Troubleshooting - Electrolux S85528KG1 User Manual

12 troubleshooting frost free refrigeration

Troubleshooting

If you think something may be wrong with your refrigerator,
you can carry out some easy checks before calling for
service. You may locate the problem, sparing yourself from
inconvenience, saving time and money.
problem solution
Refrigerator is not • Check that the power cord is plugged into
operating the power outlet properly and that the outlet
is switched 'ON'.
• Try running another appliance from the
power outlet. If no power is coming from
the outlet you may have blown a fuse or
tripped a circuit of your household power
supply.
• Try adjusting the temperature control to a
slightly "colder" position.
• It is normal for the freezer fan NOT to
operate during the automatic defrost cycle,
or for a short time after the appliance is
switched on.
When there is Modern refrigerators/freezers with
refrigerator/freezer increased storage capacity use high speed
noise compressors. These can provide a seemingly
high level of sound which is quite normal.
Normal operational sounds include:
• Occasional gurgling, similar to water boiling.
• Air fl ow noise (air circulates because of a
small fan).
• A popping noise heard during automatic
defrost.
Other strange sounds may mean that you
need to check and take action. For example,
noises may mean that:
• The cabinet is not level.
• The fl oor is uneven or weak.
• Bottles are badly placed and rattling.
• There are vibrations from an object on top
of or behind or beside the refrigerator.
• The back of the refrigerator cabinet is
touching the wall.
Remember it is quite normal for noise to
seem louder just after the refrigerator
starts operating.
If there are odours • The interior may need cleaning.
inside the refrigerator
• Some foods produce odours.
• Some containers and wrapping can
cause odours.
• Ask yourself if the odour started about the
same time you started storing something
unusual.
problem solution
When the motor Your new refrigerator has a large fridge and
seems to run more freezer section to keep cool. So it is normal
than expected to frequently hear the sound of the motor.
However, to keep operation to a minimum
check the following:
• Are doors kept open too long or too often?
• Are controls set too cold? Refer to
" Controlling the temperature
• Have large amounts of warm food just
recently been stored? Summer, festive
seasons and holidays usually mean a lot more
work for your refrigerator.
• If the day is hot or the room is very warm, the
refrigerator will need to run more than normal.
• The refrigerator will run more that normal just
after you install it or when it has been turned
off for a long time.
If the temperature in • Check that the appliance has enough
the refrigerator is too clearance at the sides, back and top. Refer to
warm "Installing your new appliance"
• Refer to "Controlling the temperature"
• You may have kept the door open too long or
too frequently.
• Food containers or packaging may be holding
a door open.
If the temperature in • Refer to "Controlling the temperature"
the refrigerator is too
• Increase the temperature to avoid high energy
cold
consumption.
If heavy frosting Make sure you fully close the freezer and fridge
occurs in the freezer doors. If the doors are left open, a heavy frost
will coat the inside of the freezer. If a frost
develops, remove it and take care to properly
close the doors.
If water drips on the The defrost water tray, (located at the back or
fl oor underneath of the cabinet) may not be properly
positioned, or the drain tube may not be
properly positioned to direct water into this tray.
You may need to pull the refrigerator away from
the wall to check the tray and tube.
Fridge does not exit Turn appliance off at the power point. Leave off
vacation mode for three (3) minutes for the memory to clear,
then turn back on.
If the doors will not • Check whether the top of the refrigerator is
close tilted back 10-15mm to allowthe doors to self
close.
• Check whether something is holding the door
open.
It is normal for the freezer door to momentarily
open and re-close, when the food storage
compartment door is closed. If the freezer door
stays open, it indicates that the refrigerator
needs to be tilted backwards a little further. If
you call a service person to solve this problem
you will be charged for the cost of the service
call, this is not a warranty fault.
If you still require service
If you have a problem, and the problem persists after you
have made the checks mentioned above, contact your
nearest Electrolux approved Service Centre or the dealer
you bought the refrigerator from. Be ready to quote the
model number, 9-digit PNC and 8-digit serial number, which
is stated on the label inside the refrigerator compartment.
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