SMA SUNNY BOY STORAGE 3.7 Operating Manual
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SMA SUNNY BOY STORAGE 3.7 Operating Manual

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Operating manual
SUNNY BOY STORAGE 3.7 / 5.0 / 6.0
ENGLISH
SBSxx-10-BE-en-11 | Version 1.1

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Summary of Contents for SMA SUNNY BOY STORAGE 3.7

  • Page 1 Operating manual SUNNY BOY STORAGE 3.7 / 5.0 / 6.0 ENGLISH SBSxx-10-BE-en-11 | Version 1.1...
  • Page 2 SMA Solar Technology AG Legal Provisions The information contained in these documents is the property of SMA Solar Technology AG. No part of this document may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, be it electronic, mechanical, photographic, magnetic or otherwise, without the prior written permission of SMA Solar Technology AG.

  • Page 3: Table Of Contents

    SMA Solar Technology AG Table of Contents Table of Contents Information on this Document..........Validity ........................Target Group......................Content and Structure of this Document ..............Levels of Warning Messages ..................Symbols in the Document ..................Typographies in the Document.................. Designation in the document ..................
  • Page 4 Table of Contents SMA Solar Technology AG Connecting the energy meter ..................45 Connecting the Data Cable of the Battery and Communication Cable of the Automatic Transfer Switch ..................47 Connecting the Switch and Outlet for Secure Power Supply Operation ....49 Connecting Switch for black start (in battery-backup systems) .......
  • Page 5 SMA Solar Technology AG Table of Contents 8.13 Configuring Feed-In Management................78 8.14 Configuring Battery and Automatic Transfer Switching Device ......79 8.15 Disabling Battery Charging by PV System in Battery-Backup Operation Mode ... 80 8.16 Configuring the Modbus Function................80 8.17...

  • Page 6: Information On This Document

    You will find the latest version of this document and further information on the product in PDF format and as eManual at www.SMA-Solar.com. You can also call up the eManual via the user interface of the product. Illustrations in this document are reduced to the essential information and may deviate from the real product.

  • Page 7: Symbols In The Document

    SMA Solar Technology AG 1 Information on this Document CAUTION Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury. NOTICE Indicates a situation which, if not avoided, can result in property damage. Symbols in the Document...

  • Page 8: Additional Information

    "SMA Smart Home" Planning Guidelines The System Solution for Greater Independence "Efficiency and Derating" Technical Information Efficiency and derating behavior of the SMA inverters "Parameters and Measured Values" Technical Information Overview of all inverter operating parameters and their configura- tion options "SMA and SunSpec Modbus® Interface"...

  • Page 9: Safety

    All components must remain within their permitted operating ranges and their installation requirements at all times. The product must only be used in countries for which it is approved or released by SMA Solar Technology AG and the grid operator.

  • Page 10: Important Safety Instructions

    Any other application may cause personal injury or property damage. Alterations to the SMA products, e.g., changes or modifications, are only permitted with the express written permission of SMA Solar Technology AG. Unauthorized alterations will void guarantee and warranty claims and in most cases terminate the operating license.
  • Page 11 In this state, switching operations can cause a fire or explosion. Death or lethal injuries due to fire or flying debris can result. • In case of error, only carry out corrective measures specified by SMA Solar Technology AG (see Section 11 "Troubleshooting", page 88). If no corrective measures are specified, do not perform any actions on the product.
  • Page 12 2 Safety SMA Solar Technology AG WARNING Danger to life due to burns caused by electric arcs through short-circuit currents Short-circuit currents in the battery can cause heat build-up and electric arcs. Heat build-up and electric arcs may result in lethal injuries due to burns.
  • Page 13 SMA Solar Technology AG 2 Safety NOTICE Damage to the product due to sand, dust and moisture ingress Sand, dust and moisture penetration can damage the product and impair its functionality. • Only open the product if the humidity is within the thresholds and the environment is free of sand and dust.

  • Page 14: Scope Of Delivery

    3 Scope of Delivery SMA Solar Technology AG Scope of Delivery T O P Figure 1: Components included in the scope of delivery Position Quantity Designation Inverter Wall mounting bracket Cylindrical screw M5 x 60 Quick reference guide with password label on the rear side The label contains the following information: •...
  • Page 15 SMA Solar Technology AG 3 Scope of Delivery Position Quantity Designation Cylindrical screw M5 x 16 Washer M5 Spring washer M5 Cable gland and counter nut PG 21 Three-hole cable support sleeve Four-hole cable support sleeve Two-hole cable support sleeve Sealing plug for two-hole and three-hole cable support sleeve...

  • Page 16: Product Overview

    Product Description The Sunny Boy Storage uses the connected battery for the intermediate storage of excess PV energy in the SMA Flexible Storage System. For this purpose, the Sunny Boy Storage receives the feed-in and purchased energy data from the energy meter. This data is used by the Sunny Boy Storage to control the charging and discharging of the battery.
  • Page 17 SMA Solar Technology AG 4 Product Overview Figure 2: Design of the inverter Position Designation Power Unit Enclosure lid of the Power Unit Enclosure lid for the Connection Unit Connection Unit Type label The type label uniquely identifies the inverter. The type label must remain permanently attached to the product.

