Trademark acknowledgments IS-NP192, LC-8021, LC-8211, LC24-30, LC24-300, NX-2450, NX-2480, SPC-8K: Star Micronics Co. Ltd. LQ-850, LQ-860, LQ-1050, LQ-1060: Seiko Epson Corporation IBM PC, IBM Proprinter X24E, IBM Proprinter XL24E, IBM Proprinter X24, IBM Proprinter XL24: International Business Machines Corporation. MS-DOS: Microsoft Corporation Notice •...
About this manual This manual describes how to set up, use, and care for the Star LC-8021 printer. The following is a list of what you can expect to find in each chapter. Chapter 1 Chapter 2 Chapter 3 Chapter 4...
Contents Chapter 1: Printer Setup ... 1 Choosing a place for the printer ... 1 Unpacking the printer ... 2 General guide ... 3 Opening the front cover ... 4 Removing the front cover ... 4 Removing the protective materials ... 5 Installing the ribbon cartridge ...
Page 5
Chapter 3: Using the EDS Mode ... 19 About EDS Mode settings ... 19 Entering the EDS Mode ... 19 Selecting a bank ... 20 Selecting a switch ... 21 Changing a switch setting ... 21 Printing the current switch settings ... 21 Exiting the EDS Mode ...
Chapter 1: Printer Setup This chapter contains important information on setting up your printer. Be sure to read this chapter carefully before using the printer for the first time. Choosing a place for the printer Before actually unpacking the printer, you should take a few minutes to think about where you plan to use it.
Printer Setup Unpacking the printer Check to make sure that the carton contains each of the items shown in the following illustration. Printer Power code If anything is missing, contact the store where you bought the printer and ask them to supply the missing part. Note that it is a good idea to keep the original box and all the packing materials just in case you need to pack the printer up again and send it somewhere at a later date.
General guide General guide The following illustrations show the major components of the your printer. Front cover Power switch Platen knob Document table extension Control panel Document table Parallel interface connector Serial interface connector Power terminal...
Printer Setup Opening the front cover Pull on the left and right corners of the front cover to and swing it down until it is fully open. Removing the front cover Once the front cover is fully open, carefully lift it straight up to remove it. To replace the front cover, lower the slots on the left and right of the cover onto the tabs provided on the printer case.
Removing the protective materials Removing the protective materials Packing material in the printer protects its components during shipping. Before using the printer for the first time, be sure to remove the packing material, which is located inside the front cover as shown in the illustration. Cardboard...
Printer Setup Installing the ribbon cartridge Make sure that the printer is unplugged from its power outlet. Open the front cover of the printer. Note: You will probably find later steps to perform if you remove the cover. By hand, move the print head to the left as far as it will go, where there is a cutout to allow easy installation and removal of the ribbon cartridge.
Page 13
Remove the ribbon cartridge from its package and check to make sure its ribbon guide is correctly in place. If it isn’t, thread the ribbon through the guide. Pull down on the ribbon guide to create considerable slack in the ribbon. Insert the two round tabs on either side of the ribbon cartridge into the two slots inside the printer and slide the cartridge into place as you rotate the knob on the right side of the cartridge to take up some of the slack in the...
Printer Setup Close the front cover of the printer. Print head Metal rods Slot Ribbon guide Important! Printing that is poor quality or too light is almost always due to a ribbon that is simply worn out or “used up.” If you experience problems with print quality, check the condition of the ribbon.
Connecting to a power outlet and turning power on and off Important! Never try to move the print head while the printer is plugged into a power outlet. Doing so can damage the printer. If you have just used the printer, let the print head cool for a few minutes before you touch it.
Printer Setup Securely attach the power cord to the power terminal on the back of the printer. Plug the other end of the power cord into a grounded wall outlet. Caution! If the voltage marked on the bottom of your printer does not match the voltage from the outlet you are using, do not plug in the power cord.
Insert the paper into the printer as far as it will go, sliding its left side against the printer’s left guide. Important! If the paper is not inserted straight into the printer, it will be considered a loading error and the paper will be ejected. Be sure to insert the paper correctly.
Page 18
Printer Setup To connect with a parallel cable For connection to the parallel interface, you will probably want to use a standard parallel cable, like the one shown below. Note: In addition to using the parallel interface as-is to connect a parallel interface, you can also connect an optional serial-to-parallel converter (page 40) to convert serial data from the computer to parallel data.
