Neodrives Z20 User Manual
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Neodrives Z20 User Manual

From model year 2018 onwards
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E LEC TR IF Y ING TEC HN O LO G Y
USER MANUAL
Z20
neodrives
FROM MODEL YEAR 2018 ONWARDS
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Summary of Contents for Neodrives Z20

  • Page 1 E LEC TR IF Y ING TEC HN O LO G Y USER MANUAL neodrives FROM MODEL YEAR 2018 ONWARDS...
  • Page 3 This user manual provides a comprehensive overview of the use of the neodrives rear-mounted motor system Z20. When developing the new Z20 generation we focused on maximum riding performance – no other system should give a smoother, more agile ride than the neodrives rear motor.
  • Page 4 Contents...

  • Page 5: Table Of Contents

    Introduction Why the neodrives rear motor? ......... 6 Our pledge: made in Germany .......... 7 Benefits of neodrives ............8 The torque myth ...............12 What differentiates the neodrives rear motor from a mid-drive motor? ........13 What changed comparison since the previous model? ..........14 Important notes –...

  • Page 6: Introduction

    1 Introduction Why the neodrives rear motor? 1 Introduction...

  • Page 7: Our Pledge: Made In Germany

    At home in Germany Everything from a single source neodrives is the e-bike brand of Alber GmbH. Just under The neodrives drive system is 100% engineered in-house, 300 employees develop and manufacture electric motors including complete assembly in Albstadt.

  • Page 8: Benefits Of Neodrives

    With the neodrives rear motor, the force the previous version (neodrives Z15). With its extremely high sensitivity acts directly on the rear wheel.
  • Page 9 Quietness Less is more! In contrast to conventional mid-drive motors, there is no gearing in the neodrives rear motor, enabling entirely silent and vibration-free driving. Enjoy nature in peace and quiet A smooth ride is also a question of acoustics: motor assistance is not immediately betrayed by loud whirring.
  • Page 10 Both the components of the motor and pedelec are protected. The motor's electronics and its force and speed sensors are safely integrated inside the motor. Why does the neodrives rear motor protect the gear system and chain? •...
  • Page 11 Recharge your batteries when riding downhill! This makes larger ranges possible, whilst taking the strain off the brakes. Why does the neodrives rear motor have a range of over 100%? • The powerful energy recovery, also referred to as recuperation, increases the battery range by 15% or more and now works up to approx.

  • Page 12: The Torque Myth

    Test ride all systems. You will hardly notice a difference in power when comparing high-quality mid-drive motors with the neodrives rear motor. Thanks to the position of the motor in the rear wheel, the rear motor even seems to be significantly more powerful.

  • Page 13: Rear Motor From A Mid-Drive Motor

    1.4 What differentiates a neodrives rear motor from a mid-drive motor? Rear motor Mid-drive motor neodrives rear motor CONVENTIONAL MID-DRIVE MOTOR Silent, no disturbing noises from a gearbox Noticeable noises from the gears installed in the motor Powerful response and smooth performance thanks to the large motor Delayed response;...

  • Page 14: Since The Previous Model

    Latest technologies The heart of the neodrives rear motor system is the directly connected, gearless motor. The goal of the new development was to make it even more robust, more powerful and smoother. Thanks to the use of the latest technologies, this has been achieved to an exceptional degree.

  • Page 15: Important Notes - Please Observe

    This user manual describes exclusively the use of the neodrives components attached to your pedelec and corresponds to the state of the art at the time of printing.

  • Page 16: The System

    3 The system 3 The system...

  • Page 17: Standard Scope Of Delivery

    The neodrives Z20 drive system only has a few individual components. It can be combined with different types of displays and batteries. The components of the new Z20 drive system are not compatible with the predecessor versions Z10/Z15, i.e. the system components cannot Note: Example, the battery and its mounting may vary depending on the be interchanged.
  • Page 18 Overview of Z20 system components General components (same for every battery system) 1. Z20 rear motor as a hollow, threaded, stub axle version 2. neoMMI 20c 3. neoTwistlock with neoRemote 4. Torque receiver (in different designs) 5. Alternative: neoMMI 20 6. Cable harness, available in different lengths 7.
  • Page 19 1. Battery UR V7, V8 (semi-integrated) incl. installation kit 1. Battery UR V2, V5 (external) incl. installation kit 2. neoNode with JST plug 2. neoNode with neodrives plug 3. Battery charger for UR V7 battery 3. Battery rail for UR V2 battery 4.