  • Page 18: Symbols On The Product

    4 Product Overview SMA Solar Technology AG Position Designation Additional type label The additional type label must remain permanently attached to the prod- uct. You will find the following information on the additional type label: • Device type (Model) • Inverter serial number (Serial number device or S/N device) •...

  • Page 19: Interfaces And Functions

    SMA Solar Technology AG 4 Product Overview Symbol Explanation Inverter Together with the green LED, this symbol indicates the operating state of the in- verter. Data transmission Together with the blue LED, this symbol indicates the status of the network con- nection.
  • Page 20 The product is equipped with a Modbus interface. The Modbus interface is deactivated by default and must be configured as needed. The Modbus interface of the supported SMA products is designed for industrial use – via SCADA systems, for example – and has the following tasks: •...
  • Page 21 SMA Solar Technology AG 4 Product Overview • Setpoint specifications for system control • Controlling the battery Grid management services The product is equipped with service functions for grid management. Depending on the requirements of the grid operator, you can activate and configure the functions (e.g.
  • Page 22 4 Product Overview SMA Solar Technology AG Battery-backup function The inverter is equipped with a battery-backup function. The battery-backup function is disabled by default and must be enabled via the user interface. The battery-backup function can only be enabled if the inverter is operated in a battery-backup system with an automatic transfer switching device.
  • Page 23 SMA Smart Connected SMA Smart Connected is the free monitoring of the inverter via the SMA Sunny Portal. Thanks to SMA Smart Connected, the PV system operator and qualified person will be informed automatically and proactively about inverter events that occur.
  • Page 24 4 Product Overview SMA Solar Technology AG Time-of-Use With the "Time-of-Use" function, you can adjust the charging behavior of the battery to your electricity tariff. Energy bills are thus reduced and electricity at lower cost can be used. You can determine in which time range the battery with a specified charging power is operated.

  • Page 25: Led Signals

    SMA Solar Technology AG 4 Product Overview The frequency shift power control is enabled by default. No additional settings must be carried out. It must be ensured that the connected PV inverters limit their power at the AC output via the battery inverter due to changes in frequency.
  • Page 26 If an event occurs, a distinct event message and the corresponding event number will be displayed in addition on the inverter user inter- face or in the communication product (e.g. SMA Data Manager). The blue LED flashes slowly Communication connection is being established for approx.

  • Page 27: System Structure

    SMA Solar Technology AG 4 Product Overview System Structure Flexible Storage System SUNNY PORTAL/ SUNNY PLACES APPLIANCE GENERATOR GENERATOR UTILITY GRID UTILITY METER SUNNY RADIO-CONTROLLED FOR BILLING SUNNY BOY TRIPOWER INTERNET SOCKET PURPOSES ENERGY METER/ ROUTER SUNNY HOME (with MANAGER 2.0...
  • Page 28 4 Product Overview SMA Solar Technology AG SMA Flexible Storage System with Battery-Backup Function SUNNY PORTAL/ SUNNY PLACES APPLIANCE GENERATOR GENERATOR UTILITY GRID UTILITY METER SUNNY RADIO-CONTROLLED FOR BILLING SUNNY BOY TRIPOWER INTERNET SOCKET PURPOSES ROUTER (with TRANSFER SWITCH) SWITCH ENERGY METER/ SUNNY HOME MANAGER 2.0...

  • Page 29: Battery Management

    SMA Solar Technology AG 4 Product Overview "Battery Management" 4.6.1 Battery Use by Systems for Increased Self-Consumption 100 % Figure 6: State of charge ranges of the battery in systems for increased self-consumption without battery backup Range Parameter Battery inverter behavior...

  • Page 30: Battery Use By Battery-Backup Systems With Increased Self-Consumption

    4 Product Overview SMA Solar Technology AG 4.6.2 Battery Use by Battery-Backup Systems with Increased Self-Consumption 100 % Figure 7: State of charge ranges of the battery in battery-backup systems Range Parameter (technical term) Battery inverter behavior Self-consumption range (SlfCsmp)
  • Page 31 SMA Solar Technology AG 4 Product Overview Range Parameter (technical term) Battery inverter behavior Range for maintaining battery state of Utility grid available: charge (PVRes) The battery inverter checks the current SOC every 24 hours. If the SOC is in range D, the batteries are recharged with 3 A from...

  • Page 32: Mounting

    5 Mounting SMA Solar Technology AG Mounting Requirements for Mounting Requirements for the Mounting Location: WARNING Danger to life due to fire or explosion Despite careful construction, electrical devices can cause fires. • Do not mount the product in areas containing highly flammable materials or gases.
  • Page 33 SMA Solar Technology AG 5 Mounting SUNNY BOY SUNNY BOY SUNNY BOY SUNNY BOY SUNNY BOY SUNNY BOY SUNNY BOY SUNNY BOY Figure 9: Permissible and impermissible mounting positions of multiple inverters Dimensions for mounting: 79.2 179.25 126.75 126.75 9 x 16...