Page 19
Plug one end of the parallel cable into the parallel port of your computer. The parallel port should be labeled “Printer,” “Parallel,” “PRN,” “LPT1,” or something similar. Plug the other end of the parallel cable into the socket on the back of the printer and secure it in place with the clips.
Page 20
Printer Setup Attach one end of the serial cable to a serial port of your computer (COM1, COM2), and secure the connector with the screws provided on the plug. Plug the other end of the cable into the socket on the back of the printer and secure it in place with the screws.
Chapter 2: Control Panel Operations The control panel gives you push-button control over the printer’s operations. It includes indicator lights, which tell you the current status of the printer at a glance. This chapter describes control panel functions that can be performed while the printer is turned on and either on-line or off-line.
Control Panel Operations Selecting a font The printer normally prints at letter quality (LQ) using the default font you select in the EDS Mode (page 19). You can also use the following procedure to enter the Draft Mode for faster draft printing, or the OCR B Mode for bar code printing (page 24).
Changing the auto load position Normally the printer automatically feeds paper to a standard position (1/6-inch from the top of the paper) before printing. This is called the auto load position. You can use the following procedure to specify a different auto load position. Make sure the printer is off-line (ON LINE indicator is not lit).
Control Panel Operations Clearing the printer’s buffer When the printer receives data from a computer, it temporarily stores it in a memory called a buffer. If you stop a printing job partway through, there is the chance that some data will remain in the buffer. The following procedure clears the printer’s buffer by deleting any data that might be there.
Chapter 3: Using the EDS Mode The letters “EDS” stand for “Electronic DIP Switches.” Just like the small DIP switches that are used by many computers, printers, and other devices, the EDS lets you configure the printer so that it matches your system and software needs. This chapter describes how to enter the printer’s EDS Mode and provides details about available settings and how to change them.
Using the EDS Mode Note: The contents of the above message are the same, regardless of whether you enter EDS-1 or EDS-2. The asterisks indicate the current EDS Mode switch settings for all the banks in both sub-modes. Selecting a bank While in the EDS Mode (EDS-1 or EDS-2), use the control panel’s MULTI- PART button to select a bank.
Selecting a switch While in the EDS Mode (EDS-1 or EDS-2), use the control panel’s EJECT button to select a bank switch. While the DATA indicator is off, the lit indicator indicates the currently selected switch. Lit Indicator MULTI-PART MULTI-PART + EJECT EJECT EJECT + LF LF + ON LINE...
Using the EDS Mode EDS-1 Settings The following details all of the settings you can make for EDS-1. BANK A Switch 1: Emulation Selects Standard emulation (ON) or IBM emulation (OFF). Standard emulation causes the printer to act like the Epson ESC/P (24-pin), while IBM emulation makes it act like the IBM Proprinter XL24E.
Page 29
Switch 6: Multi-Part Mode Specifies whether the Multi-Part Mode is enabled (OFF) or disabled (ON). When the printer is in the Multi-part Mode, the print head prints with greater impact. It should be noted, however, that printing the in the Multi-part Mode also reduces the life of the print head.
Page 30
Using the EDS Mode BANK C Switches 1, 2: Print Mode Turn these switches on or off to select the print mode you want to use. Print Mode Draft Switches 3, 4, 5: Print Pitch Turn these switches on or off to form the pattern that matches the print pitch setting you want to make.
Page 31
BANK D Switches 1, 2, 3, 4: Page Length Turn these switches on or off to form the pattern that matches the page length setting you want to use. Page Length 11”/Letter 8” 11.7”/A4 12” 8.5”/Letter 14”/Legal 10.5”/Executive 7.25”/Executive 3.5” 5.5”...
Using the EDS Mode BANK E Switches 1, 2, 3, 4, 5, 6: Code Page/International Character Set If your EDS settings specify IBM emulation (Bank A, Switch 1 OFF) with either character table (Bank A, Switch 2), or Standard emulation (Bank A, Switch 1 ON) with the graphics character table (Bank A, Switch 2 ON), use the Bank E switches to select the default character code page you want to use.
Page 33
Code Page #772 Lithuanian #774 Lithuanian #3001 Estonian-1 #3002 Estonian-2 #3011 Latvian-1 #3012 Latvian-2 #3021 Bulgarian #3031 Hebrew #3041 Maltese #3850 Standard KU #3860 Rajvitee KU #3861 Microwiz KU #3863 STD 988 TIS #3864 Popular TIS #3865 Newsic TIS A code page is the set of symbols and characters that your printer can print. Your printer converts ASCII hexadecimal data according to a code page to print symbols and characters.
