Player

    Video Player Use the Video app to manage your video library and to watch videos. Opening the Video Library Swipe up on the home screen and touch Video to view your video library. Swipe up or down to find the video you want. You can also touch >...
  • Page 109: Managing Video Files

     Touch to hide playback controls.  Touch to change the playback speed.  Touch to turn on/off DTS Sound. NOTES:  Slide horizontally on the video to rewind or fast forward.  Slide vertically on the right or left part of the screen to adjust volume or brightness, respectively.
  • Page 110 NOTE: Touch to cancel trimming and return to video playing. Rename a Video 1. Touch and hold the video you want to rename. 2. Touch > Rename. 3. Type the new video name and touch OK. View Details of a Video 1.
  • Page 111: Voice Recorder

    Voice Recorder Voice Recorder enables you to record and listen to voice memos. Recording a Voice Memo 1. Swipe up on the home screen and touch Voice Recorder. 2. Touch to select the audio format of the recording. 3. Touch to start recording.
  • Page 112: Trimming A Voice Memo

    NOTE: Touch View tag to check all time tags. You can touch “+” after an empty tag to add an image or text, touch an image to delete it or replace it with another image, or touch and hold a tag to delete it. Trimming a Voice Memo 1.
  • Page 113: More Apps

    More Apps Calculator Swipe up on the home screen and touch Calculator to use the built-in calculator for some basic as well as advanced mathematical equations. NOTE: To see more calculator options, swipe left while holding the phone in portrait view or turn the phone to landscape view. Clock Swipe up on the home screen and touch Clock.
  • Page 114 NOTES:  To enable or disable existing alarms directly, touch the switches on the right side of each alarm.  To change the default alarm ringtone, on the home screen touch Settings > Sound > Advanced > Default alarm sound. Use World Time 1.
  • Page 115: Downloads

    Downloads The Downloads app keeps a record of the files you have downloaded using apps such as Chrome or Email. Swipe up on the home screen and touch Downloads.  Touch a file to open it with the appropriate application. ...
  • Page 116: Google Apps

     Touch to search for a file or folder by name.  Touch > Sort by to change the order of the items in the list.  Touch in the root directory and switch on Show local hidden files to display hidden system files and folders. Google Apps NOTE: Google services may not be available in certain region.
  • Page 117  Gmail: Send and receive emails via your Gmail account or other personal email accounts.  Google: Use Google search or get information when you need it with Google Assistant.  Google Pay: Use the online payment system for in-app and tap-to-pay purchases on your phone.
  • Page 118: Settings

    Settings Swipe up on the home screen and touch Settings. Settings contains most of the tools for customizing and configuring your phone. In some menus, you may need to touch Advanced to see all the options. Network & Internet Wi-Fi Turn Wi-Fi on or off and configure your Wi-Fi connections (see Connecting to Wi-Fi).
  • Page 119: Airplane Mode

     Mobile data: Switch to turn on or off mobile data.  App data usage: Check how much data has been used during the time cycle you set, see what apps have been using mobile data, restrict background data for individual apps, or allow unrestricted data usage when Data saver is on for individual apps.
  • Page 120: Connected Devices

    Set up and connect to virtual private networks. Virtual private networks (VPNs) allow you to connect to the resources inside a secured local network. VPNs are commonly deployed by corporations, schools, and other institutions to let people access local network resources when not on campus, or when connected to a wireless network.
  • Page 121: Apps & Notifications

    Other features you can use in the Connection preferences menu include:  NFC and Android Beam: Exchange data with another NFC-enabled device when they touch each other or in close proximity.  Printing: Use the default printing service or other printer plug-ins installed from the Google Play Store or your printer manufacturer for wireless printing.
  • Page 122: Emergency Alerts

    Default Apps Touch Default apps to select the default app for voice assistant and input, web browsing, messaging, etc. Touch Opening links to set Instant apps options, or touch an installed app to check its supported links and set whether to open the links in the app and clear the app’s defaults.
  • Page 123: Features

