Page 1 GTX-4 GARMENT PRINTER Service Manual...
Page 2 When you dispose of the machine Required Tools Phillips screwdriver: M3 to M5 Disassembling Remove the Cover PANEL SIDE. Remove the Lithium Battery (1) by pulling out the holder in the direction of the arrow. Pickup the Lithium Battery (1) to the direction of the arrow. Note based on California law (USA) on the use and handling of Perchlorate This product contains a CR Coin Lithium Battery which contains Perchlorate Material –...
Page 3 SAFETY INSTRUCTIONS Thank you very much for buying a BROTHER printer. Before using your new printer, please read the "SAFETY INSTRUCTIONS" and handling instructions carefully. Safety indications and their meanings Indications and symbols provided within handling instructions and on products are intended to facilitate the correct and safe usage of the products, thus preventing hazards and damages to you and other people.
Page 4 WARNING Basic precautions To prevent accidents and problems, do not modify the machine yourself. Brother will not be held responsible for any accidents or problems resulting from modifications made to the machine. Do not handle the power cord with wet hands. Otherwise, it may cause electric shocks.
Page 5: Environmental Requirements
SAFETY INSTRUCTIONS CAUTION Environmental requirements Use the printer in a place which is adequately ventilated. A slight odor is generated when the printed articles are being fixed by heat. Installation Setting up and moving of the printer should only be carried out by a qualified technician. The printer machine weighs 120 kg (265 lb).
Page 6 Keep the liquids out of the reach of children. When replacing parts and installing optional accessories, be sure to use only genuine Brother parts. Brother will not be held responsible for any accidents or problems resulting from the use of non-genuine parts.
Page 7 SAFETY INSTRUCTIONS NOTE Use the printer in an area which is free from sources of strong electrical noise such as electrical line noise or static electric noise. Sources of strong electrical noise may cause problems with correct operation. Any fluctuations in the power supply voltage should be within ±10% of the rated voltage for the printer. Voltage fluctuations which are greater than this may cause problems with correct operation.
Page 8 SAFETY INSTRUCTIONS Warning labels Grease Cleaning solution Waste ink tank Pretreatment Pretreatment Ink pouch 5 kg (11 lb) 20 kg (44 lb) Maintenance solution pouch X0125...
Page 9 SAFETY INSTRUCTIONS This printer has the following warning labels displayed on it. Follow the precautions given on each warning label for your work. When the label is peeled off or illegible, contact the place of purchase. High temperature warning display Watch your fingers, or you may be injured.
Page 10: Table Of Contents
1-6-7. About Head maintenance mechanism ................................1-33 2. Installation and preparation 2-1. Installation of printer ................................. 2-2 2-2. Levelness adjustment for GTX-4 ............................2-4 2-3. Power supply of printer ................................2-5 2-3-1. Turning on the power ....................................... 2-5 2-3-2. Turning off the power ....................................... 2-6 2-3-3.
Page 11: Table Of Contents
3-2-3-3. Update using the boot system program ..............................3-16 3-3. GTX-4 Service Tool................................3-17 3-3-1. Points to be noted in using the GTX-4 Service Tool ..........................3-17 3-3-2. Demonstration mode ......................................3-17 3-4. Acquisition of logs and the confirmation of their contents ....................3-18 3-4-1.
Page 12: Table Of Contents
Table of contents 5. Regular Maintenance 5-1. Cleaning ....................................5-1 5-1-1. Cleaning the nozzle guard, wiper, exhaust cap, and suction cap ....................... 5-1 5-1-2. Cleaning the internal area of printer ................................5-11 5-1-3. Cleaning the CR (carriage) plate ..................................5-15 5-1-4.
Page 13: Table Of Contents
6-2-34. Replacement of mist exhaust fan motor ..............................6-222 7. Transportation / Maintenance in long-term storage 7-1. Transportation of GTX-4 ................................7-1 7-2. When Not Using for a Long Period of Time ..........................7-2 7-2-1. When Not Using for a Long Period of Time: within 2 weeks ......................... 7-2 7-2-2.
Page 14: Table Of Contents
Table of contents 8. Error code list 8-1. Display on screen ..................................8-1 8-2. Error message ..................................8-1 9. Block diagram, Control circuitry 10. Specifications 10-1 10-1. Apparatus ..................................... 10-1 10-2. Software ....................................10-2 10-3. Ink, maintenance solution, cleaning solution, pretreatment ....................10-3 10-3-1.
Page 15: Before Using Your Printer For The First Time
Before Using Your Printer for the First Time 1-1. Be sure to read the following notes before using the printer Keep in mind the following points before using the printer: Precautions for proper use  Please keep the printer powered on the printer for 24 hours a day. Even when the printer is placed in standby mode, it performs such maintenance as white ink circulation inside the main unit automatically to prevent sedimentation of the white ink.
Page 16 Before Using Your Printer for the First Time  Handle the ink pouch with care. It could be damaged when bent, snagged by sharp objects, or dropped. About pretreatment  If a T-shirt to which the pretreatment is applied is coated with only color inks, its stains tend to be wiped off by washing.
Page 17 ® marks or TM marks are not used. Brother logo is registered trademark of Brother Industries, Ltd. Apple, Macintosh, Mac OS, iOS, OS X, Safari, iPad, iPhone, iPod and iPod touch are the trademarks or registered trademarks of Apple Inc.
Page 18: About Software
Before Using Your Printer for the First Time About software This printer uses its own software. To use this printer, you are required to agree with the End-User License Agreement for Brother Software as mentioned below.
Page 19 This End-User License Agreement ("EULA") is a legal agreement between you and Brother Industries, Ltd. ("Brother"), which governs your use of the Brother software that will be installed if you press the "Yes" button on this Dialog Box ("SOFTWARE"). By pressing "Yes", you agree to be legally bound by the terms of this EULA. If you do not agree to the terms of this EULA, you obtain no license to the SOFTWARE.
Page 20: Components Included With Printer
Before Using Your Printer for the First Time 1-2. Components included with printer The components included with the printer are shown below. However, in the event that there is any missing component(s), please contact your dealer. ① ② ③ ④ ⑤...
Page 21: Other Items You Must Make Available For Use
Before Using Your Printer for the First Time 1-3. Other items you must make available for use What you buy from our distributors <TIPS>  For details of the optional items, refer to "10-4. About consumable supplies, optional items and replacement parts". ...
Page 22 Before Using Your Printer for the First Time  T-shirt (printing medium)  100% cotton  Polyester blended yarn fabric <TIPS>  Although it is advisable to use a 100% cotton T-shirt, some textiles cannot necessarily guarantee good printing quality even if they are made of 100% cotton or blended yarn.
Page 23: Name And Function Of Each Component
Before Using Your Printer for the First Time 1-4. Name and function of each component 1-4-1. Front part X0031 Name Function Front cover Open this cover when cleaning the internal area of the printer. Carriage Holds the print head. Checks the presence of any obstacles by their height (such as wrinkled T-shirt) Obstacle sensor that are within range to collide with the print head.
Page 24: Right Side View
Before Using Your Printer for the First Time Name Function Use this button to turn the power on/off to the printer. The power-off operation should be performed after completing any required Power button operation. The standby power cannot be turned off. With this clamp, the LAN and USB cables can be securely fixed to the lower Cable clamp part of the main unit of printer.
Page 25: Left Side View/Rear Side View
Before Using Your Printer for the First Time 1-4-3. Left side view/Rear side view X0033 Name Function This is the exhaust outlet for fan exhaust air. For proper use, keep this opening Exhaust opening apart from the nearest wall by 7.9 in. (20 cm) or more. Fan filter It absorbs ink mist which is generated inside the printer on its surface.
Page 26: Inner-Side View Of Front Cover
Before Using Your Printer for the First Time 1-4-4. Inner-side view of front cover Before opening the front cover, be sure to stop all operations, then house the platen in place, and finally turn off the power. To open the front cover, raise it while holding the center grip and open it until it is oriented almost vertically. <IMPORTANT>...
Page 27 Before Using Your Printer for the First Time Name Function To prevent drying of print heads in an emergency such as a blackout, it fixes the carriage to the cap position of the maintenance unit. Carriage fixing pin Refer to "2-3-3. When there is no prospect of electric power recovery for a while due to power outage".
Page 28: Bottom View Of Platen
Before Using Your Printer for the First Time 1-4-5. Bottom view of platen X0189 Name Function Use this lever to secure the platen in place. Platen fixing lever Tighten or loosen it to adjust the height of the platen when attaching/removing the platen.
Page 29: Operation Panel
Before Using Your Printer for the First Time 1-4-6. Operation panel X0036 Name Function It indicates the job name or file name of print data, the active status of the Liquid crystal panel printer, and the menu for various settings. When it remains off: No error has occurred.
Page 30 Before Using Your Printer for the First Time Name Function It is used to move the platen toward the rear or front of the printer. Use this button to ascertain whether the platen is set to a proper height after the platen's Platen button height is adjusted.
Page 31 Before Using Your Printer for the First Time Liquid crystal panel The picture shown below indicates a state under which the printer has received print data. On this screen, the printer's current state and necessary information for printing are displayed. X0190 Indications Function...
Page 32 Before Using Your Printer for the First Time Indications Function In this area, current remaining ink volume of each cartridge is displayed. In the left-to-right order, the remaining ink volume in the black (K), yellow (Y), cyan (C), magenta (M) and two white (W12 and W34) ink cartridges are shown here.
Page 33: Menu List
Before Using Your Printer for the First Time 1-5. Menu list On-screen menu manipulation What to do How to operate Pressing in the wait state causes the current screen to move to the menu Start selection screen. By means of , change a menu item to another menu item to be displayed.
Page 34 Before Using Your Printer for the First Time Menu list 1st layer 2nd layer 3rd layer Description In the event that no ink-jet droplets are ejected, [All Colors] this menu item enables you to perform cleaning of all the nozzles of the color heads. In the event that no ink-jet droplets are ejected, [All Whites] this menu item enables you to perform cleaning...
Page 35 Before Using Your Printer for the First Time 1st layer 2nd layer Description This is the test pattern to check to see if ink-jet droplets are [Nozzle Check CMYK] ejected from the color heads properly or not. [Test Print] This is the test pattern to check to see if ink-jet droplets are [Nozzle Check White] ejected from the white head(s) properly or not.
Page 36 Before Using Your Printer for the First Time 1st layer 2nd layer Description [Total Print] [Temperature/Humidity Info] [IP Address] [Subnet Mask] [Confirm network [Default Gateway] setting] [Host name] [MAC address] [English] [Español] For details, please refer to "8. What to do when needed" of [Français] the Instruction Manual.
Page 37: Technical Description Of The Product
Before Using Your Printer for the First Time 1-6. Technical description of the product GTX-4 is an ink-jet printer for T-shirts (garment printer) equipped with white ink printing capability. For significant changes from GTX-3, refer to the section below: 1-6-1. Details of the print head GTX-4 incorporates the latest print head technology available to compound ink-jet printers, significantly improving the printout speed and printing quality by adopting high-density print nozzles.
Page 38 Before Using Your Printer for the First Time Back-end components and their primary functions Damper assy Damper functions to buffer the dynamic pressure of inks within the ink supply tubings during the travel of the carriage and to retain the bubbles created within the ink from the variation of pressure. : Dynamic pressure of ink: Ink is subjected to the inertia to maintain its position within the tube despite the travel of the head / carriage unit.
Page 39 Before Using Your Printer for the First Time Damper functionality Each damper is divided into two chambers, with film attached to the top of the chamber to the right as indicated within the diagram. The film is loosely attached to allow it to expand outward corresponding to the increase of pressure and relax inward when the pressure decreases due to the dynamic pressure variation within the ink supply tube, thus serving to buffer the pressure.
Page 40 Before Using Your Printer for the First Time <TIPS: Development of air bubbles>  Minor quantities of air are dissolved in the fluid ink. The quantity of the dissolved air changes depending on the pressure applied. Under high pressure conditions, the quantity of saturated air content increases, causing more air to dissolve into the ink. When the pressure decreases, the quantity of saturated air content is reduced to cause the air to escape from within the fluid.
Page 41 Before Using Your Printer for the First Time <TIPS: Problems caused by the development of air bubbles>  What happens when air bubbles are created within the ink? The volume of ink does not change under pressure variation while the volume of air changes when subjected to pressure (Boyle's law).
Page 42: About White Ink Circulation Functionality
Before Using Your Printer for the First Time 1-6-2. About white ink circulation functionality The white ink contains titanic oxide with high rate of subsidence and must be agitated at regular intervals. The White Ink Circulation functionality causes the ink within the tubing between the white ink cartridge and the white print head to flow in order to agitate the titanic oxide and prevent the ingredient from subsiding.
Page 43: Ink Channel Block Diagram
Before Using Your Printer for the First Time 1-6-4. Ink channel block diagram Color K Sub tank K Ink cartridge K Nozzle Y Sub tank Y Ink cartridge Y Nozzle C Nozzle C Sub tank C Ink cartridge M Nozzle M Sub tank M Ink cartridge White head...
Page 44: About Closure Cleaning
If printers equipped with white ink are neglected over prolonged periods of time, the print head may dry up and cause the nozzles to clog. GTX-4 incorporates the closure cleaning functionality as an attempt to resolve this issue. Closure cleaning is a process to replace the ink content of the white-side cap with cleaning solution. Closure cleaning is initiated when the printer is left idle for a certain duration after the completion of the printing, or when the printer is shutdown by pressing the Power switch.
Page 45 Before Using Your Printer for the First Time Correct Way of Operation ・If the ink pouch contains large quantities of ink, the lock is not unlocked and wind-up does not occur. ・When the remaining ink level becomes low, the lock is unlocked and ink pouch wind-up starts (before the remaining ink volume drops below approx.
Page 46 Before Using Your Printer for the First Time Approximate position of the wind-up shaft (upper portion) Ink level detection plate Panel display ～ Switched based on the software count value X0225 X0219 X0220 X0221 1-32...
Page 47: About Head Maintenance Mechanism
Before Using Your Printer for the First Time 1-6-7. About Head maintenance mechanism The head maintenance mechanism serves to maintain the performance of print heads. The Maintenance unit incorporates the following mechanisms: - Head cap mechanism - Head cap cleaning mechanism - Carriage locking mechanism - Purging mechanism - Air venting mechanism...
Page 48 Before Using Your Printer for the First Time Head wiper cleaner mechanism After the head wiper removes the ink remaining on the surface of the print head nozzles, the head wiper is cleaned of any ink by contacting the head wiper cleaner. Mechanism is designed to maintain the cleaning performance of the head wiper.
Page 49: Installation And Preparation
Installation and preparation Be sure to use the printer after making correct setting in accordance with the instructions described in this chapter. WARNING Do not set up the printer in a dusty environment. If dust collects inside the printer, it may cause fire or electric shocks or problems with correct operation.
Page 50: Installation Of Printer
Installation and preparation 2-1. Installation of printer Please refer to the Setup Manual included with the printer, for details of unpacking procedures and installation procedures of accessories. For an installation site of the printer, please bear the following points in mind: ...
Page 51 Installation and preparation Leg dimension 1.3 in. (33 mm) Seismic protection example 34.1 in. (86.7 cm) 16.7 in. (42.3 cm) Platen height dimension surface Platen top surface 12.5 in. (31.8 cm) Base X0161...
Page 52: Levelness Adjustment For Gtx-4
Installation and preparation 2-2. Levelness adjustment for GTX-4 Prepare level gauge and 0.51 in. (13 mm) open-end wrench. Press on control panel to move platen frontward. Refer to "6-1-11. Level setting for top surface of platen" to confirm levelness of platen top surface.
Page 53: Power Supply Of Printer
Installation and preparation 2-3. Power supply of printer Even when the printer is placed in standby mode, such maintenance as white ink circulation is performed automatically. Please keep the printer powered on the printer for 24 hours a day. <TIPS> ...
Page 54: Turning Off The Power
Installation and preparation 2-3-2. Turning off the power You can turn off the power in two ways; normal mode and emergency mode, depending on how you press the power button.  Normal mode The power is turned off after cleaning is performed at the end of a print job to keep the print heads in good conditions.
Page 55: When There Is No Prospect Of Electric Power Recovery For A While Due To Power Outage
Installation and preparation 2-3-3. When there is no prospect of electric power recovery for a while due to power outage Open the front cover and move the carriage to the left, and stop it at the position where the left side of the carriage reaches the end.
Page 56: Connection Between Printer And Pc
Installation and preparation 2-4. Connection between Printer and PC This chapter provides information about the procedures to install the GTX-4 printer driver onto your PC and connection method of the printer to PC. For Windows 7, 8.1, and 10, different dialog boxes may be displayed. Proceed with the next step while checking each procedural step.
Page 57: Installing Printer Driver Onto Your Pc
Installation and preparation 2-4-1. Installing printer driver onto your PC To begin with, on your PC, install the printer driver for file output, "Brother GTX-4 FileOutput". At this stage, do not connect the printer to your PC yet. <TIPS> ...
Page 58: Connect With Usb2.0 Cable
Installation and preparation 2-4-2. Connect with USB2.0 cable After installation of the printer driver is completed as explained in "2-4-1. Installing printer driver onto your PC", connect the PC and the printer via a USB 2.0 cable with the printer power on. <TIPS>...
Page 59 Installation and preparation Right-click the "Brother GTX-4" icon or the "Brother GTX-4 FileOutput" icon for file output, and select the [Set as default printer]. If LAN connection is required, perform static IP address setting on the printer and add the printer to the PC.
Page 60: When Connecting Via Lan: Printer Static Ip Address Setting
For this connection of the USB cable, secure it in place by means of the cable clamp as required. From [All Programs] in the Start menu, select the "GTX-4 Maintenance" from "Brother GTX-4 Tools". After the window shown below appears, select the [IP Address Set] and click [Next].
Page 61: Manual Setting
Installation and preparation Select the desired IP address setting method and click [Next]. Manual setting Enter each of the pre-determined values of the printer for [IP Address], [Subnet Mask] and [Default Gateway], and click [Next]. (One instance of each value is cited as shown in the window below.) 2-13...
Page 62 Installation and preparation Automatic acquisition Enter the host name to be set for the printer and click [Next]. <TIPS>  The host name can contain up to 31 characters. 2-14...
Page 63 Installation and preparation When [IP address was successfully assigned to Printer.] is displayed, the process is complete. If there is any error in each of the values you have entered for the static IP Address, Subnet Mask and Default Gateway, an error message to inform you thereof accordingly will appear.
