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Latitude 3190 2-in-1
Owner's Manual
Regulatory Model: P26T
Regulatory Type: P26T003

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Summary of Contents for Dell Latitude 3190 2-in-1

  • Page 1 Latitude 3190 2-in-1 Owner’s Manual Regulatory Model: P26T Regulatory Type: P26T003...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2018 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
  • Page 3: Table Of Contents

    Contents 1 Working on your computer..........................6 Safety precautions................................6 Standby power................................6 Bonding ..................................6 Electrostatic discharge—ESD protection......................... 6 ESD field service kit ..............................7 Transporting sensitive components........................... 8 Before working inside your computer..........................8 After working inside your computer..........................8 2 Disassembly and reassembly........................
  • Page 4 Display assembly................................27 Removing display assembly............................27 Installing display assembly............................30 Display back cover................................30 Removing display back cover............................ 31 Installing display back cover............................32 System board..................................32 Removing system board............................32 Installing system board.............................. 36 World facing camera................................ 37 Removing world facing camera..........................37 Installing world facing camera...........................37 Palm rest...................................
  • Page 5 Deleting or changing an existing system setup password..................60 6 Software..............................62 Operating system configurations........................... 62 Downloading drivers................................ 62 7 Troubleshooting............................63 Enhanced Pre-Boot System Assessment — ePSA diagnostics................63 Running the ePSA Diagnostics..........................63 Real Time Clock reset..............................63 8 Contacting Dell............................65 Contents...
  • Page 6: Working On Your Computer

    Due to the increased density of semiconductors used in recent Dell products, the sensitivity to static damage is now higher than in previous Dell products. For this reason, some previously approved methods of handling parts are no longer applicable.
  • Page 7: Esd Field Service Kit

    Two recognized types of ESD damage are catastrophic and intermittent failures. • Catastrophic – Catastrophic failures represent approximately 20 percent of ESD-related failures. The damage causes an immediate and complete loss of device functionality. An example of catastrophic failure is a memory DIMM that has received a static shock and immediately generates a "No POST/No Video"...
  • Page 8: Transporting Sensitive Components

    Transporting sensitive components When transporting ESD sensitive components such as replacement parts or parts to be returned to Dell, it is critical to place these parts in anti-static bags for safe transport.
  • Page 9 CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.
  • Page 10: Disassembly And Reassembly

    Disassembly and reassembly Recommended tools The procedures in this document require the following tools: • Phillips #0 screwdriver • Phillips #1 screwdriver • Plastic scribe NOTE: The #0 screw driver is for screws 0-1 and the #1 screw driver is for screws 2-4 Screw size list Table 1.
  • Page 11 b Pry the base cover from the recesses at the top edges and continue throughout the system [2]. NOTE: Use a plastic scribe to pry the base cover from the recesses at the top edges. Lift the base cover away from the computer. Disassembly and reassembly...
  • Page 12: Installing Base Cover

    Installing base cover Place the base cover to align with the screw holders on the system. Press the edges of the cover until it clicks into place. Replace the 7 M2.5x7 screws to secure the base cover to the computer. Follow the procedure in After working inside your computer.
  • Page 13 Lift the battery from the computer. Disassembly and reassembly...
  • Page 14: Installing Battery

    Installing battery Insert the battery into the slot on the computer. Affix the adhesive tapes to secure the battery to the system. Connect the battery cable to the connector on the battery. Replace the three M2x3 screws to secure the battery to the computer. Install the: base cover Follow the procedure in...
  • Page 15 Disassembly and reassembly...
  • Page 16: Installing Keyboard

    Slide the keyboard outwards, away from the computer, and lift the keyboard away from the computer. Installing keyboard NOTE: Insert the keyboard connector through the gap in the palm rest. Align the keyboard trim with the tabs on the computer, and press it until it clicks into place. Disassembly and reassembly...
  • Page 17: Ssd Card

    Connect the keyboard cable on the system board. Install the: battery base cover Follow the procedure in After working inside your computer. M.2 SSD card Removing M.2 Solid State Drive Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the SSD:...
  • Page 18: Installing M.2 Solid State Drive

    Installing M.2 Solid State Drive Align the notch on the SSD card with the tab on the SSD card connector and slide the card into the slot. Align the screw hole on the SSD card with the screw hole on the system board. Replace the screw that secures the SSD card to the system board.
  • Page 19: Installing Power Switch Board

