Troubleshooting; Overview; Identifying The Problem; Error And Maintenance Messages - Brother ADS-2400N User Manual

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Troubleshooting

Overview

This chapter explains how to resolve typical problems you may encounter when using your Brother machine.
Go to your model's Manuals page on the Brother Solutions Center at support.brother.com to download the
other manuals.

Identifying The Problem

Make sure you have checked the following:
 The AC power code is connected correctly and the machine is turned on.
 All of the protective parts have been removed.
 The front cover, reverse roller cover and pick-up roller cover are completely closed.
 The interface cable is securely connected to the machine and the computer.
 The correct driver for the machine has been installed.
 The computer is connected to the correct port on the machine.

Error and Maintenance Messages

(For ADS-2800W / ADS-3600W)
As with any sophisticated office product, errors may occur and supplies must be replaced. If this happens,
your machine identifies the error or required routine maintenance and displays the appropriate message. The
most common error and maintenance messages are shown in the table.
You can correct most errors and clear routine maintenance messages yourself. If you need more help, the
Brother Solutions Center offers the latest FAQs and troubleshooting tips.
Visit support.brother.com
NOTE
(For ADS-2400N and ADS-3000N)
See also LED Indications (ADS-2400N / ADS-3000N) on page 278.
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