Sony PCV-RX580 ComputerUser Guide (primary manual) User Manual page 21

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Topic: My computer or software application stopped responding.
You can try to locate and close the software application that has stopped
responding.
1 Press Ctrl+Alt+Delete. The Windows Task Manager window appears.
2 From the Applications tab, locate the application that has the status message,
"Not responding."
3 Click to select the application and then click End Task. Windows attempts to
close the application.
If your computer does not respond or the application does not close, try the
following steps:
1 Save any open files, if possible.
2 Press Alt+F4. The Turn Off Computer window appears.
3 Click the Restart button.
If your computer still does not respond and you cannot restart, shut down your
computer by:
❑
Pressing Ctrl+Alt+Delete twice consecutively.
❑
Pressing and holding the power switch for more than six seconds.
If the software application continues to stop responding or causes your computer
to stop responding, contact the software publisher or designated technical support
provider.
Pressing Ctrl+Alt+Delete twice consecutively, may result in the loss of data
from files that are currently open.
Topic: Why does the Windows® operating system stop responding during
shutdown?
The Windows operating system may not shut down properly for many reasons,
including incompatible or conflicting drivers, damaged files, or non-responsive
hardware. For troubleshooting information, you can search Windows Help.
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