Denon DHT-390XP Service Manual page 19

3. HDMI/DVI
3.1. No picture or sound is output
No picture or sound is output
YES
Check the HDMI/DVI
connection
YES
Is the HDMI/DVI cable
connected?
YES
Are you using an HDMI/DVI selector,
repeater or a device for improving
picture quality?
NO
Are you using a certified HDMI cable
(one with the HDMI stamp)?
YES
Are you using an HDMI/DVI cable less
than 5 meters in length?
YES
Are the picture and sound output when
another HDMI/DVI cable is used?
NO
Checking the DVD player
YES
Is the DVD player's HDMI output setting
correct?
YES
Are the picture and sound TV output
when the DVD player's resolution is
changed?
NO
Is the DVD player HDCP-compatible?
NO
Are the picture and sound output when
a different DVD player is used?
NO
cable
properly There may be a problem with the HDMI/
NO
DVI cable. Check the connection.
YES Disconnect everything and connect only
the HDMI/DVI cable to check.
Use a certified HDMI cable (one with the
NO
HDMI stamp).
Replace the HDMI/DVI cable with one
NO
that is less than 5 meters in length (2
meters recommended) to check.
YES
The HDMI/DVI cable is defective.
Check the HDMI output setting, referring
YES
to the DVD
instructions.
Set the DVD player's output resolution
YES
to a resolution with which the TV is
compatible.
The DVD player may not be compatible
YES
with HDCP TV. Ask the DVD player's
manufacturer.
YES
The DVD player is defective.
DHT-390XP
player's operating
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AVR-390