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Hearth and Home Technologies Quadra-Fire CB1200M-MBK Owner's Manual

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INSTALLER: Leave this manual with party responsible for use and operation.
OWNER: Retain this manual for future reference.
Contact your dealer with questions on installation, operation, or service.
NOTICE: DO NOT DISCARD THIS MANUAL
CLASSIC BAY 1200 PELLET APPLIANCE
MODEL(S):
CB1200M-MBK
CAUTION
Check building codes prior to installation.
•
Installation MUST comply with local, regional, state
and national codes and regulations.
•
Consult local building, fire officials or authorities
having jurisdiction about restrictions, installation
inspection, and permits.
Installation and service of this appliance should be performed by
qualified personnel. Hearth & Home Technologies recommends
HHT Factory Trained or NFI certified professionals.
1
Owner's Manual
Operation & Care
R
7014-259E
WARNING
If the information in these instructions is
not followed exactly, a fire could result
causing property damage, personal injury,
or death.
•
Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
•
Do not over fire - If appliance or chimney connector
glows, you are over firing. Over firing will void your
warranty.
•
Comply with all minimum clearances to combustibles
as specified. Failure to comply may cause house fire.
WARNING
HOT SURFACES!
Glass and other surfaces are hot
during operation AND cool down.
Hot glass will cause burns.
•
Do not touch glass until it is cooled
•
NEVER allow children to touch glass
•
Keep children away
•
CAREFULLY SUPERVISE children in same room as
fireplace.
•
Alert children and adults to hazards of high temperatures
•
High temperatures may ignite clothing or other
flammable materials.
•
Keep clothing, furniture, draperies and other flammable
materials away.
CAUTION
Tested and approved for wood pellets and shelled field
corn fuel only. Burning of any other type of fuel voids
your warranty.
To obtain a French translation of this manual, please
contact your dealer or visit
Pour obtenir une traduction française de ce manuel, s'il
vous plaît contacter votre revendeur ou visitez
www.quadrafire.com
NOTE
www.quadrafire.com
January 28, 2019

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Summary of Contents for Hearth and Home Technologies Quadra-Fire CB1200M-MBK

  • Page 1 Owner’s Manual Operation & Care INSTALLER: Leave this manual with party responsible for use and operation. OWNER: Retain this manual for future reference. Contact your dealer with questions on installation, operation, or service. NOTICE: DO NOT DISCARD THIS MANUAL WARNING CLASSIC BAY 1200 PELLET APPLIANCE MODEL(S): If the information in these instructions is...

  • Page 2: Sample Of Serial Number / Safety Label

    CB1200 FREESTANDING and Welcome to the Quadra-Fire Family NOTE: Clearances may only be reduced by means approved by the regulatory authority having jurisdiction A. Sample of Serial Number / Safety Label LOCATION: Back of Appliance CAUTION: HOT WHILE IN OPERATION DO NOT TOUCH. KEEP CHILDREN, CLOTHING AND FURNITURE AWAY. CONTACT MAY CAUSE SKIN BURNS.

  • Page 3: Table Of Contents

    CB1200 FREESTANDING Safety Alert Key: • DANGER! Indicates a hazardous situation which, if not avoided will result in death or serious injury. WARNING! Indicates a hazardous situation which, if not avoided could result in death or serious injury. • • CAUTION! Indicates a hazardous situation which, if not avoided, could result in minor or moderate injury.

  • Page 4: Warranty Policy

    CB1200 FREESTANDING B. Warranty Policy Hearth & Home Technologies LIMITED LIFETIME WARRANTY Hearth & Home Technologies, on behalf of its hearth brands (“HHT”), extends the following warranty for HHT gas, wood, pellet and electric hearth appliances that are purchased from an HHT authorized dealer. WARRANTY COVERAGE: WARRANTY PERIOD: distributor, whichever occurs earlier.
  • Page 5 CB1200 FREESTANDING WARRANTY CONDITIONS: • This warranty only covers HHT appliances that are purchased through an HHT authorized dealer or distributor. A list of HHT authorized dealers is available on the HHT branded websites. • • This warranty is only valid in the country in which the HHT authorized dealer or distributor that sold the appliance resides. •...
  • Page 6 CB1200 FREESTANDING This warranty is void if: • • • There is any damage to the appliance or other components due to water or weather damage which is the result of, but not limited LIMITATIONS OF LIABILITY • have other rights, which vary from state to state. EXCEPT TO THE EXTENT PROVIDED BY LAW, HHT MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY SPECIFIED HEREIN.

