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Troubleshooting
The name of your wireless network DOES NOT appear in the list
of "Available Networks".
If the correct network name is not listed, check the SSID settings
to see if they match. The SSID is case-sensitive and the spelling on
each computer must be exactly the same in order for the Adapter to
connect to the wireless router (or access point).
Note: To check the SSID settings or look for an available
network, double-click the Signal Indicator icon to bring up the
"Wireless Networks" screen. Click "Add" if you do not see the
network you are trying to connect to and type in the SSID. For
more information about setting up an SSID, please reference your
router manufacturer's user manual.
If issues persist even at close range, please contact
Belkin Technical Support.
Installation CD-ROM does not start Belkin Wireless
Networking Utility.
If the CD-ROM does not start the Belkin Wireless Networking
Utility automatically, it could be that the computer is running
other applications that are interfering with the CD drive. If the
Belkin Wireless Networking Utility screen does not appear within
15-20 seconds, open up your CD-ROM drive by double-clicking
on the "My Computer" icon. Next, double-click on the CD-ROM
drive that the Installation CD has been placed in to start the
installation. Then double-click on the folder named "Files". Next,
double-click on the icon named "setup.exe".
Power LED does not come ON; Adapter is not working.
If the LED indicators are not ON, the problem may be that the
Adapter is not connected or installed properly. Verify that the
Adapter is plugged firmly into the CardBus slot of your computer.
Check to see that the drivers for the Adapter have been installed.
Right-click on the "My Computer" icon on your desktop. Choose
"Properties" and navigate to the "Device Manager" and see if
your Adapter is listed without any errors. If an error is indicated,
contact Belkin Technical Support.
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