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Z2321A
User Manual
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Summary of Contents for Zte Z2321A

  • Page 1 Z2321A User Manual...
  • Page 2 About This Manual Thank you for choosing this ZTE mobile device. In order to keep your device in its best condition, please read this manual and keep it for future reference. Copyright Copyright © 2018 ZTE CORPORATION All rights reserved.
  • Page 3 Android is a trademark of Google LLC; Oreo is a trademark of Mondelez International, Inc. group. ® The Bluetooth trademark and logos are owned by the Bluetooth SIG, Inc. and any use of such trademarks by ZTE Corporation is under license. microSDHC Logo is a trademark of SD-3C, LLC. ® Qualcomm Snapdragon™...
  • Page 4 Version No.: R1.0 Edition Time: December 27, 2017...
  • Page 5: Table Of Contents

    Contents Getting Started ............10 Getting to Know Your Phone ..........10 Knowing the Keys ............12 Installing the micro-SIM Card and microSDHC Card (Not Included) ................13 Removing the micro-SIM Card and microSDHC Card ..15 Charging the Battery ............16 Extending the Battery Life ..........
  • Page 6 Calling Your Contacts ............31 Checking Voicemail ............31 Using Options During a Call ..........32 Managing Multi-party Calls ..........32 Contacts ..............35 Checking Contact Details ..........35 Searching for a Contact ........... 35 Adding a New Contact ............. 35 Setting Up Your Own Profile ..........
  • Page 7 Web Browser ............48 Opening the Browser ............48 Setting the Homepage ............48 Adding a Website to Bookmarks ........49 Viewing the Browsing History ........... 49 Changing Browser Settings ..........50 Camera ..............51 Capturing a Photo ............51 Recording a Video ............
  • Page 8 Scanning and Saving Channels ........61 Listening to FM Radio ............61 Deleting a Saved Channel ..........62 Other Options ..............62 Sound Recorder ............. 63 Recording a Voice Memo ..........63 Playing a Voice Memo ............. 63 More Apps............... 64 Clock ................
  • Page 9 Electrical Safety ............... 85 Radio Frequency Interference .......... 86 Explosive Environments ........... 88...
  • Page 10: Getting Started

    Getting Started Getting to Know Your Phone Earpiece Internal display 4-way navigation OK key Left soft key Right soft key Send key Power/end key Recent apps key Clear key Voicemail key Camera key Vibration mode key Main microphone Charging/ micro-USB port...
  • Page 11 Camera 3.5 mm headset jack Volume up/down keys External display Auxiliary microphone Speaker Back cover...
  • Page 12: Knowing The Keys

    Knowing the Keys Function Press and hold to turn on or off airplane  Power/end key mode, power off or restart the phone. Press to end a call, reject an incoming call or  cancel dialing. Press to return to the home screen. ...
  • Page 13: Installing The Micro-Sim Card And Microsdhc Card (Not Included)

    Function Camera key Press in the home screen or app list screen to activate the camera. Clear key Press or hold to delete characters on the left of the cursor when entering text or numbers. Press and hold in the home screen to ...
  • Page 14 cards, or any non-standard micro-SIM card cut from a SIM card. You can get a standard micro-SIM card from your service provider. 1. Insert your fingernail into the slot at the bottom left of the back cover and lift it up gently. 2.
  • Page 15: Removing The Micro-Sim Card And Microsdhc Card

    3. Insert the battery by aligning the metal contacts on the battery with the metal contacts in the battery compartment. Gently push down on the battery until it clicks into place. 4. Replace the back cover. Removing the micro-SIM Card and microSDHC Card Power off your phone before installing or removing the micro-SIM card and microSDHC card.
  • Page 16: Charging The Battery

    You should fully charge the battery as soon as possible. WARNING! Use only ZTE-approved chargers and cables. The use of unapproved accessories could damage your phone or cause the battery to explode.
  • Page 17: Extending The Battery Life

    2. Connect the charger to a standard AC power outlet. If the phone is on, you’ll see a charging icon, such as appear on the status bar. 3. Disconnect the charger when the battery is fully charged. NOTE: If the battery is extremely low, you may be unable to power on the phone even when it is being charged.
  • Page 18: Powering On/Off

     Reduce the screen backlight time.  Lower the screen brightness.  Turn Bluetooth off when not in use.  Disable the GPS function when not in use. Most applications using this function will periodically query the GPS satellites for your current location, and each query drains your battery. Powering On/Off ...
  • Page 19: Knowing The Basics