Page 64: When Connecting Via Lan: Adding A Printer To Pc
Installation and preparation 2-4-4. When connecting via LAN: Adding a printer to PC Connect your PC with the printer by means of the LAN cable to make a network connection, and power on the printer. <TIPS>  For this connection of the LAN cable, secure it in place by means of the cable clamp as required. Select the [Devices and Printers] from [Control Panel].
Page 65 Installation and preparation In the window for selection of type of printer to be installed, select the [Add a local printer]. <TIPS>  In the case of Windows 8.1, select [The printer that I want isn't listed] -> [Add a local printer or network printer with manual settings], then click [Next].
Page 66 Installation and preparation In the [Hostname or IP address] field, enter the already-setup static IP address of the printer, uncheck the [Query the printer and automatically select the driver to use], and click [Next]. (One instance of each value is cited as shown in the window below.) Then, the detection window of TCP/IP port appears, and the current window will automatically go to the additional port information window after the detection is completed.
Page 67 Installation and preparation In the [Protocol], select the [LPR], enter "BINARY_P1" in [Queue Name] of the [LPR Settings], and click [OK]. When the current screen goes back to the previous screen, click [Next]. (10) After the window shown below appears, click the [Have Disk]. 2-19...
Page 68 Installation and preparation (11) Click the [Browse], select the "32bit_OS" or "64bit_OS" folder in the installer according to the PC's OS (32 bit version/64 bit version). After the file path appears, click [OK]. (12) Make sure that a list of printer drivers is shown for the selected folder. After that, click [Next].
Page 69 Installation and preparation (14) Enter [Printer name], and click [Next]. (15) Then, the specified printer will be added to the system, following which the window shown below appears, select the [Do not share this printer], and click [Next]. 2-21...
Page 70 Installation and preparation (16) As required, select the [Set as the default printer], and click [Finish]. (17) This completes the setup for the LAN connection method for the PC. Follow the table below to adjust the printer. Menu name Things to prepare Document 2-5-1.
Page 71: Adjustment
Installation and preparation 2-5. Adjustment 2-5-1. CR (Carriage) speed adjustment Carriage speed should be adjusted when the error message [Adjust CR] is displayed on the operation panel. Adjustment should always be performed when carriage shaft cleaning or print head replacement tasks are carried out, or after completing the setup procedures.
Page 72: V-Rating Setting
Make sure that a connection of USB 2.0 cable or LAN cable is made between the printer and your PC. On the PC, from [All Programs] in the Start menu, select the "GTX-4 Maintenance" from "Brother GTX-4 Tools". After the window shown below appears, select [V-rating's settings:] and click [Next].
Page 73: Firing Adjustment
Make sure that a connection of USB 2.0 cable or LAN cable is made between the printer and your PC. On the PC, from [All Programs] in the Start menu, select the "GTX-4 Maintenance" from "Brother GTX-4 Tools". After the window shown below appears, select [Firing Adjustment] and click [Next].
Page 74: Platen Feed Adjustment
Make sure that a connection of USB 2.0 cable or LAN cable is made between the printer and your PC. On the PC, from [All Programs] in the Start menu, select the "GTX-4 Maintenance" from "Brother GTX-4 Tools". When the window shown below is displayed, select [Platen-Rolling Adjustment] and click [Next].
Page 75: White/Color Alignment
Make sure that a connection of USB 2.0 cable or LAN cable is made between the printer and your PC. On the PC, from [All Programs] in the Start menu, select the "GTX-4 Maintenance" from "Brother GTX-4 Tools". After the window shown below appears, select the [White/Color Alignment] and click [Next].
Page 76: Setting Of The Time Displayed On The Nozzle Check Pattern
Make sure that a connection of USB 2.0 cable or LAN cable is made between the printer and your PC. On the PC, from [All Programs] in the Start menu, select the "GTX-4 Maintenance" of "Brother GTX-4 Tools". After the window shown below appears, select [Setting of the time displayed on the nozzle check pattern] and click [Next].
Page 77 Installation and preparation Perform the required operation by following the on-screen instructions in the dialog box. <CAUTION>  Confirm that the date and time of your PC are set correctly, and continue. After the setting is completed, the currently displayed screen will go back to the Main screen. 2-29...
Page 78 What to do Methods for operating and adjusting the menu panel are described within this Chapter. CAUTION This printer should only be used by operators who are appropriately trained in its safe operation. Ensure there is adequate space left in front of the printer and avoid placing any objects. The platen moves forward while operating and it can strike/damage anything set in its path of movement.
Page 79: Menu
What to do 3-1. Menu 3-1-1. Relationship between the user menu and advanced menu Menu is divided into two categories, "User menu" and "Advanced (maintenance) menu". The menu intended for operation by customers and operators are classified as "User menu". The "Hidden menu"...
Page 80: White Ink Pause Mode
What to do 3-1-2-2. White Ink Pause Mode When the printer is operated using only color ink and the white ink is not to be used for prolonged periods of time, the printer should be set to run on white ink pause mode. For details of relevant operation, refer to "7-3. What to do in the White Ink Pause Mode"...
Page 81: List Of Advanced Menu Items
What to do 3-1-4. List of Advanced menu items The Advanced menu contains the following menu items: Menu item Description Firmware Update Firmware of the printer is updated using USB memory. Cap Cleaning Cap within the maintenance unit is filled with cleaning solution. Exhaust Cleaning Cleaning is conducted to flush ink tube of any bubbles.
Page 82: Exhaust Cleaning
What to do 3-1-5-3. Exhaust cleaning Air is flushed from the ink channel and head. Select [Exhaust Cleaning] from the advanced menu and press Select channel for executing the exhaust cleaning and press 3-1-5-4. White tube cleaning Item is used in case the ink discharge does not improve. For details, refer to "4-1-2.
Page 83 What to do Open the cartridge's lid. <IMPORTANT>  When opening the lid, be sure not to touch the portion (a). Otherwise, it could be damaged.  Place the entire cartridge on a flat surface, push the latches on the bottom surface of the cartridge downward and open the lid.
Page 84: Exchange Filter
What to do Put the maintenance solution pouch in its correct position. <CAUTION>  Avoid touching the portion (a) of cartridge. Otherwise, you may cut your hand. Place the pouch in a straight alignment with the cartridge Align lines with each other X0041 Close the lid, and put the maintenance solution cartridge in position inside the printer.
Page 85: Output Check
What to do 3-1-5-8. Output check To check the printer's output function, you can operate some of moving parts. Menu item Sub menu Description Wiper To Standby Position This serves to move up and down the Wiper To Center wiper of the maintenance unit. Wiper test Wiper To Upper Position And this serves to move the wiper cleaner...
Page 86: Input Check
What to do 3-1-5-9. Input check To check the printer's input function, you can display some of current sensor conditions on the display. Menu item Description This serves to display the read values of "Head clearance sensor", "Platen origin sensor", "Carriage encoder sensor", and "Head temperature sensor". <Caution>...
Page 87 What to do Location of the Output Check Solenoids On the color side On the white side Number Sub menu Solenoid Maintenance unit LANCE (color) WASTE Maintenance unit K WASTE Maintenance unit YMC WASTE Maintenance unit LANCE (white) WASTE Maintenance unit W1 WASTE Maintenance unit W2-4 WASTE...
Page 88: Print Position Adjust
Print pattern for checking nozzles is provided as a sub-menu item under the [Solid Print] item and includes [Nozzle Check White 420]. [Nozzle Check White 420] is used when printout from this menu is required by the Brother service staff.
Page 89: Log Level
Upon replacement of the main circuit board, the data backed up within the panel circuit board may be restored onto the main circuit board using the GTX-4 Service Tool. For details, refer to "6-2-4. Replacement of main circuit board". Under normal circumstances, part replacement process using the GTX-4 Service Tool should always be implemented upon replacement of the main circuit board.
Page 90 What to do Fill cleaning solution and press . After performing the check, you can check a different cap. Cap pump check Cap pump check K suction cap K suction cap Fill target cap with cleaning solution Pump is running Press OK to start pump Cap pump check K suction cap...
Page 91: Firmware Update
What to do 3-2. Firmware update The updating of firmware using USB memory is described within this section. For details on updating the firmware using a PC-based "Firmware Update Tool", refer to the relevant description within the Instruction Manual. 3-2-1. Difference between firmware updates conducted using "Firmware Update Tool" and USB memory Firmware update data used in combination with the "Firmware Update Tool"...
Page 92: Procedures For When Update Is Interrupted
What to do 3-2-3. Procedures for when update is interrupted This section describes the steps for recovery to be executed upon interruption of firmware update due to unexpected occurrences (including power OFF and readout errors for USB memories), and is applicable to both USB-based updates and those involving the "Firmware Update Tool".
Page 93: Update Using The Boot System Program
What to do 3-2-3-3. Update using the boot system program If the main program becomes incapable of operation due to the failure of the update, the boot system program incorporated into the printer is activated. The boot system program reads the firmware update data within the USB memory and activates the printer on a preliminary basis.
Page 94: Gtx-4 Service Tool
CompactFlash memories and other "write-enabled removable media".  If the software is to be carried in CD-R or DVD-R, the GTX-4 Service Tool must be copied onto the hard drive of the PC running the program. If GTX-4 Service Tool is copied for use on customer PCs, be sure to delete the program from the customer PCs after use.
Page 95: Acquisition Of Logs And The Confirmation Of Their Contents
3-4. Acquisition of logs and the confirmation of their contents 3-4-1. Points to be noted concerning logs In order to acquire the log data for GTX-4 Series select item [Log copy to USB] from the printer menu and copy log to the USB memory.
Page 96: Checking Of Logs By Gtx-4 Service Tool
Just for checking the content of the acquired logs, GTX-4 main unit and printer driver are not required. Execute the GTX-4 Service Tool, select the [View the DataLog and Settings contained in a Saved Log File], and click the [Next].
Page 97 <CAUTION>  The clock time recorded in the log represents the clock time of the timer incorporated in the GTX-4 currently operated. Therefore, the clock time may be different from the time when the GTX-4 is actually operated. Click the [Finish] to terminate the GTX-4 Service Tool.
Page 98: Improvement Of Print Quality
Improvement of print quality This chapter describes the way to solve the problems of printing quality. CAUTION This printer should only be used by operators who are appropriately trained in its safe operation. Ensure there is adequate space left in front of the printer and avoid placing any objects. The platen moves forward while operating and it can strike/damage anything set in its path of movement.
Page 99: Solutions To Print Quality Problems
Improvement of print quality 4-1. Solutions to print quality problems If any print quality problem occurs, please refer to "9-2. Solutions to print quality problems" of the instruction manual to solve the problem. If any ink-ejection failure of the head occurs, please refer to "4-1-1. Check flow when ink ejection failure of head occurs" to improve such non-ejection problem.
Page 100: Check Flow When Ink Ejection Failure Of Head Occurs
Improvement of print quality 4-1-1. Check flow when ink ejection failure of head occurs START Perform the prior confirmation (Please refer to prior confirmation items) Have you printed the nozzle check pattern? Print out the nozzle check pattern Have you performed powerful cleaning? Perform the powerful cleaning After printing nozzle check...
Page 101 Improvement of print quality Flow 1 Heads of non-ink ejection are not replaced. (1) After replacing the head (Head failure or maintenance suction failure) circuit boards of white head and color head, is such failure cleared? Heads of non-ink ejection are replaced. (Electric failure of main unit side) (5) After cleaning the maintenance parts, is such...
Page 102 Improvement of print quality Flow 2 (8) How about the results after performing powerful cleaning twice (F) Nozzles of non-ink ejection vary. additionally and then implementing nozzle check pattern printing repeatedly? (E) Nozzles of non-ink ejection are horizontally in a row. (There is a possibility of wipe failure.) (D) Non-ink ejecting...
Page 103 Improvement of print quality Flow 3 (13) When performing solid printing, does non-ink ejecting occur in the process of printing? (There is a possibility of refill insufficiency.) (14) After cleaning the exhaust portion, is such failure cleared? (15) After replacing the filter, is such failure cleared? Head...
Page 104 Improvement of print quality Prior confirmation Before starting the check flow, be sure to carry out following confirmation. Items to be checked Description Remedy Document Refer to "5-1-1. Cleaning When the cap is contaminated, it cannot fully the nozzle guard, wiper, Is the cap contaminated? contact the head, which would lead to Clean the cap...
Page 105 Improvement of print quality Replacing the flushing foam When a warning message appears on the operation panel screen or in the warning message window, replace the specified flushing foam with a new one. <TIPS>  When you replace the flushing foam, check the staining state inside the printer. If parts inside the printer (carriage guide shaft, roller guide, and carriage roller) are stained, perform cleaning with reference to "5-1-2.
Page 106 Improvement of print quality Remove the flushing receiver from the maintenance unit. <IMPORTANT>  Ink droplets will drop off from the hole on the bottom of flushing receiver. Press a waste cloth against the bottom surface, and lift the flushing receiver vertically to remove it. <NOTE>...
Page 107 Improvement of print quality Use the clean stick R to clean off any ink debris attached to the hole on the bottom of flushing receiver. <TIPS>  For this cleaning, you can use an already-used dirty clean stick R. Outboard end portions Clean stick R Inner area Flushing receiver...
Page 108 Improvement of print quality Confirmation and disposal of waste ink Check the amount of waste ink in the waste ink tank, and if the tank is filled with the waste ink up to its one-half or higher level, discard the ink. Check on the waste ink tank, and discard the waste ink.
Page 109 Improvement of print quality Replacement of ink pouch If the is displayed in the remaining ink volume indication window on the operation panel screen, replace the ink pouch which is marked with X with a new one. <IMPORTANT>  No cartridges can be refilled with any ink. Do not disassemble the ink pouch. In order to use the printer for a long period and to take full advantage of its capabilities, we recommend to use the ink pouches that are specified by us.
Page 110 Improvement of print quality Open the cartridge's lid. <IMPORTANT>  When opening the lid, be sure not to touch the portion (a). Otherwise, it could be damaged.  Place the entire cartridge on a flat surface, push the latches on the bottom surface of the cartridge downward and open the lid.
Page 111 Improvement of print quality Unpack a new ink pouch from its inner box. <IMPORTANT>  Do not place the ink pouch near the sharp edges. It could break the pouch and leak the contained ink.  Handle the ink pouch with care. It could be damaged when bent, snagged by sharp objects, or dropped. Ink pouch Ink pouch X0143...
Page 112 Improvement of print quality Close the lid, and put the ink cartridge in position inside the printer. <IMPORTANT>  Be sure to put a cartridge in its correct position. If a different ink cartridge is put by mistake, the applicable print head may be adversely affected.
Page 113: All Colors
Improvement of print quality Re-install the ink Ink should be re-installed when an entrance of air into the print head prevents proper ink-jet operation and remedial measure cannot improve the condition. While the printer is in standby mode, press on the operation panel to bring the menu screen into view. Press , select [Maintenance] >...
Page 114 Improvement of print quality Printing nozzle check pattern By printing out a nozzle check pattern, you can check on the printing quality. It is recommended to always perform this procedure to verify the output. <TIPS>  The serial number, firmware version, and print date (day/month/year) and time are printed at the bottom of the nozzle check pattern.
Page 115 Improvement of print quality ○ Normal nozzle check pattern (A) Most of the nozzles don't eject ink. (B) Half of non-ink ejection nozzles are missing. 4-18...
Page 116 Improvement of print quality (C) Only a couple of nozzle pins don't eject ink. (D) Non-ink ejecting occurs in some specific nozzles. (Due to nozzle clogging) 1st try 2nd try 3rd try 4-19...
Page 117 Improvement of print quality (E) Nozzles of non-ink ejection are horizontally in a row. (There is a possibility of wipe failure.) 1st try 2nd try 3rd try (F) Nozzles of non-ink ejection vary. 1st try 2nd try 3rd try 4-20...
Page 118 Improvement of print quality (1) After replacing the head circuit boards of head and color head, is such failure cleared? In the case that the power is turned on, press the power switch to turn off the power. With reference to "6-2-19. Replacement of carriage circuit board", replace the head circuit board for the white head and color head.
Page 119 Improvement of print quality (2) After checking the wiring of carriage circuit board through main circuit board, is such failure cleared? In the case that the power is turned on, press the power switch to turn off the power. With reference to "6-2-19. Replacement of carriage circuit board", check to see if the connector of the carriage circuit board is disconnected.
Page 120 Improvement of print quality (3) After replacing the carriage circuit board, is such failure cleared? In the case that the power is turned on, press the power switch to turn off the power. With reference to "6-2-19. Replacement of carriage circuit board", replace the carriage circuit board. Print out a nozzle check pattern to check the result.
Page 121 Improvement of print quality (4) After replacing the main circuit board, is such failure cleared? In the case that the power is turned on, press the power switch to turn off the power. With reference to "6-2-4. Replacement of main circuit board", replace the main circuit board with a new one. Print out a nozzle check pattern to check the result.
Page 122 Improvement of print quality (5) After cleaning the maintenance parts, is such failure cleared? Clean the exhaust cap and suction cap and the surrounding area of the nozzle surface. Clean the nozzle guard, wiper, exhaust cap, and suction cap. Make the clean stick R, cleaning cup, tweezers, gloves and cleaning solution, which come standard with the printer, available for use.
Page 123 Improvement of print quality Cleaning the nozzle guard Put a proper amount of cleaning solution into the cleaning cup. Moisten a new clean stick R with the cleaning solution. <IMPORTANT>  Use a new clean stick R when you start cleaning. ...
Page 124 Improvement of print quality Wipe the resin part between the print head's nozzle surface and nozzle guard. <IMPORTANT>  Be sure not to touch the nozzle surface as well as the level surface and sidling surface of the nozzle guard. Resin part Clean this part Nozzle surface...
Page 125 Improvement of print quality Cleaning wiper Use clean stick R to wipe clean the surface of the wiper as well as the gap between the convex part and the wiper. <IMPORTANT>  Never touch the tip end of clean stick R with your hand. If any sebaceous matter is attached to the wiper, it may result in a printer malfunction.
Page 126 Improvement of print quality Cleaning exhaust cap Wipe clean the rubber seal of exhaust cap with the clean stick R. <IMPORTANT>  Never touch the tip end of clean stick R with your hand. If any sebaceous matter is attached to the wiper, it may result in a printer malfunction.
Page 127 Improvement of print quality Cleaning conditions Pre-cleaning state Post-cleaning state On the white side Exhaust cap rubber part Exhaust cap rubber part On the color side Exhaust cap rubber part Exhaust cap rubber part X0203 4-30...
