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L1&L2 Service Manual
5048 A_I_U_Y
Note:
This manual describes the maintenance of the Venice series. The following operations can only be
performed by authorized repair centers;
This manual can be modified without prior notice on the characteristics of described equipment. Please
download from Support website for the latest versions.
Rev.
Date
V1.0
2019-08-16
Rev.: 1.0
Venice 5048A_I_U_Y & 5148A_I Level 1 & Level 2 Service Manual
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
Venice
Modification description
Preliminary Draft
TCL
Communication Ltd.
5148A_I
Prepared By
Checked By
Lianqing. XU
Yihui Wei
Approved By
Eason Wang
Page: 1/32
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Table of Contents
Related Manuals for Alcatel Venice 5048A
Summary of Contents for Alcatel Venice 5048A
- Page 1 L1&L2 Service Manual Communication Ltd. Venice 5048 A_I_U_Y 5148A_I Note: This manual describes the maintenance of the Venice series. The following operations can only be performed by authorized repair centers; This manual can be modified without prior notice on the characteristics of described equipment. Please download from Support website for the latest versions.
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Page 2: Table Of Contents
L1&L2 Service Manual Communication Ltd. Content 1. General Information about the product ................3 1.1. Product Specifications ....................3 1.2. Product Label ......................6 1.2.1. Commercial Label ................... 6 1.2.2. CU label ......................7 1.2.3. IMEI label print instruction ................9 1.3. -
Page 3: General Information About The Product
Communication Ltd. General Information about the product 1.1. Product Specifications Project name Venice Code Name 5048A_I_U_Y & 5148A_I Marketing name Alcatel 3X 2G Network GSM 850/900/1800/1900 EMEA/APAC:UMTS B1/B2/B5/B8 3G Network LATAM: UMTS B1/B2/B4/B5/B8 EMEA/APAC: B1/3/5/7/8/20/28 (full);/38/40 4G Network LATAM: B1/2/3/4/5/7/8/12/13/17/28(full)/66... - Page 4 L1&L2 Service Manual Communication Ltd. MPEG-4,H263,H264,H265,MPEG2(only MPEG- Video Codec support TS),VP8 Support headset type LRGM 5148I: 2 (dual SIM + T-Flash card) Number of SIM/TF card 5048A / 5148A: 2 (Single SIM + T-Flash card) slot 5048I_U_Y: 2 (single SIM+ T-Flash card) for 1SIM 2 (dual SIM+TF card) for 2SIM 5148I: 2 Capacity of Multiple SIM...
- Page 5 L1&L2 Service Manual Communication Ltd. Camera Flash dual tone Video Playback: 1080p@30fps Video Playback: 1080@30fps Video Video Capture: 1080p@30fps Video Capture: 1080@30fps Typical Capacity (mAh) 4000mAh Battery type Soft pack Internal battery Battery Charging Technology Normal charging, 5V2A ; Charging Time 2.7H (TBD) Standby time 500H(2G&3G),400H(4G) (TBD)
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Page 6: 1.2. Product Label
L1&L2 Service Manual Communication Ltd. M3 only 1.2. Product Label For Model 5048I_5048U_5048Y, there are 2 variants on CU Ref: 1. CU Ref ends with “1” is for 1 SIM, for example: 5048Y-2AALEU11 2. CU Ref ends with “2” is for 2 SIM, for example: 5048Y-2AALEU12 Commercial Label 1.2.1. -
Page 7: Cu Label
L1&L2 Service Manual Communication Ltd. 5048U-2AALEU12 5048Y-2AALEU11 IMEI sample V01 IMEI sample V01 5048Y-2AALEU12 5148A-2AALMX11 IMEI sample V01 IMEI sample V01 5148I-2AALMX12 IMEI sample V01 CU label 1.2.2. 1) Printing zone definition (73x38 mm) Rev.: 1.0 Venice 5048A_I_U_Y & 5148A_I Level 1 & Level 2 Service Manual Page: 7/32 All rights reserved. - Page 8 L1&L2 Service Manual Communication Ltd. Signification Remark Color Refer to ERP EAN Code Text+1D Code CE/NOM Logos 2) CU label example 5048A-2AALMX11 5048I-2AALEU11 CU Sample V01 CU Sample V01 5048I-2AALEU12 5048U-2AALEU11 CU Sample V01 CU Sample V01 5048U-2AALEU12 5048Y-2AALEU11 CU Sample V01 CU Sample V01 Rev.: 1.0 Venice 5048A_I_U_Y &...
