Chapter 1. Introduction Important service information Important BIOS and device driver fixes are customer-installable. The BIOS and device drivers are posted on the IBM support site http://www.ibm.com/pc/support/ ® ® Advise customers to contact the IBM HelpCenter at 800-772-2227 if they need assistance in obtaining or installing any diskette fixes.
Each SCSI device is assigned a unique SCSI ID. Duplicate SCSI ID settings can generate a false error message. Use the SCSI ID to determine whether an error message is coming from an internal or an external device. ThinkPad X20, X21, X22, X23...
Safety notices: multilingual translations The following safety notices are provided in English, French, German, Italian, and Spanish languages. Safety Notice 1 Before the computer is powered-on after FRU replacement, make sure all screws, springs, or other small parts are in place and are not left loose inside the computer.
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Die Bereitschaftsbatterie, die sich unter dem Diskettenlaufwerk befindet, kann geringe Mengen Nickel und Cadmium enthalten. Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden. Sie darf nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Die Batterie kann schwere Verbrennungen oder Verätzungen...
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Safety Notice 2 Algunas baterías de reserva contienen una pequeña cantidad de níquel y cadmio. No las desmonte, ni recargue, ni las eche al fuego o al agua ni las cortocircuite. Deséchelas tal como dispone la normativa local. Utilice sólo baterías que se encuentren en la lista de piezas.
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Utilice sólo baterías que se encuentren en la lista de piezas al sustituir la batería. La utilización de una batería no apropiada puede provocar la ignición o explosión de la misma. ThinkPad X20, X21, X22, X23...
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Safety Notice 4 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations.
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No la recargue, ni quite el conector polarizado, ni la desmonte, ni caliente por encima de los 100°C (212°F), ni la incinere ni exponga el contenido de sus celdas al agua. Deséchela tal como dispone la normativa local. ThinkPad X20, X21, X22, X23...
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Safety Notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present after washing.
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Aunque las baterías principales tienen un voltaje bajo, una batería cortocircuitada o con contacto a tierra puede producir la corriente suficiente como para quemar material combustible o provocar quemaduras en el personal. ThinkPad X20, X21, X22, X23...
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Safety Notice 8 Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, remove the battery pack, then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d’alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d’interface.
Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.
v After service, reinstall all safety shields, guards, labels, and ground wires. Replace any safety device that is worn or defective. v Reinstall all covers correctly before returning the machine to the customer. Electrical safety Observe the following rules when working on electrical equipment.
This guide addresses only those items. You should use good judgment to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide. ThinkPad X20, X21, X22, X23...
Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
– Use the round ground-prong of the AC plug on AC-operated computers. Grounding requirements Electrical grounding of the computer is required for operator safety and correct system function. Proper grounding of the electrical outlet can be verified by a certified electrician. ThinkPad X20, X21, X22, X23...
Laser compliance statement Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to...
Laser radiation Opening the CD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive. Do not open. ThinkPad X20, X21, X22, X23...
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Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode. Note the following. Chapter 1. Introduction...
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Non fissare il fascio, non guardarlo direttamente con strumenti ottici e evitare l’esposizione diretta al fascio. Radiación láser al abrir. No mire fijamente ni examine con instrumental óptico el haz de luz. Evite la exposición directa al haz. ThinkPad X20, X21, X22, X23...
Chapter 2. General descriptions This chapter includes descriptions for any ThinkPad model that has the PC-Doctor DOS diagnostics program. Some descriptions might not apply to your particular computer. Read this first Before you go to the checkout guide, be sure to read this section.
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Missing parts might be a symptom of unauthorized service or modification. v If the spindle of a hard disk drive becomes noisy it may have been subjected to excessive force or from being dropped. ThinkPad X20, X21, X22, X23...
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v I9990303 errors can be caused by exposure to strong magnetic fields. Chapter 2. General descriptions...
Recovery Repair diskette) 4. From the list displayed on the screen, select the operating system you want to recover. 5. Select the recovery options you want, and follow the instructions on the screen. ThinkPad X20, X21, X22, X23...
