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Service Manual Model RLG20 RLG20BR RLG20FC RLG25 RLG25BR RLG25FC Part Number 6909740159 6909740400 6909740500 6909760159 6909760200 6909760300 IMPORTANT SAFETY INFORMATION: Always read this manual first before attempting to service this log grate. For your safety, always comply with all warnings and safety instructions contained in this manual to prevent personal injury or prop- erty damage.
Operation RLG20 Manual Control The manual controls for the Revillusion are located on the right-front leg of the log grate. Power Press to activate the current standby state (On/Off). Power • Standby State On Press to turn the flame effect on and activate the Press to turn everything Off.
Press multiple times to toggle the log set LEDs toward the front of the unit. through its four brightness settings. Color Themes Press multiple times to change the flame base colors from Yellow to Blue to Off. (Feature is active only when the flame effect is On.) www.dimplex.com...
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Operation Remote Control The fireplace is supplied with a multi-function remote con- RLG20BR, RLG20FC, RLG25BR, trol. RLG25FC The remote control has a range of approximately 30 ft (9 m). To operate correctly, the remote control must be pointed Manual Control toward the front of the unit.
3. Close the battery cover. OPEN ---- OUVRIR PUSH ---- POUSSER RELEASE ---- DÉGAGER Lithium Battery--Batterie au lithium CR2025/2032 OPEN RELEASE PUSH Battery must be recycled or disposed of properly. Check with your Local Authority or Retailer for recycling advice in your area. www.dimplex.com...
4-7 x 0.20mA LED STRIP LOGSET ASSEMBLY 4 PIECES FLAME BASE COLOUR LIGHTS 4 x 0.20mA RGB STRIP ASH MAT ASSEMBLY 4-7 x 0.20mA LED STRIP 2 PIECES 360° COLOUR LIGHTS 6 x 0.20mA RGB HARNESS IR EYE/KEY BOARD CONTROL BOARD REMOTE www.dimplex.com...
RLG20BR, RLG20FC CUTOUT +T° +T° FLICKER MOTOR FLAME LIGHTS 3 x 1W LEDs 120V / 12V ASH MAT ASSEMBLY 4-7 x 0.20mA LED STRIP 2 PIECES AC / DC 360 LIGHTS 6 x 0.20mA LEDs IR EYE/KEY BOARD CONTROL BOARD...
9. Re-assemble the remainder of the log grate in reverse order from the instructions above. WARNING: Ensure wires do not come in contact with moving parts by securing wires in wiring tie wraps. Bottom Assembly www.dimplex.com...
Flame LED Strip and Coloured LED Back Light Assembly Replacement Strip Replacement Tools Required: Philips head screwdriver Tools Required: Philips head screwdriver WARNING: If the log grate was operating prior to ser- vicing, allow at least 10 minutes for the heating elements to WARNING: If the log grate was operating prior to ser- cool off to avoid accidental burning of skin.
Figure 7 ply. 8. Re-assemble the remainder of the log grate in reverse order from the instructions above. WARNING: Ensure wires do not come in contact with moving parts by securing wires in wiring tie wraps. IR Key Board www.dimplex.com...
Power Cord Replacement Flicker Motor Replacement Tools Required: Philips head screwdriver Tools Required: Philips head screwdriver Needle-nose pliers WARNING: If the log grate was operating prior to ser- Flat Head Screwdriver vicing, allow at least 10 minutes for the heating elements to WARNING: If the log grate was operating prior to ser- cool off to avoid accidental burning of skin.
WARNING: Ensure wires do not come in contact with moving parts by securing wires in wiring tie wraps. Figure 9 Connecting Screws Plastic Spacer www.dimplex.com...
Troubleshooting Guide PROBLEM CAUSE SOLUTION General Short in unit wiring. Trace wiring in unit. Circuit breaker trips or fuse Additional appliances may exceed the current rating blows when unit is turned on Improper circuit current rating of the circuit breaker or fuse. Plug unit into another outlet or install unit on a dedicated 15 amp circuit.