Solving Computer Problems; Troubleshooting - IBM ThinkPad X22 Service & Troubleshooting Manual

2. At the prompt, press F11. (The option to press F11 appears for only a few
seconds. You must press F11 quickly.) The Product Recovery program
main menu appears.
3. If you are using Windows
Workstation, you will be prompted to select the appropriate operating
system setting. This menu does not appear for Windows 98 SE.
4. Select System Utilities from the main menu. Press Enter.
5. Select Create a Recovery Repair diskette. Press Enter.
6. Follow the on-screen instructions.
7. When the process is completed, label your diskette as the Recovery Repair
diskette and save it for future use.
To use the Recovery Repair diskette:
1. Shut down and turn off your computer.
2. Insert the Recovery Repair diskette into the drive; then turn on the
computer.
3. Follow the on-screen instructions.

Solving computer problems

If you do not find your problem here, refer to Access ThinkPad, your
on-board help system. Open Access ThinkPad by pressing the ThinkPad
button. The following section describes problems that might prevent access to
this help system.

Troubleshooting

Errors with messages
Note:
Message: 0175: Bad CRC1, stop POST task
Solution: The EEPROM checksum is not correct (block #6). Have the
computer serviced.
Message: 0187: EAIA data access error
Solution: The access to EEPROM failed. Have the computer serviced.
Message: 0188: Invalid RFID serialization information area or bad CRC2.
12
ThinkPad X22 Service & Troubleshooting Guide
1. In the descriptions below, x can represent any character.
2. The version of PC-Doctor referred to here is PC-Doctor for
Windows.
®
2000 Professional or Windows NT
®