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Page 9: Imei Label Print Instruction
L1&L2 Service Manual Communication Ltd. 5048Y-2AALEU12 5148A-2AALMX11 CU Sample V01 CU Sample V01 5148I-2AALMX12 CU Sample V01 IMEI label print instruction 1.2.3. Please refer to < IMEI label print by Zebradesign 0.2> in support website (CSS/RSH) for details. 1.3. Accessories Picture Remark Item... -
Page 10: Repair Process
L1&L2 Service Manual Communication Ltd. Typical Capacity (mAh): 4000mAh Battery type: Softpack Model: TLp038C7 Charging Time: 2.7H Battery Standby time: 500H(2G&3G),400H(4G) Talking time: 24H(4G,3G),30H(2G) EU version PRI: 100-240V~50/60Hz Charger 0.5A SEC: 5.0V 2A Data Cable, 5V 2A, cable USB2.0 Repair process ... -
Page 11: L1 Repair Process
L1&L2 Service Manual Communication Ltd. 2.1. L1 repair process 1) Level 1 repair: Simple maintenance and accessories replacement, such as: cleaning, casing reassembly, accessories replacement (including data cable, headset, charger, etc.), escalation to upper level repair centers, check the failure, SW upgrading, handset replacement, etc. 2) Level 1 RC must refer to this repair flow chart when proceeding with L1 repair. -
Page 12: L2 Repair Process
L1&L2 Service Manual Communication Ltd. 2.2. L2 repair process 1) Level 2 repair: Includes components replacement or repair around the PCBA, such as PCBA, module, antenna spring, key-pad, dome, keypad PCB, finished flip casing, FPC, LCD, keypad LED, signal LED, camera, TP, battery, flashlight, receiver, speaker, microphone, vibrator, keypad PCB connector, audio jack, USB connector, battery connector, SIM connector and other connectors etc. - Page 13 L1&L2 Service Manual Communication Ltd. Start GDPR notice: Personal data must be Remind user to saved by end user when possible back up and clear before repair, as no personal data will personal data be save by RC. Otherwise user data will be deleted systematically during Visual inspection repair process...
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Page 14: Maintenance Preparation
L1&L2 Service Manual Communication Ltd. Maintenance preparation 3.1. Handset & PC It is recommended the followings: 1) Handset with full power 2) One SIM card/SD card 3) One PC with below configurations CPU: Equal to Pentium 1.6 GHZ or above RAM: 2GB or above Hard Disk: 2GB or above Operation System: Windows / XP / Vista / Win7/Win8/Win10... -
Page 15: Basic Inspection
L1&L2 Service Manual Communication Ltd. 2) Detect the wrist strap is working good by using ESD wrist strap tester, as below Low: R<800KQ Normal: 800KQ≤R≤9MQ High: R>9MQ Basic inspection 4.1. Engineer functionalities Click-through steps Description Input *#06# in the dial pad To check the IMEI number Input *#2886#... -
Page 16: Visual Mechanical Inspection For Handset And Accessories
L1&L2 Service Manual Communication Ltd. Visual Mechanical inspection for handset and accessories 4.2.1. Please refer to <Visual mechanical check flow chart>, < Accessories inspection > in support website (CSS/RSH) for details. Proof of purchase 4.2.2. Check the warranty status of the product on Proof Of Purchase (POP). Check the manufacturing date, there are three ways to check: Using the date code on commercial product label and match it with the date code matrix hereafter. -
Page 17: Imei Check
L1&L2 Service Manual Communication Ltd. Type “*#2886#” in dial pad to enter MMI test mode->select “MANU” ->touch “TRACEABILITY”- > check the Date Code information. If the phone can’t power on, please read data code by using Sugar tool. Please refer to SW download process in chapter 5 for details. -
Page 18: Humidity Sensitive Label
L1&L2 Service Manual Communication Ltd. On the SIM tray: If the IMEI sticker in the back casing is readable, please ensure the IMEI number on the product memory matches the one on the IMEI label; if not, please consider the device out of warranty as it have been modified. -
Page 19: Product Test
L1&L2 Service Manual Communication Ltd. the product, the device can be considered as out of guarantee. 4.3. Product test Recovery mode 4.3.1. How to use: Long press “Volume up” Key + “Power” key in power off mode until the LCD lights on to enter recovery mode. -
Page 20: Function Test (Mmi Test & Sdt Test)
L1&L2 Service Manual Communication Ltd. PHONEERASE EVERYTHING Way 2: Input *#2886# in the dial pad to enter MMI test mode MANU FACTORY RESET Function test (MMI test & SDT test) 4.3.3. Check that the SIM card and SD card are inserted correctly. Power on the Product. -
Page 21: Rf Test Instruction
