Gigabyte R281-T91 Service Manual
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Gigabyte R281-T91 Service Manual

Dual thunderx2 processors arm server
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R281-T91
R281-T94
Dual ThunderX2 Processors ARM Server
Service Guide
Rev. 1.0

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Summary of Contents for Gigabyte R281-T91

  • Page 1 R281-T91 R281-T94 Dual ThunderX2 Processors ARM Server Service Guide Rev. 1.0...
  • Page 2 GIGABYTE's prior written permission. Documentation Classifications In order to assist in the use of this product, GIGABYTE provides the following types of documentations:  For detailed product information, carefully read the User's Manual.
  • Page 3 Conventions The following conventions are used in this user's guide: NOTE! Gives bits and pieces of additional information related to the current topic. CAUTION! Gives precautionary measures to avoid possible hardware or software problems. WARNING! Alerts you to any damage that might result from doing or not doing specific actions.
  • Page 4 Server Warnings and Cautions Before installing a server, be sure that you understand the following warnings and cautions. WARNING! To reduce the risk of electric shock or damage to the equipment: • Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
  • Page 5 Electrostatic Discharge (ESD) CAUTION! ESD CAN DAMAGE DRIVES, BOARDS, AND OTHER PARTS. WE RECOMMEND THAT YOU PERFORM ALL PROCEDURES AT AN ESD WORKSTATION. IF ONE IS NOT AVAILABLE, PROVIDE SOME ESD PROTECTION BY WEARING AN ANTI-STATIC WRIST STRAP AT- TACHED TO CHASSIS GROUND -- ANY UNPAINTED METAL SURFACE -- ON YOUR SERVER WHEN HANDLING PARTS.
  • Page 6 CAUTION! Risk of explosion if battery is replaced incorrectly or with an incorrect type. Replace the battery only with the same or equivalent type recommended by the manufacturer. Dispose of used bat- teries according to the manufacturer’s instructions.

  • Page 7: Table Of Contents

    Table of Contents Chapter 1 Hardware Installation ..................9 Installation Precautions ..................9 Product Specifications ..................10 System Block Diagram ................... 13 Chapter 2 System Appearance ..................15 Front View ...................... 15 Rear View ....................... 15 Front Panel LED and Buttons ................ 16 Rear System LAN LEDs .................
  • Page 8 5-2-6 SATA Configuration....................50 5-2-7 USB Configuration ....................51 5-2-8 Chipset Configuration .....................52 5-2-9 Ethernet Adapter Configuration ................53 5-2-10 MAC IPv4 Network Configuration ................54 5-2-11 MAC IPv6 Network Configuration ................55 Chipset Setup Menu ..................56 Security Menu ....................57 Boot Menu ...................... 58 5-5-1 UEFI Application Boot Priorities ................60 ............

  • Page 9: Chapter 1 Hardware Installation

    Chapter 1 Hardware Installation Installation Precautions The motherboard/system contain numerous delicate electronic circuits and components which can become damaged as a result of electrostatic discharge (ESD). Prior to installation, carefully read the service guide and follow these procedures: • Prior to installation, do not remove or break motherboard S/N (Serial Number) sticker or warranty sticker provided by your dealer.

  • Page 10: Product Specifications

    RDIMM modules up to 64GB supported Š 1.2V modules: 2666/2400/2133 MHz Š Š NOTE: GIGABYTE recommends that you follow the QVL when selecting memory modules to avoid any system compatibility issues NOTE: DDR4 2666 Mhz with 1DPC, DDR4 2400 with 2DPC Š...
  • Page 11 Onboard Broadcom® SAS3008 controller Š Onboard Broadcom® SAS35x36R expander Š Bandwidth: SATAIII 6Gb/s or SAS 12Gb/s per port Š - NOTE: GIGABYTE recommends that you follow the QVL when selecting hard Š drives, to avoid any system compatibility issues Supported Š Internal 2 x Power supply connectors Š...
  • Page 12 System Aspeed® AST2500 management controller Š Management Avocent® MergePoint IPMI 2.0 web interface: Š Š Network settings Š Network security settings Š Hardware information Š Users control Š Services settings Š IPMI settings Š Sessions control Š LDAP settings Š Power control Š...