  • Page 20: Technical Data

    3.2 Technical data Drive unit Drive unit Range 120 km Speed 25 km/h Power rating (peak) 250 W (650 W) Operating voltage 36 V Nominal torque 12 Nm Peak torque 40 Nm Efficiency 85% (incl. electronics) Power electronics control system Integrated in the wheel hub Cassette hub Conventional cassette, up to 11 speeds (Shimano MTB) Brake disc...
  • Page 21 neoMMI 20 display Display control Monochrome Display size 2 inch Dimensions (W x L x H) 48 mm x 64 mm x 19 mm Internal memory 4 GB Interfaces Connection to PC with diagnostic software Mechanical/electrical contacting Twistlock, corrosion-protected contacts, spring-mounted Display type Display screen Reinforced, non-reflecting Dragontrail glass Protection class IP67...
  • Page 22 Battery The neodrives rear motor is available in combination with different battery types. These vary in capacity, size and shape. Please observe the separate user manual for the battery. Type External battery External battery Semi-integrated battery Semi-integrated battery Type of rechargeable...

  • Page 23: Factors Affecting The Remaining Range

    3.3 Factors affecting the remaining range The neodrives motor is designed to be highly efficient and achieves an efficiency level of approx. 82% in the speed range from 20 to 25 km/h. Since it is a direct rotor (no gear as for example with mid-engines), only small losses occur.

  • Page 24: Starting The System

    3.4 Starting the system Connecting the display with neoTwistlock Removal 1. neoTwistlock is mounted. Turn the display on the mounting plate approx. 90° counterclockwise. The electrical connections are disconnected and the display can be removed. Before removing, 2. Set the display at a 90° angle, turn clockwise to open it the system (display + pedelec) should be switched off →...
  • Page 25 Switching on external battery UR-V2, V5 Switching on semi-integrated battery UR-V7, V8 • Press the battery button. • Press and hold the on/off button for one second. Wait until the trip screen appears; this can take up to 5 seconds. • Press and hold the on/off button on the remote for one second. It is not necessary to press the battery button beforehand.

  • Page 26: Neoremote & Neonode

    4 neoRemote and neoNode 4.1 neoRemote The neoRemote on the left-hand side of your pedelec's handlebar allows you to make adjustments to your pedelec at any time, such as the degree of pedal assistance, without taking your hands off the handlebar. “+”...

  • Page 27: Neonode

    Connecting a headlight The system provides a current output for e-bike lights. Only approved lights may be connected to the neodrives system. Please refer to the list of currently approved lights at www.neodrives.com/en/dealer-login/. The front light is connected directly to the cable harness. The rear light must be supplied via the front light.

  • Page 28: Neommis

    5 neoMMIs Either a neoMMI 20 or a neoMMI 20c can be mounted The display has a micro-USB port at the bottom, under on your pedelec as a display (previous year: BLOKS a rubber cover. The port is primarily intended for specialist Display 20 and BLOKS Display 20c). Using the neoRemote dealers, e.g.
  • Page 29 Display 20: menu 1. Press the “Set” button on the operating unit for approx. 3 seconds to access the menu. You can change the time and measurement unit settings. 2. By briefly pressing the “Set” button again you can move from one menu item to the next.
  • Page 30 To enter recuperation, e.g. when riding downhill, press “-” on the rocker You can vary the degree of pedal assistance at any time with “+” and “-” switch to switch from level 0 further down. So that you do not confuse on the rocker switch on the neoRemote to make optimum progress in all the 2 recuperation levels with the assistance levels, the battery symbol situations and terrains.
  • Page 31 Switching on the headlight (No. 2 on screen) When you have switched on the headlight using the light button on the operating unit, the light symbol appears at the top of the display. When the headlight is switched on, the background lighting on the LCD display is also activated, making it easy to read in the dark.
  • Page 32 Battery state of charge (No. 7 on screen) The battery symbol shows the battery state of charge in 5 levels. Please bear in mind that each level shows a range of 20%. If, for example, 3 of 5 levels are shown, this means that the battery charge is between 40 and 60%.
  • Page 33 Trip (No. 15 on screen) Shows the distance you have travelled since the trip counter was last reset. Odometer (No. 16 on screen) Shows the whole distance travelled by the pedelec. This indicator cannot be reset to “0”. Travel time (No. 13 on screen) Shows the time that you have ridden since the trip counter was last reset.

