Sony LF-X1, LF-X5 Operating Instructions Manual page 147

Problem
"Join/register" is shown on a web page.
Nothing appears when [Home] is
selected.
The message "Cannot open this web
page." appears.
When you select from a menu or other
lists, the screen does not respond.
Nothing appears when a button is
selected.
The message "Memory is full." appears.
Mail
Problem
Cannot send or receive mail.
Cannot recall the mail protection
password.
While attaching an image to an e-mail,
the [Picture List] window does not show
the expected image.
Characters in incoming mail are not
displayed properly.
Images in HTML mail are not displayed.
A question mark (?) appears on the
image attached to a mail.
The message "Memory is full." appears.
Causes and remedies
For some web pages, the LocationFreeTV may not allow you to join or
register.
No address has been specified for Default page. Enter the address of a
web page for the Default page (1 page 82).
Any of the following are possible:
• The web page uses JavaScript or a file type that the LocationFreeTV
does not support.
• The unit failed to connect to the web server. Wait a little while and try
connecting again.
• If you have opened multiple tabs, close some tabs.
• Some large size web pages may not display.
• Turn the monitor off and then on again.
• A large sized file may not open.
Causes and remedies
• Your mail settings may be incorrect. Check them against the
information you have received from your ISP.
• When sending the mail to multiple addresses, separate each address
with a comma (,).
• When sending mail to a large number of addresses, separate the
recipients into smaller groups, and send the mail separately to each
group of recipients.
• Your network settings may be incorrect. Contact your ISP.
Once the mail protection password has been set, you must input that
password in order to change or delete it. If you have lost your mail
protection password, initialize the mail settings (1 page 136).
• Make sure you have selected the location where the image is saved.
Switch the tab to select an appropriate folder.
• The LocationFreeTV may fail to display images from a "Memory
Stick" (LF-X1) or a CompactFlash card (LF-X5)" initialized using a
computer. Initialize the "Memory Stick" (LF-X1) or CompactFlash
card (LF-X5) using the unit.
The character encoding methods supported by the LocationFreeTV are
US-ASCII, ISO-8859-1, UTF-8, ISO-2022-JP, SHIFT_JIS, and EUC-JP.
No other encoding methods are supported. If characters cannot be
displayed properly, open the [Settings] - [Web] screen and check the
character code setting.
Depending on the type of HTML, some images may not display.
• The file format is not supported by the LocationFreeTV. You may
display the file by sending it to a computer installed with software that
supports this type of image file.
• The image has been corrupted.
• If you have opened multiple tabs on the web screen, close some tabs.
• Turn the monitor off and then on again.
Troubleshooting
147
Continued