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Troubleshooting
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Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery ("Assemble & charge" on
page 3), then replace and switch your phone on as
usual.
Reset
To reset your phone to factory settings and erase all
Settings
the data on your phone, press Menu
>
>
Privacy
Factory data reset
Reset phone
>
>
.
Warning:
All data on your phone will be deleted.
Service & repairs
If you have questions or need assistance, go to
www.motorola.com/support, where you can select
from a number of customer care options. You can also
contact the Motorola Customer Support Center at
1-800-331-6456 (United States), 1-888-390-6456
(TTY/TDD United States for hearing impaired), or
1-800-461-4575 (Canada).
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Troubleshooting
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