Page 128 Improvement of print quality Cleaning suction cap Wipe the rubber seal and lip of the suction cap with one side of the tip portion of clean stick R in parallel with the seal. <IMPORTANT>  Clean the lip part of the suction cap carefully with clean stick R. The print head dries and causes an ejection failure if solidified ink remains.
Page 129 Improvement of print quality Cleaning conditions Pre-cleaning state Post-cleaning state X0204 After the cleaning is completed, close the front cover. Turn on the power. <NOTE>  Dispose of any waste resulting from the cleaning in accordance with applicable laws and ordinances. <TIPS>...
Page 130 Improvement of print quality Clean the surrounding area of nozzle surface Make the clean stick R, cleaning cup, gloves and cleaning solution, which come standard with the printer, available for use. <IMPORTANT>  Use a new clean stick R when you start cleaning. ...
Page 131 Improvement of print quality Moisten a clean stick R with the cleaning solution. <IMPORTANT>  Be sure to use a different clean stick R separately for the color head and the white head. Use a new clean stick R when you start cleaning.
Page 132 Improvement of print quality Cleaning conditions Pre-cleaning state Post-cleaning state X0205 Close the front cover, turn on the power. From the menu, select [Head Cleaning] > [Powerful Cleaning] > [All Print Heads], and press <NOTE>  Dispose of any waste resulting from the cleaning in accordance with applicable laws and ordinances. <TIPS>...
Page 133 Improvement of print quality (6) Is maintenance operation (suction, exhaust) normal? * Scheduled for incorporation in future versions At this time, proceed with the flowchart on the premise that the suction normally operates (yes). With reference to "3-1-3. How to display Advanced menu", select the Advanced mode. From the Advanced menu, select [Cap pump check], and press the .
Page 134 Improvement of print quality (7) After replacing the suction cap, is such failure cleared? With reference to "6-1-25. Cap rubber replacement", replace it with a new one. Print out a nozzle check pattern to check the result.  If non-ink ejection nozzle is not found -> OK ...
Page 135 Improvement of print quality (8) How about the results after performing the suction purge and pin check twice additionally? From the menu, select [Head Cleaning] > [Powerful Cleaning] > [All Print Heads], and press <NOTE>  Dispose of any waste resulting from the cleaning in accordance with applicable laws and ordinances. <TIPS>...
Page 136 Improvement of print quality (9) After cleaning the surrounding areas of wiper and nozzle surface, is such failure cleared? Clean the surrounding areas of wiper and nozzle surface. Clean the wiper. Use clean stick R to wipe clean the surface of the wiper as well as the gap between the convex part and the wiper. <IMPORTANT>...
Page 137 Improvement of print quality Clean the surrounding area of nozzle surface Make the clean stick R, cleaning cup, gloves and cleaning solution, which come standard with the printer, available for use. <IMPORTANT>  Use a new clean stick R when you start cleaning. ...
Page 138 Improvement of print quality Moisten a clean stick R with the cleaning solution. <IMPORTANT>  Be sure to use a different clean stick R separately for the color head and the white head. Use a new clean stick R when you start cleaning.
Page 139 Improvement of print quality Cleaning conditions Pre-cleaning state Post-cleaning state X0205 Close the front cover, turn on the power. From the menu, select [Head Cleaning] > [Powerful Cleaning] > [All Print Heads], and press <NOTE>  Dispose of any waste resulting from the cleaning in accordance with applicable laws and ordinances. <TIPS>...
Page 140 Improvement of print quality (10) After replacing the wiper, is such failure cleared? Have the supplied gloves and wiper ready. From the menu, select [Maintenance] > [Maintenance Part Clean/Replace], and press <IMPORTANT>  If any other error or message is displayed on the operation panel or warning message window, follow the message to solve the problem, then perform the cleaning.
Page 141 Improvement of print quality Remove the flushing receiver from the maintenance unit. <IMPORTANT>  Ink droplets will drop off from the hole on the bottom of flushing receiver. Press a waste cloth against the bottom surface, and lift the flushing receiver vertically to remove it. Flushing receiver Waste cloth Front cover...
Page 142 Improvement of print quality Remove the wiper from the maintenance unit. <IMPORTANT>  There are two protruded parts underneath. Thoroughly remove the wiper not to damage these parts. Wiper Wiper Protrusion Protrusion X0150 Insert a new wiper into the printer from above. Wiper X0151 4-45...
Page 143 Improvement of print quality (10) Place the spring under the wiper on the maintenance unit latch. Wiper Spring Latch X0152 (11) Insert a wiper cleaner into the printer from above, tip it leftward and put it in place. <TIPS>  During this process, it is recommended to also replace the wiper cleaner with a new one.
Page 144 Improvement of print quality (12) Mount the flushing receiver back to its original place in the maintenance unit. <TIPS>  Direct its orientation with a hole on the bottom to the front. (13) Close the front cover. (14) Turn on the power. <NOTE>...
Page 145 Improvement of print quality (11) After cleaning the surrounding areas of wiper and nozzle surface, is such failure cleared? Clean the surrounding areas of wiper and nozzle surface. Clean the wiper. Use clean stick R to wipe clean the surface of the wiper as well as the gap between the convex part and the wiper. <IMPORTANT>...
Page 146 Improvement of print quality Clean the surrounding area of nozzle surface Make the clean stick R, cleaning cup, gloves and cleaning solution, which come standard with the printer, available for use. <IMPORTANT>  Use a new clean stick R when you start cleaning. ...
Page 147 Improvement of print quality Moisten a clean stick R with the cleaning solution. <IMPORTANT>  Be sure to use a different clean stick R separately for the color head and the white head. Use a new clean stick R when you start cleaning.
Page 148 Improvement of print quality Cleaning conditions Pre-cleaning state Post-cleaning state X0205 Close the front cover, turn on the power. From the menu, select [Head Cleaning] > [Powerful Cleaning] > [All Print Heads], and press <NOTE>  Dispose of any waste resulting from the cleaning in accordance with applicable laws and ordinances. <TIPS>...
Page 149 Improvement of print quality (12) After replacing the wiper cleaner, is such failure cleared? With reference to "6-1-19. Replacing the wiper cleaner", replace the wiper cleaner with a new one. Print out a nozzle check pattern to check the result. ...
Page 150 Improvement of print quality (13) When performing solid printing, does non-ink ejecting occur in the process of printing? With reference to "3-1-3. How to display Advanced menu", select the Advanced mode. Load A3-size papers on the center of the platen. <NOTE>...
Page 151 Improvement of print quality (14) After cleaning the exhaust portion, is such failure cleared? Confirm the state of the exhaust port. With reference to "3-1-5-3. Exhaust cleaning", clean the exhaust portion. Refer to "(13) When performing solid printing, does non-ink ejecting occur in the process of printing?" and perform solid printing and check the result.
Page 152 Improvement of print quality (15) After replacing the filter, is such failure cleared? <IMPORTANT>  When replacing multiple filters, filters for individual colors should be replaced one by one. Replace the filter for the first color and install ink, then replace the next filter. Removing multiple filters at the same time might damage the print head. <TIPS>...
Page 153 Improvement of print quality Rotate the nut of the tube on the head side and remove the filter. Place a new filter on the head side tube and fasten the nut. <IMPORTANT>  Install the filter with no stamp facing the tube. Pay attention to this installation orientation. <NOTE>...
Page 154 Improvement of print quality (14) With reference to "6-1-28. Replacement of filters of print head on white side", replace the filter with a new one. (15) Print out a nozzle check pattern to check the result.  If non-ink ejection nozzle is not found -> OK ...
Page 155: White Head Cleaning
Improvement of print quality 4-1-2. White head cleaning If a problem concerning firing of the white head side is not cleared even after performing the head cleaning, perform the white head cleaning. After the white head cleaning is completed, conduct the Install White Ink After Cleaning. <TIPS>...
Page 156 Improvement of print quality Open the cartridge's lid. <IMPORTANT>  When opening the lid, be sure not to touch the portion (a). Otherwise, it could be damaged.  Place the entire cartridge on a flat surface, push the latches on the bottom surface of the cartridge downward and open the lid.
Page 157 Improvement of print quality Put the maintenance solution pouch in its correct position. <CAUTION>  Avoid touching the portion (a) of cartridge. Otherwise, you may cut your hand. Place the pouch in a straight alignment with the cartridge Align lines with each other X0041 Close the lid, and put the maintenance solution cartridge in position inside the printer.
Page 158 Improvement of print quality Install White Ink After Cleaning Make sure the message [Install White Ink After Cleaning] is displayed on the liquid crystal panel. <TIPS>  Perform the work operation by following the on-screen instructions. Take out the maintenance solution cartridge from the printer. <CAUTION>...
Page 159 Improvement of print quality Take out the maintenance solution pouch from the cartridge, and put the white ink pouch in place. Push the tip end of the ink pouch into the cartridge until it clicks into place. Straighten the ink pouch in such a manner that it will be aligned with the gutter of lid of cartridge, and mount in position by pulling it with your hand.
Page 160 Improvement of print quality Open the lid of the cartridge and place the ink pouch in its correct position. <IMPORTANT>  Always open the cartridge lid and properly rewind the ink pouch. If the pouch is placed without opening the lid, ink can flow into the wound section of the pouch when stirred, and cause improper winding of the pouch.
Page 161 Improvement of print quality (10) Check the waste ink tank level and take any necessary measure for it, if any, then press on the operation panel. After the cleaning is completed, the Install White Ink After Cleaning function will get started. <TIPS>...
Page 162: How To Solve Ink Pouch Wind-Up Failure
Improvement of print quality 4-2. How to solve ink pouch wind-up failure If ink pouch wind-up failure occurs, improve the wind-up, referring to "4-2-1. How to solve ink pouch wind-up failure". If an ink pouch wind-up error code is displayed, improve the wind-up problem, referring to "4-2-2. What to do if an error code is displayed".
Page 163 Improvement of print quality 4-2-1. How to solve ink pouch wind-up failure Ink pouch is not properly wound up Possible Cause Corrective Action Is the ink pouch in contact with the side face of the cartridge due to unevenness? Correctly install the ink pouch with reference to Is the ink pouch sagged and wrinkled? "Replacement of ink pouch".
Page 164 Improvement of print quality Ink pouch wind-up stops when ink level lowers (to middle or near) Possible Cause Corrective Action Is foreign matter caught on the tip of the ink level detection Remove the foreign matter. plate? Install the ink level detection plate spring to the ink level Has the ink level detection plate spring come off the ink detection plate with reference to "6-1-34.
Page 165: What To Do If An Error Code Is Displayed
Improvement of print quality 4-2-2. What to do if an error code is displayed <IMPORTANT>  If an error code 2080 to 2083 (CMYK), 2084 (W12), or 2085 (W34) is displayed, take out and check the cartridge. Error code Description Possible Cause 2080 2081...
Page 166: Regular Maintenance
Regular Maintenance 5-1. Cleaning 5-1-1. Cleaning the nozzle guard, wiper, exhaust cap, and suction cap When a warning message appears in the warning message window, perform the cleaning. In the event that maintenance has been performed inadequately, a printed material may be soiled with waste ink during a print session or a printed surface quality may deteriorate.
Page 167 Regular Maintenance Open the front cover, and clean each of the nozzle guards, wipers, exhaust caps, and suction caps. <TIPS>  For the cleaning method, refer to the description mentioned below. Exhaust cap suction cap Exhaust cap Front cover On the white side suction cap On the color side Wiper...
Page 168 Regular Maintenance Cleaning of the nozzle guard, wiper and exhaust cap should be performed separately for the white side and color side. For the way to perform cleaning, refer to the respective items. Perform cleaning of the white side. Prepare a new clean stick R and the cleaning solution. Perform cleaning of the nozzle guard part and the resin part on the white side.
Page 169 Regular Maintenance Cleaning the nozzle guard Put a proper amount of cleaning solution into the cleaning cup. Moisten a new clean stick R with the cleaning solution. <IMPORTANT>  Use a new clean stick R when you start cleaning.  Never touch the tip end of clean stick R with your hand.
Page 170 Regular Maintenance Wipe the resin part between the print head's nozzle surface and nozzle guard. <IMPORTANT>  Be sure not to touch the red-frame zone of the nozzle surface.  For cleaning, be sure not to use any tool other than clean stick R. Resin part Clean this part Nozzle surface...
Page 171: Cleaning Wiper
Regular Maintenance Cleaning wiper Use clean stick R to wipe clean the surface of the wiper as well as the gap between the convex part and the wiper. <IMPORTANT>  Never touch the tip end of clean stick R with your hand. If any sebaceous matter is attached to the wiper, it may result in a printer malfunction.
Page 172 Regular Maintenance Cleaning exhaust cap Wipe clean the rubber seal of exhaust cap with the clean stick R. <IMPORTANT>  Never touch the tip end of clean stick R with your hand. If any sebaceous matter is attached to the wiper, it may result in a printer malfunction.
Page 173 Regular Maintenance Cleaning conditions Pre-cleaning state Post-cleaning state On the white side Exhaust cap rubber part Exhaust cap rubber part On the color side Exhaust cap rubber part Exhaust cap rubber part X0203...
Page 174 Regular Maintenance Cleaning suction cap Wipe the rubber seal and lip of the suction cap with one side of the tip portion of clean stick R in parallel with the seal. <IMPORTANT>  Thoroughly clean the lip of the suction cap using clean stick R. Leaving solidified ink dries the print head, possibly causing non-ejection.
Page 175 Regular Maintenance Cleaning conditions Pre-cleaning state Post-cleaning state X0204 5-10...
Page 176: Cleaning The Internal Area Of Printer
Regular Maintenance 5-1-2. Cleaning the internal area of printer When you replace the wiper cleaner and the flushing foam, check the staining state inside the printer. If parts inside the printer (carriage guide shaft, roller guide, and carriage roller) are stained, perform cleaning. Prepare a clean stick R, cleaning cup, gloves, cleaning solution, and grease which come standard with the printer.
Page 177 Regular Maintenance Remove three screws to remove the encoder cover. <CAUTION>  Do not touch the latch under the encoder cover. Otherwise, the operator may get injured. <IMPORTANT>  Do not touch the encoder on the main unit. Screw Encoder cover Latch Latch X0148...
Page 178 Regular Maintenance With the clean stick R, wipe away the ink mist on the carriage roller part. Move the carriage from side to side to rotate the roller part, and wipe all around the carriage roller. Carriage roller Carriage Clean stick R X0170 (10) Clean the carriage guide shaft and the three sides (upper, front, and lower sides across which the roller rolls) of...
Page 179 Regular Maintenance (12) Insert the two latches under the encoder cover and fix the cover with three screws. (13) Close the front cover. (14) Turn on the power. <NOTE>  Dispose of any waste resulting from the cleaning in accordance with applicable laws and ordinances. <TIPS>...
Page 180: Cleaning The Cr (Carriage) Plate
Regular Maintenance 5-1-3. Cleaning the CR (carriage) plate Clean the carriage plate when it is contaminated with ink. <TIPS>  You can use an already-used clean stick R. Make the clean stick R, cleaning cup, gloves and cleaning solution, which come standard with the printer, available for use.
Page 181 Regular Maintenance Moisten a clean stick R with the cleaning solution. <IMPORTANT>  If you use an already-used clean stick R, do not use it for other purposes than cleaning the carriage plate.  Do not use other fluids (water, etc.), because they may damage the print heads. ...
Page 182: Cleaning Of Head Nozzle
Regular Maintenance 5-1-4. Cleaning of head nozzle If a problem of non-ejection of ink-jet droplets is not cleared even after performing the head cleaning, perform the head nozzle cleaning. <IMPORTANT>  Refer to "5-1-1. Cleaning the nozzle guard, wiper, exhaust cap, and suction cap" and initiate cleaning of head nozzle after cleaning nozzle guard.
Page 183 Regular Maintenance Put a proper amount of cleaning solution into the cleaning cup. Moisten a clean stick R with the cleaning solution. <IMPORTANT>  Be sure to use a different clean stick R separately for the color head and the white head. Use a new clean stick R when you start cleaning.
Page 184: Cleaning The Surrounding Area Of Nozzle Surface
Regular Maintenance 5-1-5. Cleaning the surrounding area of nozzle surface Make the clean stick R, cleaning cup, gloves and cleaning solution, which come standard with the printer, available for use. <IMPORTANT>  Use a new clean stick R when you start cleaning. ...
Page 185 Regular Maintenance Put a proper amount of cleaning solution into the cleaning cup. Moisten a clean stick R with the cleaning solution. <IMPORTANT>  Be sure to use a different clean stick R separately for the color head and the white head. Use a new clean stick R when you start cleaning.
Page 186 Regular Maintenance Cleaning conditions Pre-cleaning state Post-cleaning state X0205 5-21...
Page 187: Cleaning Of Exhaust Opening
Regular Maintenance 5-1-6. Cleaning of Exhaust Opening Method of confirmation Exhaust opening may be clogged in the following situation. Confirm condition of opening according to instructions.  Ink cannot be loaded upon initial operation.  Maintenance solution cannot be loaded in White Head Cleaning / White Ink Pause Mode. ...
Page 188 Regular Maintenance Head is temporally uncapped during the exhaust cleaning operation. Confirm presence of the ink within the cap during this time. <IMPORTANT>  In case cap is not filled with ink, there is a possibility that the exhaust opening is clogged. In this situation, clean exhaust opening.
Page 189 Regular Maintenance Method of cleaning exhaust opening Select the [Output Check] from the Advanced menu and select the [Carriage Test] > [To Center]. Insert wire with diameter less than 0.03 in. (0.8 mm) into the opening and remove clogged ink. <CAUTION>...
Page 190: Cleaning Of Encoder Strip
Regular Maintenance 5-1-7. Cleaning of encoder strip Select the [Output Check] from the Advanced menu and select the [Carriage Test] > [To Center]. Press and hold down the power button to power off. <IMPORTANT>  Please complete the task within 30 minutes, in order to prevent the print heads from drying up. Long-hour continuation of a head without capping may lead to non-ejection of ink-jet droplets.
Page 191 Regular Maintenance Also confirm that the encoder strip is wedged between the sensors. Reassemble encoder cover F using the three screws and close top cover of the main unit. Turn on the power. After turning on the power, be sure to perform head cleaning and print the nozzle-check pattern to check the head state.
Page 192 When replacing parts and installing optional accessories, be sure to use only genuine Brother parts. Brother will not be held responsible for any accidents or problems resulting from the use of non-genuine parts.
Page 193: Parts Exchange
Disassembly / Replacement / Adjustment 6-1. Parts exchange 6-1-1. Necessary tools Please prepare the following tools in order to exchange parts:  Phillips screwdriver: #2  Long Phillips screwdriver [shaft length 7.9 in. (20 cm) or longer]: #2  Stubby Phillips screwdriver [overall length 2.8 in. (7 cm) or less]: #2 ...