    Knowing the Basics Entering Text Change Input Mode or Language When you are in a field that allows characters to be entered, the text input mode indicator is shown on the right side of the status bar. You can enter text using the following input modes: T12 abc, T12 Abc, T12 ABC, abc, Abc, ABC, and number input.
  • Page 20  Press the 0 key to insert a space or press the * key to select symbols.  Press the Clear key to delete the letter to the left of the cursor. Hold the Clear key to delete all entered text to the left of the cursor.
  • Page 21: Opening And Switching Apps

    Opening and Switching Apps Open an App 1. Press the Power/end key if the current screen is not the home screen. 2. Select by pressing the Center key. 3. Use the Navigation keys and the Center key to select and open an app.
  • Page 22: Connecting To Networks And Devices

    Connecting to Networks and Devices Connecting to Mobile Networks Control Mobile Data Use To enable or disable data access: 1. From the home screen, select > Settings > Wireless & networks > Mobile network. 2. Select Mobile Data and press the Center key to turn on or off the switch.
  • Page 23: Connecting To Bluetooth Devices

    1. From the home screen, select > Settings > Wireless & networks > Mobile network > Access Point Names. 2. Select > New APN. 3. Select each item to enter the information you get from your service provider. 4. Select >...
  • Page 24 Change the Device Name From the home screen, select > Settings > Wireless & networks > Bluetooth. Turn on the Bluetooth switch if Bluetooth is off. Select > Rename this device. Edit the name and press the Center key. Pair With Another Bluetooth Device From the home screen, select >...
  • Page 25 that device. Forget (Unpair With) a Bluetooth Device You can make your phone forget its pairing connection with another Bluetooth device. To connect to the device again, you need to search it and enter or confirm a passkey again. 1. From the home screen, select >...
  • Page 26: Connecting To Your Computer Via Usb

    Depending on your storage setting and whether a microSDHC card is installed, received files are stored automatically in a dedicated folder (Bluetooth, for instance). You can access them with the File Manager app. Connecting to Your Computer via USB You can connect your phone to a computer with a USB cable and transfer music, pictures, and other files in both directions.
  • Page 27 (MTP) for the first time. NOTE: To make your phone connect to the computer automatically using the selected connection type, select Don’t ask me again and press the Center key to check it. Disconnect Your Phone From the Computer To disconnect the phone from the computer, simply unplug the USB cable when you’re finished.
  • Page 28: Phone Calls

    Phone Calls You can place calls from the Recent Calls app, the Contacts app, or other apps that display contact information. Placing and Ending Calls Place a Call by Dialing 1. Press the Power/end key to access the home screen. 2.
  • Page 29: Answering Or Rejecting Calls

    Answering or Rejecting Calls When you receive a phone call, you can answer or reject the call, or reject it with a text message. Answer a Call When you receive a phone call, press the Send key or the Center key to answer the call. NOTE: You can also answer a call by opening the phone flip.
  • Page 30: Working With The Call History

    Working With the Call History The call history is a list of all the calls you've placed, received, or missed. It provides a convenient way to redial a number, return a call, or add a number to your contacts. To open the call history, select >...
  • Page 31: Calling Your Contacts

    Select > Remove from call log to delete the entry.  Select > Edit number before call to edit the number in the  dialer before calling it. Select > Send Message to send a message to the contact  or number.
  • Page 32: Using Options During A Call

    voicemail messages. NOTE: Set Voicemail for how to set your voicemail service. For detailed information, please contact the service provider. Using Options During a Call During a call, the following options are available.  Press the Center key to turn on or off the speaker. ...
  • Page 33 you can switch between two calls or set up a conference call. NOTE: The call waiting and three-way call features need network support and may result in additional charges. Please contact your service provider for more information. Switch Between Current Calls When you’re on a call and another call comes in, your phone screen informs you and displays the caller ID.
  • Page 34 hold.) 3. When you’re connected to the second party, select > Merge calls. If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected. To end the conference call, press the Power/end key.
  • Page 35: Contacts

    Contacts To see your contacts, select > Contacts from the home screen. From there, you can select the tabs on the top of the screen to quickly switch to contact groups. Checking Contact Details From the home screen, select > Contacts and select tab to access your contact list.
  • Page 36: Setting Up Your Own Profile