  • Page 34: Mounting The Inverter

    5 Mounting SMA Solar Technology AG Recommended Clearances: If you maintain the recommended clearances, adequate heat dissipation will be ensured. Thus, you will prevent power reduction due to excessive temperature. ☐ Maintain the recommended clearances to walls as well as to other inverters or objects.
  • Page 35 SMA Solar Technology AG 5 Mounting CAUTION Risk of injury due to weight of product Injuries may result if the product is lifted incorrectly or dropped while being transported or when attaching it to or removing it from the wall mounting bracket.
  • Page 36 5 Mounting SMA Solar Technology AG 6. Hook the inverter into the wall mounting bracket. Here, the lugs on the rear side of the Power Unit must be hooked into the upper recesses and the lugs in the Connection Unit into the lower recesses in the T O P wall mounting bracket.

  • Page 37: Electrical Connection

    SMA Solar Technology AG 6 Electrical Connection Electrical Connection Overview of the Connection Area 6.1.1 View from Below Figure 12: Enclosure openings at the bottom of the inverter Position Designation Enclosure opening for the DC connection Enclosure opening for the battery communication cable of the Antenna...

  • Page 38: Interior View

    6 Electrical Connection SMA Solar Technology AG 6.1.2 Interior View DC-in AC-out ANT. FCC ID: SVF-KP20 IC: 9440A-KP20 DISPLAY D-IN Max. 30V DC Figure 13: Connection areas in the interior of the inverter Position Designation Slot AC-out for direct connection to utility grid or automatic transfer...

  • Page 39: Ac Connection

    SMA Solar Technology AG 6 Electrical Connection Position Designation Grounding point for grounding the battery/batteries Jacks BAT1 to BAT4 for the connection of the battery communication ca- ble and the communication cable of the automatic transfer switch Jack DISPLAY for the LED assembly connection in the enclosure lid of the...
  • Page 40 If you are uncertain about this, contact your grid operator or SMA Solar Technology AG. • Grounding conductor monitoring must be disabled after initial start-up depending on the grid configuration (see Section 8.18, page 81).

  • Page 41: Connecting The Inverter To The Utility Grid

    SMA Solar Technology AG 6 Electrical Connection 6.2.2 Connecting the Inverter to the Utility Grid Requirements: ☐ The connection requirements of the grid operator must be met. ☐ The grid voltage must be within the permissible range. The exact operating range of the inverter is specified in the operating parameters.
  • Page 42 6 Electrical Connection SMA Solar Technology AG Connection of conductors of finely stranded wire To connect conductors made of finely stranded wire, each terminal point must be opened. • First insert the conductor into the terminal point all the way to the lock (round opening).

  • Page 43: Connecting Additional Grounding

    SMA Solar Technology AG 6 Electrical Connection 17. Position the ferrite as close as possible to the bottom of the AC connection terminal block and secure using the cable tie. 6.2.3 Connecting Additional Grounding If additional grounding or equipotential bonding is required locally, you can connect additional grounding to the inverter.

  • Page 44: Connecting The Network Cables

    6 Electrical Connection SMA Solar Technology AG • Guide the conductor between the washer and clamping bracket and tighten the screw (TX 25) (torque: 6 Nm ± 0.3 Nm). Connecting the Network Cables DANGER Danger to life due to electric shock in case of overvoltages and if surge protection is missing Overvoltages (e. g.

  • Page 45: Connecting The Energy Meter

    The energy meter data may not be used for billing purposes. Additionally required material (not included in the scope of delivery): ☐ 1 approved energy meter (SMA Energy Meter) ☐ One network cable Operating manual...
  • Page 46 6 Electrical Connection SMA Solar Technology AG Network cable requirements: The cable length and quality affect the quality of the signal. Observe the following cable requirements. ☐ Cable type: 100BaseTx ☐ Cable category: Cat5, Cat5e or higher ☐ Plug type: RJ45 of Cat5, Cat5e or higher ☐...

  • Page 47: Connecting The Data Cable Of The Battery And Communication Cable Of The Automatic Transfer Switch

    SMA Solar Technology AG 6 Electrical Connection Connecting the Data Cable of the Battery and Communication Cable of the Automatic Transfer Switch Connect the communication cable of each battery and, in battery-backup systems, the communication cable of the automatic transfer switch as described in the following.
  • Page 48 6 Electrical Connection SMA Solar Technology AG Procedure: 1. Remove the sealing plugs from the network connection opening on the inverter. 2. Insert the cable gland into the opening and tighten it with the counter nut from the inside. 3. Lead the communication cable into the inverter.

