Sony Trinitron KV-XA25 Operating Instructions Manual page 32

Troubleshooting (continued)
Symptom
Good picture
No sound
Dotted lines or
stripes
Double images or
"ghosts"
No color
Abnormal color
patches
TV cannot receive
stereo broadcast
signal.
(KV-XA29M61/
XA25M61 only)
32
Additional Information
Possible cause
• The volume level is
too low.
• The sound is muted.
• Broadcast signal has a
transmission problem.
• There is local
interference from cars,
neon signs, hair
dryers, power
generators, etc.
• Broadcast signals are
reflected by nearby
mountains or
buildings.
• The antenna direction
is inappropriate.
• Use of a booster is
inappropriate.
• The color level setting
is too low.
• The color system
setting is
inappropriate.
• The antenna direction
is inappropriate.
• The magnetic
disturbance from
external speakers or
other equipment, or
the direction of the
earth's magnetic field
may affect the TV.
• The stereo reception
setting is
inappropriate.
Solutions
• Press 2 + to increase the volume level.
• Press % to cancel the muting.
• Press A/B until a good sound is
heard. (KV-XA29M61/XA25M61 only)
• Do not use a hair dryer or other
equipment near the TV.
• Adjust the antenna direction for
minimum interference. Contact a Sony
dealer for advice.
• Use a highly directional antenna.
• Use the fine tuning ("FINE") function.
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Turn off or disconnect the booster if it is
in use.
• Display the "PICTURE" menu and select
"ADJUST" of "PICTURE MODE", then
adjust the "COLOR" level.
• Display the "SETUP" menu and check the
color system ("COLOR SYS") setting
(usually set this to "AUTO").
• Adjust the antenna direction. Contact a
Sony dealer for advice.
• Keep external speakers or other electrical
equipment away from the TV. Do not
move the TV while the TV is turned on.
Press ! (main power) on the TV to turn
off the TV for about five minutes, then
turn it on again.
• Press A/B until "AUTO" appears on the
screen.
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