Before Returning For Repairs - Napa CARLYLE CJP400 Owner's Manual

PROBLEM
The battery in the jump
starter won't hold a charge.
The jump starter alarm
is on.
Charger
PROBLEM
All three LEDs come on for
2 seconds, then turn off.
The green POWER LED
does not light when charger
is properly connected.
The red BAD
BATTERY LED is lit and
yellow/orange
flashing.
The red BAD
BATTERY LED is lit.

10. BEFORE RETURNING FOR REPAIRS

Return all products under warranty to your local NAPA Auto Parts Store.
POSSIBLE CAUSE
The battery is bad (will not accept
a charge).
The connections to the battery
are reversed.
(Models CJP400, CJP550, CJP700)
The electrical system is 24 volts.
The internal battery voltage of the
jump starter is getting low.
The charger is plugged into an AC
outlet.
AC outlet is dead.
Poor electrical connection.
The battery voltage is still below
10V after 2 hours of charging.
(or)
LED is
In maintain mode, the output current
is more than 1.5A for 12 hours.
Desulfation was unsuccessful.
The battery is sulfated.
Lack of progress is detected and
battery voltage is below 14.2V.
The battery's initial voltage is below
12.2V and the total input is less than
1.5 Ah.
The battery voltage drops below
12.2V during Maintain Mode.
If these solutions do not eliminate the problem,
or for more information about troubleshooting, call:
Schumacher Electric Corporation Customer Service
REASON
1-800-621-5485
• 9 •
SOLUTION
Have the battery checked.
Disconnect the jump starter from the
battery and reverse the clips.
Disconnect the jump starter immediately.
Recharge the jump starter as soon as
possible.
SOLUTION
No problem; this is normal.
Check for open fuse or circuit
breaker supplying AC outlet.
Check power cord and extension
cord for a loose fitting plug.
The battery may be defective. Make
sure there are no loads on the
battery. If there are, remove them.
If there are none, have the battery
checked or replaced.
The battery may be defective. Have
battery checked or replaced.
The charger is in desulfation mode.
Continue charging for several hours.
If not successful, have the battery
checked.
The battery may be overheated. If so,
allow the battery to cool. The battery
may be too large or have a short circuit.
Have battery checked or replaced.
The battery capacity is too low, or the
battery is too old. Have it checked or
replaced.
The battery won't hold a charge.
May be caused by a drain on the
battery or the battery could be bad.
Make sure there are no loads on the
battery. If there are remove them.
If there are none, have the battery
checked or replaced.