Warranty And Support; Warranty Restrictions; Troubleshooting - Philips SP9860 User Manual

Warranty and support

Warranty restrictions

Troubleshooting

Shaver
Problem
The appliance
does not work
when I press the
on/off button.
If you need information or support, please visit
www.philips.com/support or read the
international warranty leaflet.
The shaving heads (cutters and guards) are not
covered by the terms of the international warranty
because they are subject to wear.
This chapter summarizes the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/support
for a list of frequently asked questions or contact
the Consumer Care Center in your country.
Possible cause
The appliance is still
placed on the Qi
charging pad.
The rechargeable
battery is empty.
The travel lock is
activated.
The shaving unit is
soiled or damaged
to such an extent
that the motor
cannot run.
English
Solution
Remove the appliance
from the Qi charging pad
and press the on/off
button to switch on the
appliance.
Recharge the battery
(see 'Charging').
Press the on/off button
for 3 seconds to
deactivate the travel lock.
Clean the shaving heads
thoroughly (see
'Thorough cleaning') or
replace them.
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