Troubleshooting; Adapter Installation Problems - SMC Networks SMC EZ Connect SMC2635W User Manual

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ROUBLESHOOTING
Check the following troubleshooting items before contacting SMC
Technical Support.

Adapter Installation Problems

If your computer cannot find the EZ Connect Wireless Cardbus
Adapter or the network driver does not install correctly, check the
following:
• Make sure the adapter is securely seated in the PCMCIA slot.
When you insert the wireless adapter into the notebook's slot,
a beep should be heard if the adapter is properly inserted.
Check for any hardware problems, such as physical damage
to the card's connector.
• Try the card in another PCMCIA slot. If this also fails, test your
computer with another SMC2635W Wireless Cardbus
Adapter that is known to operate correctly.
• Make sure your computer is using the latest BIOS.
• If there are other network adapters in the computer, they may
be causing conflicts. Remove all other adapters from the
computer and test the wireless adapter separately.
• If it still does not work, take out the wireless adapter. Delete
the driver and utility programs. Then go to" Control Panel" and
delete the adapter from your network configuration menu.
Restart your notebook and reinstall the card.
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