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Honeywell UDC 3500 Application Note
Honeywell UDC 3500 Application Note

Honeywell UDC 3500 Application Note

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U U
D D
C C
U
D
C
Controller Failure Symptoms
Introduction
In addition to the error message prompts, there are failure symptoms that can be
identified by noting how the controller displays and indicators are reacting.
Symptoms
Compare your symptoms with those shown in Table-1.
Upper
Lower
Display
Display
Blank
OK
OK
Displayed
disagrees
with Controller
OK
OK
OK
OK
Displayed
disagrees with
First Current
OK
Displayed
disagrees with
Second Current
OK
Displayed
disagrees with
Third Current
3 3
5 5
0 0
0 0
A A
3
5
0
0
A
Table-1 Controller Failure Symptoms
Indicators
Blank
Off
OK
OK
Output
OK
Output
OK
OK
OK
OK
Output
Output
OK
Output
Output
OK
Output
Output
Page 1 of 16
p p
p p
l l
i i
c c
a a
t t
i i
o o
p
p
l
i
c
a
t
i
o
Controller
Output
None
Controller
Output
disagrees
with Displayed
Time Proportional
Output
External Alarm
function does
not operate
properly
Controller
Current Output
#1 disagrees
with Displayed
First Current
Output
Controller
Second Current
Current Output
#2 disagrees
with Displayed
Second Current
Output
Controller
Output
disagrees with
Displayed Third
Current Output
Revision 1
n n
N N
o o
t t
e e
n
N
o
t
e
Probable
Trouble-
Cause
shooting
Procedure
Power Failure
Current
Proportional
Output
Position
Proportional or
TPSC Output
Output
Current/Time
Proportional
Output
Malfunction in
alarm output
First Current
Output
Output
Third Current
Output
0
0
0
0
0
0
0
0
0

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Summary of Contents for Honeywell UDC 3500

  • Page 1 Controller Failure Symptoms Introduction In addition to the error message prompts, there are failure symptoms that can be identified by noting how the controller displays and indicators are reacting. Symptoms Compare your symptoms with those shown in Table-1. Table-1 Controller Failure Symptoms Upper Lower Indicators...
  • Page 2: Troubleshooting Procedures

    Upper Lower Indicators Controller Probable Trouble- Display Display Output Cause shooting Procedure Display does not change when a key is pressed Keyboard Malfunction Controller fails to go into “Slave” operation during communications RS-485: 0 Communications Failure Ethernet: 0 Bad PV Reading Bad InX Analog Input Reading...
  • Page 3 Procedure #1 – Power Table 2 explains how to troubleshoot power failure symptoms. Table 2 Troubleshooting Power Failure Symptoms Step What to do How to do it Check the AC or DC line Use a voltmeter to measure the AC or DC voltage.
  • Page 4 Step What to do How to do it Third Current Output: Test for Change Options Set Up group function prompt operation. CUR3 OUT = OUTPUT Make the Current #3 Options Set up group function prompt CO RANGE = 4–20 Go to Step 4 Check the output.
  • Page 5 Procedure #3 – Position Proportional Table 4 explains how to troubleshoot Position Proportional Output failure symptoms. Table 4 Troubleshooting Position Proportional Output Failure Step What to do How to do it Make certain that the controller Make Output Algorithm Set Up group function is configured properly for prompt OUT ALG = POSPROP.
  • Page 6 Step What to do How to do it Motor moves in both directions Slidewire input is malfunctioning. See the but the displayed Output value Position Proportional field calibration does not change or does not procedure in Output Calibration Section for have a decimal point motor slidewire calibration procedure.
  • Page 7 Step What to do How to do it Check the Relays. Turn off power to the motor and to the instrument. Disconnect and tag the field wiring to the relays. Relay 1 (MOTOR – OPEN) is on terminals 8 and 9. Relay 2 (MOTOR – CLOSE) is on terminals 7 and 8.
  • Page 8 Procedure #4 – Time Proportional Table -5 explains how to troubleshoot Time Proportional Output failure. Table -5 Troubleshooting Time Proportional Output Failure Step What to do How to do it Make sure the controller is configured Make Output Algorithm Set Up group function for Time Proportional output.
  • Page 9 Procedure #5 – Current/Time or Time Current/Proportional Table -6 explains how to troubleshoot Current/Time or Time/Current Proportional Output failure. Table -6 Troubleshooting Current/Time or Time/Current Proportional Output Failure Step What to do How to do it Make sure the controller is configured Make Output Algorithm Set Up group function for Time/Current or Current/Time prompt OUT ALG = TCUR or CURT.
  • Page 10 Procedure #6 – Alarm Relays ATTENTION Control Outputs take precedence over Alarms which in turn take precedence over Logic Gate Outputs. For example, if you select the Loop 2 Output Algorithm as Time Simplex, then the instrument will use Relay #3 to perform the Time Simplex output. Therefore, Relay #3 would not be available for Alarm 3 or Logic Gate functions.
  • Page 11 Procedure #7 – Keyboard Table -8 explains how to troubleshoot a Keyboard failure. Table -8 Troubleshooting a Keyboard Failure Step What to do How to do it Make sure the keyboard is Withdraw the chassis from the connected properly to the case and visually inspect the MCU/output and power/input connection.
  • Page 12 Procedure #8 – RS-485 Table -8 explains how to troubleshoot a RS 485 Communications failure. Table 9 Troubleshooting a RS-485 Communications Failure Step What to do How to do it Check the Address Number, See Configuration Section. ComState and Baud Rate settings.
  • Page 13: Loopback Test

    Step What to do How to do it Determine if the Disconnect the communications cable from the Communications board is faulty rear terminals. Run the Local Loopback Test. by running a LOCAL LOOPBACK TEST. Setup Setup Press key until you see: If the test fails, replace the board.
  • Page 14 Step What to do How to do it Change RS-485 Installation instructions provided with new Communications board. board. Change Controller Follow these next two steps if Turn off the power to all instruments on the you saw PASS in Step 3. Network.
  • Page 15 Procedure #9 – Ethernet Table 10 explains how to troubleshoot an Ethernet Communications failure. Table 10 Troubleshooting an Ethernet Communications Failure Step What to do How to do it Check the IP address, Subnet See the PIE Tool Manual. As shipped from the Mask address and Gateway factory, all units are configured for an IP address settings.
  • Page 16 Procedure #10 – Analog Input Table 11 explains how to troubleshoot an Analog Input failure. Table 11 Troubleshooting an Analog Input Failure Step What to do How to do it Check Input Configuration. Check if the input configurations are correctly set for the kind of sensor attached to the input terminals.