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TCL
L1 Service Manual
Communication Ltd.
SHINE PLUS
ONE TOUCH 5095Y/K/I
Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior
notice on the characteristics of described equipments.
Rev.
Page
ONE TOUCH 5095Y/K/ I Level 1 Service Manual
1.0
1/31
All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.

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Summary of Contents for Alcatel One Touch POP 4S 5095Y

  • Page 1 L1 Service Manual Communication Ltd. SHINE PLUS ONE TOUCH 5095Y/K/I Note: this manual is non-contractual and TCL Communication Ltd. can modify it without prior notice on the characteristics of described equipments. Rev. Page ONE TOUCH 5095Y/K/ I Level 1 Service Manual 1/31 All rights reserved.
  • Page 2 L1 Service Manual Communication Ltd. 20163/12 Preliminary draft Wilson li Rev. Date Modification description Prepared By Checked By Approved By Rev. Page ONE TOUCH 5095Y/K/ I Level 1 Service Manual 2/31 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 3: Table Of Contents

    L1 Service Manual Communication Ltd. Content 1. General ............................. 4 2. Portable Label ..........................6 2.1 Label zones ............................6 2.2 Zone information on the label ......................6 2.3 Commercial label samples: ......................6 2.4 L1 Spare Part List ..........................8 2.5 Accessory ............................
  • Page 4: General

    L1 Service Manual Communication Ltd. 1. General SHINE PLUS – ONE TOUCH 5095Y/K/I is a smart phone with MT6755M platform (4x1.8GHz+4x1.0GHz), and BT/WLAN/MP3, social network service etc functions. It can work with the GSM850/900/1800/1900, UMTS 850/900/1900/2100 (EMEA/APAC)/ UMTS 850/900/(1700)/1900/2100 (LATAM), and FDD LTE B1/3/7/8/20/28A (EMEA/APAC), FDD LTE: B1/(2)/3/4/(5)/7/13/17/27/(28 )(LATAM) Detail features SHINE PLUS...
  • Page 5 L1 Service Manual Communication Ltd. Image Sensor OV13853 Camera Stabilizer(OIS) Video capture (resolution@fps) Video Capture: 1080@30fps Video stabalizer(EIS) Other features QR code scan 5M Pixel( 2M compatible) for EMEA/APCA Pixel 5MP default; 8MP by SW for LATAM Auto focus Camera Flash Sub camera Camera Stabilizer(OIS) Video stabalizer(EIS)
  • Page 6: Portable Label

    L1 Service Manual Communication Ltd. 2. Portable Label 2.1 Label zones 2.2 Zone information on the label 2.3 Commercial label samples: Rev. Page ONE TOUCH 5095Y/K/ I Level 1 Service Manual 6/31 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 7 L1 Service Manual Communication Ltd. Rev. Page ONE TOUCH 5095Y/K/ I Level 1 Service Manual 7/31 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 8: L1 Spare Part List

    L1 Service Manual Communication Ltd. 2.4 L1 Spare Part List This table lists ONE TOUCH 5095Y/K/ I spare parts. You could also refer to forlog system for the latest SPL. Rev. Page ONE TOUCH 5095Y/K/ I Level 1 Service Manual 8/31 All rights reserved.
  • Page 9 L1 Service Manual Communication Ltd. Rev. Page ONE TOUCH 5095Y/K/ I Level 1 Service Manual 9/31 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 10: Accessory

    L1 Service Manual Communication Ltd. 2.5 Accessory 2.5.1 Charger Rev. Page ONE TOUCH 5095Y/K/ I Level 1 Service Manual 10/31 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 11: Stereo Headset

    L1 Service Manual Communication Ltd. 2.5.2 Stereo Headset Rev. Page ONE TOUCH 5095Y/K/ I Level 1 Service Manual 11/31 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 12: End User Usb Cable

    L1 Service Manual Communication Ltd. 2.5.3 End user USB cable 2.6 Maintenance policy This chapter describes the maintenance of the SHINE PLUS ONE TOUCH 5095Y/K/I series phones authorized at L1 repair center. The maintenance operations can only be performed in approved repair centers.
  • Page 13: For Standard Accessories (Charger, Headset And Usb Cable)

    L1 Service Manual Communication Ltd. 2.6.2 For standard accessories (charger, headset and USB cable) Warranty check Functional check Replacement of defective accessories 2.6.3 If input the following codes on handset, you can: Code Description Display IMEI number *#06# *#2886# Enter Auto Test mode *#3228# Check current software version Access call duration directly (cannot erase by end user)
  • Page 14 L1 Service Manual Communication Ltd. 2. Press ―volume‖ key to select ―wipe data / factory reset‖, press ―power‖ key to confirm; 3. Press ―volume‖ key to select ―Yes—delete all user data‖ and the press ―power‖ key to double confirm the factory reset;...
  • Page 15: Cell Phone Maintenance

    L1 Service Manual Communication Ltd. 4. Factory reset complete, press ―volume‖ key to select ―reboot system now‖ and press ―power‖ key to confirm. 2.7 Cell phone maintenance Equipments for handset test.  Handset with full power. Rev. Page ONE TOUCH 5095Y/K/ I Level 1 Service Manual 15/31 All rights reserved.
  • Page 16: Invoice Check