Using Recovery CD To create Service Partition and install the preloaded system from Recovery CD, do the following; To create Service Partition [SP]: 1. Erase all partitions on the hard-disk drive using FDISK or similar application. 2. Boot with Recovery CD (and boot diskette if required). 3.
Power-on password: A power-on password (POP) protects the system from being powered on by an unauthorized person. The password must be entered before an operating system can be booted. Hard disk password: There are two hard-disk passwords (HDPs): ThinkPad X20, X21, X22, X23...
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If a master HDP was set and can be recalled, this will allow access to the hard-disk drive. If no master HDP is available, IBM does not provide any services to reset either the user or the master HDPs nor recover data from the hard-disk drive.
If User only mode is selected and the user HDP is forgotten and cannot be made available to the servicer, IBM does not provide any services to reset the user HDPs nor recover data from the hard-disk drive. The hard-disk drive can be replaced for a scheduled fee.
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Note: Screen blank mode in Windows 98 is called standby mode in Windows 95. To enter screen blank mode, press Fn + F3. To end screen blank mode and resume normal operation, press any key. Standby mode: When the computer enters standby mode, the following events occur in addition to what occurs in screen blank mode: v The LCD is powered off.
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The Fn + F12 keys are pressed. v The power switch is turned off and the mode is set to Power switch mode Hibernation. v The timer conditions are satisfied in suspend mode (for operating systems other than Windows 98). ThinkPad X20, X21, X22, X23...
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v A critically low battery condition occurs and the mode is set to Hibernate when battery becomes low. When the power is turned on, the computer leaves hibernation mode and resumes operation. The hibernation file in the boot record on the hard disk drive is read, and system status is restored from the hard disk drive.
Use the following procedures as a guide in identifying and correcting problems with the ThinkPad computer. Note: The diagnostic tests are intended to test only IBM products. The use of non-IBM products, prototype cards, or modified options can lead to false indications of errors and invalid system responses.
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If the computer cannot be powered on, go to “Power system checkout” on page 35 and check the power sources. If an error code appears, go to “Symptom-to-FRU index” on page 47. On the first screen, select the model and press Enter. Follow the instructions on the screen.
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5. Follow the instructions on the screen. If there is a problem, PC-Doctor shows messages describing it. 6. To exit the test, select Quit-Exit Diag. To cancel the test, press Esc. Note: After executing PC-Doctor, check the system time/date and reset them if needed. ThinkPad X20, X21, X22, X23...
Detecting system information with PC-Doctor PC-Doctor can detect the following system information: Hardware Info: v System Configuration v Memory Contents v Physical Disk Drives v Logical Disk Drives v VGA Information v IDE Drive Info v PCI Information v PNPISA Info v SMBIOS Info v VESA LCD Info Utility:...
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50% of the total power remaining when installed in the computer. Perform operational charging. If the battery status indicator or icon does not turn on, remove the battery pack and let it return to room temperature. Reinstall the battery pack. ThinkPad X20, X21, X22, X23...
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If the charge indicator or icon still does not turn on, replace the battery pack. If the charge indicator still does not turn on, replace the system board. Then reinstall the battery pack. If the reinstalled battery pack has not been charged, go to the next section.
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Ground a. If the voltage is correct, replace the system board. b. If the voltage is not correct, replace the backup battery. c. If the backup battery discharges quickly after replacement, replace the system board. ThinkPad X20, X21, X22, X23...
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Windows 98 recovery CDs . . 121 Windows 2000 recovery CDs . . 122 Windows XP Pro recovery CDs . 122 Windows XP Home recovery CDs . 123 Recovery CDs for X23 Series . . 123 ThinkPad X20, X21, X22, X23...
T2, Cardbus AC adapter X20, X21 72W AC/DC 56W AC/DC Status indicators The system status indicators show the current computer status in different colors (green or orange): 6 7 8 9 Indicator Meaning Chapter 3. ThinkPad X20, X21, X22, X23...
