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Problem
•
SIM card invalid.
Unable to
•
You are not within the
connect to the
network's service area.
network.
•
Poor signal.
•
You have activated
Accept List or Reject
List in the Privacy
You cannot
Manager option.
answer
incoming
•
You have activated the
calls.
Call Barring feature.
•
You have activated the
Call Barring feature.
You cannot
make
outgoing
•
You have activated the
calls.
Fixed Dial Number
feature.
•
You have entered an
incorrect PIN code three
PIN Code is
consecutive times.
blocked.
Possible cause
Solution
Contact your network
operator.
Check the service area with
your network operator.
Move to an open space, or if
you are inside a building,
move closer to a window.
Go to the menu Phone
Book → Privacy Manager
and then select Off in order
to deactivate this option.
Go to the menu Settings →
Call Settings → Call
Barring, and then select
Cancel All.
Go to the menu Settings →
Call Settings → Call
Barring, and then select
Cancel All.
Go to the menu Settings →
Call Settings → Fixed Dial
Number, and then select
Off to turn off this feature.
Contact your network
operator. If the network
operator provides the SIM
card's PUK code, use the
PUK code to unlock the SIM
card.
Troubleshooting
159
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