  • Page 13: System Block Diagram

    System Block Diagram (Rear side) (Front side) 2-bay 2.5" SATA 24-bay 2.5" SAS/SATA HDD/SDD 2 x SATAIII Expander CPU_0 CPU_1 SAS3008 2 x SlimLine 8 Channels 8 Channels DDR4 DDR4 CCPI2 x 24 , 25G/s CN9975 CN9975 DDR - 8 IMC DDR - 8 IMC OCP2 : PCIe x16 2666/2400/2133 MHz...
  • Page 14 This page intentionally left blank Hardware Installation - 14 -...

  • Page 15: Chapter 2 System Appearance

    Chapter 2 System Appearance Front View Description Front Panel LEDs and buttons Rear HDD #0 HDD Bays Rear HDD #1 Front USB 3.0 ports Secondary Primary • Refer to Chapter 2-3 Front Panel LED and Buttons for a detailed description of the function of the LEDs.

  • Page 16: Front Panel Led And Buttons

    Front Panel LED and Buttons No. Name Color Status Description Reset Button Press this button to reset the system. Press this button for the server to generate a NMI to the NMI button processor. If multiple-bit ECC errors occur, the server will effectively be halted.
  • Page 17 Indicates a link between the system and the network or Green no access. LAN1 Active/ Green Blink Link LED Indicates data trasmission or receiving is occuring. Indicates no data transmission or receiving is occuring. Green Indicates a link between the system and the network or no access.

  • Page 18: Rear System Lan Leds

    Rear System LAN LEDs Name Color Status Description Yellow 10 Gbps data rate 10GbE Green 1 Gbps data rate Speed LED 100 Mbps data rate Link between system and Green network or no access 10GbE Link/ Blink Data transmission or receiving is occurring Activity No data transmission or receiving is occurring...

  • Page 19: Hard Disk Drive Leds

    Hard Disk Drive LEDs LED#1 LED#2 (Reserved/No Function) RAID SKU LED #1 Locate Rebuilding HDD Present Fault Access (No Access) Disk LED Green ON(*1) Green (LED on Amber Amber No RAID Back Panel) configuration Removed Green ON(*1) Green (via HBA, ICH) HDD Slot (LED on Amber...

  • Page 20: Power Supply Unit Led

    Power Supply Unit LED PSU LED State Description Green ON Output ON and OK No AC power to all power supplies Green BLINKING 1 Sec./On Standby Mode (normal) 1 Sec./Off 0.5Hz Green BLINKING 0.25 Sec./On PSU Sleep Mode (cold Redundant/Offline mode) 0.25 Sec./Off Standby Mode (with OTP range) 12V Fault (OVP, UVP, OCP, SCP, and OTP)

  • Page 21: Chapter 3 System Hardware Installation

    Chapter 3 System Hardware Installation Pre-installation Instructions Computer components and electronic circuit boards can be damaged by discharges of static electricity. Working on computers that are still connected to a power supply can be extremely dangerous. Follow the simple guidelines below to avoid damage to your computer or injury to yourself.

  • Page 22: Removing And Installing The Chassis Cover

    Removing and Installing the Chassis Cover Before you remove or install the system cover • Make sure the system is not turned on or connected to AC power. Follow these instructions to remove the chassis covers: Loosen and remove the thumbscrew securing the chassis cover. Push down on the indentations located on the side of the chassis cover.

  • Page 23: Removing And Installing The Fan Duct

    Removing and Installing the Fan Duct Follow these instructions to remove the fan duct: Lift up to remove the fan duct. To reinstall the fan duct, align the fan duct with the guiding groove. Push down the fan duct until it is firmly seated on the system.

  • Page 24: Removing And Installing Memory

    Removing and Installing Memory Read the following guidelines before you begin to install the memory: • Make sure that the motherboard supports the memory. It is recommended that memory of the same capacity, brand, speed, and chips be used. • Always turn off the computer and unplug the power cord from the power outlet before installing the memory to prevent hardware damage.

  • Page 25: Removing And Installing A Memory Module

    3-3-2 Removing and Installing a Memory Module Before installing a memory module, make sure to turn off the computer and unplug the power cord from the power outlet to prevent damage to the memory module. Be sure to install DDR4 DIMMs on to this motherboard. Follow these instructions to install a DIMM module: Insert the DIMM memory module vertically into the DIMM slot and push it down.