  • Page 49: Connecting The Switch And Outlet For Secure Power Supply Operation

    (see Section 14 "Technical Data", page 133). Residual-current device: ☐ SMA Solar Technology AG recommends to install a residual-current device (type A) between the inverter's output for secure power supply and the outlet for secure power supply operation, which trips at a residual current of 30 mA. Observe all locally applicable standards and directives when doing so.
  • Page 50 6 Electrical Connection SMA Solar Technology AG Connect the outlet for secure power supply operation Requirements for the conductors: ☐ Conductor type: copper wire ☐ The conductors must be made of solid wire, stranded wire or fine stranded wire. When using fine stranded wire, bootlace ferrules must be used.
  • Page 51 SMA Solar Technology AG 6 Electrical Connection 9. In the case of finely stranded wire, provide the conductors L and N with a bootlace ferrule. Connection of conductors of finely stranded wire To connect conductors made of finely stranded wire, each terminal point must be opened.
  • Page 52 6 Electrical Connection SMA Solar Technology AG Connect the switch for secure power supply operation Requirements for the conductors: ☐ Conductor cross-section: 0.2 mm² to 2.5 mm² ☐ The conductor type and wiring method must be appropriate for the application and location.

  • Page 53: Connecting Switch For Black Start (In Battery-Backup Systems)

    SMA Solar Technology AG 6 Electrical Connection Connecting Switch for black start (in battery-backup systems) The switch for black start is connected to the same jack as the switch for secure power supply operation. Observe that the secure power supply operation is not available in battery-backup systems.

  • Page 54: Dc Connection

    6 Electrical Connection SMA Solar Technology AG DC Connection 6.8.1 Possible Connection The inverter includes the multi-battery function. This enables to charge and discharge several batteries of the same or different type. Each DC terminal is designed for a maximum charging/discharging current of 10 A. You can choose between the following connection possibilities: •...

  • Page 55: Connection Of Two Batteries With Different Charging/ Discharging Currents

    SMA Solar Technology AG 6 Electrical Connection A+ B+ A− B− C− BAT 10 A BAT 10 A DC-in AC-out ANT. FCC ID: SVF-KP20 IC: 9440A-KP20 D-IN Figure 15: Overview for connection of two batteries with a charging/discharging current limit of 10 A each A+ B+ A−...

  • Page 56: Connection Of One Battery With A Charging/Discharging Current Limit Of 20 A

    6 Electrical Connection SMA Solar Technology AG The battery limited to a charging/discharging current of 10 A must be connected to the terminal blocks C+ and C-. A+ B+ A− B− C− BAT 20 A BAT 10 A DC-in AC-out ANT.

  • Page 57: Requirements For The Dc Connection

    SMA Solar Technology AG 6 Electrical Connection The battery must be connected to the terminal blocks A+ and A-. A+ B+ A− B− C− BAT 30 A DC-in AC-out ANT. FCC ID: SVF-KP20 IC: 9440A-KP20 D-IN Figure 19: Overview for connection of one battery with a charging/discharging current limit of 30 A 6.8.2...
  • Page 58 6 Electrical Connection SMA Solar Technology AG 2. Insert the cable gland into the opening and tighten it with the counter nut from the inside. 3. Guide each cable into the inverter. In the process, lay each cable in such a way that they do not come into contact with the communication assembly.

  • Page 59: Commissioning

    Section 8.2, page 68 Select the inverter configuration option. Please note that Section 7.3, page 61 the SMA Grid Guard code for changing the grid-relevant parameters must be available after completion of the first ten feed-in hours or installation assistant (see "Application for the SMA Grid Guard code" available at www.SMA- Solar.com).
  • Page 60 7 Commissioning SMA Solar Technology AG Requirements: ☐ The AC circuit breaker must be correctly rated and mounted. ☐ The inverter must be correctly mounted. ☐ All cables must be correctly connected. ☐ Unused enclosure openings must be sealed tightly with sealing plugs.

  • Page 61: Selecting A Configuration Option

    SMA Solar Technology AG 7 Commissioning Selecting a configuration option After you have logged onto the user interface as Installer, the Configuring the Inverter page opens. Figure 20: Layout of the Configuring the Inverter page Position Designation Description Device information Provides the following information: •...
  • Page 62 On the Configuring the Inverter page, different configuration options are available to choose from. Select one of the options and proceed for the selected option as described below. SMA Solar Technology AG recommends carrying out the configuration with the installation assistant. This way, you ensure that all relevant parameters are set for optimal inverter operation.
  • Page 63 SMA Solar Technology AG 7 Commissioning Procedure: 1. Select the configuration option Configuration with Installation Assistant. ☑ The installation assistant will open. 2. Follow the installation assistant steps and make the settings appropriate for your system. 3. For every setting made in a step, select [Save and next].

  • Page 64: Operation

    ☐ The respective latest version of one of the following web browsers must be installed: Chrome, Edge, Firefox, Internet Explorer or Safari. ☐ The SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours or installation assistant (see "Application for SMA Grid Guard Code"...
  • Page 65 2. If your end device does not have a WPS function: • Search for WLAN networks with your end device. • Select the SSID of the inverter SMA[serial number] in the list with the found WLAN networks. • Enter the inverter WLAN password. Within the first ten feed-in hours and prior to completing the configuration by means of the installation assistant, you must use the standard WLAN password SMA12345.

