Help Guide
Wireless Speaker
SRS-XB402M
Unable to pair the speaker with a BLUETOOTH device
Bring the BLUETOOTH device to your speaker closer than 1 m (3.2 ft).
You may have initialized your speaker. Initializing the speaker may cause the speaker to fail to establish a
BLUETOOTH connection with a BLUETOOTH device. In such a case, delete the device information of the speaker
from the BLUETOOTH device and perform the pairing procedure once again.
Update the software on the connected BLUETOOTH device.
Related Topic
Pairing and connecting with BLUETOOTH devices
Connecting with a computer via a BLUETOOTH connection (Windows)
Connecting with a computer via a BLUETOOTH connection (Mac)
5-002-064-11(1) Copyright 2019 Sony Corporation
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