Hardware; Software; Printer Support; Diagnostics - Mitel SX-2000 Light General Information Manual

SX-2000 General Information Guide

Hardware

• Hardware units are easily removed and replaced.
Note: Defective items should be repaired by an Authorized Repair Center (not by field
personnel).
• The FRUs (power supply, cards, converters, etc.) are easy to change, easily accessible for
service, and their locations are readily identified
• FRUs within the hardware unit can be easily plugged into place and require no soldering
to facilitate their replacement
• Doors can be removed quickly and require no critical alignment or special tools to re-install
• Cables which connect the FRUs use connectors which can be easily detached, securely
fastened, and readily identified
• Software/firmware visibility is provided for the use of service and support personnel.

Software

The software provides
• a means to readily identify software modules and their modification level
• a means to readily identify the software release level
• a software fix (patches or modules) procedure that allows easy application (either locally
or remotely)
• captured software diagnostic data (error logs/data, dumps, traces, etc.) which can be easily
retrieved (either locally or remotely).

Printer Support

You can print a file from anywhere in the system. There is a separate print queue for each
printer in the main controller mass storage system. Any console or Maintenance Terminal user
may print a file on any printer in the system. After a requested file is printed the system displays
a message for the user.

Diagnostics

The system performs four types of on-line and off-line diagnostic check to ensure that all aspects
of the system are functioning properly. Faulty units are removed from service. Tests include the
following:
• Power-up
• Warm start
• Background
• Directed.
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