    Disconnect the power switch cable from the power switch board [1]. b Remove the two M.2x3 screws that secure the power switch board on the computer [2]. Lift the power switch board away from the computer [3]. Installing power switch board Align the screw hole on the power switch board with the screw holders on the slot of the computer.
  • Page 20: Installing Audio Board

    battery To remove the audio board: Disconnect the audio cable from the connector on the audio board [1]. b Remove the M2x3 screw that secures the audio board to the system [2]. Slide and lift the audio board from the system [3]. Installing audio board Insert the audio board into the slot on the computer.
  • Page 21: Touchpad

    Touchpad Removing touchpad Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the touchpad cable: Lift the latch, and disconnect the touchpad cable from the connector on the touchpad [1]. b Peel off the adhesive-backed cable to release it from the touchpad bracket [2]. To remove touchpad metal bracket: Remove the six M2x2 and one M2x3 screw that secures the metal bracket to the system.
  • Page 22 b Remove the adhesive tapes securing the bracket to the touchpad [1]. Lift the bracket away from the system [3] Remove the touchpad from the computer. Disassembly and reassembly...
  • Page 23: Installing The Touchpad

    Installing the touchpad Place the touchpad into the slot on the system. Align and place touchpad bracket over the plastic hold down and replace the six M2x2 and one M2x3 screw to secure it to the system. Affix the adhesive tapes to secure the touchpad bracket Connect the touchpad cable to the connector and affix the adhesive—backed cable to secure it to the touchpad.
  • Page 24: Installing Power Connector Port

    Installing power connector port Insert the power connector port into the slot on the computer. Replace the two M2x3 screws that secure the power connector port to the computer. Connect the power connector cable to the connector on the system board. Install the: battery base cover...
  • Page 25: Installing Coin Cell Battery

    b Pry the coin cell battery to release it from the adhesive and lift it from the computer [2]. Installing coin cell battery Place the coin cell battery into the slot on the computer. Connect the coin cell battery cable to the connector on the system board. Install the: battery base cover...
  • Page 26 b Remove the adhesive tapes that secure the speaker cable to the computer [2,3]. NOTE: Use plastic scribe and your hands to remove the adhesive tapes. Unroute the speaker cable from the routing channel. Lift the speakers from the computer. Disassembly and reassembly...
  • Page 27: Installing Speakers

    Installing speakers Place the speakers into the slots on the computer. Route the speaker cable through the retention clips through routing channel. Affix the adhesive tape to secure the speaker cable on the computer. Connect the speaker cable to the connector on the system board. Install the: battery base cover...
  • Page 28 Disconnect the sensor cable on the system board [1]. Open the palm rest, turn over the system and place it at 90 degree angle with the keyboard facing the table [2]. Disassembly and reassembly...
  • Page 29 To remove the display assembly: Remove the six M2.5x5 screws that secure the display assembly to the computer [1]. b Lift the display assembly from the computer [2]. Disassembly and reassembly...
  • Page 30: Installing Display Assembly

    Installing display assembly Place the display assembly to align with the screw holders on the computer at 90 degree with keyboard facing the table. Replace the six M2.5x5 screws that secure the display hinges to the palm-rest assembly. Flip over the computer. Connect the display cable to the connector on the system board.
  • Page 31: Removing Display Back Cover

    Removing display back cover Follow the procedure in Before working inside your computer. Using a plastic scribe pry the upper edge of the display back cover and continue prying in clockwise direction throughout the outer edge of the display cover. Remove the display back cover away from the computer.
  • Page 32: Installing Display Back Cover

    Installing display back cover Align the display back cover with the tabs on the computer, and press it until it clicks into place. Follow the procedure in After working inside your computer. System board Removing system board Follow the procedure in Before working inside your computer.
  • Page 33 power connector cable [9] To remove metal bracket on the system board: Remove the two M2x3 screws on the metal bracket that secures the system board [1]. b Lift the metal bracket off the system board [2]. Disassembly and reassembly...
  • Page 34 To remove the metal bracket (WLAN and display cable): Remove the M2x3 screw and lift the metal bracket that secures the WLAN card on the system board [1, 2] b Disconnect the WLAN cables [3]. Remove the screws M2x3 and lift the metal bracket that secures the display cable on the computer [4, 5] d Lift the latch, and disconnect the cable [6] Disassembly and reassembly...
  • Page 35 To remove the system board: Remove the five M2x3 screws that secure the system board on the palm rest assembly [1]. b Lift the system board off the palm- rest assembly [2]. Disassembly and reassembly...
  • Page 36: Installing System Board

