Configuring The Gateway Through Ivr; Ivr (Interactive Voice Response) - D-Link DVG-G5402SP User Manual

DVG-G5402SP User's Manual

3. Configuring the Gateway through IVR

VoIP transmits voice data (packets) via the Internet, hence the condition and status of the network environment is
relatively important to the telecommunications quality. If any one of the parties involved in VoIP communications
has insufficient bandwidth or frequent packet loss, the telecommunication quality will be poor. Therefore,
excellent telecommunication can only happen when the gateways are connected to the Internet and when the
network environment is stable.
Preparation
1. Connect the power supply, telephone set, telephone cable, and network cable properly as described
in Chapter 2.
2. If a static IP is provided, confirm the correct IP settings of the WAN Port (IP address, Subnet Mask,
and Default gateway). Please contact your local Internet Service Provider (ISP) if you have any
question.
3. If you are using ADSL (PPPoE) for your network connection, confirm the account number and
password.
4. If you intend to operate the gateway under NAT, the IP range of Gateway WAN Port and LAN Port IP
Address should not be the same in order to avoid phone failures.
Basic Setup
The gateway provides two setup modes:
1. Telephone IVR Configuration Mode
2. Browser Configuration Mode
IVR configuration provides basic query and setup functions, while browser configuration provides full setup
functions.

3-1 IVR (Interactive Voice Response)

The gateway provides convenient IVR functions. Users are able to get query and setup the gateway with a
phone-set and function codes without turning on the PC.
Note: When finishing the setup, make sure the new settings are saved. This will enable the new settings to
take effect after the system is restarted.
Instructions
FXS Port: Connect to telephones. To access IVR mode, passwords should be entered, "* * password #".
Alphabets to digits conversion information is provided in the PPPoE Character Conversion Table. (Refer to
Page??) When correct IVR passwords are entered and accepted, an indication tone can be heard indicates
the system is in IVR setup mode. Enter function codes to check or configure the gateway. (Please refer to
page 43 for function codes).
Example: If your password is "1234", enter
setup mode. Next, enter a function code to check or configure the gateway. If your password is "admin",
* *
enter (star) (star)
for available functions and codes.
D-Link Systems, Inc.
*
(star) 41 44 53 49 54 # (pound). Please refer to the IVR Functions Table (page 43)
* *
(star) (star) 1 2 3 4 # (pound), and now you are entering IVR
Gateway Configuration-IVR
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