  • Page 34: How The Neommi 20C Works

    5.2 How the neoMMI 20c works Softkeys The neoMMI 20c is equipped with a 2-inch colour TFT display with 3 softkeys (keys on touch display). This display can be operated with the handlebar unit neoRemote (→ see chapter 4) as well as with the touch screen of the display and the 3 softkeys.
  • Page 35 Main display Trip screen Power screen No. / Name Function Housing 1. Back a) Within the menus, takes you back to the previous selection, or alternatively press the “Set” button on the remote b) Switches between the 3 display types 2.
  • Page 36 Menu 1. To access the menu, please press the “Menu” button briefly. Menu item selection Trip > reset trip Inspection Settings Touchscreen Inactive Active Battery Symbol Percentage Range Units Metric Imperial Language/ Time/Date Set time Set date 2. Select the desired menu item by tapping the display. You will reach the corresponding sublevel.
  • Page 37 Trip menu item 1. Tap the menu item “Trip” in the main menu. This will take you to sublevel 1, where the following menu items are displayed: Trip Distance Time kcal 2. To reset the 3 values shown for distance, time and kcal to “0”, tap “Reset”. 3.
  • Page 38 Settings menu item 1. Tap the menu item “Settings” in the main menu. This will take you to sublevel 1, where the following menu items are displayed: Settings Touchscreen Battery Units Language Time & date 2. You can select and tap one of the 5 menus displayed. This will take you to the next sublevel.
  • Page 39 Battery menu item In this menu you can set whether the battery state of charge should be shown as a symbol or as a percentage with the range. This indicator also varies in the menu depending on the assistance level selected. Example: The range is lower on level 5 than on level 1 →...
  • Page 40 Language menu item In this menu you can set the language shown in the display. Six languages are currently available at the time of writing these instructions: English, German, French, Spanish, Italian and Dutch. 1. Tap “Language” in sublevel 1. This will take you to sublevel 2. 2.
  • Page 41 Speed It is possible to switch between metric or imperial view on the display. In the metric format, the speed is displayed in kilometres per hour (km/h), the distance in kilometres (km) and the time in 24-hour format. If imperial units are selected, the speed is displayed in miles per hour (mph), the distance in miles (mi) and the time in the 12-hour format.

  • Page 42: Battery

    6 Battery 6.1 Overview and functions External battery UR V2 External battery UR V5 Battery LED display/battery button Switching on the battery External battery (UR V2/V5): This information applies to the external batteries UR V2 and V5, the semi-integrated battery UR V7 and the semi-integrated battery Integrale If the system has been used in the last 4 hours, it will be in standby mode.
  • Page 43 Semi-integrated battery UR V7 Semi-integrated battery UR V8 Checking the current state of charge Waking the battery from deep sleep Press the battery button briefly: the battery's state of charge will be shown After switching off the pedelec and unplugging the charging plug, the battery goes into deep sleep mode to reduce the standby power to •...