  • Page 66: Establishing A Connection Via Ethernet In The Local Network

    ☐ The respective latest version of one of the following web browsers must be installed: Chrome, Edge, Firefox, Internet Explorer or Safari. ☐ The SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours or installation assistant (see "Application for SMA Grid Guard Code"...

  • Page 67: Establishing A Connection Via Wlan In The Local Network

    ☐ The respective latest version of one of the following web browsers must be installed: Chrome, Edge, Firefox, Internet Explorer or Safari. ☐ The SMA Grid Guard code of the Installer must be available for the changing of grid-relevant settings after completion of the first ten feed-in hours or installation assistant (see "Application for SMA Grid Guard Code"...

  • Page 68: Logging In And Out Of The User Interface

    After the IP address has been confirmed by pressing the enter key, a message might appear indicating that the connection to the user interface of the inverter is not secure. SMA Solar Technology AG guarantees that calling up the user interface is secure. • Continue loading the user interface.

  • Page 69: Start Page Design Of The User Interface

    SMA Solar Technology AG 8 Operation Start Page Design of the User Interface Figure 22: Design of the user interface's start page (example) Operating manual SBSxx-10-BE-en-11...
  • Page 70 User settings Provides the following functions, depending on the user group logged in: • Starting the installation assistant • SMA Grid Guard login • Logout Help Provides the following functions: • Displaying information on Open Source licenses used • Link to the website of SMA Solar Technology AG SBSxx-10-BE-en-11 Operating manual...

  • Page 71: Displaying And Downloading The Stored Data

    SMA Solar Technology AG 8 Operation Posi- Designation Description tion Status bar Displays the following information: • Inverter serial number • Inverter firmware version • IP address of the inverter within the local network and/or IP address of the inverter during WLAN connection •...

  • Page 72: Starting The Installation Assistant

    Requirement: ☐ When configuring after completion of the first ten feed-in hours or after exiting the installation assistant, the SMA Grid Guard code must be available in order to change the grid-relevant parameters (see "Application for SMA Grid Guard Code" at www.SMA-Solar.com). SBSxx-10-BE-en-11...

  • Page 73: Secure Power Supply Operation

    SMA Solar Technology AG 8 Operation Procedure: 1. Activate the user interface (see Section 8.1, page 64). 2. Log in as Installer. 3. Select the menu User Settings (see Section 8.3, page 69) on the start page of the user interface. 4. In the context menu, select [Starting the installation assistant].

  • Page 74: Activating Secure Power Supply Operation

    8 Operation SMA Solar Technology AG Do not connect any loads that require an uninterrupted energy supply The secure power supply operation and the battery-backup operation may not be used for loads that require a uninterrupted energy supply. The energy that is available during the secure power supply operation or battery-backup operation depends on the battery capacity available and the state of charge of the battery (SOC).

  • Page 75: Activate Wps Function

    SMA Solar Technology AG 8 Operation Procedure: 1. Select the parameter Backup box operating mode and set it to Force. ☑ The battery-backup operation is started. 2. To ensure that the battery-backup system works, proceed as follows: check loads, select the menu [Results] and check whether a battery-backup system error is displayed.

  • Page 76: Switching Wlan On And Off

    8 Operation SMA Solar Technology AG Switching WLAN On and Off The inverter is equipped with an activated WLAN interface as standard. If you do not want to use WLAN, you can switch the WLAN function off and switch it on again whenever needed. In doing so, you can switch the WLAN direct connection and the WLAN connection in the local network on independently of each other.

  • Page 77: Changing Operating Parameters

    3. Call up the menu Device Parameters. 4. Select [Edit parameters]. 5. Log in using the SMA Grid Guard code to change those parameters designated by a lock (only for installers): • Select the menu User Settings (see Section 8.3, page 69).

  • Page 78: Configuring The Country Data Set

    8 Operation SMA Solar Technology AG 8.12 Configuring the Country Data Set The basic procedure for changing operating parameters is explained in another section (see Section 8.11 "Changing Operating Parameters", page 77). Procedure: • In the parameter group Grid monitoring > Grid monitoring select the parameter Set country standard and set the required country data set.

  • Page 79: Configuring Battery And Automatic Transfer Switching Device

    SMA Solar Technology AG 8 Operation • If there are single-phase PV inverters in the system and unbalanced load limitation is requested, set Unbalanced load limitation to [On] and enter the maximum permissible unbalanced load in the field Maximum unbalanced load.

  • Page 80: Disabling Battery Charging By Pv System In Battery-Backup Operation Mode

    The Modbus interface is deactivated by default and the communication ports 502 set. ® ® ® In order to access SMA invertes with SMA Modbus or SunSpec Modbus , the Modbus interface must be activated. After activating the interface, the communication ports of both IP protocols can be changed.

  • Page 81: Activating The Receipt Of Control Signals (Only For Italy)

    PV inverters must be deactivated. Procedure: • Activate the Modbus interface and adjust the communication ports if necessary (see the technical information "SMA and SunSpec Modbus® Interface" at www.SMA-Solar.com). 8.17 Activating the Receipt of Control Signals (Only for Italy) In order for PV systems in Italy to receive control commands from the grid operator, set the following parameters.