Page 35
Code Page Name #3031 Hebrew #3041 Maltese #3850 Standard KU #3860 Rajvitee KU #3861 Microwiz KU #3863 STD 988 TIS #3864 Popular TIS #3065 Newsic TIS If your EDS settings specify Standard emulation (Bank A, Switch 1 ON) with the italic character table (Bank A, Switch 2 OFF), use the Bank E switches to select the international character set you want to use.
Page 36
Using the EDS Mode International Character Set Latin America Korea Ireland Legal BANK F Switches 1, 2, 3, 4, 5, 6: LQ Font Selection Turn these switches on or off to form the pattern that identifies the font you want to use for LQ printing.
Page 37
EDS-2 Settings The following details all of the settings you can make for EDS-2. For communications protocol settings (Banks A and B), the matching settings you have to make in your MS-DOS AUTOEXEC.BAT file. BANK A Switch 1: Data Length Specifies the number of bits that the computer transmits as one byte.
Page 38
Using the EDS Mode Switch 4: Protocol Protocol, which is sometimes referred to as “handshaking,” is the communications convention that is used to allow the printer and computer to regulated the flow of data. DTR is the most commonly used protocol. Protocol XON/XOFF Switches 5, 6: Not used...
BANK C Switches 1, 2: Top and bottom margins Use these switches to specify the top and bottom margins for printing. Switch Setting Switch 3: Head gap sensing for on each line Specifies whether head gap sensing for on each line should be enabled (OFF) or disabled (ON).
Typically, you would select the application’s PRINT command, make any necessary changes in the window that appears (such as the number of copies to be printed), and then press the Enter key to start printing. Star LC-8021 Star LC-8211 Star LC24-300/ NX-2480 LC24-30/NX-2450...
Chapter 5: Paper Handling This chapter tells you about the type of paper you can print on and how to feed paper into the printer. Selecting paper types Use the following information when selecting paper. Cut-Sheet Paper Width: Length: Thickness: Weight: Passbook Width:...
Paper Handling Feeding a passbook into the printer Use the following procedure to feed a passbook into the printer. Open the pass book to the page you want to print on. Check that the control panel’s POWER indicator is flashing, which shows that there is no paper in the printer.
Feeding cut-sheet paper into the printer Use the following procedure to feed cut sheet paper into the printer. When feeding large paper, such as A4-size paper, pull out the document table extension. Check that the control panel’s POWER indicator is flashing, which shows that there is no paper in the printer.
Paper Handling Print area The following shows the recommended print area for passbook and cut- sheet paper. 2.54 mm (0.1") 2.54 mm (0.1") 2.54 mm (0.1") Pass book 10 mm (0.4") 4 mm (0.16") 4 mm (0.16") 10 mm (0.4") Never allow printing to extend outside the print area, otherwise the print head may be damaged.
Chapter 6: Optional Accessories This chapter explains how to install and use the following optional accessories that are available for this printer: Serial Interface Unit (IS-NP192) Serial-to-Parallel Converter (SPC-8K) Important! Always make sure that printer power is turned off whenever installing or removing optional accessories.
Optional Accessories Serial-to-Parallel Interface Converter (SPC-8K) Connecting the serial-to-parallel converter to the printer’s parallel connector provides a second serial connection, which allows serial connections for two separate computers. Parallel connector Serial connector Clear button Dip switch...
Appendix A: Troubleshooting The appendix tells you what you need to know if you experience problems with your printer. It tells you how to test the printer, how to check system software settings, and how to adjust the vertical alignment. In addition, there is information on actions to take for specific problems, and on the meanings of printer beep tones.
Troubleshooting Note: The test printing prints across the entire width of the carriage. Make sure that the printer is loaded with the widest paper available in order to avoid damage to the print head and platen. Hexadecimal dump This procedure prints in hexadecimal format all codes (character codes and control codes) that are sent to the printer by the computer.
Page 49
While holding down EJECT and ON LINE , turn the printer back on to enter the Dot Adjustment Mode. The printer will print something like the following. *** DOT ADJUSTMENT SETTING *** Normal-density If the two lines do not align properly, use MULTI-PART to move the lower line to the left or EJECT to move it to the right.
