Sony Walkman NWZ-A815 Operation Manual page 106

10
10
Troubleshooting
Message
Cannot play; file is damaged.
Please connect to compliant
software or device and transfer
again.
Do not disconnect.
Firmware update failed.
Library error encountered. Please
connect to compliant software or
device and transfer again.
LOW BATTERY. Please Charge.
No items found starting with this
letter.
No Library exists. Please connect
to compliant software or device
and transfer again.
No photos are available for
display.
No photos are available for
display. Please connect to
compliant software or device and
transfer photos.
No playable songs are available.
Meaning
The file you are trying to
play is damaged.
The player is connected to
a computer or other
external devices to
transfer data.
Updating the firmware
failed to complete.
 The database for songs,
videos or photos is
damaged.
The player's battery is
running low.
No songs exist that start
with the selected initial
letter, hence the result of
the "Initial Search"
function.
Even after data is
transferred, there is no
information about data
transferred to the player.
There are no photos that
can be displayed on the
player.
You are trying to display a
photo when there are no
photos stored on the
player.
You are trying to start
playback by selecting
"Play" from the option
menu, but there are no
songs in the selected folder.
Remedy
Transfer the file to the
player again.
This is not an error
message. Do not
disconnect the USB cable
until transferring
completes.
Follow the instructions
displayed on your
computer to retry
updating the firmware.
 Transfer songs, videos,
or photos again.
 If the remedy above
does not solve the
problem, format the
built-in flash memory
(  page 79), then
transfer the data again.
Charge the battery ( 
page 83).
Press the ///
button to select other
initial letters.
Transfer the data again to
the player using Windows
Explorer, or another
transfer capable software.
Transfer photos in a
supported format.
Transfer photos to the
player.
Transfer songs in the
supported format, and
start playback.
Continued 