Troubleshooting; Troubleshooting For Error Display; All Scanned Data Are Printed As Blank Page; The Scanned Data Has Exceeded The Memory Capacity When Using Usb - Brother ADS-3000N Service Manual

4. TROUBLESHOOTING

4.1

Troubleshooting for Error Display

4.1.1 All scanned data are printed as blank page.

Step
The maintenance mode function
1 "Acquire white level data and set
CIS scan area" are not set.
2 Main PCB failure

4.1.2 The scanned data has exceeded the memory capacity when using USB.

The number of files or folders has exceeded the upper limit when using USB.

<User Check>
- Perform scanning by dividing the document.
- Use an USB flash memory with more memory capacity.
- Change the USB flash memory.
Step
1 Main PCB failure

4.1.3 Security communication failed.

<User Check>
- Check the password.
Step
1 Main PCB failure

4.1.4 Authentication by set user name and password failed.

Access request to the server timed out.

Transmission with "to FTP", "to SFTP", "to Network" or "to SharePoint" failed.

<User Check>
- Check the password settings.
Step
1 Main PCB failure

4.1.5 The scanned data has exceeded the memory capacity of the machine.

The scanned data has exceeded the memory capacity of the machine when "to
PC" was executed.
The scanned data has exceeded the memory capacity of the machine when
"WSScan" was executed.
<User Check>
- Perform scanning by dividing the document.
Step
1 Main PCB failure
Cause
Execute the maintenance mode function
"Acquire white level data and set CIS scan
area". (Refer to
Replace the main PCB ASSY.
Cause
Replace the main PCB ASSY.
Cause
Replace the main PCB ASSY.
Cause
Replace the main PCB ASSY.
Cause
Replace the main PCB ASSY.
2-12
Remedy
"1.3.5" in Chapter 5.)
Remedy
Remedy
Remedy
Remedy
Confidential