Troubleshooting Troubleshooting guide Use the following table to help track down the causes of problems and to determine the best solution to deal with them. Problem The ON LINE indicator does not light. Printer sounds like it is printing, but it is not. Printing is weak.
Page 51
Problem Printer does not feed paper properly. Line spacing is incorrect. Lines print over each other. Incorrect number of lines are printed on the page. Text and graphics are malformed. Print quality is poor. Possible Cause Jamming paper. The line spacing or leading selected in your application program is wrong.
Troubleshooting Problem Forms are smudged. Printing is too dark. Printer case is hot. Printer makes excessive noise. Possible Cause The ribbon is jammed, twisted, or not set correctly between the print head and the print head shield. Print head shield is damaged or missing.
Page 53
Problem Printer prints past the edge of the paper. Left margin moves to the right during printing. Possible Cause Incorrect margin settings are selected by your application program. The paper guide is not positioned correctly. The ribbon is jammed, causing the print head to jam.
Page 54
Troubleshooting Problem Some characters are printed incorrectly. Printer behaves erratically. Printing suddenly stops. Possible Cause The wrong emulation is selected The wrong character table, code page, or international character set is selected. Static electricity caused by interference from nearby electrical devices or by low- level humidity is affecting printer operation.
Checking system software settings in MS-DOS Checking system software settings in MS-DOS If you are using a parallel cable and cannot print a text file using the MS-DOS PRINT command, you may have a problem with your AUTOEXEC.BAT file. Open the file and look for the following line: MODE LPT1:=COM 1 or MODE LPT1:=COM 2 These lines indicate you are using a serial cable connection, and so you should delete them, save the AUTOEXEC.BAT file, reboot and try printing again.
Appendix B: Specifications Printing System Printing Speed Print Direction Print Head Line Spacing Character Matrix Environment Serial Impact Dot-Matrix Pitch Pica (10 cpi) Elite (12 cpi) Semi-condensed (15 cpi(S)) Semi-condensed (15 cpi (I)) Condensed pica (17 cpi) Condensed elite (20 cpi) 24 cpi (I) H: half-dot (S): Standard mode only...
Page 57
Paper Emulation Interfaces Ribbon Type Ribbon Life Dimensions and Weight Power Supply Power Consumption Options Cut-sheet Paper width: 3 to 8.3 / 76.2 to 210 mm Paper length: 2.5 to 11.7 / 63.5 to 297 mm Paper thickness: 0.0028 to 0.0071 / 0.07 to 0.18 mm (1-ply) 0.0028 to 0.014 / 0.07 to 0.35 mm (multi-ply) Paper weight: 14 to 42 lbs.
Appendix D: Character Sets Standard Italic Character Set International Character Set The character codes shown in the table are hexadecimal.
Page 60
Character Sets IBM Character Set #2 Code Page #437 (IBM-PC) IBM Character Set #1 Other characters are the same as those for Character Set #2.
Page 61
IBM Special Character Set The following characters can be printed using the <ESC> ^ command. Code Page #860 Portuguese Other characters are the same as those for Code Page #437. Code Page #850 Multi-lingual Other characters are the same as those for Code Page #437.
Page 62
Character Sets Code Page #863 Canadian French Other characters are the same as those for Code Page #437. Code Page #866 Russian Other characters are the same as those for Code Page #437. Code Page #865 Nordic Other characters are the same as those for Code Page #437.
Page 63
Code Page #3841 Gost-Russian Other characters are the same as those for Code Page #437. Code Page #3844 Other characters are the same as those for Code Page #437. Code Page #3843 Polish Other characters are the same as those for Code Page #437.
Page 64
Character Sets Code Page #3846 Turkish Other characters are the same as those for Code Page #437. Code Page #3848 Brazil-ABICOMP The other characters are the same as in code page #437. Code Page #3847 Brazil-ABNT Other characters are the same as those for Code Page #437.
Page 65
Code Page #1001 Arabic Code Page #737 Greek Other characters are the same as those for Code Page #437. Code Page #851 Greek Other characters are the same as those for Code Page #437.
Page 66
Character Sets Code Page #869 Greek Other characters are the same as those for Code Page #437. Code Page #2001 Lithuanian-KBL Other characters are the same as those for Code Page #437. Code Page #928 Greek Other characters are the same as those for Code Page #437.