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Green:The Integrated Bluetooth features are Only) Blinking green:The Integrated Bluetooth features are functioning. 4 Bluetooth Press this button to turn the IBM Integrated power button Bluetooth on and off. 5 Drive in use Green:Data is read from or written to the hard disk drive, diskette drive, or drive in the Ultrabay 2000.
If no numeric code is displayed, check the narrative descriptions of symptoms. If the symptom is not described there, go to “Intermittent problems” on page 51. Note: For an IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device.
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0200 1. Reseat the hard disk drive. Fixed disk failure 2. Load Setup Defaults in IBM BIOS Setup Utility. 3. Hard disk drive. 4. System board. 021x 1. Load Setup Defaults in IBM BIOS Setup Utility. Monitor type does not match...
Operating system not found 1. Enter IBM BIOS Setup Utility and see whether the hard disk drive and the diskette drive are properly identified. 2. Diskette drive. 3. Hard disk drive. 4. System board. Chapter 3. ThinkPad X20, X21, X22, X23...
Operating system not found 1. Reseat the hard disk drive. 2. Check the boot sequence by use of IBM BIOS Setup Fan error 1. Fan. Beep symptoms Symptom or error FRU or action, in sequence One beep and a blank, 1.
Horizontal or vertical lines 1. LCD assembly. displayed on LCD Intermittent problems Intermittent system hang problems can be due to a variety of causes that have nothing to do with a hardware defect, Chapter 3. ThinkPad X20, X21, X22, X23...
FRU. 7. If the problem remains, replace the following FRUs one at a time (do not replace a non-defective FRU): a. System board b. LCD assembly ThinkPad X20, X21, X22, X23...
Read this section carefully before replacing any FRU. Screw notices Loose screws can cause a reliability problem. The IBM ThinkPad computer addresses this problem with special nylon-coated screws that have the following characteristics: v They maintain tight connections.
2. From the main menu, select 1. Set System Identification. 3. Select 2. Read S/N data from EEPROM. The serial number for each device is displayed. Write down the serial number of the system unit, designated as follows: 20:System unit serial number ThinkPad X20, X21, X22, X23...
1. Install the ThinkPad Hardware Maintenance Diskette Version 1.60, and restart the computer. 2. Select 4. Assign UUID from the main menu. A new UUID is created and written. If a valid UUID already exists, it is not overwritten. Chapter 3. ThinkPad X20, X21, X22, X23...
CAUTION: The battery consists of small amount of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. ThinkPad X20, X21, X22, X23...
Establish personal grounding by touching a ground point with one hand before touching these units. You must use an electrostatic discharge (ESD) strap (P/N 6405959) to establish personal grounding. 1010 Battery pack Chapter 3. ThinkPad X20, X21, X22, X23...
1020 DIMM v Battery pack (1010) Note: Loosen the screw 1 but do not remove it. Step Screw (quantity) Torque M2 × 3.4 mm, 14.7 Ncm (1.5 kgfcm) Nylock-coated (1) BK ThinkPad X20, X21, X22, X23...
100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. The use of an incorrect battery can result in ignition or explosion of the battery. Chapter 3. ThinkPad X20, X21, X22, X23...
Torque M3 × 3.5mm, 19.6 Ncm (2 kgfcm) Nylock-coated (1) BK When installing: Make sure that the HDD connector is firmly connected. Step Screw (quantity) Torque M3 ×3 mm (4) Red 19.6 Ncm (2 kgfcm) ThinkPad X20, X21, X22, X23...
1050 Keyboard v Battery pack (1010) v Hard Disk Drive (1040) For X20, X21 Step Screw (quantity) Torque M2 × 4.5 mm, 19.6 Ncm (2 kgfcm) Nylock-coated (4) BK ThinkPad X20, X21, X22, X23...
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When installing: When installing the keyboard, do as follows: 1. Install the new keyboard, following the directions in the figure. Make sure that the keyboard edges, shown in the figure as (A), (B), (C), (D)and (E), are under the frame. Chapter 3. ThinkPad X20, X21, X22, X23...