  • Page 26: Removing And Installing The Pci Expansion Card

    Removing and Installing the PCI Expansion Card • Voltages can be present within the server whenever an AC power source is connected. This voltage is present even when the main power switch is in the off position. Ensure that the system is powered off and all power sources have been disconnected from the server prior to installing a PCIe card.
  • Page 27 - 27 - System Hardware Installation...

  • Page 28: Removing And Installing The Hard Disk Drive

    Removing and Installing the Hard Disk Drive Read the following guidelines before you begin to install the hard disk drive: • Take note of the drive tray orientation before sliding it out. • The tray will not fit back into the bay if it is inserted incorrectly. •...

  • Page 29: Replacing The Fan Assembly

    Replacing the Fan Assembly Follow these instructions to replace a fan assembly: Flip the latches on the top of the fan outwards. Using the latches, lift up the fan assembly from the chassis. Reverse the previous steps to install the replacement fan assembly. - 29 - System Hardware Installation...

  • Page 30: Removing And Installing The Power Supply

    Removing and Installing the Power Supply Before you remove or install the power supply unit: • Make sure the system is not turned on or connected to AC power. Follow these instructions to replace the power supply: Press the retaining clip on the left side of the power supply unit along the direction of the arrow. Pull the power supply handle at the same time and pull out the power supply unit.

  • Page 31: Cable Routing

    Cable Routing Front Panel Board Cable Rear HDD Back Panel Board Power Cable Front Panel USB 3.0 Cable Rear HDD Back Panel Board Signal Cable - 31 - System Hardware Installation...
  • Page 32 SAS Expansion Card to Back Plane Board SAS Expansion Card to Back Plane Board Cable #0/#1/#2 Cable #3/#4/#5 SAS Expansion Card Power Cable On-Board SATA to HDD Back Plane Board Cable #0/#1 System Hardware Installation - 32 -...
  • Page 33 HDD Back Panel Board Power Cable HDD Back Panel Board Signal Cable System Fan Cable - 33 - System Hardware Installation...
  • Page 34 This page intentionally left blank System Hardware Installation - 34 -...

  • Page 35: Chapter 4 Motherboard Components

    Chapter 4 Motherboard Components Motherboard Components 11 12 CPU0 CPU1 (Primary) (Secondary) Item Description 2 x 4 Pin GPGPU Power Connector 2 x 4 Pin GPGPU Power Connector Front Panel Header Front Panel USB 3.0 Connector BMC Firmware Readiness LED HDD Back Plane Board Connector IPMB Connector OCP Mezzanine Connector #1 (Supports NCSI Function)
  • Page 36 Riser Connector #2 SlimLine SAS Connector (SATA3/SAS/#4~#7/From LSI) SlimLine SAS Connector (SATA3/SAS/#0~#3/From LSI) 2 x 4 Pin GPGPU Power Connector OCP Mezzanine Connector #2 Riser Connector #3 Riser Connector #4 TPM Module Connector Power Supply Connector #1 (Primary) Power Supply Connector #2 (Secondary) HDD Back Plane Board Power Connector (Rear HDD) HDD Back Plane Board Power Connector (Front HDD) SATA3 6Gb/s Connector #0...

  • Page 37: Jumper Settings

    Jumper Settings NCSI Switch Onboard LAN OCP Connector #1 SLOT OCP #1 OCP #2 PCIe Bandwidth Switch 4 and 3 Switch 2 and 1 PCIe x16 ON and ON ON and ON PCIe x8/x8 ON and OFF ON and OFF PCIe x4/x4/x4/x4 OFF and OFF OFF and OFF...
  • Page 38 This page intentionally left blank Motherboard Components - 38 -...

  • Page 39: Chapter 5 Bios Setup

    Chapter 5 BIOS Setup BIOS (Basic Input and Output System) records hardware parameters of the system in the EFI on the motherboard. Its major functions include conducting the Power-On Self-Test (POST) during system startup, saving system parameters and loading operating system, etc. BIOS includes a BIOS Setup program that allows the user to modify basic system configuration settings or to activate certain system features.
  • Page 40  Main This setup page includes all the items in standard compatible BIOS.  Advanced This setup page includes all the items of AMI BIOS special enhanced features. (ex: Auto detect fan and temperature status, automatically configure hard disk parameters.) ...

