Sony RM RM-VL600 Operating Instructions Manual page 38

Troubleshooting (continued)
Symptom
The SET indicator flashes
five times during the
Learning procedure.
A Component Select
button flashes five times
during setting.
The SET indicator flashes
twice during the
Learning procedure.
All Component Select
buttons flash twice.
After programming the
Power-On command of a
component, pressing that
Component Select button
does not function
correctly.
The System Control
function or Control
Program function does
not work properly.
For the customers in the U.S.A
Customer Support Information
After you have read through this manual, if you still cannot get the Remote
Commander to work properly, call the Sony Customer Support Helpline
at 1-800-822-2217.
38
Remedy
• Learning has not succeeded. See "For accurate Learning"
(page 19) and try the Learning procedure again (page 16).
• There are no available buttons for "learning". Clear
infrequently used Learned functions (page 22), then carry out
learning procedure.
• The component codes cannot be set. See the supplied
"Component Code Numbers" and try setting the component
codes again (page 10).
• A selected Component Select button or another button to be
set has any remote control signals programmed by Learning
function (page 16). Clear the "learned" signals (page 22) or
select another button which has no "learned" signals, and try
setting again.
• The Hold function is on. Unlock the Hold function (page 34).
• A Learning function has already been set on the Component
Select button. If a Learning function has been set (page 16),
you can program the Power-On function on the Component
Select button (page 27) but the Power-On setting will not
work until you clear the "learned" function. Erase the
"learned" function after the setting the Power-On function.
This function is for Sony components only.
• When you program a System Control function or Control
Program function, make sure to follow the correct steps
(pages 29, 32).
• Change the direction the Remote Commander is aimed. If the
problem persists, position the programmed components
closer together.
• If the remote control receivers of the components are too far
apart, or if something is blocking the signals between them,
some of the components may not operate in sequence even
after you press the programmed button. If some of the
components do not operate correctly because of the above or
any other reason, position the components back to the way
they were before you set the System Control function or
Control Program function. Failure to do this can result in
incorrect operation when you use these functions again.
• Some components may not always be powered on by the
System Control function or Control Program function. This is
because the power of the component turns on and off
alternately when receiving the power on/off signal. In this
case, check the operating component's power on/off state
before using the System Control function.
• If you change the AV brands' component code number (page
10) set on a Component Select button that has been
programmed for a series of commands by the Control
Program function, the new signal will be transmitted when
you press the corresponding Component Select button.
• The intervals between steps may be too short. Depending on
the components, you may need to insert an interval between
consecutive controls. You can insert an interval by changing
the order of pressing the buttons. (You can insert an interval
between steps when programming the Component Select
button.)
• If a SYSTEM CONTROL button or a Component Select button
has already "learned" a remote control signal (page 16), you
can program a System Control function (System Control
Macro) or a Control Program function (Component Macro),
but the function will not work until you clear the Learned
function. To clear the Learned function, see "Changing or
erasing the function of a "learned" button" on page 22.