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Troubleshooting
If you encounter problems while using the phone, or
if it performs abnormally, you can refer to the chart
below. If your particular problem cannot be resolved
using the information in the chart, contact the dealer
where you purchased the phone.
Problem
Poor
reception
Possible causes
The network signal
is too weak at your
current location (for
example, in a
basement or near a
tall building)
because wireless
transmissions
cannot effectively
reach it.
The network is busy
at the current time
(for example, during
peak times, there
may be too much
network traffic to
handle additional
calls).
Possible solution
Move to a location
where the network
signal can be
properly received.
Avoid using the
phone at such
times, or try again
after waiting a short
time.
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