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Troubleshooting: Dell TrueMobile 1400 WLAN Card User's Guide
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Troubleshooting: Dell TrueMobile 1400 WLAN Card User's Guide
Cannot connect to the network
Performance and connectivity problems
Getting help
Cannot connect to the network
If your Dell TrueMobile 1400 Internal Dual-band WLAN Card appears to be functioning properly but you cannot connect to the
network, the problem may be that there is a mismatch between the Network name (SSID) and Wireless network key (WEP)
settings in your Wireless Network Properties and the name and WEP key of the network you are trying to connect to. As explained in
Completing the
setup, the network name and WEP key are case sensitive. Verify that the spelling and case of these parameters are
correct and that the settings are exactly the same on all computers on the network.
If you have verified that the spelling and case of these parameters are correct and that the settings are exactly the same on all
computers on the network and you are still unable to connect to the network, see
Performance and connectivity problems
Problem or symptom
The computers seem to be
communicating, but they do
not appear in the My
Computer window or in the
My Network Places window.
file:///D|/My%20Documents/1400/trouble.htm (1 of 3) [11/15/2002 9:10:29 AM]
Possible solution
Windows 2000 environment
Verify that File and Printer Sharing is enabled
on all the computers on your network.
1. From the desktop, click the Start
button, point to Settings, and click
Control Panel.
2. In Control Panel, double-click the
Network and Dial-up Connections
icon.
3. In the Network and Dial-up
Connections window, double-click the
Local Area Connection icon.
4. In the Local Area Connection Status
box, click Properties.
5. In the Local Area Connection
Properties box, verify that the File
and Printer Sharing for Microsoft
Networks check box is selected. If the
check box is cleared, select it. If the
check box is not present, click Install.
Performance and connectivity
Windows XP environment
Verify that File and Printer Sharing is enabled
on all the computers on your network.
1. From the desktop, click the Start
button and click Control Panel (if you
are looking at Category View, slick
Switch to Classic View).
2. In Control Panel, double-click the
Network Connections icon.
3. In the LAN or High-Speed Internet
area, right-click Wireless Network
Connection and click Properties.
4. In the Wireless Network Connection
Properties box, if the General tab is
not on top, click the General tab.
5. In the This connection uses the
following items list, verify that the
File and Printer Sharing for
Microsoft Networks check box is
selected. If the check box is cleared,
problems.
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