Troubleshooting - Panasonic SC-SB1 Operating Instructions Manual

Troubleshooting

Reference
Before requesting service, make the following checks. If
you are in doubt about some of the check points, or if the
solutions indicated in the following guide do not solve the
problem, consult your dealer for instructions.
For further dedicated help, support and
advice about this system please visit:
http://av.jpn.support.panasonic.com/support/global/cs/
(This site is in English only.)
To return to the factory defaults.
While this system is on, press and hold [Í/I] on
this system for more than 4 sec.
(All the indicators will blink twice when this
system is reset.)
If this system does not operate as expected,
returning the settings to the factory defaults
may solve the problem.
≥ The remote control code will return to "1" when
this system is returned to the factory preset. To
change the remote control code, refer to page 12.
General operation
No power.
≥ Insert the AC mains lead securely. (
≥ If the indicators blink and this system turns off
immediately after you have turned it on, unplug the AC
mains lead and consult your dealer.
The remote control does not work properly.
≥ The battery is depleted. Replace it with a new one.
( 6)
≥ It may be necessary to set the code of the remote
control again after changing the battery of the remote
control. ( 12)
≥ Use the remote control within the correct operation
range. ( 5)
≥ The remote control signal sensor may not receive
signals if exposed to direct sunlight or strong light from
an inverter fluorescent lamp.
≥ It is possible that the insulation sheet has not been
removed. Remove the insulation sheet. (
The "AUX" indicator keeps blinking fast.
Turn off this system and unplug the AC mains lead first,
and then consult your dealer. Describe the LED indicator
status when consulting the dealer.
This system is automatically switched to
standby mode.
"Auto Power Down" function is on.
This system will automatically switch to standby mode
when no signal is input and no operation is performed for
approx. 19 min and 30 sec. Refer to page 11 to turn this
function off.
This system does not operate correctly.
≥ Is the HDMI cable connected to the IN and OUT
terminals the other way around?
Turn off this system, and disconnect the AC mains lead
and reconnect the HDMI cable.
≥ If the AUX indicator blinks in a pattern of two blinks
followed by a pause three times, the remote control
code of this system is different from that of the remote
control. Set their remote control code again.
VIERA Link (HDMI) related operations no
longer function properly.
≥ This may occur when the HDMI connections are
changed, after a power failure or after the AC mains
lead has been removed. Try the following:
j After connecting the TV (VIERA) and this system with
an HDMI cable and turning on the TV (VIERA),
disconnect the AC mains lead of this system while
leaving the system turned on, and reconnect the AC
mains lead.
The TV's sound is not heard from this system.
No sound (or image) is output even after the
connected device starts playback.
≥ Turn muting off. (
≥ Check the connections to the other device. (
≥ Turn this system off and then on again.
7) ≥ If this system is connected to a TV with an HDMI cable,
check that the TV's HDMI terminal is labelled "HDMI
(ARC)". If not, TV sound cannot be output from this
system. When using a TV with an HDMI terminal that is
not labelled "ARC", connect the headphone/earphone
jack of the TV and the AUDIO IN (AUX IN) terminal
using a stereo mini plug audio cable (not supplied).
(
≥ If this system is connected to a Panasonic TV (VIERA),
when you turn on this system by operating it directly,
sound may not be output from it. In this case, turn on
this system via VIERA Link by operating the remote
control of the TV (VIERA).
≥ If the connections are correct, there might be a problem
with the cables. Redo the connections with different
cables.
≥ Check the audio output settings on the connected device.
6)
The volume is lowered when this system is
turned on.
If this system is turned off with the volume setting in the
greater half (above 50), this system will automatically
lower the volume to the middle (50) when this system is
turned on. (
Sound / Image
9)
8, "Using the AUDIO IN (AUX IN) terminal")
12)
7)
13
TQBS0132 (13)