    Select > New contact to add a new contact. If the contacts list is empty, select CREATE A NEW CONTACT. Enter the contact name, phone number and other information. NOTE: You can select below RINGTONE or NOTIFICATION RIGNTONE to set a special ringtone or notification ringtone to the contact.
  • Page 37: Importing, Exporting, And Sharing Contacts

    Importing, Exporting, and Sharing Contacts You can import/export contacts from/to the phone storage or the microSDHC card. This is especially useful when you need to transfer contacts between different devices. You can also quickly share contacts using messages or Bluetooth. Import Contacts From the Phone Storage or the microSDHC Card 1.
  • Page 38: Editing Contacts

    Share Contacts 1. From the home screen, select > Contacts. 2. Select > Import/Export > Share visible contacts. 3. Choose to share the contacts via messages or Bluetooth. The phone will export all your visible contacts into a vCard file. 4.
  • Page 39 Join Contacts You can merge all the separate information of a contact into one entry in the contacts list. 1. From the home screen, select > Contacts. 2. Select a contact you need to edit and press the Center key. 3.
  • Page 40: Working With Groups

    4. Select > Separate. 5. Press the Center key to confirm. Working With Groups View Your Contact Groups From the home screen, select > Contacts and select tab. Scroll through the list to view the preset groups and any groups you have created. Select a group and press the Center key to view its members.
  • Page 41 then check the contacts you wish to be the group members. Select > Add member to group. Select below RINGTONE and press the Center key. Select the ringtone for incoming calls from the group members and press the Left soft key. Select >...
  • Page 42 the ringtone. Select > Save. NOTE: To remove group members, open a group in the tab and select > Multi-Select to choose members. Then select > Delete member > OK.
  • Page 43: Messages

    Messages You can use Messages to exchange text messages (SMS) and multimedia messages (MMS). Opening the Messages Screen From the home screen, select > Messages. The Messages screen opens, where you can create a new message or open an ongoing message thread. ...
  • Page 44: Replying To A Message

    To remove a recipient, press the Clear key. 3. Select the text box at the bottom and enter the content of your text message. 4. If you want to send a multimedia message, select > Insert attach or > Add subject to attach a file or subject to the message.
  • Page 45: Forwarding A Message

    Forwarding a Message 1. On the Messages screen, open the thread that has the message you want to forward. 2. Select the message and press the Center key. 3. Select Forward in the menu that opens and press the Center key. 4.
  • Page 46: Calendar

    Calendar To open Calendar, select > Calendar from the home screen. You can use the calendar, set appointments, and view events. Viewing Your Calendars and Events Change Calendar Views You can view your calendars in different forms. The app offers three view types: Month, Week and Agenda.
  • Page 47: Creating An Event

    switch to Agenda view. Then open an event to view its details. Creating an Event 1. In any Calendar view, select > New event. 2. Enter the event details and press the Left soft key. Editing, Deleting or Sharing an Event 1.
  • Page 48: Web Browser

    Web Browser Use Browser to view web pages and search for information. Opening the Browser From the home screen, select > Browser to launch the web browser. The browser also opens when you open a web link - for example, in a text message. To visit a website: 1.
  • Page 49: Adding A Website To Bookmarks

    > Homepage in the Browser screen. 1. Open the Browser app. 2. Select > Settings > Set homepage. 3. Enter the URL and press the Center key to set it as the homepage. Adding a Website to Bookmarks 1. Open the Browser app. 2.
  • Page 50: Changing Browser Settings

    Changing Browser Settings You can configure a number of settings to customize the way you browse the web. To open the Browser settings screen, select > Settings in the browser screen.
  • Page 51: Camera

    Camera You can use your phone to take photos and record videos. Photos and videos are stored on the microSDHC card you have installed or in the phone storage. You can copy them to your computer or access them in the Gallery app. Capturing a Photo 1.
  • Page 52: Recording A Video

    NOTE: You can press the Volume key to zoom in or out before taking pictures. 3. Press the Center key or the Camera key to take a picture. Recording a Video 1. From the home screen, press the Camera key or select >...
  • Page 53: Gallery

    Gallery Opening Gallery From the home screen, select > Gallery to view albums of your pictures and videos. Working With Albums When you open the Gallery, all pictures and videos on your phone are displayed in a number of albums by default. Scroll up and down to see them all.
  • Page 54: Working With Pictures

