Console Error Codes - Bowflex TreadClimber TC10 Service Manual

ERROR CODES
• If the error code has never appeared before, the first step should always be to power the machine off/on, and see if the code re-
appears. If the code re-appears, or has been seen before, then proceed with the steps below.
• After completion of each resolution step, restart the machine and see if the error returns. If not, proceed to the next resolution step. If
issue persists, after all steps followed, contact Customer Service for advanced troubleshooting assistance.
• If multiple codes are present attempt to resolve "Hxx" code before troubleshooting "Cxx" codes. After "Hxx" codes are resolved "Cxx"
codes may not re-appear.
Error Code
EStP
C01
C02
C03/C04/C05/C06/C07
C08
H03
H05
H06
H07
H08
H11
H12
H13
H15
Error Name
Estop Error
Console over voltage
Console under voltage
Console current/hdw errors
Wrong MCB
Critical motor current
Communication lost
Communication issue
Over speed condition
No tach detected
Power supply voltage low
Memory error
Hardware failure
Over current
1. Check and make sure the E-Stop is plugged in and fitted correctly.
2. Replace the upper electronics
1. Check all three I/O cable connections (MCB, top of upright, back of
console)
2. Replace I/O cables
3. Replace MCB (Motor Control Board)
1. Check all three (MCB, top of upright, back of console) I/O cable connec-
tions
2. Replace I/O cables
3. Replace MCB
1. Troubleshoot other codes first and restart macine.
2. Replace console
1. Replace MCB with correct part for machine
1. Check that all MCB wiring is secure
2. Replace MCB
1. Check all three I/O cable connections (MCB, top of upright, back of
console)
2. Replace I/O cables
3. Seek advanced troubleshooting assistance
1. If issue returns after power off/on seek advanced troubleshooting as-
sistance
1. If error occurs when machine is powered up or when start button is
pressed, replace MCB
2. If error occurs due to pushing belts beyond motor speed, advise not to
push belts beyond motor speed
3. Seek advanced troubleshooting assistance
1. Check that motor tach I/O cable is connected at both ends
2. Replace motor assembly
1. If error has occurred multiple times replace MCB
1. If error has occurred multiple times replace MCB
1. If error has occurred multiple times replace MCB
1. Check belt lubrication/tension
2. If heavier user at low speeds set shocks to MIN travel and try shorter
workout at higher speed (over 2.0MPH)
3. If problem has slowly developed over a long period of time and has been
getting worse, replace motor.
11
Resolution