  • Page 41: The Main Menu

    The Main Menu Once you enter the BIOS Setup program, the Main Menu (as shown below) appears on the screen. Use arrow keys to move among the items and press <Enter> to accept or enter other sub-menu. Main Menu Help The on-screen description of a highlighted setup option is displayed on the bottom line of the Main Menu.
  • Page 42 Onboard LAN MAC Address Information (Note) LAN1 MAC Address Displays LAN MAC address information. (Note) LAN2 MAC Address Displays LAN MAC address information. (Note) (Note) Corresponds to the model name of GIGABYTE server you are using. BIOS Setup - 42 -...
  • Page 43 Parameter Description System Date Sets the date following the weekday-month-day-year format. System Time Sets the system time following the hour-minute-second format. - 43 - BIOS Setup...

  • Page 44: Advanced Menu

    Advanced Menu The Advanced menu display submenu options for configuring the function of various hardware components. Select a submenu item, then press [Enter] to access the related submenu screen. BIOS Setup - 44 -...

  • Page 45: Trusted Computing

    5-2-1 Trusted Computing Parameter Description Configuration Enable/Disable the TPM support feature. Security Device Support Options available: Enable/Disable. Default setting is Enable. Current Status Information Displays current TPM status information. - 45 - BIOS Setup...

  • Page 46: S5 Rtc Wake Setting

    5-2-2 S5 RTC Wake Setting Parameter Description Enable or disable System wake on alarm event. When enabled, System Wake system from S5 will wake on the hr:min:sec specified. (Note) Default setting is Disabled. Wake up year Press <+> and <-> to define the wake up year. Wake up month Press <+>...

  • Page 47: Network Stack Configuration

    5-2-3 Network Stack Configuration Parameter Description Enable/Disable the UEFI network stack. Network Stack Options available: Enabled/Disabled. Default setting is Enabled. Enable/Disable the Ipv4 PXE feature. Ipv4 PXE Support (Note) Options available: Enabled/Disabled. Default setting is Enabled. Enable/Disable the Ipv4 HTTP feature. Ipv4 HTTP Support (Note) Options available: Enabled/Disabled.

  • Page 48: Info Report Configuration

    5-2-4 Info Report Configuration Parameter Description Info Report Configuration Post Report Enable/Disable the POST Report support. Post Report Options available: Enabled/Disabled. Default setting is Enabled. Post Report wait time 0~10 seconds. Delay Time Options available: 0/1/2/3/4/5/6/7/8/9/Until Press ESC. Error Message Report Enable/Disable the POST Error Message support.

  • Page 49: Nmve Configuration

    5-2-5 NMVe Configuration Parameter Description NVMe Configuration Displays the NVMe devices connected to the system. - 49 - BIOS Setup...

  • Page 50: Sata Configuration

    5-2-6 SATA Configuration Parameter Description SATA Configuration SATA Controller # Displays the SATA device connected to the system. BIOS Setup - 50 -...

  • Page 51: Usb Configuration

    5-2-7 USB Configuration Parameter Description USB Configuration USB Module Version Displays the USB module version information. USB Controller Displays the USB controller information. USB Devices: Displays the USB devices connected to the system. Enable/Disable the XHCI (USB 3.0) Hand-off support. XHCI Hand-off Options available: Enabled/Disabled.

  • Page 52: Chipset Configuration

    5-2-8 Chipset Configuration Parameter Description Defines the power state to resume to after a system shutdown that is due to an interruption in AC power. When set to Last State, the system will return to the active power state prior to shutdown. When set to Restore on AC Power Loss (Note) Power Off, the system remains off after power shutdown.

  • Page 53: Ethernet Adapter Configuration

    5-2-9 Ethernet Adapter Configuration Parameter Description Firmware Image Properties Press [Enter] to access the related submenu screen. Device Level Configuration Press [Enter] to access the related submenu screen. Port Level Configuration Press [Enter] to access the related submenu screen. Options available: Default/NPAR. Partitioning Mode Default setting is Default.

  • Page 54: Mac Ipv4 Network Configuration

    5-2-10 MAC IPv4 Network Configuration Parameter Description Option available: Enabled/Disabled. Configuraed Default setting is Enabled. Option available: Enabled/Disabled. Enable DHCP Default setting is Enabled. Local IP Address Press [Enter] to congigure Local IP address. Local NetMask Press [Enter] to congigure Local NetMask. Local Gateway Press [Enter] to congigure Local Gateway.