    2. Select > Multi-select. 3. Select the items you want to delete and press the Center key to highlight them. 4. Select > Delete. 5. Press the Center key to confirm. Working With Pictures Select a picture in an album and press the Center key to view When viewing a picture, the following features are available.
  • Page 55 2. Select the thumbnail of a video and press the Center key. 3. Press the Center key again to start playing.
  • Page 56: Music

    Music From the home screen, select > Multimedia > Music to play audio files stored on your phone. Viewing Your Music Library From the home screen, select > Multimedia > Music and your music library is displayed. All your audio files are cataloged according to the information stored in the files.
  • Page 57 The playback screen shows the track information and album artwork (if available). The following options are available.  To pause or resume the playback, press the Center key.  To skip songs, press the Left key or the Right key. ...
  • Page 58: Managing Playlists

     To check the track information, select > Track Info.  To return to the music screen, press the Right soft key.  To close the Music app, select > Exit. Managing Playlists Create playlists to organize your music files into sets of songs, so that you can play the songs you like in the order you prefer.
  • Page 59: Video Player

    Video Player Use the Video app to manage your video library and watch videos. Opening the Video Library From the home screen, select > Multimedia > Video to view your video library, where your video files are displayed in a list.
  • Page 60: Managing Video Files

     To view the file details, select > Details. Managing Video Files Delete Video Clips 1. Select > Multi-Select in the video library. 2. Check the videos you want to delete. 3. Select > Delete and press the Center key to confirm. Share Video Clips 1.
  • Page 61: Fm Radio

    FM Radio With the FM radio, you can search for radio channels, listen to them, and save them on your phone. Note that the quality of the radio broadcast depends on the coverage of the radio station in your area. The wired headset works as an antenna, so always connect the headset when using the radio.
  • Page 62: Deleting A Saved Channel

    3. Select a channel and press the Center key to listen to it. In the main FM radio screen, you can press the Up key or the Down key to adjust the channel frequency, or press the Left key or the Right key to switch to other channels. Deleting a Saved Channel 1.
  • Page 63: Sound Recorder

    Sound Recorder Sound Recorder enables you to record voice memos and listen to them whenever you like. Recording a Voice Memo 1. From the home screen, select > Multimedia > Sound Recorder. 2. Press the Center key to start recording. During recording, press the Center key to pause or continue the recording.
  • Page 64: More Apps

    More Apps Clock From the home screen, select > Clock. The Clock app allows you to check local time in places around the world, set alarms, and use timers. Set a New Alarm 1. Select the tab in the Clock app. 2.
  • Page 65: Calculator

    Use the Stopwatch and Countdown Select the tab in the Clock app to use the stopwatch or the countdown timer. Stopwatch allows you to record lap times, while countdown allows you to set a time and count down to zero. Calculator From the home screen, select >...
  • Page 66: File Manager

    File Manager Quickly access all of your images, videos, audio clips, and other types of files on your phone storage and the microSDHC card. From the home screen, select > File Manager. You can select the tab to browse folders and files on the phone storage and the microSDHC card.
  • Page 67: Settings

    Settings From the home screen, select > Settings. The Settings app contains most of the tools for customizing and configuring your phone.
  • Page 68: Troubleshooting

    Troubleshooting If you encounter problems while using the phone, or if it performs abnormally, you can refer to the chart below. If your particular problem cannot be resolved using the information in the chart, contact the dealer where you purchased the phone. Problem Possible causes Possible solution...
  • Page 69 Problem Possible causes Possible solution End the call and dial The network link quality again. You may be is poor on the part of switched to a your service provider. better-quality network link or phone line. Echo or noise End the call and dial The quality of the phone again.
  • Page 70 Problem Possible causes Possible solution The standby time is related to your service provider system configuration. The same If you are located in an phone used with area where signaling is different service weak, temporarily power providers’ systems will off the phone. not provide exactly the same length of standby time.
  • Page 71 Problem Possible causes Possible solution Cannot turn Battery power has been Recharge the phone’s your phone depleted. battery. The micro-SIM card Take the micro-SIM card malfunctions or is to your service provider damaged. for testing. micro-SIM The micro-SIM card is Insert the micro-SIM card error inserted improperly.
  • Page 72 Problem Possible causes Possible solution Contact your service provider. If the service You have entered an provider provides the PIN Code incorrect PIN code three micro-SIM card’s PUK blocked consecutive times. code, use the PUK code to unlock the micro-SIM card.
  • Page 73: For Your Safety

