Sony CLIE PEG-NR70V/U, PEG-NR70/U Operating Instructions Manual page 213

Troubleshooting – Frequently Asked Questions
Password problems
I forgot the password, and my CLIÉ handheld is not locked.
, You can use Security to delete the password, but your CLIÉ
handheld deletes all records marked as private. To back up all data
including private records, perform a HotSync operation before you
delete the password. Then follow these steps to restore your private
records onto your CLIÉ handheld:
1
Perform a HotSync operation to back up your data.
2
Tap Forgotten Password in Security to remove the password and
delete all private records.
3
Perform a HotSync operation to synchronize your data and restore
the private records by transferring them from your computer to
your CLIÉ handheld.
I forgot the password and my CLIÉ handheld is locked.
, If you assign a password and lock your CLIÉ handheld, you must perform
a hard reset to continue using your CLIÉ handheld. See "Resetting your
Sony CLIÉ Handheld" (page 30) for more information.
Chapter6
Additional information
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