  • Page 55: Mac Ipv6 Network Configuration

    5-2-11 MAC IPv6 Network Configuration Parameter Description Enter Configuration Menu Press [Enter] to access the related submenu screen. - 55 - BIOS Setup...

  • Page 56: Chipset Setup Menu

    Chipset Setup Menu Parameter Description SOC Configuration Selects CPPC OS Scaling for Turbo and Non-Turbo options. Default will run cores ar a nomimal supported frequency. Turbo/CCPC Mode Option avaiable: Default/Autonomous - CPPC off/Autonomous - CPPC On/ OSPM Turbo/ OSPM Non-Turbo. Default setting is Default.

  • Page 57: Security Menu

    Security Menu The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. There are two types of passwords that you can set: • Administrator Password Entering this password will allow the user to access and change all settings in the Setup Utility. •...

  • Page 58: Boot Menu

    Boot Menu The Boot menu allows you to set the drive priority during system boot-up. BIOS setup will display an error message if the legacy drive(s) specified is not bootable. BIOS Setup - 58 -...
  • Page 59 Parameter Description Boot Configuration Number of seconds to wait for setup activation key. 65535 (0xFFFF) Setup Prompt Timeout means indefinite waiting. Press the numeric keys to input the desired values. Enable/Disable the Bootup NumLock function. Bootup NumLock State Options available: On/Off. Default setting is On. Enable/Disable showing the logo during POST.

  • Page 60: Uefi Application Boot Priorities

    5-5-1 UEFI Application Boot Priorities The UEFI application boot priorities submenu allows you to specify the boot device priority from the available UEFI applications during system boot-up. BIOS setup will display an error message if the legacy drive(s) specified is not bootable. BIOS Setup - 60 -...

  • Page 61: Uefi Network Drive Bbs Priorities

    5-5-2 UEFI NETWORK Drive BBS Priorities The UEFI network drive BBS priorities submenu allows you to specify the boot device priority from the available UEFI network drives during system boot-up. BIOS setup will display an error message if the legacy drive(s) specified is not bootable.

  • Page 62: Save & Exit Menu

    Save & Exit Menu The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter. BIOS Setup - 62 -...
  • Page 63 Parameter Description Save Options Saves changes made and closes the BIOS setup. Save Changes and Exit Options available: Yes/No. Discards changes made and exits the BIOS setup. Discard Changes and Exit Options available: Yes/No. Restarts the system after saving the changes made. Save Changes and Reset Options available: Yes/No.

  • Page 64: Server Management Menu

    Server Management Menu Parameter Description BMC Self Test Displays BMC Self Test status information. Status BMC Device ID Displays BMC device ID information. BMC Device Displays BMC device revision information. Revision BMC Firmware Displays BMC firmware revision information. Revision IPMI Version Displays IPMI version information.

  • Page 65: System Event Log

    5-7-1 System Event Log Parameter Description Enabling / Disabling Options Change this item to enable or disable all features of System Event SEL Components Logging during boot. Options available: Enabled/Disabled. Default setting is Enabled. Erasing Settings Choose options for erasing SEL. Erasing SEL Options available: No/Yes, On next reset/Yes, On every reset.

  • Page 66: View Self Test Log

    5-7-2 View Self Test Log Parameter Description Log area usage = 00 out of 20 logs Choose options for erasing log. Erase Log Options available: No/Yes, On next reset/Yes, On every reset. Default setting is No.. Choose options for reactions to a full log. When log is full Options available: Do Nothing/Clear Log.

  • Page 67: View Fru Information

    The FRU page is a simple display page for basic system ID information, as well as System product information. Items on this window are non-configurable. (Note) Corresponds to the model name of GIGABYTE server you are using. - 67 - BIOS Setup...

  • Page 68: Bmc Network Configuration

    5-7-4 BMC Network Configuration Parameter Description BMC network configuration Switch NCSI and dedicated LAN and send KCS command. Select NCSI and Dedicated Options available: Do Nothing/Mode1 (Dedicated)/Mode2(NSCI)/Mode3 (Failover). Default setting is Mode1 (Dedicated). Lan Channel 1 Select to configure LAN channel parameters statically or dynamically (DHCP).

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R281-t94

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