Page 194 Disassembly / Replacement / Adjustment 6-1-2. Disassembly / Assembly of covers In the case that the power is turned on, press the power switch to turn off the power. Disengage power cable from main unit. Disassembly Remove the two screws fixing the cover PB and detach the cover PB while lifting it. Detach the mist fan filter located on either side of the cover UB.
Page 195 Disassembly / Replacement / Adjustment Remove the four screws fixing the main unit top cover, then detach cover from main unit. Remove the three screws fixing the encoder cover F, then detach cover from main unit. Remove the four screws fixing the cartridge cover B on the right rear of the main unit to detach it. Cartridge cover B...
Page 196 Disassembly / Replacement / Adjustment Remove the two screws fixing the cartridge cover located at the bottom of the right side of the main unit. Remove the two screws fixing the cartridge cover located inside the cover UR. Lift up the portion marked below of the cartridge cover to detach it. Cartridge cover Cover UR (10)
Page 197 Disassembly / Replacement / Adjustment (11) Remove the five screws fixing the cover L to detach cover. (12) Remove the screw (one) and two hole bolts fixing the cover UL and detach cover upon lifting its rear portion. <IMPORTANT>  Always remove cover L first, then detach cover UL.
Page 198 Disassembly / Replacement / Adjustment (13) Remove the four screws on either side of the cover PF. (14) Loosen the two screws fixing the rear side of the cover PF to pull out cover. Cover PF Cover PF (15) Remove the four screws on either side of the cover PC and detach cover. Cover PC (16) Remove the five screws fixing the cover DL to detach cover.
Page 199 Disassembly / Replacement / Adjustment (17) Remove the four screws fixing the cover DR to detach it. (18) Remove the four screws fixing the cartridge front cover to detach cover. (19) Remove the two screws fixing the cover DBR and slide down to detach it. (20) Remove the three screws fixing the cover DBL to detach it.
Page 200 Disassembly / Replacement / Adjustment Assembly To perform the assembly, take the reverse procedures to disassembly operation. <TIPS>  When assembling cover UB, main unit top cover, cover UR and cover UL, be sure to conduct the final tightening after adjusting the gaps between covers upon preliminary assembly.
Page 201 Disassembly / Replacement / Adjustment 6-1-3. Disassembly / Assembly of platen Disassembly Press on the control panel to advance platen. Press the power switch to turn off the power. Loosen Platen fixing lever to detach platen. <CAUTION>  Rotate Platen height adjustment lever so lever is pointed rearward. ...
Page 202 Disassembly / Replacement / Adjustment Open the top cover of the main unit and loosen the two screws fixing the rear side of the cover PF. Pull out the cover PF. Remove the two screws fixing the cover PB and detach the cover PB while lifting it. Cover PB Remove the four screws on either side of the cover PC and pull out cover.
Page 203 Disassembly / Replacement / Adjustment 6-1-4. Replacement of platen and deceleration belts Disassembly Remove covers upon reference to "6-1-3. Disassembly / Assembly of platen". Remove two screws on the platen arm and detach the belt connecting fittings for the platen belt. Loosen the two hole bolts and relax the tension applied to the platen belt using the belt tension adjustment hole bolt.
Page 204 Disassembly / Replacement / Adjustment Loosen the two hole bolts and relax the tension applied to the deceleration belt using the belt tension adjustment hole bolt. Detach deceleration belt from the pulley. Deceleration belt Pulley Belt tension adjustment hole bolt Remove the six hole bolts fixing pulley unit to the main unit to detach the pulley unit.
Page 205 Disassembly / Replacement / Adjustment (10) Remove the retaining ring and detach the shaft, tension pulley and tension pulley bearing from the platen belt tension adjustment mechanism. Shaft Retaining ring Tension pulley bearing Tension pulley Assembly To perform the assembly, take the reverse procedures to disassembly operation. <IMPORTANT>...
Page 206 Disassembly / Replacement / Adjustment Assemble platen belt onto the belt fixation fittings using the belt connecting fittings. <IMPORTANT>  Be sure to insert three ridges of the platen belt into each of the openings located on the belt connecting fittings to prevent any of the openings from becoming vacant.
Page 207 Disassembly / Replacement / Adjustment 6-1-5. Tension adjustment for platen and deceleration belts Prepare a sonic belt tension tester [Gates Unitta parts no.:U-507]. Belt tension tester Unit mass (WEIHT) Width (WIDTH) Span (SPAN) Tension Settings width (g/mm) × in. (mm) in.
Page 208 Disassembly / Replacement / Adjustment Measure tension applied to platen belt and confirm value is as specified. Belt tension tester Loosen the two hole bolts and adjust the tension applied to the deceleration belt using the belt tension adjustment hole bolt if necessary. Belt tension adjustment hole bolt Assembly To perform the assembly, take the reverse procedures to disassembly operation.
Page 209 Disassembly / Replacement / Adjustment 6-1-6. Replacement of platen motor Disassembly Remove covers upon reference to "6-1-3. Disassembly / Assembly of platen". Loosen the two hole bolts and relax the tension applied to the deceleration belt using the belt tension adjustment hole bolt.
Page 210 Disassembly / Replacement / Adjustment Assembly To perform the assembly, take the reverse procedures to disassembly operation. <IMPORTANT>  Adjust tension applied to the deceleration belt upon reference to "6-1-5. Tension adjustment for platen and deceleration belts". 6-19...
Page 211 Disassembly / Replacement / Adjustment 6-1-7. Replacement of platen pulley unit Disassembly Remove covers upon reference to "6-1-3. Disassembly / Assembly of platen". Remove two screws on the platen arm and detach the belt connecting fittings for the platen belt. Loosen the two hole bolts and relax the tension applied to the platen belt using the belt tension adjustment hole bolt.
Page 212 Disassembly / Replacement / Adjustment Remove the six hole bolts fixing pulley unit to the main unit to detach the pulley unit. Assembly To perform the assembly, take the reverse procedures to disassembly operation. <IMPORTANT>  Adjust tension applied to the platen and deceleration belts upon reference to "6-1-5. Tension adjustment for platen and deceleration belts".
Page 213 Disassembly / Replacement / Adjustment 6-1-8. Replacement of platen arm Disassembly Remove covers with reference to "6-1-3. Disassembly / Assembly of platen". Attach two positioning marks to the shaft and support plate. Marking (positioning marks) Support plate Shaft Remove two screws on the platen arm and detach the belt connecting fittings for the platen belt. Loosen the two hole bolts and relax the tension applied to the platen belt using the belt tension adjustment hole bolt.
Page 214 Disassembly / Replacement / Adjustment Loosen the four hole bolts and pull out the two shafts on the front side of the printer. <IMPORTANT>  Pull out the shafts by sliding them straight toward the rear. Shafts Pull out and remove the platen arm from the shafts. Platen arm 6-23...
Page 215 Disassembly / Replacement / Adjustment Assembly To perform the assembly, take the reverse procedures to disassembly operation. <IMPORTANT>  Adjust tension applied to the platen belts with reference to "6-1-5. Tension adjustment for platen and deceleration belts". Align the marks, attached at the time of disassembly, on the shaft and support plate. Marking (positioning marks) Support plate...
Page 216 Disassembly / Replacement / Adjustment Similarly, temporarily tighten the two hole bolts on the rear side while lightly pressing the platen arm toward yourself. Then finally tighten them. 6-25...
Page 217 Disassembly / Replacement / Adjustment 6-1-9. Replacement of platen origin sensor Refer to "6-2-22. Replacement of platen origin sensor". 6-26...
Page 218 Disassembly / Replacement / Adjustment 6-1-10. Print position adjust Enables adjustment of print position in relation to the platen. <TIPS>  Print position allows for adjustment in units of 0.02 in. (0.5 mm). Select [Print Position Adjust] within the advanced menu. Advanced Menu Print Position Adjust Exchange Filter...
Page 219 Disassembly / Replacement / Adjustment 6-1-11. Level setting for top surface of platen Press on the control panel to advance platen. Select the [Output Check] from the Advanced menu and select the [Carriage Test] > [To Center]. Press and hold down the power button to power off.
Page 220 Disassembly / Replacement / Adjustment Measure the height of the carriage plate and platen center and check if it is 1.64±0.01 in. (41.6±0.2 mm). 41.6±0.2mm Likewise measure height in the vicinity of the four adjustment screws and confirm height is within 0 to -0.01 in. (0 to -0.2mm) in relation to the center portion of the platen.
Page 221 Disassembly / Replacement / Adjustment 6-1-12. Replacement of carriage belt In the case that the power is turned on, press the power switch to turn off the power. Disassembly Remove the two screws of the panel-side cover and slide the cover in the arrow direction to detach it. Disconnect carriage motor harnesses connected to the main circuit board.
Page 222 Disassembly / Replacement / Adjustment Remove the five screws fixing the cover UB to detach it. <CAUTION>  Be sure not to buckle the two backstops located on the cover UB. Remove the four screws fixing the main unit top cover, then detach cover from main unit. Remove the three screws of the encoder cover F to detach cover.
Page 223 Disassembly / Replacement / Adjustment Remove the screw (three) and two hole bolts fixing the cover UR and detach cover upon lifting its rear portion. Cover UR Cover UR Remove the five screws fixing the cover L to detach cover. 6-32...
Page 224 Disassembly / Replacement / Adjustment (10) Remove the screw (one) and two hole bolts fixing the cover UL and detach cover upon lifting its rear portion. <IMPORTANT>  Always remove cover L first, then detach cover UL. Cover UL (11) Remove the three hole bolts on tension adjustment mechanism and detach tension adjustment mechanism.
Page 225 Disassembly / Replacement / Adjustment (13) Loosen the two hole bolts and pull carriage belt out of the belt connecting fittings. Assembly To perform the assembly, take the reverse procedures to disassembly operation. Thread the carriage belt beneath the belt connecting fittings and secure with two hole bolts. <IMPORTANT>...
Page 226 Disassembly / Replacement / Adjustment Select [Start (after cleaning/setup)] and press <TIPS>  Wait until the carriage stops moving and the sound of pong is heard.  It takes about 3 minutes to adjust the carriage speed. CR Speed Adjustment Auto Adjusting Please Wait 6-35...
Page 227: Carriage Belt Tension Adjustment
Disassembly / Replacement / Adjustment 6-1-13. Carriage belt tension adjustment Prepare a sonic belt tension tester [Gates Unitta parts no.:U-507]. Belt tension tester Unit mass (WEIHT) Width (WIDTH) Span (SPAN) Tension setting width (g/mm) x length (meter) Carriage belt 22～30 Disassembly Remove the cover with reference to "6-1-12.
Page 228 Disassembly / Replacement / Adjustment Assembly To perform the assembly, take the reverse procedures to disassembly operation. Adjust the carriage speed after attaching the cover. While the printer is in standby mode, press on the operation panel to bring the menu screen into view. From the menu, select [Printer Setting] >...
Page 229 Disassembly / Replacement / Adjustment 6-1-14. Replacement of carriage motor Disassembly Remove the cover with reference to "6-1-12. Replacement of carriage belt". Loosen the two hole bolts and then the belt tension adjustment hole bolt to relax the tension applied to the carriage belt.
Page 230 Disassembly / Replacement / Adjustment Remove the two hole bolts to detach bracket. Remove the two screws from the bracket and detach the carriage motor, flange and bearing from the bracket. Bearing Flange Carriage motor Remove the locking screw fixing the pulley from the carriage motor and detach the pulley. 6-39...
Page 231 Disassembly / Replacement / Adjustment Assembly To perform the assembly, take the reverse procedures to disassembly operation. <IMPORTANT>  Be sure to adjust the position of the pulley to avoid the bearing from forming a gap against the bracket in attaching the bearing, flange and carriage motor onto the bracket.
Page 232 Disassembly / Replacement / Adjustment Adjust the carriage speed after attaching the cover. While the printer is in standby mode, press on the operation panel to bring the menu screen into view. From the menu, select [Printer Setting] > [CR Speed Adjustment], and press Select [Start (after cleaning/setup)] and press <TIPS>...
Page 233 Disassembly / Replacement / Adjustment 6-1-15. Replacement of ball bushing Select the [Output Check] from the Advanced menu and select the [Carriage Test] > [To Center]. Press and hold down the power button to power off. <IMPORTANT>  Please complete the task within 1 hour, in order to prevent the print heads from drying up. Long-hour continuation of a head without capping may lead to non-ejection of ink-jet droplets.
Page 234 Disassembly / Replacement / Adjustment Detach pulley and carriage belt from tension adjustment mechanism. Carriage belt Pulley Loosen the two hole bolts and detach belt connecting fittings, then pull carriage belt out of the fittings. Remove two screws fixing the encoder circuit board to detach board from the carriage base. Loosen locking screw (one) and extract carriage shaft.
Page 235 Disassembly / Replacement / Adjustment Loosen locking screws (one on each end) on carriage base, and detach the two ball bushings (one on each end). Ball bushing Ball bushing Assembly To perform the assembly, take the reverse procedures to disassembly operation. Attach ball bushings to carriage base making sure one row of balls incorporated within the bushing is maintaining horizontal position.
Page 236 Disassembly / Replacement / Adjustment Attach encoder circuit board to detach board to the carriage base with two screws. <CAUTION>  Confirm that the encoder strip is wedged between the sensors. <TIPS>  Re-attach circuit board upon reference to "6-2-20. Replacement of encoder circuit board". Thread the carriage belt beneath the belt connecting fittings and secure with two hole bolts.
Page 237 Disassembly / Replacement / Adjustment Select [Start (after cleaning/setup)] and press <TIPS>  Wait until the carriage stops moving and the sound of pong is heard.  It takes about 3 minutes to adjust the carriage speed. CR Speed Adjustment Auto Adjusting Please Wait 6-46...
Page 238 Disassembly / Replacement / Adjustment 6-1-16. Height adjustment of carriage Select the [Output Check] from the Advanced menu and select the [Carriage Test] > [To Center]. Press and hold down the power button to power off. Advabced Menu Output Check Exchange Filter Wiper Test Setting special work mode...
Page 239 Disassembly / Replacement / Adjustment To adjust the height, loosen the pin and turn it with a flathead screwdriver. 6-48...
Page 240 Disassembly / Replacement / Adjustment 6-1-17. Replacement of encoder strip Disassembly Remove the three screws of the encoder cover F to detach it. Using a pair of pliers, detach the spring attached at the right of the encoder strip from the frame. Push the nylon rivet on the left of the encoder strip from the reverse side and detach it from the frame.
Page 241 Disassembly / Replacement / Adjustment Assembly To perform the assembly, take the reverse procedures to disassembly operation. <CAUTION>  Be sure not to touch the encoder strip as much as possible. And, check the up and down orientation of the encoder strip. The lower half of it is transparent. <TIPS>...
Page 242 Disassembly / Replacement / Adjustment 6-1-18. Replacement of maintenance unit Disassembly Select the [Output Check] from the Advanced menu and select the [Carriage Test] > [To Center]. Press and hold down the power button to power off. <IMPORTANT>  Please complete the task within 1 hour, in order to prevent the print heads from drying up. Long-hour continuation of a head without capping may lead to non-ejection of ink-jet droplets.
Page 243 Disassembly / Replacement / Adjustment Remove the three screws fixing the cover L to detach it. Cover L Remove the three screws fixing the cover DBL to detach it. Cover L Cover DBL Detach the color and white flashing boxes. Wipe away ink waste under the flashing boxes if left.
Page 244 Disassembly / Replacement / Adjustment Detach the joint of the cleaning solution tube and bind the tube with a rubber band or clip so that the cleaning solution may not spill out. (10) Detach the waste ink tube located at the bottom of the maintenance unit from the Y joint. (11) Disconnect the three connectors (CN7 (8p), CN15 (8p), CN19 (5p)) connected to the maintenance circuit board from the main unit.
Page 245 Disassembly / Replacement / Adjustment (12) Turn the clamp located on the rear of the maintenance unit so that it is parallel to the carriage frame. (13) Remove the six screws, shown in the photo below, fixing the maintenance unit. (14) Lift up the maintenance unit from the bottom, slide it in the arrow direction, and detach it from the bottom of the main unit.
Page 246 Disassembly / Replacement / Adjustment Assembly To perform the assembly, take the reverse procedures to disassembly operation. The waste ink tube must be assembled without causing distortion or breakage. Attach the tube stopper 2. When attaching the tube in the main unit, assemble it so that the boss located on the front of the main unit does not run on the main maintenance unit.
Page 247: Replacing The Wiper Cleaner
Disassembly / Replacement / Adjustment 6-1-19. Replacing the wiper cleaner When a warning message appears on the operation panel screen or in the warning message window, replace the specified wiper cleaner with a new one. <TIPS>  When you replace the wiper cleaner, check the staining state inside the printer. If parts inside the printer (carriage guide shaft, roller guide, and carriage roller) are stained, perform cleaning with reference to "5-1-2.
Page 248 Disassembly / Replacement / Adjustment Take out the wiper cleaner from its packing bag, and remove it from its protector. <IMPORTANT>  As soon as it is unpacked, do not leave it as it is and put it in position. Wiper cleaner Protector X0128...
Page 249 Disassembly / Replacement / Adjustment 6-1-20. Exchanging Wiper Blade Assembly Have the supplied gloves and wiper ready. From the menu, select [Maintenance] > [Maintenance Part Clean/Replace], and press <IMPORTANT>  If any other error or message is displayed on the operation panel or warning message window, follow the message to solve the problem, then perform the cleaning.
Page 250 Disassembly / Replacement / Adjustment Remove the flushing receiver from the maintenance unit. <IMPORTANT>  Ink droplets will drop off from the hole on the bottom of flushing receiver. Press a waste cloth against the bottom surface, and lift the flushing receiver vertically to remove it. Flushing receiver Waste cloth Front cover...
Page 251 Disassembly / Replacement / Adjustment Remove the wiper from the maintenance unit. <IMPORTANT>  There are two protruded parts underneath. Thoroughly remove the wiper not to damage these parts. Wiper Wiper Protrusion Protrusion X0150 Insert a new wiper into the printer from above. Wiper X0151 6-60...
Page 252 Disassembly / Replacement / Adjustment (10) Place the spring under the wiper on the maintenance unit latch. Wiper Spring Latch X0152 (11) Insert a wiper cleaner into the printer from above, tip it leftward and put it in place. <TIPS> ...