    Features The following features are available.  Navigation keys: Change the navigation bar style for the phone.  Record screen: Set the video quality and the touch interaction options for screen recording. NOTE: To record the screen and save it as a video, swipe down the status bar with two fingers and touch Record screen in the Quick Settings panel.
  • Page 124: Battery

    Battery View the battery level, check what has been using the battery, enable different battery saving modes, or manually optimize apps to improve battery life. Display Configure the display options, including brightness level, Night Light mode, wallpaper, screen sleep time, screen rotation, font size, and more.
  • Page 125: Security & Location

    Under Device storage, touch Internal shared storage to get a detailed breakdown of space usage by type. Touch FREE UP SPACE to delete the files you do not need. Under Portable storage, safely mount, unmount (remove), and format your microSDXC card. For more information about using the device storage and the microSDXC card, see Using the microSDXC Card as Portable or Device...
  • Page 126 option is available when unlock pattern, PIN or password is set. Power button instantly locks: Lock protection is activated  immediately when you press the Power key. This option is available when unlock pattern, PIN or password is set. Lock screen message: Set the text that you may display on ...
  • Page 127  Show passwords: Display characters in a password briefly as you enter them.  Device admin apps: Activate or deactivate apps to be device administrators.  SIM card lock: Lock SIM card: Activate or deactivate the PIN lock to  require PIN before accessing the nano-SIM card.
  • Page 128: Accounts

    Accounts The Accounts menu lists the accounts you have signed in on the phone for you to manage them. You can also touch Add account to sign in to or create other accounts or turn on/off auto sync. Accessibility The Accessibility menu allows you to configure the system accessibility options and accessibility plug-ins on your phone, such as using Color inversion or Font size for users with sight problems.
  • Page 129: Google

    Google The Google menu lets you manage settings for Google apps and services that are installed on your device. System Languages & Input Configure options related to system language, input methods and assistance, speech input and output as well as mouse/trackpad input.
  • Page 130: Multiple Users

    Multiple Users Manage the user accounts of your phone. You can share your phone with other people by creating additional users. Each user has his/her own storage space, wallpaper, screen lock and so on. Users can also adjust phone settings like Wi-Fi that affect everyone and update apps for all other users.
  • Page 131: Z-Community

    Z-Community Get answers to specific questions about your ZTE device, give feedback and suggestions to help shape future software updates and products, participate in beta testing opportunities. Get all of these and more on ZTE’s online community: community.zteusa.com...
  • Page 132: Upgrading The Phone Software

    Use your PC to download and upgrade package to your microSDXC card and install it to your phone from the card. NOTE: Visit the ZTE official handset service support website Z-Community (https://community.zteusa.com) to learn more about the above upgrade methods, as well as which phones and...
  • Page 133: Troubleshooting

    Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible Causes Possible Solution...
  • Page 134 Problem Possible Causes Possible Solution End the call and dial Poor network link quality again. You may be on the part of your switched to a service provider. better-quality network link or phone line. Echo or noise End the call and dial again.
  • Page 135 Problem Possible Causes Possible Solution The standby time is related to your service provider system If you are located in an configuration. The same area where signaling is phone used with different weak, temporarily power service providers’ systems off the phone. will not provide exactly the same length of standby time.
  • Page 136 Problem Possible Causes Possible Solution The nano-SIM card has Take the nano-SIM card to malfunctioned or is your service provider for damaged. testing. nano-SIM The nano-SIM card is Insert the nano-SIM card card error inserted improperly. properly. Use a soft, dry cloth to Debris is on the nano-SIM clean the nano-SIM card card contacts.
  • Page 137 Problem Possible Causes Possible Solution Contact your service provider. If the service You have entered an PIN Code provider provides the incorrect PIN code three blocked nano-SIM card’s PUK consecutive times. code, use the PUK code to unlock the nano-SIM card. Uninstall the software Phone that may cause the...
  • Page 138: For Your Safety

    For Your Safety General Safety Don’t make or receive phone calls while driving. Never text while driving. Keep your phone at least 10 mm away from your body while making calls. Small parts may cause choking. Your phone can produce a loud sound. To prevent possible hearing damage, do not listen at high volume levels for long periods.
  • Page 139: Radio Frequency (Rf) Energy