    Installing system board Align the system board with the screw holders on the palm rest assembly. Replace the five M2x3 screws to secure the system board to the palm rest assembly. Connect the display cable to the connector on the system board. Place the metal bracket over the connector, and replace two M2x3 screws to secure the display cable to the system board.
  • Page 37: World Facing Camera

    World facing camera Removing world facing camera Follow the procedure in Before working inside your computer. Remove the: base cover battery SSD card system board To remove the world facing camera: Lift the camera away from the palm rest assembly. Installing world facing camera Insert the camera into the slot on the computer.
  • Page 38: Palm Rest

    Palm rest Replacing the palm rest Follow the procedure in Before working inside your computer. Remove the: base cover battery keyboard SSD card power switch board audio power connector coin cell battery speaker display assembly system board world facing camera NOTE: Touchpad is not a standalone component and is assembled along with the palm rest.
  • Page 39 power connector audio power switch board SSD card keyboard battery base cover Follow the procedure in After working inside your computer. Disassembly and reassembly...
  • Page 40: Technical Specifications

    Processor Global Standard Products (GSP) are a subset of Dell’s relationship products that are managed for availability and synchronized transitions on a worldwide basis. They ensure the same platform is available for purchase globally. This allows customers to reduce the number of configurations managed on a worldwide basis, thereby reducing their costs.
  • Page 41: Memory

    Memory Table 3. Memory specifications Minimum memory configuration 4 GB Maximum memory configuration 8 GB Type DDR4 (on-board memory) Speed 2400 MHz Storage Table 4. Storage specifications Primary/Boot drive Secondary drive Interface Security option Capacity M.2 SSD SATA Up to 256 GB eMMC M.2 2230 64 GB...
  • Page 42: Camera

    Camera Table 6. Camera specifications Resolution Camera: • Still image: 1 megapixels • Video: 1280x720 at 30 fps World Facing Camera: • Still image: 1 megapixels • Video: 1920x1080 at 30 fps Diagonal viewing angle 74 degrees Communications Table 7. Communications Network adapter Intel Dual Band Wireless-AC 8265 802.11AC 2x2 Wi-Fi + BT 4.2 LE Solder Down Card...
  • Page 43: Keyboard

    Refresh rate 60 Hz Horizontal viewing angle (min) +80/-80 degrees Vertical viewing angle (min) +80/-80 degrees Keyboard Table 10. Keyboard specifications Number of keys • 82 (US) • 83 (Europe) • 84(Brazil) • 86 (Japan) Size Full sized • X= 19.05 mm key pitch •...
  • Page 44: Power Adapter

    Voltage 11.4 VDC Life span 300 discharge/recharge cycles(Standard) and 1000discharge/ recharge cycles(Long cycle) Charging time when the computer is off (approximate) 2-4 hours Operating time Varies depending on operating conditions and can significantly reduce under certain power-intensive conditions Temperature range: Operating •...
  • Page 45: Technology And Components

    Technology and components This chapter details the technology and components available in the system. Topics: • DDR4 • USB features • HDMI 1.4 DDR4 DDR4 (double data rate fourth generation) memory is a higher-speed successor to the DDR2 and DDR3 technologies and allows up to 512 GB in capacity, compared to the DDR3's maximum of 128 GB per DIMM.
  • Page 46: Memory Errors

    Figure 2. Thickness difference Curved edge DDR4 modules feature a curved edge to help with insertion and alleviate stress on the PCB during memory installation. Figure 3. Curved edge Memory Errors Memory errors on the system display the new ON-FLASH-FLASH or ON-FLASH-ON failure code. If all memory fails, the LCD does not turn on.
  • Page 47: Speed

    finally has the answer to the consumers' demands with a theoretically 10 times faster than its predecessor. In a nutshell, USB 3.1 Gen 1 features are as follows: • Higher transfer rates (up to 5 Gbps) • Increased maximum bus power and increased device current draw to better accommodate power-hungry devices •...
  • Page 48: Applications

    Applications USB 3.0/USB 3.1 Gen 1 opens up the laneways and provides more headroom for devices to deliver a better overall experience. Where USB video was barely tolerable previously (both from a maximum resolution, latency, and video compression perspective), it's easy to imagine that with 5-10 times the bandwidth available, USB video solutions should work that much better.
  • Page 49: Hdmi 1.4 Features