Page 253 Disassembly / Replacement / Adjustment (12) Mount the flushing receiver back to its original place in the maintenance unit. <TIPS>  Direct its orientation with a hole on the bottom to the front. (13) Close the front cover. (14) Turn on the power. <NOTE>...
Page 254 Disassembly / Replacement / Adjustment 6-1-21. Replacement of pump assy Disassembly With reference to "6-1-18. Replacement of maintenance unit", detach it from the main unit. Remove the six screws fixing the maintenance bottom plate to reverse the plate upside down. With reference to "6-2-25.
Page 255 Disassembly / Replacement / Adjustment <TIPS>  Turn the waste ink tube bracket to the left by 90 degree and detach it from the maintenance bottom plate.  Pull the waste ink tube to detach it from the waste ink tube bracket. With reference to "6-2-23.
Page 256 Disassembly / Replacement / Adjustment Remove the four screws fixing the maintenance circuit board bracket to detach the maintenance circuit board with the bracket attached. Paying attention to the tube and harness, remove the maintenance bottom plate. (10) Remove the two screws. 6-65...
Page 257 Disassembly / Replacement / Adjustment (11) Remove the two latches hooking the pump to detach it. Assembly To perform the assembly, take the reverse procedures to disassembly operation. Paying attention to the marks put on the tube, attach the pump. Tightening torque of the pump screws is 0.5 N·m. Align the marks 6-66...
Page 258 Disassembly / Replacement / Adjustment 6-1-22. Replacement of pump sensors Refer to "6-2-26. Replacement of maintenance sensor circuit board / Replacement of pump sensor". 6-67...
Page 259 Disassembly / Replacement / Adjustment 6-1-23. Replacement of the switching solenoid Refer to "6-2-27. Replacement of maintenance solenoid valve assy". 6-68...
Page 260 Disassembly / Replacement / Adjustment 6-1-24. Replacement of the flushing case Disassembly Select the [Output Check] from the Advanced menu and select the [Carriage Test] > [To Center]. Press and hold down the power button to power off. <IMPORTANT>  Please complete the task within 30 minutes, in order to prevent the print heads from drying up.
Page 261 Disassembly / Replacement / Adjustment Assembly To perform the assembly, take the reverse procedures to disassembly operation. From the flushing case, remove the flushing foam and attach foam to a replacement flushing case. <IMPORTANT>  After this assembly process is completed, make sure that no flushing foam extends off the outboard end portions of flushing case.
Page 262 Disassembly / Replacement / Adjustment 6-1-25. Cap rubber replacement Disassembly Select the [Output Check] from the Advanced menu and select the [Carriage Test] > [To Center]. Press and hold down the power button to power off. <IMPORTANT>  Please complete the task within 1 hour, in order to prevent the print heads from drying up. Long-hour continuation of a head without capping may lead to non-ejection of ink-jet droplets.
Page 263 Disassembly / Replacement / Adjustment Remove large and small caps from the maintenance unit. Cap large Cap small Remove large and small rubber caps from the maintenance unit. Cap rubber (large) Cap rubber (small) 6-72...
Page 264 Disassembly / Replacement / Adjustment Assembly To perform the assembly, take the reverse procedures to disassembly operation. Attach large and small rubber caps to the maintenance unit. <IMPORTANT>  Use hands to prevent damages to the cap rubbers.  Make sure the rubbers are securely attached. Concerning cap rubber small, the tabs on the rubber should be securely lodged into the left / right holes on the sides of the holder.
Page 265 Disassembly / Replacement / Adjustment 6-1-26. Replacement of cleaning solution tank Disassembly After opening the top cover of the main unit, remove the three screws of encoder cover F to detach it. Loosen the two screws fixing the cover L. Remove the three screws fixing the cover L to detach it.
Page 266 Disassembly / Replacement / Adjustment Detach the joint of the cleaning solution tube and bind the tube with a rubber band or the like so that the cleaning solution may not spill out. Push the stopper of the cleaning solution tank and slide to detach the tank. Assembly To perform the assembly, take the reverse procedures to disassembly operation.
Page 267 Disassembly / Replacement / Adjustment 6-1-27. Replacement of filters for print head on color side If a number of non-firing color head nozzles is observed after printing, the filter should be replaced. <IMPORTANT>  When replacing multiple filters, filters for individual colors should be replaced one by one. Replace the filter for the first color and install ink, then replace the next filter.
Page 268 Disassembly / Replacement / Adjustment Rotate the nut of the tube on the head side and remove the filter. Place a new filter on the head side tube and fasten the nut. <IMPORTANT>  Install the filter with no stamp facing the tube. Pay attention to this installation orientation. <NOTE>...
Page 269 Disassembly / Replacement / Adjustment 6-1-28. Replacement of filters of print head on white side Disassembly Select the [Exchange Filter] from the Advanced menu and select the filter to be replaced. Then, turn off the power following the on-screen prompts. <IMPORTANT>...
Page 270 Disassembly / Replacement / Adjustment Check the layout position of the filter to be replaced and prepare a new one. LC acro 37 supply assy (SB7680) Release the lock on the fitting portion. (The photo here shows W1.) <CAUTION>  To prepare for ink leakage, place a waste cloth under the placed fitting.
Page 271 Disassembly / Replacement / Adjustment Attach the filter so that the INLET mark may face toward the upstream of the flow passage (in the direction of the cartridge). <IMPORTANT>  Be sure to check the filter direction. INLET mark INLET mark Assembly To perform the assembly, take the reverse procedures to disassembly operation.
Page 272 Disassembly / Replacement / Adjustment 6-1-29. Replacement of tubes, sub tanks, and needles on color side Disassembly Select the [Setting special work mode] from the Advanced menu and select the [Set to special mode]. Then, turn off the power following the on-screen prompts. Periodic behaviors including circulation have stopped.
Page 273 Disassembly / Replacement / Adjustment Remove the two screws fixing the cover PB and detach the cover PB while lifting it. Remove the five screws fixing the cover UB to detach it. Remove a clamp fixing screw. 6-82...
Page 274 Disassembly / Replacement / Adjustment Remove the two bracket fixing screws and two tube fixing member screws. * A small-size Phillips-head screwdriver is required. Remove the four snap-fits of the clamp parts for the tube. <CAUTION>  Tube clip latch may become damaged when excessive force is applied during removal. Providing for spares is recommended.
Page 275 Disassembly / Replacement / Adjustment Insert a round-shaped rod (such as screwdriver) to the valve base hole. (φ6, approx. 9.84 in. [25 cm] long) (10) Disconnect the connectors from the circuit board and detach the harness from the cord clamp. (11) Disconnect the connector connected to the motor.
Page 276 Disassembly / Replacement / Adjustment (13) Loosen the two screws of circulation pump base assy to detach it. Also, detach the tube hooked on the valve bracket at the same time. Detach the hooked tube. (14) Mount the circulation pump base assy on the round-shaped rod inserted in Step 9. 6-85...
Page 277 Disassembly / Replacement / Adjustment (15) Take out the cartridge, remove the two screws fixing the needle, and then remove the needle. <CAUTION>  To prepare for ink leakage, place a waste cloth under the needle. <TIPS>  A protective tube is attached to a new replacement needle. Attach this tube to the removed needle to prevent ink leakage. ...
Page 278 Disassembly / Replacement / Adjustment (18) Detach the tube from the tube clamp. K Y C M W1 W2 W3 W4 W4 W3 W2 W1 (19) Disconnect the solenoid connector connected to the circuit board. (20) Detach the sub tank from the valve base. <IMPORTANT>...
Page 279 Disassembly / Replacement / Adjustment (21) Remove a screw to detach the sub pouch ink detection plate from the valve bracket. <CAUTION>  As the sub pouch ink detection plate is flexible, be careful in detaching it. (22) Remove a screw and detach the sub pouch assy from the valve bracket. (23) Remove the two screws to detach the solenoid valve from the valve bracket.
Page 280 Disassembly / Replacement / Adjustment (24) If there is a spout spring, remove the spout spring by releasing the latch and sliding the spout spring in the arrow-pointed direction. <TIPS>  The spout spring can be reused. Latch Assembly To perform the assembly, take the reverse procedures to disassembly operation. <CAUTION>...
Page 281 Disassembly / Replacement / Adjustment If there is no spout spring, insert the sub pouch assy into the solenoid valve. <IMPORTANT>  Assy should be inserted securely to prevent leakage of ink. (Insertion force: 20N to 30N)  Do not force part in excessively. Excessive force may damage part and result in ink leakage. If there is a spout spring, insert the sub pouch assy into the solenoid valve and install the spout spring.
Page 282 Disassembly / Replacement / Adjustment Install the solenoid valve on the valve bracket. When assembling the sub pouch assy, hold it down so that its tip may come into contact with the valve bracket. Hold down the sub pouch assy so that the resin portion may come into contact with the valve bracket.
Page 283 Disassembly / Replacement / Adjustment When assembling the filter, be careful not to select a wrong direction. Assemble it so that the INLET mark faces the cartridge side. After finishing the assembly, select the color of the replaced tube and conduct ink installation. When conducting the ink installation, be sure to confirm that the ink does not leak at the connection of the ink flow passage.
Page 284 Disassembly / Replacement / Adjustment 6-1-30. Replacement of tube, circulation pump, and needles on white side Disassembly Conduct the works of Step (1) through (14) of "6-1-29. Replacement of tubes", sub tanks, and needles on color side. <IMPORTANT>  Ink installation should be performed after replacing the tube. If the ink level is low, make a new ink pouch available for use. Take out the cartridge set at the portion whose tube is to be replaced, replace the white ink pouch with a capping pouch, and then insert the cartridge into the main unit.
Page 285 Disassembly / Replacement / Adjustment Remove the connection of the fitting on the head side. Attach a fitting (the one attached with a new tube) to the fitting-detached portion to prevent the ink from leaking. Attach the fitting. Detach the tube from the tube clamp. <CAUTION>...
Page 286 Disassembly / Replacement / Adjustment Remove the two screws to detach the circulation pump from the pump base. Detach the LC filter from the needle fitting. Attach a fitting (the one attached with a new tube) to the fitting-detached portion to prevent the ink from leaking. Detach the supply tube and circulation tube from the cartridge side.
Page 287 Disassembly / Replacement / Adjustment Assembly To perform the assembly, take the reverse procedures to disassembly operation. <CAUTION>  The tube, comprised of several parts, is required to be assembled. Assemble the circulation pump with its shaft inserted into the hole. Assemble with the shaft inserted into the hole.
Page 288 Disassembly / Replacement / Adjustment After finishing the assembly, select the color of the replaced tube and conduct ink installation. When conducting the ink installation, be sure to confirm that the ink does not leak at the connection of the ink flow passage.
Page 289 Disassembly / Replacement / Adjustment 6-1-31. Replacement of print head If a problem of non-ejection of ink-jet droplets is not cleared even after cleaning the head nozzle, replace a print head with a new one. The replacement procedures vary from the color heads to the white heads. According to each of the replacement procedures, replace each print head with a new one separately.
Page 290 Disassembly / Replacement / Adjustment Remove each tube from the print head to be replaced with a new one, then attach each of the new caps which are removed from a new print head to each tube, while exercising care to prevent any ink from being spilled. <IMPORTANT>...
Page 291 Disassembly / Replacement / Adjustment Unlock the print head, and remove the print head. <IMPORTANT>  When removing the print head, take care not to drop ink on the carriage plate. If ink drops, wipe it off. Lock ② ① Print head X0131 (10)
Page 292 Disassembly / Replacement / Adjustment (11) By following the procedures mentioned below, mount a new print head on the carriage. a Insert the rearward end of the print head into the carriage. s Push with force in direction s so that the illustrated part (a) makes contact with the side of the metal plate of the print head. d Lock the print head in place.
Page 293 Disassembly / Replacement / Adjustment (12) Connect the flat cable to the carriage board. Flat cable X0074 (13) Place the resin cover back onto the carriage board, and engage the two latches properly. (14) Make the wiring arrangement of flat cable as illustrated in (b), and secure it in place with the hold-down clip for the cable.
Page 294 Disassembly / Replacement / Adjustment (15) Remove every cap from each tube, and connect them to the print head. <IMPORTANT>  To prevent the tubes from being entangled with each other, connect the innermost tube to the print head first, and make the connection of the rest of the tubes.
Page 295 Disassembly / Replacement / Adjustment Replacement procedures for print head on the white side <IMPORTANT>  When you replace a print head on the white side, you need a capping pouch (optionally available) in addition to a print head. Instead of the capping pouch, a white ink pouch at its empty level before its expiry date can also be used. A capping pouch or a white ink pouch at its empty level should be ready for use.
Page 296 Disassembly / Replacement / Adjustment Pinch the latch at the front end of ink pouch, and draw out the white ink pouch from the cartridge. <CAUTION>  Remove the accumulated ink at the tip of the cartridge with a waste cloth (non-fuzzy cloth). Clean the printer on a regular basis.
Page 297 Disassembly / Replacement / Adjustment Put the capping pouch in its correct position. <CAUTION>  Avoid touching the portion (a) of cartridge. Otherwise, you may cut your hand. <NOTE>  Close the lid while holding the slack of the capping pouch by hand. ...
Page 298 Disassembly / Replacement / Adjustment (11) Remove the upper case of a new print head. (12) Remove four caps from the new print head. Upper case Print head X0068 (13) Remove each tube from the print head to be replaced with a new one, then attach each of the new caps which are removed from a new print head to each tube, while exercising care to prevent any ink from being spilled.
Page 299 Disassembly / Replacement / Adjustment (14) Remove the resin cover which is placed on the top of the carriage board carriage board. (15) Open the hold-down clip for cable, and remove the flat cable. Flat cable Resin cover Hold-down clip for cable X0135 (16) Unlock the print head, and remove the print head.
Page 300 Disassembly / Replacement / Adjustment (17) Release the lock by pulling (a) part toward yourself, and take out the new print head from its case. <IMPORTANT>  When removing the print head, be careful not to touch the nozzle surface at the bottom of the head. Otherwise it may cause poor printing.
Page 301 Disassembly / Replacement / Adjustment (18) By following the procedures mentioned below, mount a new print head on the carriage. a Insert the rearward end of print head into the carriage. s Push with force in direction s so that the illustrated part (a) makes contact with the side of the metal plate of the print head. d Lock the print head in place.
Page 302 Disassembly / Replacement / Adjustment (19) Connect the flat cable to the carriage board. Flat cable X0136 (20) Make the wiring arrangement of flat cable as shown here, and secure it in place with the hold-down clip for the cable. (21) Place the resin cover back onto the carriage board, and engage the two latches properly.
Page 303 Disassembly / Replacement / Adjustment (22) Remove every cap from each tube, and connect them to the print head. <IMPORTANT>  To prevent the tubes from being entangled with each other, connect the innermost tube to the print head first, and make the connection of the rest of the tubes.
Page 304 Disassembly / Replacement / Adjustment (27) Open the cartridge's lid. <IMPORTANT>  When opening the lid, be sure not to touch the portion (a). Otherwise, it could be damaged.  Place the entire cartridge on a flat surface, push the latches on the bottom surface of the cartridge downward and open the lid.
Page 305 Disassembly / Replacement / Adjustment (30) Shake the cartridge 100 times side to side to stir the ink. <IMPORTANT>  The white ink cartridge should be held horizontally when shaking it.  Holding the white ink cartridge upside down or shaking it too roughly could break the ink pouch. <NOTE>...
Page 306 Disassembly / Replacement / Adjustment (31) Open the lid of the cartridge and place the ink pouch in its correct position. <IMPORTANT>  Always open the cartridge lid and properly rewind the ink pouch. If the pouch is placed without opening the lid, ink can flow into the wound section of the pouch when stirred, and cause improper winding of the pouch.
Page 307 Disassembly / Replacement / Adjustment (32) Close the lid, and put the white ink cartridge in position inside the printer. <IMPORTANT>  W12 and W34 cartridges should correctly be placed at their original locations. Wrongly placed cartridges could cause a printer malfunction.
Page 308 Disassembly / Replacement / Adjustment Procedures for returning the print head In case it becomes necessary to return used print heads, follow the procedures indicated below: Place the print head removed from the carriage onto the nozzle protector attached to the new replacement. Attach fittings to the ink supply port on the removed print head.
Page 309 Disassembly / Replacement / Adjustment Cover case with cushioning and place in box to be returned. <IMPORTANT>  Include print results of the confirmation flow for the head ink discharging defect leading to the head replacement within the return package. 6-118...
Page 310 Disassembly / Replacement / Adjustment 6-1-32. Replacement of waste ink-related components Disassembly Open the top cover of the main unit and remove the three screws of the encoder cover F to detach it. Loosen the two screws fixing the cover L. Remove the three screws fixing the cover L to detach it.
Page 311 Disassembly / Replacement / Adjustment Detach the waste ink tube located at the bottom of the maintenance unit from the Y joint. Detach the waste ink tube from the waste ink bottle. Assembly To perform the assembly, take the reverse procedures to disassembly operation. The waste ink tube must be assembled without causing distortion or breakage.
Page 312 Disassembly / Replacement / Adjustment 6-1-33. Replacement of felt within cartridge base <CAUTION>  If there is any ink clot, it is possible that the felt is broken when in replacement and the broken felt remains in the device. Remove the ink clot before performing the work.
Page 313 Disassembly / Replacement / Adjustment Assembly To perform the assembly, take the reverse procedures to disassembly operation. Insert the felt so that its end face enters under the latch of the cartridge base. <TIPS>  Below is a photo showing the part alone for explanation. Stand up the notch of the felt and insert it into the device.
Page 314 Disassembly / Replacement / Adjustment 6-1-34. Disassembly / Assembly of ink cartridge If the cartridge contains an ink pouch, remove the ink pouch with reference to "Replacement of ink pouch". Disassembly Open the cartridge's lid. <IMPORTANT>  When opening the lid, be sure not to touch the portion (a). Otherwise, it could be damaged. ...
Page 315 Disassembly / Replacement / Adjustment Warp the ink level detection plate 2 inward to unlock the latch. Latch Ink level detection plate 2 Latch Rotate the body 90 degrees with the boss as a fulcrum, take out the ink level detection plate 2 while removing the boss.
Page 316 Disassembly / Replacement / Adjustment Side view Cardboards or the like Warp Stepped portions of the stopper Place the cartridge on a flat surface. Push the latches and remove the wind-up shaft from the left and right gear pressure plates. Then detach the wind-up spring from the rear of the cartridge. Gear pressure plate Wind-up spring Wind-up shaft...