  • Page 44: Charging And Storing The Rechargeable Battery

    6.2 Charging and storing the rechargeable battery Battery charging, plugging in battery charger, UR-V2 battery Battery charging connection, battery UR-V5 The battery can remain in the pedelec during charging. Alternatively, you After approx. 5 seconds the LEDs on the battery will light up as follows: can remove the battery and charge it outside the pedelec.
  • Page 45 Battery charging, plugging in battery charger, UR-V7 battery Battery charging, semi-integrated battery UR-V8 Storing the battery Battery charger display • When removing the battery, ensure that it will be stored dry and protected Green LED flashes approx. 1x per second Charging from foreign particles (e.g.

  • Page 46: Removing And Inserting The Rechargeable Battery

    6.3 Removing and inserting the battery Inserting the semi-integrated battery UR-V8 Inserting the external battery UR-V5 Semi-integrated battery UR V8 External battery UR V5 To release the battery, turn the key anticlockwise until it will go no further. To release the battery, turn the key clockwise until it will go no further. Operate the locking mechanism and remove the battery from the bottom The lock is now open, the battery can be turned sideways out of the rail.
  • Page 47 Inserting the external battery UR-V2 Inserting the semi-integrated battery UR-V7 External battery UR V2 Semi-integrated batteries UR-V7 and Integrale To release the battery, turn the key clockwise until it will go no further. To release the battery, turn the key anticlockwise until it will go no further. The lock is now open and the battery can be pushed up from the rail.

  • Page 48: Motor

    7 Motor 7.1 Installation and removal of the rear wheel The drive wheel of your pedelec can be removed from the bicycle frame at any time for cleaning purposes or in the event of a flat tyre. Please proceed extremely carefully during removal and the subsequent assembly. Pay special attention to the instructions and specifications of the manufacturers of the various components attached to the wheel, in particular the brake disc.
  • Page 49 Attaching the drive wheel 1. Ensure that all components attached to the wheel have been assembled The prescribed tightening torque of the two nuts is 35 Nm each. Also make in accordance with the manufacturer's instructions and specifications. sure that the washer is under the axle nut, otherwise there is a risk that the This applies in particular to the brake and the gear shift.

  • Page 50: Recuperation

    7.2 Recuperation In recuperation mode, the motor acts as a generator. Power is generated • The battery cell temperature must be more than 0°C. Below 0°C, which is used to charge the battery. At the same time a gentle braking recuperation is automatically deactivated. effect is created.

  • Page 51: Thermal Management

    This An extreme example: A slope of 10 to 12% over 500 metres in altitude, reduces the range, and the heat must be dissipated. In neodrives motors, a total weight of 120 kg, loose ground surface, a maximum assistance level, this heat dissipation is achieved via a large contact surface of the motor...

  • Page 52: Notes & Troubleshooting

    8 Notes & troubleshooting 8.1 Maximum axle load The maximum axle load of the motor is 120 kg. 8.2 Cleaning Cleaning the display Never use benzine, thinner, acetone or similar substances for any cleaning process. Likewise, do not use abrasive or aggressive cleaning agents. Instead, only use commercially available cleaning agents and disinfectants The display may only be cleaned with a damp cloth.

  • Page 53: Transport

    8.3 Transport 8.4 Safety precautions The following instructions must be observed when transporting the pedelec with a passenger car: Safety precautions Do not permanently expose your pedelec to strong sunlight when not in use. This would result in the motor heating up and in extreme •...

  • Page 54: Error Symptoms And Possible Measures

    8.5 Error symptoms and possible measures Error Troubleshooting measures The system cannot be • Remove the battery from the holder, reinsert it and plug it in again if necessary. switched on (no display) • Check the plugs, contact surfaces and contacts on the display and battery for contamination. Metal particles can accumulate and remain stubbornly adhered, especially in magnetic plugs.
  • Page 55 Error Troubleshooting measures Battery key lost Order a new key: We recommend that you note the key number on the sales or purchase receipt. You can use this number to reorder a replacement key if lost. Also note the manufacturer of the battery lock, as this may vary depending on the battery and bicycle manufacturer.
  • Page 56 Alber GmbH Vor dem Weißen Stein 21 72461 Albstadt / Germany Telephone +49 7432 2006-0 +49 7432 2006-299 info@alber.de www.neodrives.de...

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