Belkin SURF N 15 N150 User Manual page 20

TROUblEshOOTing, sUppORT, anD WaRRanTY
i can't connect to the internet wirelessly and my
network name is not listed in available networks .
1 . Verify that your router is on and the
front-panel light shows solid green .
2 . if you are far from the router, you might try moving
closer to see if you might have been out of range .
3 . using a computer attached to the router via a network cable,
visit http://router/ and ensure that "Broadcast ssiD" is On .
this setting is found on the "channel and ssiD" page .
My wireless network per formance is slow, inconsistent,
suffers from weak signal, or i'm having difficulty maintaining a
Vpn connection .
Wireless technology is radio-based, which means connectivity
and the throughput performance between devices
decreases when the distance between devices increases .
Other factors that will cause signal degradation (metal is
generally the worst culprit) are obstructions such as walls
and metal appliances . note also that connection speed may
decrease as you move farther away from the router .
in order to determine if wireless issues are related to
range, we suggest temporarily moving the computer
within 10 feet from the router if possible .
Changing the wireless channel—Depending on local
wireless traffic and interference, switching the wireless
channel of your network can improve performance and
reliability . see the section titled "changing the Wireless
channel" for instructions on how to choose other channels .
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