Call Transfer Attended; Call Swapping - Gigaset N720 Quick Start Manual

Gigaset pro N720 - BroadSoft

Call Transfer Attended

When using attended transfer, you first make sure that the contact where you
want to transfer the call, is available and willing to answer this call. There is first a 2
way conversation before you transfer the call.
> You have an active call.
During the call press the Left Soft key "Ext. Call" to put the call on hold.
>
> Enter the phone number.
> Wait until the call is answered and you announced the call.
> Hang up to transfer the call.
> Or press up & down to swap between the calls.
Call Transfer Un-Attended
When using un-attended transfer, you transfer the call without announcing it to
the other party.
> You have an active call.
During the call press the Left Soft key "Ext. Call" to put the call on hold.
>
> Enter the phone number.
> Wait until you hear the ringing tone.
> Hang up to transfer the call.

Call Swapping

> You have an active call.
> Press up & down
Quick start guide
to swap between the calls.
4