  • Page 82: Configuring The Energy Meter

    8 Operation SMA Solar Technology AG Procedure: • In the parameter group Grid monitoring > Grid monitoring > Country standard set the parameter PE connection monitoring to Off. 8.19 Configuring the Energy Meter You can add an energy meter to your PV system or replace an existing energy meter.

  • Page 83: Adopting A Configuration From A File

    8.21 Adopting a Configuration from a File Requirements: ☐ Changes to grid-relevant parameters must be approved by the responsible grid operator. ☐ The SMA Grid Guard code must be available (see "Application for SMA Grid Guard Code" at www.SMA-Solar.com). Procedure: 1. Activate the user interface (see Section 8.1, page 64).
  • Page 84 The update file is, for example, available for download on the product page of the inverter at www.SMA-Solar.com. Ensure that only the update file to which the inverter is to be updated must be stored on the USB flash drive.
  • Page 85 SMA Solar Technology AG 8 Operation 9. Call up the user interface of the inverter and check the events to see whether a firmware update has been successfully completed. 10. If the firmware update has not been successfully completed, perform the firmware update again.

  • Page 86: Disconnecting The Inverter From Voltage Sources

    9 Disconnecting the Inverter from Voltage Sources SMA Solar Technology AG Disconnecting the Inverter from Voltage Sources Prior to performing any work on the inverter, always disconnect it from all voltage sources as described in this section. Always adhere to the prescribed sequence.

  • Page 87: Cleaning The Inverter

    SMA Solar Technology AG 10 Cleaning the Inverter 10 Cleaning the Inverter NOTICE Damage due to cleaning agents The use of cleaning agents may cause damage to the product and its components. • Clean the product and all its components only with a cloth moistened with clear water.

  • Page 88: Troubleshooting

    Installer. The password for the user group Installer is the same as the system password in Sunny Portal. Procedure: 1. Request PUK (application form available at www.SMA-Solar.com). 2. Activate the user interface (see Section 8.1, page 64). 3. Enter the PUK instead of the password into the field Password.