Page 317 Disassembly / Replacement / Adjustment Remove the lock plate spring and then detach the lock plate. <CAUTION>  Take care not to lose the lock plate spring. Lock plate spring Lock plate (10) Remove the front and rear gear pressure springs. Gear pressure plate (rear) Gear pressure plate (front)
Page 318 Disassembly / Replacement / Adjustment Assembly To perform the assembly, take the reverse procedures to disassembly operation. Securely install the left and right gear pressure plates to the cartridge ribs. Gear pressure plate Gear pressure plate Install the lock plate and install the lock plate spring. <CAUTION>...
Page 319 Disassembly / Replacement / Adjustment Install the wind-up spring and install the wind-up shaft to the left and right gear pressure plates. <TIPS>  To install the wind-up spring to the cartridge, allow the wind-up spring to warp so that it would protrude from the square opening to make the wind-up spring hooked easier.
Page 320 Disassembly / Replacement / Adjustment Install the lid to the cartridge. After installation, check if the wind-up shaft is inclined. <TIPS>  The protrusion of the lid comes in contact with the gear pressure plate in the middle of installation. But you can install the lid by simply sliding it.
Page 321: Replacement Of Electric Parts
Disassembly / Replacement / Adjustment 6-2. Replacement of electric parts 6-2-1. Cautions for adjustment Electric shocks The terminals of a large capacitor of the power unit is applied over 400 V during power distribution, so that even after turning off the power, 5 or more minutes are required until the electricity here is completely discharged. And, even after turning off the power, commercial power voltage is always applied to the power circuit board, and primary-side circuit and heat sink of the power unit.
Page 322: Layout Positions Of Main Parts
Disassembly / Replacement / Adjustment 6-2-2. Layout positions of main parts Operation panel and maintenance unit Maintenance unit Operation panel Operation panel The operation panel is located on the right of the front of the main unit. The following circuit boards are incorporated here.
Page 323 Disassembly / Replacement / Adjustment Carriage, Sensor, and Switch 1. Carriage circuit board (SB4790) This circuit board is located on the top of the carriage unit. It serves to relay the ink ejection signal of the print head. 2. Encoder circuit board (SB4793) This circuit board is located in the front of the carriage unit.
Page 324 Disassembly / Replacement / Adjustment Ink supply, Power, Platen motor 1. Ink supply circuit board (SB5053) This circuit board is located inside the rear cover of the ink cartridge. This circuit board serves to control the ink supply passage for supplying ink to the print head. 2.
Page 325 Disassembly / Replacement / Adjustment Top of maintenance unit 1. W flushing box This is an ink receiving tray used when flushing the white head. 2. W wiper cleaner This unit serves to clean the white head wiper. 3. W cassette switch (SB5988) This is a switch to detect the presence of white head wiper cleaner.
Page 326 Disassembly / Replacement / Adjustment Rear side of maintenance unit 1. C pump motor (SB5346) This is a motor to drive the pump to suck purge ink from the color head suction cap. 2. C cleaner motor (SB5346) This is a motor to drive the color head wiper cleaner. 3.
Page 327 Disassembly / Replacement / Adjustment Inside of rear side of maintenance unit 1. C pump cam sensor (SB5194) This sensor serves to detect the position of color-side pump cam. 2. C wiper cleaner sensor (SB5198) This sensor serves to detect the position of color-side cleaner cam. 3.
Page 328: Connector Position And Indicator Lamp
Disassembly / Replacement / Adjustment 6-2-3. Connector position and indicator lamp Main circuit board (SB7016) CN28 CN27 CN22 CN20 CN21 CN14 CN12 CN11 PNL_USB PANEL PT_MOT VOL_CLIP POWER2 CR_MOT CN15 POWER1 CN35 HEAD_PW_W CN16 INK_SEN_C HEAD_S CN36 INK_SEN_W ETHER CN37 HEAD_PW_C USB-F CN23...
Page 329 Disassembly / Replacement / Adjustment Panel circuit board (SB4746) PANEL BOTTN LCD unit (A63530) Panel control circuit board (SB5076) PANEL USB POWER TFT LCD KEY PCB 6-138...
Page 330 Disassembly / Replacement / Adjustment Power circuit board (SB4721) F8,F9 POWER3 PRIMARY FUSE HARNESS POWER2 NOISE FILTER POWER1 HARNESS FILTER GND WIRE CN15 MAIN_UART COIL_IN CN18 COVER_SW DC_IN CN17 CN13 COIL_OUT PW_SW HARNESS CN14 AC_POWER SW_CTL Power indicator lamp (constantly ON) * LD4 and LD5 signifies condition of standby power source, and remains on when main power is switched off with the power switch and when power is cut by opening front cover.
Page 331 Disassembly / Replacement / Adjustment Power unit (SB5067) CN602 CN101 AC IN CN601 +36V Power transformer (SB5983) AC IN AC OUT Maintenance sensor circuit board MAINTE C-PUMP MAINTE C-WIPE MAINTE C-WCLN SENSOR SENSOR SENSOR PCB ASSY (SB5194) PCB ASSY (SB5198) PCB ASSY (SB5196) MAINTE W-PUMP MAINTE W-WCLN...
Page 332 Disassembly / Replacement / Adjustment Maintenance circuit board (SB4700) CN15 CN17 CN11 CN24 INK_SEN WCLN_MOT_C MNT_SOL_W WCLN_ORG_C CN23 WIPE_MOT_W PUMP_ORG_C CN22 WIPE_ORG_C PUMP_MOT_W CN21 WIPE_ORG_W PUMP_MOT_C CN20 PUMP_ORG_W WIPE_MOT_C CN12 CN19 WCLN_ORG_W MNT_SEN WCLN_MOT_W MNT_SOL_C CIRC_MOT Power indicator lamp (constantly ON) +36V_W +36V_C 6-141...
Page 333 Disassembly / Replacement / Adjustment Carriage circuit board (SB4790) HEAD WHITE POWER HARNESS HEAD GROUND WIRE HEAD SIGNAL HARNESS ENCODER RELAY HEAD COLOR POWER COLOR HEAD WHITE HEAD CONNECTOR CONNECTOR Encoder circuit board (SB4793) HARNESS ENCODER 6-142...
Page 334 Disassembly / Replacement / Adjustment Ink supply circuit board (SB5053) Y SENS SECURE M SENS K SENS CN11 W34 SENS C SENS W12 SENS HARNESS M SENSOR SPLY SOL HARNESS HARNESS K SENSOR Y SENSOR HARNESS C SENSOR Remaining level detection circuit board INK SENSOR C PCB ASSY INK SENSOR W12 PCB ASSY INK SENSOR W34 PCB ASSY...
Page 335: Replacement Of Main Circuit Board
And, in order to prevent electric shocks, the following works must be conducted after unplugging the power cord. In the case that the main circuit board is replaced, the firmware needs to be readjusted using GTX-4 Service Tool indicated in section 3-3.
Page 336 Disassembly / Replacement / Adjustment Remove the screws (M3 screw: 4 pcs., M4 screw: 2 pcs.) fixing the main circuit board. Slide the main circuit board rightward until the LAN and USB connector are disconnected from the box. Take out the main circuit board carefully so that it may not contact the lower panel cover. 6-145...
Page 337 Re-adjust firmware according to the following procedures upon completing assembly. Activate GTX-4 Service Tool, and select in the sequence of Parts replacement processing > Next > Main Circuit Board > Next then comply with instructions displayed within the GTX-4 Service Tool. 6-146...
Page 338: How To Connect Or Disconnect Ffc Connector
Disassembly / Replacement / Adjustment 6-2-4-1. How to connect or disconnect FFC connector Disconnecting FFC connector Draw the latches on both sides of "Black resin" at the same time to release the lock. Extract the FFC. Connecting FFC connector Draw the latches on both sides of "Black resin" to release the lock. Insert the FFC to the position where the FFC's electrode is hidden behind the connector.
Page 339: How To Connect Or Disconnect New Connector Jst Psi Type
Disassembly / Replacement / Adjustment 6-2-4-2. How to connect or disconnect new connector JST PSI type Five types of connectors (2p, 4p, 5p, 6p, and 8p) are used in the main circuit board, power circuit board, and maintenance circuit board. (Connectors with a base and socket housing of blue-colored resin) Connectors featuring high electric current, high-level locking mechanism, and finger friendly type by low insertion force How to unhook...
Page 340: Replacement Of Lithium Battery
Unplug the power cord from the main unit and start the work after five or more minutes have passed. In the case that the lithium battery is replaced, the firmware for using the GTX-4 Service Tool needs to be readjusted.
Page 341: Replacement Of Power Circuit Board Plate Assy
Disassembly / Replacement / Adjustment 6-2-6. Replacement of power circuit board plate assy In the case that the power is turned on, press the power switch to turn off the power. Unplug the power cord from the main unit and start the work after five or more minutes have passed. Disassembly Remove the two screws fixing the cover PB and detach the cover PB while lifting it.
Page 342 Disassembly / Replacement / Adjustment If printer is not powered ON Confirm whether the power cable is connected correctly. Confirm whether the front cover is properly closed. Confirm ON / OFF condition of power indicator lamps. If lamps LD5, LD4, LD8 and LD7 are all OFF, -> Power cable, power source circuit board, power source circuit board plate assembly, AC inlet, fuse and power source transformer If LD5 is ON and lamps LD4, LD8 and LD7 are OFF, ->...
Page 343: Replacement Of Power Unit
Disassembly / Replacement / Adjustment 6-2-7. Replacement of power unit Described here is about the procedures to replace only the power unit within the power circuit board plate assy. In the case that the power is turned on, press the power switch to turn off the power. Unplug the power cord from the main unit and start the work after five or more minutes have passed.
Page 344 Disassembly / Replacement / Adjustment Assembly To perform the assembly, take the reverse procedures to disassembly operation. If printer is not powered ON Confirm whether the power cable is connected correctly. Confirm whether the front cover is properly closed. Confirm ON / OFF condition of power indicator lamps. If lamps LD5, LD4, LD8 and LD7 are all OFF, ->...
Page 345: Replacement Of Power Circuit Board
Disassembly / Replacement / Adjustment 6-2-8. Replacement of power circuit board Below is the procedures to replace only the power circuit board within the power circuit board plate assy. In the case that the power is turned on, press the power switch to turn off the power. Unplug the power cord from the main unit and start the work after five or more minutes have passed.
Page 346 Disassembly / Replacement / Adjustment Assembly To perform the assembly, take the reverse procedures to disassembly operation. If printer is not powered ON Confirm whether the power cable is connected correctly. Confirm whether the front cover is properly closed. Confirm ON / OFF condition of power indicator lamps. If lamps LD5, LD4, LD8 and LD7 are all OFF, ->...
Page 347: Replacement Of Ac Inlet
Disassembly / Replacement / Adjustment 6-2-9. Replacement of AC inlet In the case that the power is turned on, press the power switch to turn off the power. Unplug the power cord from the main unit and start the work after five or more minutes have passed. Disassembly Remove the two screws fixing the cartridge cover located at the bottom of the right side of the main unit.
Page 348 Disassembly / Replacement / Adjustment With reference to "6-2-6. Replacement of power circuit board plate assy", detach the cover DBR. Disconnect the relay connector and detach the AC inlet harness from the clamp. Remove the screw fixing the protective grounding connector from the AC inlet. Remove the two screws fixing the AC inlet to detach it.
Page 349: Replacement Of Panel Main Unit Assy
Disassembly / Replacement / Adjustment 6-2-10. Replacement of panel main unit assy In the case that the power is turned on, press the power switch to turn off the power. Unplug the power cord from the main unit and start the work after five or more minutes have passed. Disassembly With reference to "6-2-6.
Page 350 Disassembly / Replacement / Adjustment Open the top cover of the main unit and remove the three screws of the encoder cover F to detach it. Remove the four screws on either side of the cover PF. Cover PF Open the top cover of the main unit and loosen the two screws fixing the rear side of the cover PF to pull out it. (10) Remove the four screws fixing the cover DR to detach it.
Page 351 Disassembly / Replacement / Adjustment (11) Open the cord clamp on the right inside the main unit and detach the harness. (12) Disconnect the six connectors extending from the main circuit board connected to the power circuit board. (13) Detach the six harnesses from the two clamps and draw them toward the inside of the main unit. (14) Draw the harness detached in step (13) toward the inside of the main unit.
Page 352 Disassembly / Replacement / Adjustment (15) Disconnect the connector connected to the CN5 (MNT) of the ink supply circuit board. (16) Detach the harnesses from the clamp and bushing and draw them toward the inside of the main unit. (17) Disconnect the relay connector of the mist fan.
Page 353 Disassembly / Replacement / Adjustment (19) With reference to "6-2-4. Replacement of main circuit board", detach the panel-side cover. (20) With reference to "6-2-4-1. How to connect or disconnect FFC connector / Disconnecting FFC connector", disconnect the three FFCs from the main circuit board. (21) Unhook the latch located on the rear of the main circuit board plate and open the core.
Page 354 Disassembly / Replacement / Adjustment (24) Remove the four screws fixing the panel main unit assy and detach it from the main unit. Assembly To perform the assembly, take the reverse procedures to disassembly operation. 6-163...
Page 355: Preparation For Replacement Of Electric Components Inside Panel Unit
Disassembly / Replacement / Adjustment 6-2-11. Preparation for replacement of electric components inside panel unit Described here is about the way to access the circuit board inside the panel unit. In the case that the power is turned on, press the power switch to turn off the power. Unplug the power cord from the main unit and start the work after five or more minutes have passed.
Page 356 Disassembly / Replacement / Adjustment Open the M clamp of the main circuit plate and detach the harness. Bundling the harnesses detached from the M clamp allows you to proceed with the subsequent works. (10) Remove the six screws located on the bottom of the panel unit. (11) Slide the panel unit toward the front of the main unit and remove the screw fixing the USB ground wire to detach it.
Page 357 Disassembly / Replacement / Adjustment (14) Take out the CN13 (POWER SW) drawn toward the inside of the main unit at Step 5 from the main unit. (15) Separate the panel unit from the main unit. (16) Open the three M clamps of the main circuit board plate and detach all the three harnesses. (17) Remove the two screws of the main circuit board plate to detach it.
Page 358: Replacement Of Print Switch
Disassembly / Replacement / Adjustment 6-2-12. Replacement of print switch The print switch is of structure of isolating the operation unit attached with a keytop from the print switch main unit (contact block) of the contact and lamp, which allows you to replace only parts required to be replaced. Disassembly With reference to step (1) to (17) described within "Preparation for replacement of electric components inside panel unit", remove the panel unit from the main unit.
Page 359 Disassembly / Replacement / Adjustment Remove the lock nut fixing the operation unit of the print switch and detach the operation unit and rubber washer. Lock nut Operation unit Rubber washer Loosen the terminal screws of the contact block to detach the print switch harness. 6-168...
Page 360 Disassembly / Replacement / Adjustment Assembly Release the lock lever stopper of a new switch to be replaced. Shift the lock lever to the unlock position and separate the contact block from the switch operation unit. Remove the keytop and diffuser. Remove the lock nut and check the presence of the rubber washer.
Page 361 Disassembly / Replacement / Adjustment Shift the lock lever to the unlock position and insert it in accordance with the TOP mark of the operation unit. (10) Shift the lock lever to the lock position to fix the contact block. (11) Insert the lever stopper into the lock lever.
Page 362: Replacement Of Power Switch
Disassembly / Replacement / Adjustment 6-2-13. Replacement of Power switch Disassembly With reference to "6-2-11. Preparation for replacement of electric components inside panel unit", remove the panel unit from the main unit. Unhook the power switch harness hooked on the two clamps of the main circuit board plate. Pushing the power switch toward the front while pushing the latch of the power switch's body side makes it possible to remove the switch.
Page 363: Replacement Of Panel Circuit Board
Disassembly / Replacement / Adjustment 6-2-14. Replacement of panel circuit board Disassembly With reference to "6-2-11. Preparation for replacement of electric components inside panel unit", remove the panel unit from the main unit to detach the main circuit board plate. Disconnect the FFC to the panel control circuit board.
Page 364: Replacement Of Panel Control Circuit Board
Disassembly / Replacement / Adjustment 6-2-15. Replacement of panel control circuit board In the case that the panel control circuit board is replaced, the firmware for using the GTX-4 Service Tool needs to be readjusted. <IMPORTANT>  The FPC of the LCD panel is vulnerable and the surface attached to the LCD panel's glass plate is also likely to peel off, so take care not to apply stress as much as possible in performing the following works.
Page 365 Disassembly / Replacement / Adjustment Disconnect the LCD panel's FPC from the FPC connector to detach the panel control circuit board. Disconnecting FPC connector Draw the latches on both sides of "Black resin" at the same time as shown in the photo below to disconnect the FPC. 6-174...
Page 366 Re-adjust firmware according to the following procedures upon completing assembly. Activate GTX-4 Service Tool, and select in the sequence of Parts replacement processing > Next > LCD Circuit Board > Next then comply with instructions displayed within the GTX-4 Service Tool. 6-175...
Page 367: Replacement Of Lcd Panel
Disassembly / Replacement / Adjustment 6-2-16. Replacement of LCD panel Disassembly With reference to "6-2-11. Preparation for replacement of electric components inside panel unit", remove the panel unit from the main unit. With reference to "6-2-11. Preparation for replacement of electric components inside panel unit", remove the panel unit from the main unit to detach the main circuit board plate.
Page 368: Replacement Of Speaker
Disassembly / Replacement / Adjustment 6-2-17. Replacement of speaker Disassembly With reference to "6-2-11. Preparation for replacement of electric components inside panel unit", remove main circuit board plate. Loosen the two screws of the speaker installation plate of the main circuit board plate to detach the speaker. Assembly To perform the assembly, take the reverse procedures to disassembly operation.
Page 369: Replacement Of Cover Switch Assy
Disassembly / Replacement / Adjustment 6-2-18. Replacement of Cover switch assy In the case that the power is turned on, press the power switch to turn off the power. Unplug the power cord from the main unit and start the work after five or more minutes have passed. Disassembly With reference to "6-2-6.
Page 370 Disassembly / Replacement / Adjustment Remove the two bolts fixing the cover switch to detach switch. Remove clamp (one) fixing cover switch harness and detach cover switch assy from the main unit. Assembly Attach clamp to the cover switch harness in the orientation and position indicated within the illustration. Fix cover switch assy in the orientation indicated within the illustration using clamp and screw.
Page 371: Replacement Of Carriage Circuit Board
Disassembly / Replacement / Adjustment 6-2-19. Replacement of carriage circuit board In the case that the power is turned on, press the power switch to turn off the power. Unplug the power cord from the main unit and start the work after five or more minutes have passed. Disassembly With reference to steps (1) and (2) described within "6-2-6.