Page 67
Code Page #774 Lithuanian Other characters are the same as those for Code Page #437. Code Page #3002 Estonian2 Other characters are the same as those for Code Page #437. Code Page #3001 Estonian1 Other characters are the same as those for Code Page #437.
Page 68
Character Sets Code Page #3012 Latvian2 Other characters are the same as those for Code Page #437. Code Page #3031 Hebrew Other characters are the same as those for Code Page #437. Code Page #3021 Bulgarian Other characters are the same as those for Code Page #437.
Page 69
Code Page #3850 Standard KU Other characters are the same as those for Code Page #437. Code Page #3861 Microwiz KU Other characters are the same as those for Code Page #437. Code Page #3860 Rajvitee KU Other characters are the same as those for Code Page #437.
Page 70
Character Sets Code Page #3864 Popular TIS Other characters are the same as those for Code Page #437. Code Page #3865 Newsic TIS Other characters are the same as those for Code Page #437.
Appendix E: Printer Control Codes This appendix lists the printer’s control commands. It gives the name of each control command, along with the applicable emulation mode (Standard or IBM), and the applicable ASCII code. Standard Mode ASCII Code ESC LF ESC FF ESC SO ESC SI...
Printer Control Codes Standard Mode ASCII Code ESC % n n = 00 ESC & 00 n m a ...d ESC (- n = 01 = 00 ESC (B n k m s v k = 00 ESC (^ n ...d ESC (t 03 00 d = ESC t d1...
Page 73
Standard Mode ASCII Code ESC 0 ESC 2 ESC 3 n ESC 4 ESC 5 ESC 6 ESC 7 ESC 8 ESC 9 ESC < ESC = ESC > ESC ? n m ESC @ ESC A n ESC B d ...d ESC C n ESC C 0 n...
Page 74
Printer Control Codes Standard Mode ASCII Code ESC R n n = 00 ESC S n n = 00 ESC T ESC U n n = 00 ESC W n n = 00 ESC Y n ...d ESC Z n ...d Select an international character set Select superscript/subscript printing...
Page 76
Printer Control Codes Standard Mode ASCII Code ESC l n ESC p n n = 00 ESC q n n = 00 ESC t n n = 00 ESC w n n = 00 ESC x n n = 00 FS 3 n FS @ FS C n...
IBM Mode ASCII Code ESC - n n = 00 ESC 0 ESC 1 ESC 2 ESC 3 n ESC 4 ESC 5 n n = 00 ESC 6 ESC 7 ESC : ESC A n ESC B n ... n ESC C n ESC C 0 n ESC D n...
Page 78
Printer Control Codes IBM Mode ASCII Code ESC H ESC I n n = 00 ESC J n ESC K n ...d ESC L n ...d ESC N n ESC O ESC P n n = 00 ESC Q n ESC R ESC S n n = 00...
Appendix F: Glossary Centronics cable Parallel cable normally used to connect the printer to the computer. control code A numeric code that instructs the printer to perform an operation. For example, the computer sends the printer a form feed control code (12) to tell it to eject the current page.
Appendix G: Control Panel Operation Guide DATA DRAFT MULTI- EJECT PART Multi-part Draft/LQ Back ward Auto loading position change mode Hex dump EDS-2 mode BANK Left Back ward Note: A dot means press and hold and an arrow means to just press. A dot and arrow tied together means hold one while pressing the other.
Page 82
auto LF with CR auto load position changing 47, 49 AUTOEXEC.BAT bidirectional printing carton contents character pitch setting Character Set IBM #1 IBM #2 IBM Special international Italic #2 character sets tables character table character tables Code Page Arabic Brazil-ABICOMP Brazil-ABNT Bulgarian Canadian French...
Page 83
EDS Mode changing a switch setting default settings definition entering exiting printing current switch settings selecting a bank selecting a switch 21, 22, 31 settings using eject Electronic DIP Switches emulation font selecting form feed front cover opening glossary graphics direction hexadecimal dump initialization input buffer...
Page 84
paper handling micro feed recommended print area selecting paper eject paper out detector pass book print area printing specifications print mode print pitch printer buffer clearing problems causes and solutions dark printing erratic operation excessive noise hot printer case left margin movement line spacing malformed graphics no printing...
Page 86
STAR MICRONICS ASIA LTD. Rm 1802-6, 18/F., Tower 2, Enterprise Square 9 Sheung Yuet Road, Kowloon Bay Hong Kong Tel: 852-2796-2727, Fax: 852-2799-9344...