  • Page 89: Event Messages

    SMA Solar Technology AG 11 Troubleshooting 11.2 Event Messages Event number Message, cause and corrective measures Grid fault The grid voltage or grid impedance at the connection point of the inverter is too high. The inverter has disconnected from the utility grid.
  • Page 90 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures Grid fault The ten-minute average value of the grid voltage is no longer within the per- missible range. The grid voltage or grid impedance at the connection point is too high.
  • Page 91 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures Grid fault The power frequency is not within the permissible range. The inverter has dis- connected from the utility grid. Corrective measures: • If possible, check the power frequency and observe how often fluctuations occur.
  • Page 92 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures Frq. not permitted > Check parameter The power frequency is not within the permissible range. The inverter has dis- connected from the utility grid. Corrective measures: • If possible, check the power frequency and observe how often fluctuations occur.
  • Page 93 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 1501 Reconnection fault grid The changed country data set or the value of a parameter you have set does not correspond to the local requirements. The inverter cannot connect to the utility grid.
  • Page 94 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 3601 High discharge curr. > Check generator The leakage current of the inverter and the battery is too high. There is a ground fault, a residual current or a malfunction.
  • Page 95 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 3902 Generator voltage too low Corrective measures: • Check whether a new firmware version is available for the inverter and the battery. If a newer version is available, perform the firmware update.
  • Page 96 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 6009 Data inconsistency Corrective measures: • If this message is displayed again, contact the Service. 6101 24 h watchdog test Corrective measures: • If this message is displayed again, contact the Service.
  • Page 97 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 6121 Watchdog DSP Processor defective. Corrective measures: • Contact Service. 6155 Version test failed Processor defective. Corrective measures: • Contact Service. 6202 DI converter fault Measurement error.
  • Page 98 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 6306 DC voltage measurement deviation Measurement error. Corrective measures: • Contact Service. 6401 Sensor system insulation resistance Measurement error. Corrective measures: • Contact Service. 6403 Overvoltage grid (HW) Corrective measures: •...
  • Page 99 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 6406 Overcurrent input A (HW) Corrective measures: • Check whether a new firmware version is available for the inverter and the battery. If a newer version is available, perform the firmware update.
  • Page 100 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 6411 Power unit Corrective measures: • If this message is displayed again, contact the Service. 6412 Overcurrent input C (HW) Corrective measures: • Check whether a new firmware version is available for the inverter and the battery.
  • Page 101 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 6501 Overtemperature interior Corrective measures: • Check whether the airflow is free of dirt. • Ensure that the ambient temperature does not exceed the maximum permissible temperatures.
  • Page 102 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 6604 Overvoltage intermediate circuit (SW) Corrective measures: • Check whether there is a new firmware version available for the inverter. If a newer version is available, perform the firmware update.
  • Page 103 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 6610 Battery overvoltage (SW limit) Corrective measures: • Check whether a new firmware version is available for the inverter and the battery. If a newer version is available, perform the firmware update.
  • Page 104 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 6902 DC converter string B defective Corrective measures: • If this message is displayed again, contact the Service. 7001 Fault sensor interior temperature Measurement error. Corrective measures: •...
  • Page 105 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 7320 The device with serial number [xx] was successfully updated to firmware version [xx]. 7324 Wait for update conditions The testing of the update conditions was not successful. The firmware update package is not suitable for this inverter.
  • Page 106 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 7340 Update communication failed 7347 Incompatible file The configuration file is not suitable for this inverter. Corrective measures: • Ensure that the selected configuration file is suitable for this inverter.
  • Page 107 Corrective measures: • Retry update. • If this message is displayed again, contact the Service. 7359 Update BUC The SMA Backup Unit Controller that is installed in the automatic transfer switch has been updated successfully. Operating manual SBSxx-10-BE-en-11...
  • Page 108 7360 Update BUC failed Corrective measures: • Ensure that the communication between SMA Backup Unit Controller and the inverter functions perfectly. • Ensure that the cable requirements of the communication cable for the communication between the SMA Backup Unit Controller and the inverter have been met.
  • Page 109 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 7624 Communication to battery interface module disrupted The communication between the inverter and the battery interface module on the communication assembly is disrupted. Corrective measures: • Ensure that the ribbon cable is in perfect condition and securely in place.
  • Page 110 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 8101 Main memory defective Corrective measures: • If this message is displayed again, contact the Service. 8102 Code memory defective Corrective measures: • If this message is displayed again, contact the Service.
  • Page 111 9003 Grid parameter locked Changes to the grid parameters are now blocked. In order to be able to make changes to the grid parameters, from now on you must log in using the SMA Grid Guard code. 9005 Changing of grid parameters not possible > Ensure DC supply This error can have the following causes: •...
  • Page 112 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 9007 Abort self-test The self-test was terminated. Corrective measures: • Restart the self-test. 9202 SPS AC overvoltage An AC source has been connected to the outlet for secure power supply oper- ation.
  • Page 113 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 9205 AC overvoltage backup (slow) Voltage in the battery-backup grid too high or step changes in load too high in the battery-backup grid. Corrective measures: • Check whether there is a new firmware version available for the inverter.
  • Page 114 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 9214 Black start battery voltage too low The service life of the backup battery has expired. The backup battery must be replaced when you want to use the black start for the battery-backup function or the secure power supply operation.
  • Page 115 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 9219 Battery interface module output communication error |xx| |xx| Corrective measures: • Ensure that only one node each is connected to the terminal for the communication cables of the battery and the automatic transfer switching device.
  • Page 116 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 9306 Deviation in battery voltage Corrective measures: • Check the DC connection. • If this message is displayed again, contact the Service (see Section 15, page 138). 9307 Battery system defective Corrective measures: •...
  • Page 117 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 9315 Battery imbalancing fault Corrective measures: • Contact the battery manufacturer. 9316 Internal battery hardware fault Corrective measures: • Contact the battery manufacturer. 9334 Battery charging test The battery test for charging the battery is carried out.
  • Page 118 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 9345 Battery charging for start process too low Corrective measures: • Contact the battery manufacturer. 9346 Battery not configured Corrective measures: • Start the installation assistant on the inverter user interface and perform the battery configuration.
  • Page 119 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 9354 Battery system heating procedure unsuccessful Corrective measures: • Check whether there is a new firmware version available for the battery. If a newer version is available, perform the firmware update.
  • Page 120 11 Troubleshooting SMA Solar Technology AG Event number Message, cause and corrective measures 10248 |tn4|: network busy The network is busy. Data exchange between the devices is not at an optimum and is greatly delayed. Corrective measures: • Reduce the number of devices in the network.
  • Page 121 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 10252 [Interface]: communication disrupted There is no valid signal on the network line. Corrective measures: • Ensure that with an Ethernet connection, the network cable and the network connector are not damaged and that the network connectors are correctly plugged.
  • Page 122 • If this message is displayed often, improve the WLAN connection by using a WLAN repeater (e.g. SMA Antenna Extension Kit). 10287 WLAN module detected 10339 Webconnect enabled The inverter can communicate with Sunny Portal without an additional SMA communications product (e.g. Sunny Data Manager). SBSxx-10-BE-en-11 Operating manual...
  • Page 123 Webconnect disabled The Webconnect function has been switched off. This means that the inverter can not communicate with Sunny Portal without an additional SMA communi- cations product (e.g. Sunny Data Manager). • If the inverter is to communicate with Sunny Portal without an additional SMA communication product, switch the Webconnect function on.
  • Page 124 • Ensure that the following ports are not blocked: – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10346 SIP proxy DNS resolution failed It is likely that there is an error in the network settings.
  • Page 125 • Ensure that the following ports are not blocked: – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10350 Webconnect error: Registration rejected by SIP registrar It is likely that there is an error in the network settings.
  • Page 126 – Registrar: ied.sma.de:9523 – Proxy: ied.sma.de:9523 – Stun: stun.sma.de:3478 – Domain: ied.sma.de (for SIP URI) 10353 Webconnect error: registration of the SIP registry has not responded It is likely that there is an error in the network settings or a Sunny Portal mainte- nance message is present.
  • Page 127 SMA Solar Technology AG 11 Troubleshooting Event number Message, cause and corrective measures 27108 Memory card is being read The storage medium is being read. 27109 No new update on the memory card A new update file was not found on the storage medium.