2. Align the tabs of the keyboard with the corresponding slots; then press the keyboard until it snaps into place. For X22, X23 Step Screw (quantity) Torque M2 × 7 mm, Nylock-coated 19.6 Ncm (2 kgfcm) (3) BK ThinkPad X20, X21, X22, X23...
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When installing: When installing the keyboard, do as follows: 1. Install the new keyboard, following the directions in the figure. Make sure that the keyboard edges, shown in the figure as (A), (B), (C), (D)and (E), are under the Chapter 3. ThinkPad X20, X21, X22, X23...
2. Align the tabs of the keyboard with the corresponding slots; then press the keyboard until it snaps into place. 1060 KBD Control Panel Assemble v Battery pack (1010) v Keyboard assembly (1050) ThinkPad X20, X21, X22, X23...
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1. Align the KBD Control Panel hooks with the corresponding slots like the picture. 2. Press the KBD Control Panel until its snaps fit. Chapter 3. ThinkPad X20, X21, X22, X23...
1070 Mini PCI adapter For X21, X20 v Battery pack (1010) v Keyboard assembly (1050) For X22, X23 v Battery pack (1010) v Keyboard assembly (1050) ThinkPad X20, X21, X22, X23...
LCD assembly (1120) v Case keyboard deck (1120) For X20, X21 Step Screw (quantity) Torque M2 × 3mm, Nylock-coated 19.6 Ncm (2 kgfcm) (2) BK When installing: Make sure that you fasten the connector firmly. Chapter 3. ThinkPad X20, X21, X22, X23...
Keyboard assembly (1050) v CDC adapter (1080) v BDC adapter (1090) v Fan assembly (1100) v Wirelesslan assembly (1110) v LCD assembly (1120) v Case keyboard deck (1130) v Speaker (1140) v PC Card slot assembly (1150) ThinkPad X20, X21, X22, X23...
Case keyboard deck (1130) v Speaker (1140) v PC Card slot assembly (1150) v IRDA Port (1160) For X20, X21 Step Screw (quantity) Torque M2 × 6mm, Nylock-coated 19.6 Ncm (2 kgfcm) (2) BK ThinkPad X20, X21, X22, X23...
Case keyboard deck (1130) v Speaker (1140) v PC Card slot assembly (1150) v IRDA Port (1160) v RJ11, RJ45 (1170) For X20, X21 Step Screw (quantity) Torque M2 × 3mm (1) White 19.6 Ncm (2 kgfcm) ThinkPad X20, X21, X22, X23...
1190 LCD USB cover 1200 Front bezel v Battery pack (1010) v Keyboard assembly (1050) v Wirelesslan assembly (1110) v LCD assembly (1120) ThinkPad X20, X21, X22, X23...
9 ThinkPad Button 10 TrackPoint pointing stick 11 TrackPoint Buttons Front view for X22 1 System status indicators 2 Power switch 3 Battery and standby mode status indicators 4 USB port 5 Hard Disk Drive Chapter 3. ThinkPad X20, X21, X22, X23...
2 Power switch 3 Battery and standby mode, Bluetooth Power burtton and status indicators 4 Bluetooth power button 5 USB port 6 Hard Disk Drive 7 Ultraport connector 8 Think Light 9 Transmitter antenna 10 Volume Buttons ThinkPad X20, X21, X22, X23...
7 Power jack 8 Universal serial bus (USB) connector 9 External-monitor connector 10 Line-in jack 11 LAN connector 12 Modem connector Rear view for X22, X23 1 Headphone jack 2 Mic jack 3 Compact flash slot ThinkPad X20, X21, X22, X23...
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4 PC card slot 5 PC Card eject button 6 IrDA port 7 Security keyhole 8 Power jack 9 External-monitor connector 10 Universal serial bus (USB) connector 11 Line-in jack 12 LAN connector 13 Modem connector Chapter 3. ThinkPad X20, X21, X22, X23...