  • Page 7: Listing And Code Approvals

    CB1200 FREESTANDING Listing and Code Approvals A. Appliance Certification B. BTU & Efficiency Specifications EPA Certification #: 955-14 Model CB1200 Pellet Appliance EPA Certified Laboratory OMNI Test Laboratories, Inc. 1.1 grams per hour Emissions: Report No. 061-S-21-4 *LHV Tested Solid Fuel Room Appliance/Pellet Fuel Type Efficiency: Burning Type...

  • Page 8: Glass Specifications

    CB1200 FREESTANDING C. Glass Specifications WARNING This appliance is equipped with 5mm ceramic glass. Replace glass only with 5mm ceramic glass. Please Fire Risk. contact your dealer for replacement glass. Hearth & Home Technologies disclaims any D. Electrical Rating responsibility for, and the warranty will be voided by, the following actions: 115 VAC, 60 Hz, Start 5 Amps, Run 1.25 Amps •...

  • Page 9: Operating Instructions

    CB1200 FREESTANDING User Guide Operating Instructions Fuel Material WARNING • Made from sawdust or wood by-products • Depending on the source material it may have a high or Fire Risk. low ash content. • Do not operate appliance before reading and understanding operating instructions.

  • Page 10: Before Your First Fire

    CB1200 FREESTANDING Size G. General Operating Information • Pellets are either 1/4 inch or 5/16 inch (6-8mm) in 1. Thermostat Calls For Heat diameter he appliance is like most modern furnaces; when the • Length should be no more that 1-1/2 inches (38mm) thermostat calls for heat, your appliance will automatically light •...

  • Page 11: Fire Characteristics

    CB1200 FREESTANDING 5. For your first fire it will be necessary to press the reset CAUTION button every two minutes until pellets start to drop into the fire pot, then press button 1 more time. This will HOT WHILE IN OPERATION. KEEP CHILDREN, fill the feed system and allow the appliance to begin CLOTHING AND FURNITURE AWAY.

  • Page 12: Restarting The Appliance

    CB1200 FREESTANDING L. Restarting the Appliance N. Thermostat Controls Restart Process TEMPERATURE (HEAT / OFF) SWITCH: 1. When the unit has run out of fuel, add pellet fuel to the Set this switch to HEAT to control your appliance. The OFF hopper.

  • Page 13: Thermostat Setup Options

    CB1200 FREESTANDING ITEM #08 (TEMPERATURE DIFFERENTIAL): O. Thermostat Setup Options • The thermostat works by turning your heating system Setup options for how the thermostat will function are on and off whenever the room temperature varies performed using a menu on the display screen. from the desired set-point temperature.

  • Page 14: Thermostat Temperature Programs

    CB1200 FREESTANDING TEMPERATURE HOLD: R. Thermostat Other Features Temperature hold is used for maintaining a fixed set NOTE: All other features need to be completed in a temperature; once a HOLD is initiated, the thermostat will timely manner as the thermostat will time out maintain the set temperature indefinitely.

  • Page 15: Thermostat Battery Replacement

    CB1200 FREESTANDING HARDWARE RESET: The hardware reset button; labeled HW RST, is a small round push button that is located in the middle of the circuit board, just below the battery holder (Figure 15.1). Pressing this button will: • Cause the LCD display screen to become fully populated •...

  • Page 16: Frequently Asked Questions

    CB1200 FREESTANDING T. Frequently Asked Questions ISSUES SOLUTIONS Noise is caused by metal expanding and contracting as it heats up and cools down, similar to the sound produced by 1 Metallic noise. a furnace or heating duct. This noise does not affect the operation or longevity of your insert.

  • Page 17: Maintenance And Service

    CB1200 FREESTANDING Maintenance and Service When properly maintained, your fireplace will give CAUTION you many years of trouble-free service. Contact your dealer to answer question regarding proper operation, Shock and Smoke Hazard troubleshooting and service for your appliance. Visit • Turn down thermostat, let appliance www.quadrafire.com/owner-resources to view basic...

  • Page 18: General Maintenance And Cleaning

    CB1200 FREESTANDING C. General Maintenance and Cleaning 1. Types of Fuel Type of fuel you are burning will dictate how often you have to clean your fire pot. If the fuel you are burning has a high dirt or ash content or you are burning shelled field corn, it may be necessary to clean the fire pot more than once a day.
  • Page 19 CB1200 FREESTANDING 5. Disposal of Ashes 7. Cleaning Beneath Heat Exchanger • Frequency: As needed • Frequency: Monthly or after burning 1 ton of fuel • By: Homeowner • By: Homeowner Ashes should be placed in a steel container with a tight- a.
  • Page 20 CB1200 FREESTANDING 10. Soot and Fly Ash: Formation & Need for Removal 12. Door Latch Inspection in Exhaust Venting System. • Frequency: Prior to heating season • Frequency: Yearly or more frequently depending on • By: Homeowner ash build-up. a. Be sure the appliance is allowed to cool, has been •...

