Panasonic TH-42PX50U Replacement Procedure page 4

(Panasonic use only)
Company: PASC / PBTSC Replacement Date:
Panel Warranty: YES NO
Reporter:
Telephone:
Symptom:
Black bar, top center screen, halfway down.
Customer Name: John C. Consumer
Cust Address: 123 Main St.
City / State / Zip: Anytown, CA 98765
Work Order # : 11-562485-00
Model # : TH-42PX25
Serial # :
YJ1520161
Panel Serial No. Code: YJ1520161
Picture of Symptom:
This picture is for
A picture of the symptom as it
illustration only;
appears in normal operation
do not copy and
mode must be attached here or attached
use in your panel
to the email with the report.
Signal
report.
Format:
Signal
Source:
Servicer's Name: Service Center
Contact: John M. Servicer
Address: 563 Timbuktu Drive
City / State / Zip: New Town, CA 98764
Telephone: 574.123.4567 Fax # :
Operation Time: Hours:
Warranty Status: YES Confirmed by:
Returned: YES
Defective Panel
Carrier: World Shippers
Return Status:
ARRIVAL CONDITION ( Factory Use Only )
PANEL SERIAL # :
DATE:
SYMPTOM:
COURIER:
International Operation Department
CONSUMER MODEL
Television System Products Division
E-Mail this report to:
Matsushita Electric Industrial Co., Ltd. AVC company
PASCTECHHOTLINE@US.PANASONIC.COM
1-1 Matsushita-Cho, Ibaraki, Osaka 567-0026 JAPAN
Panasonic Technical Hotline
Tel 81-726-24-7743, Fax 82-726-22-8205 50 Meadowlands Parkway 2B-6
Secaucus, NJ 07094
(800) 743-2335
** Gray shaded areas are for Panasonic's use only
Plasma Display Panel Replacement Report
Report Date:
Fax:
E-Mail:
Date of Purchase: November 30, 2005
December 27, 2005
Date Service Requested:
January 6, 2006
Date Completed:
Authorization # : 0118795487
SETTING
Picture Mode: Dynamic Normal
AUTO JUST
Aspect:
ZOOM1 ZOOM2
White Balance: WARM NORMAL
Manual W/B: ON OFF
CONNECTION
NTSC PAL/SECAM PAL60
RGB COMPONENT ALL
CTV VCR DVD
DVC STB ALL
Other
Account # : 0054321-0012
574.123.4568 E-Mail: JohnServicer@Provider.com
66 Power ON/OFF Times:
John M. Servicer
Confirmed by: John M. Servicer
Tracking # : A1ZT546584525478
Plasma Sales Group
BROADCAST MODEL
Plasma Display Division
E-Mail this report to:
Matsushita Electric Industrial Co., Ltd.
PEEKJ@US.PANASONIC.COM
1-1 Saiwai-cho Takatsuki, Osaka 569-1193 JAPAN
Panasonic Broadcast & Television Systems Co.
Tel 81-726-82-6647, Fax 81-726-82-6679 50 Meadowlands Parkway 2A-4
Secaucus, NJ 07094
(201) 392-4355
1- Serial Number of Unit
This picture is for
illustration only;
Picture of the serial number of the
do not copy and
unit must be attached here or attached to
use in your panel
the email with the report.
report.
The unit serial number must be legible.
2- Serial Number of Panel
This picture is for
4:3
illustration only;
16:9
do not copy and
COOL
Picture of the Serial Number of the
use in your panel
defective panel must be attached here or
report.
attached to the email with the report.
The panel serial number must be legible.
VGA/SVGA
PC
3- Factory Use Only
105
( Factory Use Only )
Comments - Describe special circumstances, troubleshooting and repairs attempted:
Replaced the "C' board.
Pictures
4- Red Screen
This picture is for
illustration only;
A picture of the defect in Red Screen mode
do not copy and
must be attached here or attached to the email with
use in your panel
the report.
report.
5- Green Screen
This picture is for
illustration only;
A picture of the defect in Green Screen mode do not copy and
must be attached here or attached to the email with
use in your panel
the report.
report.
6- Blue Screen
This picture is for
illustration only;
A picture of the defect in Blue Screen mode
do not copy and
must be attached here or attached to the email with
use in your panel
the report.
report.
Form PR-20051201