The X23 series includes several models. The following table summaries the characteristics of each model, to help you determine which FRU in the part list meets your need. Mini PCI 2662-DBX/D5X/D1X 12.1″ TFT, XGA V.90 DF Modem & v Pentium III-M 800 ThinkPad X20, X21, X22, X23...
Turkish 02K5902 Hebrew 02K5903 Arabic 02K5904 Czech 02K5905 Greek 02K5906 Hungarian 02K5907 Slovakian 02K5908 Slovenian 02K5909 Poland 02K5910 Thai 02K5911 For X22, X23 Language US English 02K6049 Canadian French 02K6050 LA Spanish 02K6051 Chapter 3. ThinkPad X20, X21, X22, X23...
2660 Non Antenna model W/W 46L5060 2660 Non Antenna model Korea 46L6531 2660 Non Antenna model China 46L6532 2662 Antenna model W/W 46L6533 2662 Antenna model Korea 46L6534 2662 Antenna model China 46L6535 Chapter 3. ThinkPad X20, X21, X22, X23...
14P8967 Portuguese 23P8490 Japan 27P1907 Traditional Chinese 27P1827 Simplified Chinese 27P1840 Turkey 23P8528 Greek 23P8529 Hungary 23P8530 Russian 23P8531 Slovenian 23P8532 Slovakian 23P8533 Polish 23P8527 Hebrew 23P8526 23P8525 Arabic 23P8524 Windows 2000 recovery CDs Language ThinkPad X20, X21, X22, X23...
Canadian French 23P8548 German 23P8553 Portuguese 23P8550 Japan 27P1909 Traditional Chinese 27P1831 Simplified Chinese 27P1842 Hungary 23P8602 Windows Me recovery CDs Language Japan 46P4392 Recovery CDs for X22 Series Windows 98 recovery CDs Language Chapter 3. ThinkPad X20, X21, X22, X23...
Denmark 32P6001 Sweden 32P6005 French 32P6002 German 32P6003 Brazilian Portuguese 32P6000 Japan 46P6953 Taiwan Traditional Chinese 62P8468 Hong Kong Traditional Chinese 62P8472 Simplified Chinese 62P8470 Turkey 32P6014 Greek 32P6015 Hungary 32P6016 Russian 32P6017 Chapter 3. ThinkPad X20, X21, X22, X23...
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62P8469 Hong Kong Traditional Chinese 62P8473 Simplified Chinese 62P8471 Japan 46P6956 Windows XP Home recovery CDs Language Hong Kong English 32P6259 Japan 46P6959 Taiwan Traditional Chinese 62P8496 Hong Kong Traditional Chinese 46P8498 Simplified Chinese 62P8497 ThinkPad X20, X21, X22, X23...
04P3703 For X22, X23 Screw kit (for 10 systems): 26P9830 HDD Metal Case 26P9818 HDD Lid 04P3166 HDD Screw 04P3167 MISC PCB 08K3225 Track Point Cap 84G6536 Screw Cap for 10 systems 26P9831 Chapter 3. ThinkPad X20, X21, X22, X23...
Triconnector wrap plug 72X8546 PC test card 35G4703 Audio wrap cable 66G5180 USB parallel test cable 05K2580 USB FDD Tool Kit 27L3452 Screwdriver kit 95F3598 Torque screwdriver 05K4695 5mm socket wrench 05K4694 Screwdriver 27L8126 Chapter 3. ThinkPad X20, X21, X22, X23...
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ThinkPad hardware maintenance diskette version — 1.60 Note: Download the file from the Web site. Power code (system) IBM power cords for a specific country are usually available only in that region: For 2-pin power cords: Region Canada, Thailand, United States of America...
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Israel 76H3532 76H3524 AC adapter(X20, X21): IBM power cords for a specific country are usually available only in that region: Region 72W 2–prong NON-PFC Astec 02K6669 72W 3–prong PFC Astec 02K6666 72W 2–prong NON-PFC Delta 02K6673 72W 3–prong PFC Delta...
Chapter 4. Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.