Page 372 Disassembly / Replacement / Adjustment Unhook the latches of the two clamps of the FFC support bracket located on the top rear inside the main unit to disconnect the FFC. Open the two M-shaped clamps on the top rear inside the main unit to disconnect the FFC. Detach the carriage PCB cover on the top of the carriage circuit board.
Page 373 Disassembly / Replacement / Adjustment (15) Unhook the latch of the FFC clamp on the carriage circuit board bracket to disconnect the FFC. (16) Remove the five screws fixing the carriage circuit board to detach it. (17) Disconnect the carriage circuit board's FFCs from the two bushings on the right rear inside the main unit to detach the circuit board.
Page 374 Disassembly / Replacement / Adjustment Assembly Hold the three FFCS of the carriage board in the two FFC support units and put them through the FFC sleeve. <CAUTION>  When reusing the FFC support, be sure to clearly wipe away the ink stain or the like adhered to the FFC support. Poor sliding of the FFC due to the dirt may cause various failures like FFC disconnection.
Page 375 Disassembly / Replacement / Adjustment Align the 9.8 in. (250 mm)-marked position of the FFC at the tip of the FFC support. (10) Extend to cover the FFC sleeve up to the position shown below. 9.8 in. (250 mm) Marking FFC support FFC sleeve (11)
Page 376 Disassembly / Replacement / Adjustment (12) Fold the FFC as shown in the photo below and fix the FFC sleeve and FFC support on the two FFC clamps on the top rear inside the main unit. Fold FFC Threading FFC to the rear end of the two FFC clamps.
Page 377 Disassembly / Replacement / Adjustment (13) Fold the FFC perpendicularly on the right of the FFC support bracket and fix the FFC on the two M-shaped clamps on the rear of the main unit. (14) Put the FFC through the bushings of the right top rear of the main unit and the right rear inside the main unit sequentially.
Page 378 Disassembly / Replacement / Adjustment (17) Fix the FFC on the seven FFC clamps on the right inside the main unit. (18) Draw the FFC tip to the core on the rear of the main circuit board plate of the panel unit. <TIPS>...
Page 379: Replacement Of Encoder Circuit Board
Disassembly / Replacement / Adjustment 6-2-20. Replacement of encoder circuit board In the case that the power is turned on, press the power switch to turn off the power. Unplug the power cord from the main unit and start the work after five or more minutes have passed. Disassembly Open the top cover of the main unit.
Page 380 Disassembly / Replacement / Adjustment Remove the two screws fixing the encoder circuit board to detach it. Assembly While passing the encoder strip through the encoder slit, use two screws to temporarily fix the encoder circuit board. Align the end of the encoder circuit board to the edge of the carriage base, adjust the position of the circuit board so that the encoder strip may not contact the encoder, and then securely tighten the screws.
Page 381: Replacement Of Obstacle Sensor
Disassembly / Replacement / Adjustment 6-2-21. Replacement of obstacle sensor In the case that the power is turned on, press the power switch to turn off the power. Unplug the power cord from the main unit and start the work after five or more minutes have passed. Disassembly With reference to the "6-2-20.
Page 382 Disassembly / Replacement / Adjustment (10) Detach the cord holder on the right front of the main unit. (11) Remove the screw fixing the sensor bracket to detach the sensor light receiving section and harness from the main unit. (12) Detach the four cord holders fixing the harness of the sensor light emitting section.
Page 383: Replacement Of Platen Origin Sensor
Disassembly / Replacement / Adjustment 6-2-22. Replacement of platen origin sensor Disassembly With reference to steps (9) and (10) described within "6-2-10. Replacement of panel main unit assy", remove cover Remove one screw fixing the sensor holder. Detach the photo interrupter from the sensor holder. Detach the photo interrupter from the connector.
Page 384: Replacement Of Maintenance Circuit Board
Disassembly / Replacement / Adjustment 6-2-23. Replacement of maintenance circuit board In the case that the power is turned on, press the power switch to turn off the power. Unplug the power cord from the main unit and start the work after five or more minutes have passed. Disassembly With reference to step (7) described within "6-2-10.
Page 385: Preparation For Replacement Of Electric Components Inside Maintenance Unit
Disassembly / Replacement / Adjustment 6-2-24. Preparation for replacement of electric components inside maintenance unit When replacing the parts of the maintenance unit such as maintenance motor and maintenance sensor, detach the maintenance unit from the main unit. For details of disassembly and assembly, please refer to "6-1-18. Replacement of maintenance unit".
Page 386: Replacement Of Maintenance Motor
Disassembly / Replacement / Adjustment 6-2-25. Replacement of maintenance motor Disassembly With reference to "6-2-24. Preparation for replacement of electric components inside maintenance unit", detach the maintenance unit from the main unit. Reverse the maintenance unit. Replacement of pump motor and cleaner motor Disconnect the connector of the motor to be replaced.
Page 387 Disassembly / Replacement / Adjustment Assembly of pump motor and cleaner motor Taking care not to mistake the direction of the motor connector and two sides of the motor plate, use two screws to attach the motor on the motor plate. Taking care so that the motor-side gear does not run on the gear of the main maintenance unit, insert the shaft hole of the motor plate into the cam shaft.
Page 388 Disassembly / Replacement / Adjustment Replacement of wiper motor Disconnect the connector of the motor to be replaced. Remove the two screws fixing the wiper cam motor plate to detach the motor. Remove the two screws fixing the motor to detach it from the wiper cam motor plate. 6-197...
Page 389 Disassembly / Replacement / Adjustment Assembly of wiper motor Taking care not to mistake the direction of the motor connector, use two screws to mount the motor on the wiper cam motor plate. Taking care so that the motor-side gear does not run on the gear of the main maintenance unit, insert the shaft of the wiper cam motor plate into the gear.
Page 390: Replacement Of Maintenance Sensor Circuit Board
Disassembly / Replacement / Adjustment 6-2-26. Replacement of maintenance sensor circuit board Disassembly With reference to "6-2-24. Preparation for replacement of electric components inside maintenance unit", detach the maintenance unit from the main unit. Remove the six screws fixing the maintenance bottom plate to reverse the plate upside down. With reference to "6-2-25.
Page 391 Disassembly / Replacement / Adjustment With reference to steps (3) to (5) described within "6-2-26. Replacement of maintenance sensor circuit board", detach maintenance circuit board while still attached to the maintenance circuit board bracket. Remove the maintenance bottom plate. 6-200...
Page 392 Disassembly / Replacement / Adjustment Assembly To perform the assembly, take the reverse procedures to disassembly operation. The waste ink tube must be assembled without causing distortion or breakage. Attach the tube stopper 2. When attaching the tube in the main unit, assemble it so that the boss located on the front of the main unit does not run on the main maintenance unit.
Page 393 Disassembly / Replacement / Adjustment Replacement of pump sensor Turn the pump cam by hand to align the cam notch to the sensor part. Extend the latch (2) fixing the sensor circuit board to the rear with accompanying tweezers and detach the rear side of the sensor circuit board from the latch.
Page 394 Disassembly / Replacement / Adjustment Replacing the wiper cleaner sensor Turn the cleaner cam by hand to align the cam notch to the sensor part. Loosen the screw fixing the sensor circuit board. Detach the sensor circuit board. Assembly of wiper cleaner sensor To perform the assembly, take the reverse procedures to disassembly operation.
Page 395 Disassembly / Replacement / Adjustment Replacement of wiper sensor Turn the wiper cam by hand to align the cam notch to the sensor part. Loosen the screw fixing the sensor circuit board. Detach the sensor circuit board. Assembly of wiper sensor To perform the assembly, take the reverse procedures to disassembly operation.
Page 396: Replacement Of Maintenance Solenoid Valve Assy
Disassembly / Replacement / Adjustment 6-2-27. Replacement of maintenance solenoid valve assy Layout of maintenance solenoid valve assy Identification mark band Color ink A: Color bamboo spear waste ink solenoid B: CMY waste ink solenoid C: Black waste ink solenoid D: Color bamboo spear cleaning solenoid E: CMY cleaning solenoid F: Black cleaning solenoid...
Page 397 Disassembly / Replacement / Adjustment Replacement of solenoid valve A, B, C, K, L, and M With reference to "6-2-24. Preparation for replacement of electric components inside maintenance unit", detach the maintenance unit from the main unit. Reverse the maintenance unit and place it on a horizontal platform. With reference to "6-2-23.
Page 398 Disassembly / Replacement / Adjustment Put a mark on the tube connected to the solenoid valve to be replaced so as to put it back in place, and detach the tube from the valve nipple. (Shown in the photo is valve A.) Put a mark.
Page 399 Disassembly / Replacement / Adjustment Replacement of solenoid valve D, E, F, G, N, P, R, and S With reference to "Replacement of solenoid valve A, B, C, K, L, and M", detach the maintenance circuit board with its bracket attached. Detach the tube, once, connected to the nipples on the bottom of the A and K valves so as to facilitate the subsequent work.
Page 400 Disassembly / Replacement / Adjustment Put a mark on the tube connected to the solenoid valve to be replaced so as to put it back in place, and detach the tube from the valve nipple. (Shown in the photo is solenoid valve R.) Put a mark.
Page 401 Disassembly / Replacement / Adjustment Remove the screw fixing the solenoid valve to be replaced to detach it. Assembly of solenoid valve D, E, F, G, N, P, R, and S To perform the assembly, take the reverse procedures to disassembly operation. 6-210...
Page 402: Replacement Of Cleaning Solution Tank Sensor
Disassembly / Replacement / Adjustment 6-2-28. Replacement of cleaning solution tank sensor In the case that the power is turned on, press the power switch to turn off the power. Unplug the power cord from the main unit and start the work after five or more minutes have passed. Disassembly Remove the three screws fixing the cover DBL to detach it.
Page 403: Replacement Of Ink Supply Circuit Board
Disassembly / Replacement / Adjustment 6-2-29. Replacement of ink supply circuit board In the case that the power is turned on, press the power switch to turn off the power. Unplug the power cord from the main unit and start the work after five or more minutes have passed. Disassembly With reference to step (4) described within "6-2-10.
Page 404: Replacement Of Remaining Ink Level Detection Circuit Board
Disassembly / Replacement / Adjustment 6-2-30. Replacement of remaining ink level detection circuit board In the case that the power is turned on, press the power switch to turn off the power. Unplug the power cord from the main unit and start the work after five or more minutes have passed. Remove ink cartridge.
Page 405 Disassembly / Replacement / Adjustment Replacement of remaining ink level detection circuit board (M, C) After opening the cover, open the tube clamp located at the following position of the right rear inside the main unit to detach the tube. Disconnect the six connectors of the harness extending from the remaining level detection circuit board.
Page 406 Disassembly / Replacement / Adjustment Take out the ink cartridge of the target block, remove the four screws fixing the remaining level detection circuit board bracket and needle, and then detach the needle. Remove the remaining level detection circuit board bracket. Remove the two screws fixing the remaining level detection circuit board to detach it.
Page 407 Disassembly / Replacement / Adjustment Replacement of remaining ink level detection circuit board (W12, W34) Remove the screw fixing the filter support plate of the target block to detach it. Filter support plate Take out the cartridge of the target block, replace the white ink pouch with the capping pouch, and then insert the ink cartridge into the main unit.
Page 408 Disassembly / Replacement / Adjustment Take out the ink cartridge of the target block, remove the four screws fixing the remaining level detection circuit board bracket and needle, and then detach the needle. Remove the remaining level detection circuit board bracket of the target block. Remove the two screws fixing the remaining level detection circuit board to detach it.
Page 409: Replacement Of Tank Sensor
Disassembly / Replacement / Adjustment 6-2-31. Replacement of tank sensor In the case that the power is turned on, press the power switch to turn off the power. Unplug the power cord from the main unit and start the work after five or more minutes have passed. Disassembly With reference to step (4) described within "6-2-10.
Page 410: Replacement Of Sub Tank Solenoid
Disassembly / Replacement / Adjustment 6-2-32. Replacement of sub tank solenoid In the case that the power is turned on, press the power switch to turn off the power. Unplug the power cord from the main unit and start the work after five or more minutes have passed. Disassembly With reference to step (4) described within "6-2-10.
Page 411: Replacement Of Circulation Pump Motor
Disassembly / Replacement / Adjustment 6-2-33. Replacement of circulation pump motor In the case that the power is turned on, press the power switch to turn off the power. Unplug the power cord from the main unit and start the work after five or more minutes have passed. Disassembly With reference to step (4) described within "6-2-10.
Page 412 Disassembly / Replacement / Adjustment Disconnect the connector of the circulation pump motor. Remove the two screws fixing the circulation pump motor to detach it. Assembly To perform the assembly, take the reverse procedures to disassembly operation. 6-221...
Page 413: Replacement Of Mist Exhaust Fan Motor
Disassembly / Replacement / Adjustment 6-2-34. Replacement of mist exhaust fan motor In the case that the power is turned on, press the power switch to turn off the power. Unplug the power cord from the main unit and start the work after five or more minutes have passed. Disassembly With reference to the "6-2-6.
Page 414: Transportation / Maintenance In Long-Term Storage
Transportation / Maintenance in long-term storage 7-1. Transportation of GTX-4 <Notice to customers>  Any repair cost due to the damages by transportation shall be burdened by the customers. Be sure to have a minute discussion with the designated carrier in advance.
Page 415: When Not Using For A Long Period Of Time
Transportation / Maintenance in long-term storage 7-2. When Not Using for a Long Period of Time When the printer will not be used for a prolonged period of time, take appropriate procedures before storing the printer depending on storage period or condition. When disengaging power for prolonged periods of time, select [Maintenance] >...
Page 416: When Not Using For A Long Period Of Time: More Than 2 Weeks
Transportation / Maintenance in long-term storage 7-2-2. When Not Using for a Long Period of Time: more than 2 weeks Perform the following maintenance every two weeks. Check the amount of waste ink in the waste ink tank, and if the tank is filled with the waste ink up to its one-half or higher level, discard the ink.
Page 417: When Not Using For A Long Period Of Time: More Than 2 Weeks With White Ink Pause Mode
Transportation / Maintenance in long-term storage 7-2-4. When Not Using for a Long Period of Time: more than 2 weeks with white ink pause mode Perform the following maintenance every two weeks. Check the amount of waste ink in the waste ink tank, and if the tank is filled with the waste ink up to its one-half or higher level, discard the ink.
Page 418: Error Code List
8-2. Error message What is shown below is the error message list of the GTX-4 printer. Any error message is displayed on the liquid crystal panel. Please try to solve any error according to the resolution strategy.
Page 419 Error code list Error Error message Description Remedy The (color) head exceeding [Color Head Getting 1030 the warning-indicated Warm] Wait until the head has decreased in temperature. temperature was detected. If the error continues to happen even when you The (white) head exceeding wait for a while, replace the head.
Page 420 Error code list Error Error message Description Remedy The time for replacement of [Wiper Cleaner Replacing 1095 (color) wiper cleaner has Color] come. Use the "Maintenance Part Clean/Replace" menu Due to the time for to replace the wiper cleaner on the color side. [Wiper Cleaner Replacing replacement of (color) wiper 1096...
Page 421 Error code list Error Error message Description Remedy The nozzle side surface [Nozzle Guard Cleaning 1700 (nozzle guard) should be Timing] cleaned. Use the "Maintenance Part Clean/Replace" menu to clean the nozzle guard. Cleaning the nozzle side [Nozzle Guard Cleaning 1701 surface (nozzle guard) needs Timing]...
Page 422 Error code list Error Error message Description Remedy Insert the white 12 ink cartridge. Check to see if the same phenomenon occurs [Cartridge Not Set No white 12 ink cartridge even when using a different cartridge. 2004 White-12] exists. Check the installation state of the white 12 ink cartridge presence sensor and the harness connection.
Page 423 Error code list Error Error message Description Remedy Items to be checked: (1) Check to see if any different color pouch is inserted. (2) Check to see if the cartridge is properly inserted to the printer as far as it will go. And, check to see if the pouch is properly attached to the cartridge.
Page 424 Error code list Error Error message Description Remedy Items to be checked: [Ink Pouch Error It refers to the failure in the (1) Check to see if any different color pouch is 2031 Magenta] (M) IC chip. inserted. (2) Check to see if the cartridge is properly inserted to the printer as far as it will go.
Page 425 Error code list Error Error message Description Remedy Even when turning the platen motor for unloading, the origin sensor does not turn on. (The 2062 (No message) error message is not Check the platen motor and belt. displayed on the panel but is Check the platen origin sensor.
Page 426 Error code list Error Error message Description Remedy There is not enough free Use a USB flash drive having an enough area to 2101 [Not Enough Area] space in the USB flash drive. redo the operation. (1) Reinsert the USB flash drive. When a couple of seconds has passed after inserting the USB flash drive, start the panel operation.
Page 427 Error code list Error Error message Description Remedy In a scene where an ink pouch is needed, a Set an ink pouch to the white 12 cartridge. [Maintenance Pouch Set 2204 maintenance solution pouch Check to see if the same phenomenon occurs White12] is set to the white 12 even when using a different white ink pouch.
Page 428 (2) and any error occurred during the use of 3002 [PC Data Error] received by the GTX, the software of any manufacturer other than Brother content seems to be not (other than GTX4 printer driver, Maintenance Tool, correct. Firmware Update Tool, Graphix Lab, Service Tool), please contact the manufacturer of the used software.
Page 429 (2) If using the application software of any 3015 have been sent from the PC data] manufacturer other than Brother to send the print during the print operation. data, please contact the manufacturer of the used software. (1) If the mode is set to the white ink pause mode, only the print data created by selecting to specify "Color Ink Only"...
Page 430 Error code list Error Error message Description Remedy Items to be checked: [USB flash drive Access It is an error of access to the (1) Reinsert the USB flash drive. When a couple of 4100 Error] USB flash drive. seconds has passed after inserting the USB flash drive, start operation.
Page 431 Error code list Error Error message Description Remedy It is an error in network 4500 [Machine Error] configuration for the printer. It is an error in network 4501 [IP Address Setting Error] configuration for the printer. Check that the respective values of IP address, It is an error in network subnet mask, and default gateway to be set are 4502...
Page 432 Error code list Error Error message Description Remedy It is an internal error in 5020 [Machine Error] carriage movement. It is an internal error in 5021 [Machine Error] flushing. It is an internal error in head (1) After reactivating the GTX, wait and see the 5022 [Machine Error] movement.