  • Page 21: High Ash Fuel Content Maintenance

    CB1200 FREESTANDING 16. Preparing Firebox for Non-Burn Season 19. Clean Exhaust Exit Behind the Exhaust Blower • Frequency: Yearly at the end of the heating season a. Open both the upper and lower right side panels. • By: Homeowner Figure 21.2. a.

  • Page 22: Soot Or Creosote Fire

    CB1200 FREESTANDING E. Soot or Creosote Fire Establish a routine for the fuel, wood burner and firing technique. Check daily for creosote build-up until experience shows how often you need to clean to be safe. Be aware that the hotter the fire the less creosote is deposited, and weekly cleaning may be necessary in the mild weather even though monthly cleaning may be enough in the coldest months.

  • Page 23: Troubleshooting Guide

    CB1200 FREESTANDING Troubleshooting Guide With proper installation, operation, and maintenance your appliance will provide years of trouble-free service. If you do experience a prob- lem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.
  • Page 24 CB1200 FREESTANDING Symptom Possible Cause Corrective Action Slow or smoky start-up Dirty exhaust and/or venting system. Check for ash build up in appliance, (Cont’d) including behind rear panels, firebox, heat exchanger, exhaust blower and venting. Feed system fails to Out of fuel. Check hopper, fill with fuel.
  • Page 25 CB1200 FREESTANDING Symptoms Possible Cause Corrective Action Convection blower fails to #1 snap disc defective. Replace snap disc. start. Blower not plugged in. Check that blower is plugged into wire harness. Blower is defective. Replace blower. Control box is defective. Replace control box.

  • Page 26: Service Parts Replacement

    CB1200 FREESTANDING Service Parts Replacement A. Glass Replacement (Replace with 5mm ceramic glass only) Door Latch • Remove door from appliance and place face down on a Top & Bottom Frame protected surface to avoid scratching the door. • Remove all door rope. 1.

  • Page 27: Igniter Replacement

    CB1200 FREESTANDING B. Igniter Replacement C. Blower Replacement 1. Convection Blower Replacement 1. Use proper shut down procedures to shut down the appliance and let it completely cool down and then a. Use proper shut down procedures to shut down the unplug it and remove the ash drawer.

  • Page 28: Baffle Removal

    CB1200 FREESTANDING D. Baffle Removal 2. Exhaust Blower Replacement Remove existing blower: a. Use proper shut down procedures to shut down the a. Use proper shut down procedures to shut down the appliance and let it completely cool down. appliance and let it completely cool and then unplug it. b.

  • Page 29: Reference Materials

    CB1200 FREESTANDING Reference Materials When describing the location of a component, it is always AS YOU FACE THE FRONT OF THE A. Component Functions APPLIANCE. 1. Control Box a. The control box is located under a small cover in 8. Heat Output Switch the right rear corner of the inside of the hopper.
  • Page 30 CB1200 FREESTANDING 18. Snap Disc #2 (Thermostat Override) 200°F 20. Vacuum Switch Snap disc #2 is also located on the right side of the The vacuum switch is located on the left side of the appliance between snap disc #1 and convection appliance behind the inner shield.

  • Page 31: Component Locations

    CB1200 FREESTANDING B. Component Locations Cleaning Rods Heat Output Speed HIGH HIGH Reset Button Call Light Heat Exchanger Tubes Figure 31.1 Figure 31.2 Power Outlet Terminal Block. Convection Blower Center 2 screws for Thermostat Wires Figure 31.3 Figure 31.4 January 28, 2019 7014-259E...

  • Page 32: Service And Maintenance Log

    CB1200 FREESTANDING C. Service and Maintenance Log Date of Service Performed By Description of Service 7014-259E January 28, 2019...

  • Page 33: Exploded Drawings

    CB1200 FREESTANDING D. Exploded Drawings January 28, 2019 7014-259E...
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  • Page 40 CONTACT INFORMATION Hearth & Home Technologies 352 Mountain House Road Halifax, PA 17032 Division of HNI INDUSTRIES Please contact your Quadra-Fire dealer with any questions or concerns. For the number of your nearest Quadra-Fire dealer log onto www.quadrafire.com CAUTION DO NOT DISCARD THIS MANUAL Read, understand and Leave this manual with •...

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