Troubleshooting Guide - The Singing Machine ISM398BT Instruction Manual

Troubleshooting Guide

Should this unit exhibit a problem, check the following before seeking service:
No Power.
• Power is not on; press the Power ON/OFF button to turn the unit on.
• Make sure the unit is connected to AC power.
• Batteries are dead or not inserted properly. Insert batteries as shown on page E3.
No Sound – General.
• Master Volume is set to minimum; raise volume.
• Cable connected to AUX IN jack. When a cable is connected, the Aux In function is
selected. Unplug to select Bluetooth.
No Sound from the Microphone.
• Make sure microphone is firmly connected to the MIC1 or MIC2 jack.
• Make sure microphone is turned on.
• Make sure the MIC VOLUME control is not on the lowest setting.
• MASTER VOLUME is set to minimum; raise volume.
The Bluetooth device cannot be paired or connected with the unit.
• Ensure any other Bluetooth devices are turned off to avoid accidental pairing.
• Turn the power off; wait five seconds then turn power back on for automatic re-
connection with the paired device.
• You have not activated the Bluetooth function of your device; see page E5 or refer to
the Bluetooth device's user manual.
• The unit is not in pairing mode; see page E5 to pair.
The Music playback is not available on the unit after successfully connecting the
Bluetooth.
• Ensure your Bluetooth device can support the A2DP Bluetooth profile.
— E8 —