    L1 Service Manual Communication Ltd.  One SIM card. It is recommended the following tools:  One PC with Windows 2000/NT/XP/Windows 7.  One ampere meter for charger current test. 2.8 Invoice check Check warranty status of Handset by POP (Proof of Purchase) ; If the end user lost his POP, then consider the data code as the purchasing day;...
  • Page 17: Imei Check

    L1 Service Manual Communication Ltd. If IMEI sicker (commercial label) is lost but the phone can be power on, input ―*#2886#‖ at dial mode and then select ―MANU‖ ―Traceability‖ to check date code, IMEI info, CU-REF, PTH(PTM), etc. If the phone can‘t power on, please read data code by using Sugar tool. Please refer to SW download process in term 3 for details.
  • Page 18: Accessories Inspection

    L1 Service Manual Communication Ltd.  Bend, twisted or crushed on the h/s, cover/casing or connectors Broken  LCD broken, casing broken, cover broken Dropped.  Keypad tear off, LCD lens, connectors fallen off Gap:  External physical damage relating to abnormal use, like front case and frame opened Others: ...
  • Page 19 L1 Service Manual Communication Ltd. If the cell phone asks to input NCK code, which means it is SIM locked, and can only be worked with dedicated SIM card. Use the correct SIM card. Enter the phone code if necessary. If power on, test step by step with the auto test code: Press *#2886# in dial screen and then you will see the interface displaying the SW version.
  • Page 20 L1 Service Manual Communication Ltd. II. Press ―Pass‖ to continue;  LCD GRAY I. You will see the LCD displays grey if it functions well; II. Press ―Pass‖ to continue;  LCD GRAYLEVEL I. You will see the LCD displays grey level if it functions well; II.
  • Page 21 L1 Service Manual Communication Ltd.  FRONT CAMERA Press ―Pass‖ to continue if the main camera functions well.  HALL I. It will response accordingly when close the flip cover; Or close a magnet to the red circle area in the picture below, then it will response; II.
  • Page 22 L1 Service Manual Communication Ltd. II. Press ―Pass‖ to continue.  MAIN FLASH I. Main Camera LED will turn on if it functions well; II. Press ―Pass‖ to continue.  FRONT FLASH I. Front Camera LED will turn on if it functions well; II.
  • Page 23 L1 Service Manual Communication Ltd. I. Make a noise near the MAIN MIC, you will hear it from the top receiver if it functions well; II. Press ―PASS‖ to continue; III. Make a noise near the SUB MIC, you will hear it from the bottom receiver if it functions well; IV.
  • Page 24 L1 Service Manual Communication Ltd. II. Press ―Pass‖ to continue.  CHARGER I. Insert USB cable according to instruction and it will say ―Charger: OK‖, ―Current: xxx‖ if it functions well; II. Press ―Pass‖ to continue.  G-Sensor I. Put the handset towards up according to instruction; II.
  • Page 25 L1 Service Manual Communication Ltd. II. Press ―Pass‖ to continue.  Memory Card I. Insert SD card and the phone will detect it if it functions well; II. Press ―Pass‖ to continue.  Battery TEMP I. It will display the value of battery temperature, current, battery voltage, capacity rate and battery present if it functions well;...
  • Page 26: Software Download

    L1 Service Manual Communication Ltd. It will do the factory reset automatically if you press the item. 3. Software download It is authorized to download software for the handset which needs to be updated. This downloading tool is called ―Sugar MTK_SP‖. Thus internet access is necessary. TS Website: https://css.tclmobile.cn/. 3.1 Equipments requested when download:...
  • Page 27: Sw Download Process

    L1 Service Manual Communication Ltd. 3.3 SW download process Ⅰ. Power off the handset and connect it with PC by USB cable, and then open ―Sugar MTK_SP‖ v3.4.2 (you can get the latest version from TS website: https://css.tclmobile.cn/). ―Sugar MTK_SP‖ login window looks like follow picture.
  • Page 28 L1 Service Manual Communication Ltd. Ⅱ. Use ―Get Version‖ function to check current SW vision, available version from server and handset info such as IMEI, PTM, CU ref, data code, etc. Select the product models – ―5095‖; Press ―Get Version‖ button. Rev.
  • Page 29 L1 Service Manual Communication Ltd. Remark:You can get ―Date code‖ of the headset by using ―Get Version‖ function. III. Power off the handset and reconnect it with PC by USB cable, then click ―Upgrade‖, upgrade process will start automatically. Rev. Page ONE TOUCH 5095Y/K/ I Level 1 Service Manual 29/31...
  • Page 30 L1 Service Manual Communication Ltd. IV. Upgrade finished. The phone will turn on automatically if the download is finished successfully. Rev. Page ONE TOUCH 5095Y/K/ I Level 1 Service Manual 30/31 All rights reserved. Transfer, copy, use or communication of this file is prohibited without authorization.
  • Page 31 L1 Service Manual Communication Ltd. If you have any question or problem, please feel free to contact us (tct_gcc_techSupport@tcl.com) . Thanks for your cooperation. TCL Communication Ltd. Global Customer Service TS Dept. Mar.18 , 2016 Rev. Page ONE TOUCH 5095Y/K/ I Level 1 Service Manual 31/31 All rights reserved.

This manual is also suitable for:

One touch pop 4s 5095iOne touch pop 4s 5095k

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