    Turn off when near explosive materials or liquids. Don’t use at gas stations. Your phone may produce a bright or flashing light. Don’t dispose of your phone in fire. Avoid extreme temperatures. Avoid contact with liquids. Keep your phone dry. Do not attempt to disassemble your phone.
  • Page 140 certified power level in all tested frequency bands, and placed in positions that simulate RF exposure in usage against the head with no separation, and near the body with the separation of 0.4 inches (10 mm). Although the SAR is determined at the highest certified power level, the actual SAR level of the device while operating can be well below the maximum value.
  • Page 141: Fcc Regulations

    SAR compliance for body-worn operation is based on a separation distance of 0.4 inches (10 mm) between the unit and the human body. Carry this device at least 0.4 inches (10 mm) away from your body to ensure RF exposure level compliant or lower to the reported level.
  • Page 142: Hearing Aid Compatibility (Hac) Regulations For Mobile Phones

    radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:  Reorient or relocate the receiving antenna. ...
  • Page 143 While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise. Some hearing devices are more immune than others to this interference noise and phones also vary in the amount of interference they generate. The wireless telephone industry has developed a rating system for wireless phones to assist hearing device users in finding phones that may be compatible with their hearing devices.
  • Page 144: Distractions

    that are not labeled. M4 is the better/higher of the two ratings. T-Ratings: Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”) than unrated phones. T4 is the better/ higher of the two ratings.
  • Page 145: Product Handling

    Operating Machinery Full attention must be given to operating the machinery in order to reduce the risk of an accident. Product Handling General Statement on Handling and Use You alone are responsible for how you use your phone and any consequences of its use.
  • Page 146: Battery Safety

    Do not carry your phone in your back pocket as it could break when you sit down. Battery Safety  Using ZTE-unapproved or incompatible battery, charger or power adapter may damage your device, shorten its lifespan or cause a fire, explosion or other hazards. ...
  • Page 147: Small Children

     If the battery damages or shows signs of swelling or leakage, please stop use immediately and contact ZTE or an ZTE-authorized service provider for replacement. Small Children Do not leave your phone and its accessories within the reach of small children or allow them to play with it.
  • Page 148: Normal Use Position

    Demagnetization To avoid the risk of demagnetization, do not allow electronic devices or magnetic media close to your phone for a long time. Electrostatic Discharge (ESD) Do not touch the metal connectors on the nano-SIM card and the microSDXC card. Antenna Do not touch the antenna unnecessarily.
  • Page 149: Repetitive Strain Injuries

    video. If you have experienced seizures or blackouts or have a family history of such occurrences, please consult a physician. To reduce the risk of blackouts or seizures, use your phone in a well-lit room and take frequent breaks. Repetitive Strain Injuries To minimize the risk of Repetitive Strain Injury (RSI) when texting or playing games with your phone: ...
  • Page 150: Electrical Safety

    Phone Heating Your phone may become warm during charging and during normal use. Electrical Safety Accessories Use only approved accessories. Do not connect with incompatible products or accessories. Take care not to touch or allow metal objects, such as coins or key rings, to contact or short-circuit the charging port.
  • Page 151: Radio Frequency Interference

    Radio Frequency Interference General Statement on Interference Care must be taken when using your phone in close proximity to personal medical devices, such as pacemakers and hearing aids. Please consult your doctor and the device manufacturers to determine if the operation of your phone may interfere with the operation of your medical devices.
  • Page 152: Explosive Environments

    Medical Equipment Turn off your wireless device when you are requested to do so in hospitals, clinics or healthcare facilities. These requests are designed to prevent possible interference with sensitive medical equipment. Aircraft Turn off your wireless device whenever you are instructed to do so by airport or airline staff.
  • Page 153: Blasting Caps And Areas

    contains chemicals or particles, such as grain, dust, or metal powders. Blasting Caps and Areas Power off your mobile phone or wireless device when in a blasting area or in areas where signs are posted to power off “two-way radios” or “electronic devices” to avoid interfering with blasting operations.

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