L1&L2 Service Manual Communication Ltd. B) Manu test Type “*#2886#” in dial pad to enter MMI test mode, you will then see the interface displaying the SW version. Select “Auto” to start the auto test, or select “MANU” to do the MMI test manually. If one of the tests fails during “Auto”... -
Page 22: Disassembly And Reassembly Venice
L1&L2 Service Manual Communication Ltd. Please refer to <instructions of SUGAR Tool> video in support (CSS/RSH) website. Note: Please use the latest version of SUGAR for the SW upgrade. Disassembly and reassembly Venice 6.1. Disassembly tool You may use the following tools during the disassembly and reassembly procedure: Plastic flake Anti ESD Tweezers Pry Bar... -
Page 23: Disassembly Process
L1&L2 Service Manual Communication Ltd. 6.2. Disassembly process Please refer to < Disassembly Process for Venice> in support website (CSS/RSH) for details. 1. Video path on CSS: Go into Venice (5048A_I_U_Y & 5148A_I) fileREPAIR TIP Video 2. The complete disassembly guide is described in the video for your reference, you can selectively (except disassembly and assembly method which needs to be followed carefully) do some of those steps according to the spare part which you need to replace. - Page 24 L1&L2 Service Manual Communication Ltd. rear camera1(and rubber), rear camera2, rear camera3(and rubber) and audio jack rubber are well assembled on main PCBA. Please distinguish the 4 cameras by following chart: Front camera Main2 camera Main camera Wide camera Camera type Camera description Sample pic Remark...
- Page 25 L1&L2 Service Manual Communication Ltd. rubber. Please refer to following guide to paste conductive tape on Rear camera 2: Make sure the 3 edge parts tape well pasted camera metal area 3) Before assemble the battery on the furnished underfilling, make sure AI key FPC, LCD & TP FPC, LCD FPC HOLE mylar and main-sub FPC are well assembled on the furnished underfilling 4) Before assemble Sub PCBA on the furnished underfilling, make sure Sub PCBA conductive tape and Vibrator are well assembled on the furnished underfilling;...
- Page 26 L1&L2 Service Manual Communication Ltd. 6) While assemble the speaker on the furnished underfilling, please pay attention to the assembling direction. 7) While replace a new furnished bottom support, please remember to assemble speaker FPC on the frame first. Note: Please do not dirty the FPC contact area(in golden) during assembly process, or speaker may function will not work properly.
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Page 27: Dual Camera Repair Process
L1&L2 Service Manual Communication Ltd. Note: Please do not dirty the FPC contact area(in golden) during assembly process, or receiver may function will not work properly. 9) While assemble screws on the frame, please pay attention to the 2 kinds of screws and screw torque. -
Page 28: Dual Camera Repair Process
L1&L2 Service Manual Communication Ltd. 7.2. Dual Camera repair process Rear/Front Camera function failure Upgrading software. Enter MMI to check if MAIN CAMERA / FRONT CAMERA / MAIN2 CMERA / Enter MMI test WIDE CAMERA tests are Ok? DUALCAM VERIFY Check whether Cam verify is pass Reassemble... - Page 29 L1&L2 Service Manual Communication Ltd. VERIFY test. How to use: Step 1: Type “*#2886#” enter mode->select “MANU”-> “DUALCAM VERIFY” Step 2: If (Dual)Camera module/main Choose “YES” or “NO” PCBA was replaced, but you choose according to your actual “No” in this step, it will cause no repair process “if dual bokeh effect when you shoot a portrait in Camera App.
- Page 30 L1&L2 Service Manual Communication Ltd. Keep your camera motionless once you press the "shutter" button, till “Perform calibration… you can take away the phone, but do not turn off screen” is appeared on screen. DUALCAM AS CALI may fail if phone cameras shake before camera data verifying completely.
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Page 31: L2 Trouble Shooting
L1&L2 Service Manual Communication Ltd. L2 trouble shooting This chapter describes the Level 2 repair that can be done without any diagnostic equipment. Please refer to <General L2 trouble shooting V1.2> in support (CSS/RSH) website for details. Note: 1) As Venice LCD and TP are integrated together, please pay attention the LCD connector and the TP connector are shared when doing the LCD/TP issue;... -
Page 32: 10. Functional Re-Test
L1&L2 Service Manual Communication Ltd. DO follow the packaging requirement mentioned in TN14011. 4) Please exchange the SIM tray (which engraved IMEI) together while swap the PCBA. 10. Functional Re-test During the function re-test, the following items must be checked and validated. 1) Cosmetic aspect of the handset.