    HDMI 1.4 Features • HDMI Ethernet Channel - Adds high-speed networking to an HDMI link, allowing users to take full advantage of their IP-enabled devices without a separate Ethernet cable • Audio Return Channel - Allows an HDMI-connected TV with a built-in tuner to send audio data "upstream" to a surround audio system, eliminating the need for a separate audio cable •...
  • Page 50: System Setup Options

    Boot Sequence allows you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...
  • Page 51: Navigation Keys

    If you wait too long and the operating system logo appears, wait until you see the desktop. Then, shut down or restart your computer and try again. NOTE: After the Dell logo appears, you can also press F12 and then select BIOS setup. General screen options This section lists the primary hardware features of your computer.
  • Page 52: System Configuration Screen Options

    Option Description • Memory Information: Displays Memory Installed, Memory Available, Memory Speed, Memory Channels Mode, Memory Technology • Processor Information: Displays Processor Type, Core Count, Processor ID, Current Clock Speed, Minimum Clock Speed, Maximum Clock Speed, Processor L2 Cache, HT Capable, and 64-Bit Technology •...
  • Page 53: Video Screen Options

    Option Description Audio This field enables or disables the integrated audio controller. By default, the Enable Audio option is selected. The options are: • Enable Microphone— default • Enable Internal Speaker—default Touchscreen This field controls whether the touchscreen is enable or disabled. The touchscreen option is enabled by default. Miscellaneous Allows you to enable or disable the following devices: Devices...
  • Page 54: Secure Boot Screen Options

    Option Description Password Bypass Allows you to enable or disable the permission to bypass the System and the Internal HDD password, when they are set. The options are: • Disabled —enabled by default • Reboot bypass Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is set.
  • Page 55: Intel Software Guard Extensions Screen Options

    Option Description • Disabled • Enabled (Default) Expert Key Allows you to manipulate the security key databases only if the system is in Custom Mode. The Enable Custom Management Mode option is disabled by default. The options are: • PK—enabled by default •...
  • Page 56: Power Management Screen Options

    Option Description • C states Default setting: The option is enabled. Intel TurboBoost Allows you to enable or disable the Intel TurboBoost mode of the processor. • Enable Intel TurboBoost Default setting: The option is enabled. Power management screen options Option Description AC Behavior...
  • Page 57: Post Behavior Screen Options

    • Adaptive—enabled by default Configuration • Standard—Fully charges your battery at a standard rate. • ExpressCharge—The battery charges over a shorter time using Dell’s fast charging technology This option is enabled by default. • Primarily AC use • Custom If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop.
  • Page 58: Virtualization Support Screen Options

    Option Description • 10 seconds Virtualization support screen options Option Description Virtualization Allows you to enable or disable the Intel Virtualization Technology. Enable Intel Virtualization Technology: This option is enabled by default. VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from utilizing the additional hardware capabilities provided by Intel®...
  • Page 59: System Logs Screen Options

    SupportAssist system resolution Option Description Auto OS Recovery The Auto OS Recovery Threshold setup option controls the automatic boot flow for SupportAssist System Threshold Resolution Console and for Dell OS Recovery Tool. • • • 2 (default) • Updating the BIOS in Windows It is recommended to update your BIOS (System Setup), when you replace the system board or if an update is available.
  • Page 60: System And Setup Password

    System and setup password Table 16. System and setup password Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.
  • Page 61 Press Esc and a message prompts you to save the changes. Press Y to save the changes and exit from System Setup. The computer reboot. System setup options...
  • Page 62: Software

    Topics: • Operating system configurations • Downloading drivers Operating system configurations This topic lists the operating system supported by Latitude 3190 2-in-1. Table 17. Operating systems Microsoft Windows 10 Pro 64 bit RS4 Downloading drivers Turn on the notebook. Go to Dell.com/support.
  • Page 63: Troubleshooting

    Real Time Clock reset The Real Time Clock (RTC) reset function allows you to recover your Dell system from No POST/No Boot/No Power situations. To initiate the RTC reset on the system make sure system is in a power-off state and is connected to power source . Press and hold the power button for 25 seconds and then release the power button.
  • Page 64 NOTE: If AC power is disconnected from the system during the process or the power button is held longer than 40 seconds, the RTC reset process is aborted. The RTC reset will reset the BIOS to Defaults, un-provision Intel vPro and reset the system date and time. The following items are unaffected by the RTC reset: •...
  • Page 65: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

This manual is also suitable for:

Latitude 3190

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