  • Page 128: Decommissioning The Inverter

    12 Decommissioning the Inverter SMA Solar Technology AG 12 Decommissioning the Inverter To decommission the inverter completely upon completion of its service life, proceed as described in this Section. CAUTION Risk of injury due to weight of product Injuries may result if the product is lifted incorrectly or dropped while being transported or when attaching it to or removing it from the wall mounting bracket.
  • Page 129 SMA Solar Technology AG 12 Decommissioning the Inverter 5. Remove all connection cables from the jacks located on the battery interface module. 6. Remove all equipment grounding conductors from the equipment grounding terminals. To do this, loosen each screw (TX 25), remove the equipment grounding conductor from the inverter and retighten each screw (TX 25).
  • Page 130 12 Decommissioning the Inverter SMA Solar Technology AG 15. Remove the inverter by lifting it vertically up and off the wall mounting bracket. T O P 16. Unscrew the screws for fastening the wall mounting bracket and remove the wall mounting bracket.

  • Page 131: Procedure For Receiving A Replacement Device

    Under fault conditions, the product may need to be replaced. If this is the case, you will receive a replacement device from SMA Solar Technology AG. If you received a replacement device, replace the defective product with the replacement device as described below.
  • Page 132 12. If the defective inverter had been registered by a communication product, replace it with the new product in the communication product. 13. Pack the defective product in the packaging of the replacement device and arrange with SMA Solar Technology AG for it to be picked up.

  • Page 133: Technical Data

    SMA Solar Technology AG 14 Technical Data 14 Technical Data AC terminal SBS3.7-10 SBS5.0-10 SBS6.0-10 Rated power at 230 V, 3680 W 5000 W 6000 W 50 Hz Nominal AC voltage 230 V 230 V 230 V AC voltage range* 172.5 V to 264.5 V 172.5 V to 264.5 V 172.5 V to 264.5 V Nominal AC current at 16.7 A...
  • Page 134 14 Technical Data SMA Solar Technology AG SBS3.7-10 SBS5.0-10 SBS6.0-10 Short-term frequency Fnom + 4 Hz Fnom + 4 Hz Fnom + 4 Hz during battery-backup operation (stand-alone grid frequency)** Power factor at rated power Displacement power 0.8 overexcited to 1 to 0.8 overexcited to 1 to 0.8 overexcited to 1 to...
  • Page 135 500 V in order to make optimum use of the power of the inverter ** Warning! Danger of fire due to use of non-approved batteries. Only use batteries approved by SMA Solar Technology AG (technical information with list of approved batteries at www.SMA-Solar.com)
  • Page 136 14 Technical Data SMA Solar Technology AG Maximum operating altitude above MSL 3000 m Noise emission, typical 39 dB(A) Self-consumption in standby mode without the < 5 W load necessary to supply the battery Self-consumption without the load necessary to < 10 W supply the battery...
  • Page 137 SMA Solar Technology AG 14 Technical Data Equipment DC terminal Spring-cage terminal AC terminal Spring-cage terminal Battery communication CAN bus Communication for automatic transfer switch CAN bus Speedwire interface As standard Webconnect function As standard WLAN interface As standard Torques Screw M5x60 for securing the inverter to the 1.7 Nm ±...

  • Page 138: Contact

    15 Contact SMA Solar Technology AG 15 Contact If you have technical problems with our products, please contact the SMA Service Line. The following data is required in order to provide you with the necessary assistance: • Battery inverter: – Device type –...
  • Page 139 SMA France S.A.S. Ελλάδα SMA Service Partner AKTOR Lyon Κύπρος Αθήνα +33 472 22 97 00 +30 210 8184550 SMA Online Service Center : www.SMA-Service.com SMA Online Service Center: www.SMA-Service.com España SMA Ibérica Tecnología Solar, United King- SMA Solar UK Ltd.
  • Page 140 15 Contact SMA Solar Technology AG South Africa SMA Solar Technology South Argentina SMA South America SPA Africa Pty Ltd. Brasil Santiago de Chile Cape Town Chile +562 2820 2101 08600SUNNY (08600 78669) Perú International: +27 (0)21 826 0699 SMA Online Service Center: www.SMA-Service.com...

  • Page 141: Eu Declaration Of Conformity

    • Low Voltage Directive 2014/35/EU (29.3.2014 L 96/357-374) (LVD) • Radio Equipment Directive 2014/53/EU (22.5.2014 L 153/62) (RED) SMA Solar Technology AG confirms herewith that the products described in this document are in compliance with the fundamental requirements and other relevant provisions of the above- mentioned directives.
  • Page 142 www.SMA-Solar.com...

This manual is also suitable for:

Sunny boy storage 5.0Sunny boy storage 6.0

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