Troubleshooting
The resizing function does not work.
You cannot resize movies and Multi Burst images.
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You cannot cut a movie.
The movie is not long enough to cut (shorter than about two seconds).
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Cancel the protection (page 53).
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You cannot paint.
There is not enough free-capacity in media. Delete unnecessary images.
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Computers
You do not know if the OS of your computer is compatible with the camera.
Check "Recommended computer environment" on page 74 for Windows, and page 89 for
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Macintosh.
"Memory Stick PRO Duo" is not recognized by a computer with a "Memory
Stick" slot.
Check that the computer and the Memory Stick Reader/Writer support "Memory Stick PRO
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Duo". Users of computers and Memory Stick Readers/Writers made by manufacturers other
than Sony should contact those manufacturers.
If "Memory Stick PRO Duo" is not supported, connect the camera to the computer (pages 77
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and 89). The computer recognizes the "Memory Stick PRO Duo".
Nothing appears on the camera screen when a USB connection is made.
The switch on the cable for multi-use terminal is set to "TV". Set to "CAMERA" (page 77).
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Your computer does not recognize your camera.
Turn on the camera.
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When the battery level is low, install the charged battery pack, or use the AC Adaptor (not
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supplied).
Set [USB Connect] to [Mass Storage] in the
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Use the cable for multi-use terminal (supplied) (page 77).
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Disconnect the cable for multi-use terminal from both the computer and the camera, and
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connect it again firmly.
Disconnect all equipment other than the camera, the keyboard and the mouse from the USB
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connectors of your computer.
Connect the camera directly to your computer without passing through a USB hub or other
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device (page 77).
The software (supplied) is not installed. Install the software (page 75).
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(Setup) menu (page 68).
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