Page 433 Error code list Error Error message Description Remedy (1) After reactivating the GTX, wait and see the situation if it operates without any error. It is a communication error (2) There is a possibility that this error occurred between the main circuit collaterally after any other error had occurred.
Page 434 Error code list Error Error message Description Remedy There is no compatibility in Update the firmware to the newest one. If the version between the main updating operation is interrupted in the process (for 5260 [Machine Error] circuit board firmware and the any reason like blackout), redo the operation from maintenance circuit board scratch to complete it properly.
Page 435 Error code list Error Error message Description Remedy The error in communication with the main circuit board 5311 [Machine Error] was detected by the maintenance unit (color). Items to be checked: The error in communication (1) Check to see if there are strong with the main circuit board noise-generating object(s) in the surroundings.
Page 436 Error code list Error Error message Description Remedy Items to be checked: (1) Check to see if there are strong noise-generating object(s) in the surroundings. (2) Reactivate the GTX to check to see if such error occurs. (3) Check to see if any grease, ink, cleaning It is a maintenance cam drive solution, etc.
Page 437 Error code list Error Error message Description Remedy Items to be checked: (1) Check to see if there are strong noise-generating object(s) in the surroundings. (2) Reactivate the GTX to check to see if such error occurs. (3) Check to see if the wiper cleaner motor rotates when such error occurs.
Page 438 Error code list Error Error message Description Remedy Items to be checked: (1) Check to see if there are strong noise-generating object(s) in the surroundings. (2) Reactivate the GTX to check to see if such error occurs. (3) Check to see if the wiper motor rotates when such error occurs.
Page 439 Error code list Error Error message Description Remedy (1) After reactivating the GTX, wait and see the situation if it operates without any error. It is an error in the updated (2) There is a possibility that this error occurred data occurred in the collaterally after any other error had occurred.
Page 440 Error code list Error Error message Description Remedy It is a communication error caused by the maintenance 5371 [Machine Error] unit (color) when reading by ink sensor. It is a communication error caused by the maintenance 5372 [Machine Error] unit (color) when reading by ink sensor.
Page 441 Error code list Error Error message Description Remedy It is an internal error of the maintenance circuit board 5391 [Machine Error] firmware in the maintenance unit (color). The error in communication with the main circuit board 5401 [Machine Error] was detected by the maintenance unit (white).
Page 442 Error code list Error Error message Description Remedy The error in communication with the main circuit board 5411 [Machine Error] was detected by the maintenance unit (white). Items to be checked: The error in communication (1) Check to see if there are strong with the main circuit board noise-generating object(s) in the surroundings.
Page 443 Error code list Error Error message Description Remedy Items to be checked: (1) Check to see if there are strong noise-generating object(s) in the surroundings. (2) Reactivate the GTX to check to see if such error occurs. (3) Check to see if any grease, ink, cleaning It is a maintenance cam drive solution, etc.
Page 444 Error code list Error Error message Description Remedy Items to be checked: (1) Check to see if there are strong noise-generating object(s) in the surroundings. (2) Reactivate the GTX to check to see if such error occurs. (3) Check to see if the wiper cleaner motor rotates when such error occurs.
Page 445 Error code list Error Error message Description Remedy Items to be checked: (1) Check to see if there are strong noise-generating object(s) in the surroundings. (2) Reactivate the GTX to check to see if such error occurs. (3) Check to see if the wiper motor rotates when such error occurs.
Page 446 Error code list Error Error message Description Remedy (1) After reactivating the GTX, wait and see the situation if it operates without any error. It is an error in the updated (2) There is a possibility that this error occurred data occurred in the collaterally after any other error had occurred.
Page 447 Error code list Error Error message Description Remedy It is a communication error caused by the maintenance 5471 [Machine Error] unit (white) when reading by ink sensor. It is a communication error caused by the maintenance 5472 [Machine Error] Items to be checked: unit (white) when reading by (1) Check to see if there are strong ink sensor.
Page 448 Error code list Error Error message Description Remedy A timeout has occurred in Check to see if the pouch is empty. 5501 [Machine Error] waiting for the (K) sub tank Check to see if the pouch is properly wound. being refilled. Check for the movement of the cartridge winding shaft.
Page 449 Error code list Error Error message Description Remedy The main circuit board has Items to be checked: 6010 [PC Data Error] failed in EEPROM writing. (1) Check to see if there are strong noise-generating object(s) in the surroundings. The main circuit board has 6011 [Machine Error] (2) Reactivate the GTX to check to see if such...
Page 450 Error code list Error Error message Description Remedy Clean the ink mist adhered inside the printer (carriage roller, roller guide, and carriage guide shaft). Clean the carriage belt and pulley. Clean the encoder strip. Adjust the CR speed on the menu again. The carriage has stopped 6102 [Machine Error]...
Page 451 Error code list Error Error message Description Remedy Turn off the power and move the carriage by hand to check to see if the locker is hooked. Reactivate the power supply and check to see if any error occurs again. Clean the carriage encoder and carriage roller.
Page 452 Error code list Error Error message Description Remedy Items to be checked: Turn off the power and move the carriage by hand to check to see if the locker is hooked. Reactivate the power supply and check to see if any error occurs again.
Page 453 Error code list Error Error message Description Remedy Clean the ink mist adhered inside the printer (carriage roller, roller guide, and carriage guide shaft). It is an error of decrease in 6130 [Machine Error Adjust CR] Clean the carriage belt and pulley. carriage speed.
Page 454 Error code list Error Error message Description Remedy Items to be checked: (1) Check the connection of the head connector. (2) After making the color/white head connection The white heads' temperature crossed, reactivate the device and replace the 6221 [Machine Error] level is abnormal.
Page 455 Error code list Error Error message Description Remedy It is an internal error (System 7000 [Machine Error] (1) After reactivating the GTX, wait and see the call error). situation if it operates without any error. It is an internal error (Time out (2) There is a possibility that this error occurred 7012 [Machine Error]...
Page 456: Block Diagram, Control Circuitry
Block diagram, Control circuitry...
Page 457: Specifications
Specifications 10-1. Apparatus External dimensions 55.1 in. (width) x 51.2 in. (depth) x 21.7 in. (height) (1400 mm (width) x 1300 mm (depth) x 550 mm (height)) Basic machine 120 kg (264 lb) weight (including platen) Max. printable area 16.0 in. x 21.0 in. (406.4 mm x 533.4 mm) Printing resolution 1200 dpi x 1200 dpi Power...
Page 458: Software
Specifications 10-2. Software Windows 7 (32 bit/64 bit), Windows 8.1 (32 bit/64 bit), Windows 10 (32 bit/64 Compatible OS bit) and Mac OS X 10.12 Sierra USB 2.0, LAN (10 BASE-T and 100 BASE-TX), USB flash memory (Please use a FAT32-formatted USB memory of which storage capacity is 2 GB to 32 Interface GB in total, and a USB memory without security functions such as password lock function).
Page 459: Ink, Maintenance Solution, Cleaning Solution, Pretreatment
Specifications 10-3. Ink, maintenance solution, cleaning solution, pretreatment 10-3-1. Ink Name Black / Magenta / Cyan / Yellow ink pouch Use expiration date Expiration date on the pouch pack (supposing storage at normal temperature) Storage temperature 0 to 40°C (32 to 104°F) - Store them in a place where they are not exposed to direct sunlight.
Page 460: Cleaning Solution
Specifications 10-3-3. Cleaning solution Name Cleaning solution Use expiration date Expiration date on the container (supposing storage at normal temperature) Storage temperature 0 to 40°C (32 to 104°F) - Store them in a place where they are not exposed to direct sunlight. - Keep them out of the reach of children.
Page 461: About Consumable Supplies, Optional Items And Replacement Parts
Specifications 10-4. About consumable supplies, optional items and replacement parts About consumable supplies, optional items and replacement parts  Consumable supplies: Components required for the printing operation  Optional items: Available items through purchase order according to customers' usage status ...
Page 462 Specifications Bottle ASSY Pretreatment roller (Waste ink tank) Full maintenance kit Wiper cleaner Print head Filter Wiper Tweezers Grease Cleaning cup Fan filter Clean stick R Flushing foam X0171 10-6...
Page 463 Appendix: Setup Manual...
Page 464 Please be sure to read this manual before using this product. Keep this manual in a safe place for future use. Table of contents Please be sure to read "SAFETY INSTRUCTIONS" before use. Installation Setup of the printer Connection to a PC Adjustment GTX-4 Maintenance list GARMENT PRINTER Setup Manual...
Page 465 SAFETY INSTRUCTIONS Thank you very much for buying a BROTHER printer. Before The instructions which follow this term using your new printer, please read the "SAFETY indicate situations where failure to follow INSTRUCTIONS" and handling instructions carefully. the instructions may result in damage to IMPORTANT property.
Page 466 Otherwise it may cause fire or electric Basic precautions shocks. To prevent accidents and problems, do not modify the machine yourself. Brother will not be held responsible for any accidents or problems Printing resulting from modifications made to the machine.
Page 467 SAFETY INSTRUCTIONS Do not place the printer on a shaky table or high WARNING shelf or other unstable location. Otherwise it may tip over or fall down and cause injury. Furthermore, Printing the table that supports the printer should be at least 35.4 in.
Page 468 Maintenance CAUTION Be careful not to get your fingers caught when closing the front cover, otherwise it may result in Printing injury to your fingers. Ensure there is adequate space left in front of the printer and avoid placing any objects. Otherwise When you mount or replace the head, be careful your hand may get caught between the platen and not to get your hands or fingers caught.
Page 469 Sources of strong accessories, be sure to use only genuine Brother electrical noise may cause problems with correct parts. Brother will not be held responsible for any operation. accidents or problems resulting from the use of non-genuine parts.
Page 470 3. Warning labels This printer has the following warning labels displayed on it. Follow the precautions given on each warning label for your work. When the label is peeled off or illegible, contact the place of purchase. Grease Cleaning solution High temperature warning display Waste ink tank...
Page 471 However, in this manual, the ® marks or TM marks are not used. Brother logo is registered trademark of Brother Industries, Ltd. Apple, Macintosh, Mac OS, iOS, OS X, Safari, iPad, iPhone, iPod and iPod touch are the trademarks or registered trademarks of Apple Inc.
Page 472 <When you dispose of the machine> 3) Pickup the Lithium Battery (1) to the direction of the arrow. Required Tools Phillips screwdriver: M3 to M5 Disassembling 1) Remove the Cover PANEL SIDE. Note based on California law (USA) on the use and handling of Perchlorate This product contains a CR Coin Lithium Battery which contains Perchlorate Material –...
Page 473 Installation Checking the installation site Exhaust 1.3 in. (33 mm) 34.1 in. 16.7 in. (86.7 cm) 15.8 in. (40 cm) (42.3 cm) or more 12.5 in. (31.8 cm) Exhaust opening X0155 106.3 in. (270 cm)  The following environmental requirements should be met: or more 15.8 in.
Page 474  When installing the printer, avoid any place that presents  In preparation for a major earthquake or other natural direct sunlight or a large amount of dust. disasters, fix the table and the main unit with a tool like a ...
Page 475 Installation Check the supplied accessories. a AC power cord s Cable clamp ① ② ③ ④ d Grease f Clean stick R x 6 g Cleaning cup h Filter cover / Fan filter x 2 j Gloves (for changing the wiper cleaner / for cleaning the maintenance unit) x 4 ⑤...
Page 476: Transporting The Printer
Transporting the printer Prepare the following items along with the supplied accessories: - Ink pouch Black / Magenta / Cyan / Yellow x 1 (for each) White x 2 - Cleaning solution - Pretreatment - Wiper cleaner x 2 If you are not using white ink and using only color inks, then prepare a maintenance solution TIPS pouch instead of a white ink pouch.
Page 477 Setup of the printer Removing the protection materials Mounting the supplied accessories Remove all the tapes, strings and sheets shown in the below Mount the supplied accessories according to the following illustration. procedures. Please note that the platen should be mounted after turning on the power.
Page 478 Cable clamp Waste ink tank This is used to put the cables together. X0023 X0015 Filter cover and Fan filter Fix the waste ink tank to the table leg or the like by using two pieces of string, etc. When the tank is fixed, insert the waste ink tube and the waste ink tube fixing rubber.
Page 479 Setup of the printer Mount the following supplied accessories inside the printer. Make sure that no flushing foam extends off the outboard end portions of the flushing receiver. If it does, it may interfere with the nozzle surface ① IMPORTANT of the head and may result in a problem concerning firing of the print heads.
Page 480 Wiper cleaner X0120 Waste should be disposed of in accordance with regulations and laws. Use the cleaner by expiration date written on the TIPS label. Mount it on the machine immediately after it is unpacked. X0008 Insert the shaft (a), and push the area with the "PUSH" indication until it clicks (there is no difference in white and color sides;...
Page 481 Setup of the printer Print head The gray area (a) illustrated above may be hard and difficult to remove. If it is, use both hands to TIPS remove it. ① X0009 There is no difference in white and color sides; they can be mounted on either side.
Page 482 If the print head is not inserted sufficiently, the part as illustrated in (b) could come into contact with its bottom surface, which in turn may result TIPS in poor printing. Make sure to insert it to the end. ③ ②...
Page 483 Setup of the printer ① ① X0012 Remove four caps of the head. Check that the head and the marker of each tube are matched X0123 Tuck the extra cable into the space as shown in area (e) for the and connect the tubes one by one from back to front of the color side.
Page 484 Filling the cleaning solution Ink cartridge setup and installation Install the ink pouches into cartridges by referring to the illustrations on the label located on the ink bay cover of the machine. If you are not using white ink and using only color inks for printing, install a maintenance solution pouch instead of a white ink pouch, TIPS...
Page 485 Setup of the printer X0017 Push the tip of the ink pouch in until it clicks. Straighten the ink pouch so that it can fit the grooves of the ink cartridge lid and mount it while pulling it by hand. X0178 Open the lid of the ink cartridge.
Page 486 X0124 Check that the two illustrated areas (b) and (c) are straight. X0018 CAUTION Stick the expiration date seal supplied with the ink pouch on the front side of the ink cartridge, and install the cartridge into Be careful not to touch area (a) illustrated above. Otherwise the printer, matching it to the corresponding color slot.
Page 487 Setup of the printer Turning on the power Mounting the platen X0019 X0029 Press on the operation panel to move the platen to the Close the cover of the machine and insert the AC power cord into (a) and the outlet. front.
Page 488 Installing the ink Turn on the power of the printer and perform the operation while the printer is in Standby mode. -> [Maintenance] -> [Initial Ink Installation] -> [All ② ③ Print Heads] If you are using only color inks, perform the following procedures.
Page 489: Connection To A Pc
Windows Update] -> [Yes] This screen may prompt more than once. And this also may require several minutes to complete. We recommend you to set "Brother GTX-4" or TIPS "Brother GTX-4 FileOutput" as the default printer for your convenience.
Page 490 The static IP address can also be set on the TIPS printer. For details, refer to the Instruction Manual. 1) Perform the procedures of "P.17 When connecting via USB". 2) Start menu -> "Brother GTX-4 Tools" -> Activate "GTX-4 Maintenance" 3) Select [IP Address Set] -> [Next]...
Page 491 Connection to a PC In the case of directly entering: In the case of auto acquisition: 5) Enter the values of [IP Address][Subnet Mask][Default 5) Enter the hostname -> [Next]. The steps are completed Gateway] -> [Next]. The steps are completed when the when the message [IP address was successfully assigned message [IP address was successfully assigned to the to the Printer.] is displayed.
Page 492 Installing the network print driver 4) Windows 7: Click on [Add a local printer] Windows 8.1: [The printer that I want isn't listed] -> Select 1) Connect the printer and PC to a network using LAN cables [Add a local printer or network printer with manual settings] and turn the printer power ON.
Page 493 Connection to a PC 6) Enter the static IP address of the printer into [Hostname or 7) From [Device Type], select [Custom] -> [Settings] IP address] -> Uncheck the check box of [Query the printer and automatically select the driver to use] -> [Next] 8) From [Protocol], select [LPR] ->...
Page 494 10) [Browse] -> Select "32bit_OS" or "64bit_OS" folder in the 13) When the next screen appears, select [Do not share this installer depending on the bits of Windows you use -> [OK] printer] -> [Next] -> [Next] 11) Select [Replace the current driver] -> [Next] 14) When necessary, select [Set as the default printer] ->...
Page 495 Adjustment Adjusting the carriage speed Checking the nozzle check pattern Perform the operation while the printer is in Standby mode. 1) Make sure that the platen height adjustment lever (a) is set at the "A" position. -> [Printer Setting] -> [CR Speed Adjustment] -> [Start (after cleaning/setup)] ->...
Page 496 2) Place a sheet of A4 or letter-size white paper as illustrated 6) Check the printed results for both nozzle check prints and below (Pretreated T-shirt is also acceptable). determine if there is a problem. If the paper tends to be floated, tape the corners. If missing nozzles are found as indicated by the arrows below, there is a problem concerning the firing of the print heads.
Page 497 Adjustment 1) Connect the printer and PC via a USB 2.0 cable or LAN Menu name Things to prepare cable. On the PC side, "Brother GTX-4 Tools" -> Activate "GTX-4 Maintenance". [V-rating's settings:] ― 2) Prepare a few sheets of A4 or letter-size paper (black paper...
Page 498: Maintenance List
Maintenance list To maintain the printing quality and use the printer for a longer time, the following maintenance is needed. For details, refer to the Instruction Manual. Error / Maintenance timing Description Warning display Confirmation and disposal of waste ink ―...
Page 499 *Please note that the contents of this manual may differ slightly from the actual product purchased as a result of product improvements. http://www.brother.com/ 1-5, Kitajizoyama, Noda-cho, Kariya 448-0803, Japan. © 2017, 2018 Brother Industries, Ltd. All Rights Reserved. GTX-422 SB5870-201 This is the original instructions.
Page 500 *Please note that the contents of this manual may differ slightly from the actual product purchased as a result of product improvements. http://www.brother.com/ 1-5, Kitajizoyama, Noda-cho, Kariya 448-0803, Japan. ©2017, 2018 Brother Industries, Ltd. All Rights Reserved. GTX-422 I8031213F E This is the original instructions.

Brother GTX-4 Service Manual

1 Before Using Your Printer for the First Time

2 Installation and Preparation

3 What to Do

4 Improvement of Print Quality

5 Regular Maintenance

6 Disassembly / Replacement / Adjustment

7 Transportation / Maintenance in Long-Term Storage

8 Error Code List

9 Block Diagram, Control Circuitry

10 Specifications

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Summary of Contents for Brother GTX-4

Table of Contents