    For Your Safety General Safety Don’t make or receive handheld calls while Don’t use at gas driving. Never text stations. while driving. Keep your phone at Your phone may least 15 mm away produce a bright or from your body while flashing light.
  • Page 74: Radio Frequency (Rf) Energy

    Keep away from Avoid contact with pacemakers and other liquids. Keep your electronic medical phone dry. devices. Turn off when asked to Do not attempt to in hospitals and disassemble your medical facilities. phone. Turn off when told to in Only use approved aircrafts and airports.
  • Page 75 FCC and can be found under the Display Grant section of www.fcc.gov/oet/ea/fccid after searching on FCC ID: SRQ-Z2321A. For this device, the highest reported SAR value for usage against the head is 0.77 W/kg, and for usage near the body is 1.04 W/kg.
  • Page 76: Fcc Regulations

    SAR compliance for body-worn operation is based on a separation distance of 15 mm between the unit and the human body. Carry this device at least 15 mm away from your body to ensure RF exposure level compliant or lower to the reported level.
  • Page 77: Hearing Aid Compatibility (Hac) Regulations For Mobile Phones

    limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 78 interference with hearing aids or cochlear implants, digital wireless phones sometimes do because of electromagnetic energy emitted by the phone's antenna, backlight, or other components. Your phone is compliant with FCC HAC regulations (ANSI C63.19- 2011). While some wireless phones are used near some hearing devices (hearing aids and cochlear implants), users may detect a buzzing, humming, or whining noise.
  • Page 79: Ctia Requirements

    about return or exchange policies, consult your service provider or phone retailer. M-Ratings: Phones rated M3 or M4 meet FCC requirements and are likely to generate less interference to hearing devices than phones that are not labeled. M4 is the better/higher of the two ratings.
  • Page 80 qualified with the system per CTIA Certification Requirements for Battery System Compliance to IEEE 1725. Use of an unqualified battery or charger may present a risk of fire, explosion, leakage, or other hazard.  Do not short circuit a battery or allow metallic conductive objects to contact the battery terminals.
  • Page 81: Distraction

    Distraction Driving Full attention must be given to driving at all times in order to reduce the risk of an accident. Using a phone while driving (even with a hands free kit) can cause distraction and lead to an accident. You must comply with local laws and regulations restricting the use of wireless devices while driving.
  • Page 82 operations or lower image quality.  Clean your phone and its accessories with a soft material such as cleaning cloth for eyeglass lenses. Do not use alcohol or other corrosive substances for cleaning or allow them to get inside.  Do not expose your phone or its accessories to open flames or lit tobacco products.
  • Page 83  Please check local regulations for disposal of electronic products.  Do not carry your phone in your back pocket as it could break when you sit down. Small Children Do not leave your phone and its accessories within the reach of small children or allow them to play with it.
  • Page 84 Normal Use Position When placing or receiving a phone call, hold your phone to your ear, with the bottom toward your mouth. Air Bags Do not place your phone in the area over an air bag or in the air bag deployment area as an airbag inflates with great force and serious injury could occur.
  • Page 85 Use the special features which are designed to minimize the  times of pressing buttons, such as Message Templates and Predictive Text. Take frequent breaks to stretch and relax.  Emergency Calls This phone, like any other wireless phone, operates using radio signals, which cannot guarantee connection in all conditions.
  • Page 86 rings, or allow them to contact or short-circuit the charging jack terminals. Never puncture the surface of the phone with sharp objects. Connection to a Car Seek professional advice when connecting a phone interface to the vehicle electrical system. Faulty and Damaged Products Do not attempt to disassemble the phone or its accessories.
  • Page 87 Pacemakers Pacemaker manufacturers recommend that a minimum separation of 15 cm be maintained between a mobile phone and a pacemaker to avoid potential interference with the pacemaker. To achieve this, use the phone on the opposite ear to your pacemaker and do not carry it in a breast pocket. Hearing Aids People with hearing aids or other cochlear implants may experience interfering noises when using wireless devices or...
  • Page 88 Consult the airline staff about the use of wireless devices on board the aircraft and enable airplane mode of your phone when boarding an aircraft. Interference in Vehicles Please note that because of possible interference to electronic equipment, some vehicle manufacturers forbid the use of mobile phones in their vehicles unless a hands-free kit with an external antenna is included in the installation.

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