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Multi-Deck Warmer
Troubleshooting
Refer to the table below for troubleshooting information.
Problem
Shelves Not Heating and
Lights Not On
No Heat to Single Shelf
Individual Light is not On
Holding Temperature Not
Adequate
SS-OM-002.03
Cause
Unit not plugged into power
receptacle.
No Power to the unit.
Power switch is OFF and Lights
circuit breaker is OFF.
Failed shelf component.
Failed Fluorescent Lamp.
Fail Lamp Ballast
Unit has not been preheated.
Product is below 160 F when
loaded.
Shelf temperature control not
set properly.
Failed shelf component.
Possible Solution
Ensure unit power cord is
connected to appropriate power
receptacle.
Check circuit breaker or fuses at
building power panel. If problem
persists, contact an authorized
BKI service agent for corrective
action.
Place the Power circuit breaker
ON and the Lights circuit breaker
ON.
Contact an authorized BKI service
agent for corrective action.
Replace lamp only with BKI
shatter-proof lamp.
Contact an authorized BKI service
agent for corrective action.
Refer to the preheating section on
page 6. If problem persists,
contact an authorized BKI service
agent for corrective action.
Check product temperature
before loading the unit.
Adjust the shelf temperature
control. Refer to the section
entitled Temperature Adjustment
on page 6.
Contact an authorized BKI service
agent for corrective action.
12
Revised 10/16/18
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