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Dish Network Wally Setup
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Dish Network Wally Setup

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Download this manual See also: User Manual, Setup Manual
SET UP YOUR
WALLY

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Summary of Contents for Dish Network Wally

  • Page 1 SET UP YOUR WALLY...

  • Page 2: Quick Tip

    STEP 1: Unpair Your Remote If you are unable to turn on your original receiver, go to step 2. Press the SYSTEM INFO button Locate your remote from the on the front panel of your original list on the right-hand side of the receiver.
  • Page 3 Then, unscrew this attach the correct label to it. Then, cable from your Wally. Do not unplug it from the receiver. Do not unscrew it from the wall. unplug it from your TV.
  • Page 4 “Ethernet” port, and attach the the original receiver and the wall. yellow label to it. Then, unplug A new power cord was shipped it from the receiver. Do not with your replacement Wally. disconnect it from the wall. (You may not have this cable.)
  • Page 5 STEP 3: Connect the Cables to Your Replacement Receiver Connect the Satellite In cable Connect the RCA cables or the to the “Satellite In” port on your HDMI cable to the corresponding replacement Wally. ports on your replacement Wally.
  • Page 6 STEP 3: Connect the Cables (Cont.) Connect the Ethernet cable Connect the power cord that to the “Ethernet” port on your came with your replacement Wally replacement Wally. (You may not to the “Power” port on the new have this cable.)
  • Page 7 STEP 4: Power Your Equipment Plug the power cord from your Make sure that the Smart Card is replacement Wally into a power secured firmly in the slot on the outlet, and ensure that your TV is side of your replacement Wally.
  • Page 8 STEP 4: Power Your Equipment (Cont.) Starting Up... Turn on your TV and you will see When the Install Wizard screen a loading screen, which could last appears, go to step 5. for several minutes. QUICK TIP If you do not see the loading screen, press the “Source/Input”...
  • Page 9 STEP 5: Pair Your Remote to Your Wally Press the SAT button on your Once your remote is paired, the remote control to pair it to Install Wizard will proceed to the your Wally. All of your previous next step automatically.
  • Page 10 STEP 6: Set Up Text to Speech If you would like to have a digital If you do not want a digital voice voice read the text on screen, use to read the text on screen, use your remote control to highlight your remote control to highlight “Continue with Text to Speech.”...
  • Page 11 STEP 7: Set Your TV Resolution Depending on the type of television you own, you may not see this screen. If this screen does not appear, skip to step 8. If the image on the screen looks If the image on the screen looks clear and correct, use your remote incorrect, use your remote control control to highlight the “Keep”...
  • Page 12 10 minutes. Once signal the “Home Video Network” cable is acquired, the Install Wizard is firmly connected to your Wally will proceed to the next step and the wall. Then, use your automatically. remote control to highlight “Retest...
  • Page 13 STEP 9: Activate Your Wally (Internet Connection) If your Wally is not connected to the Internet, skip to step 9E. Use your remote to highlight the Use your remote control to “Zip Code” field and press SELECT. highlight either the “DISH Account Then use the number pad on your Number”...
  • Page 14 STEP 9: Activate Your Wally (Internet Connection Cont.) Use your remote control to Once activated, you will see highlight the “Activate” button, and a screen confirming that you then press SELECT. activated your Joey successfully. The Install Wizard will then advance to the next screen automatically.
  • Page 15 STEP 9: Activate Your Wally (No Internet Connection) If your Wally is not connected to Once activated, you will see the Internet, call 1-800-333-3474 a screen confirming that you (DISH) to activate it with a DISH activated your Joey successfully.
  • Page 16 STEP 10: Download Wally Software Your Wally will start downloading Once your Wally completes the software automatically. This software download, the Install process will take approximately 20 Wizard will advance to the minutes. Summary screen automatically.
  • Page 17 STEP 12: Review the Summary Screen Review the Summary screen. Any When you have completed all fields with green checkmarks are of the steps on the Summary completed, and yellow fields are screen, select the “Watch TV” tile steps that need your attention. To to start watching your favorite change the information in a yellow programming with DISH.
  • Page 18 STEP 10: Return Your Original Receiver Lift here TO RETURN EQUIPMENT TO DISH NETWORK TO RETURN EQUIPMENT TO DISH NETWORK 1. Remove Shipping Label Here 1. Remove Shipping Label Here 1 LBS (800) 894-9131 1 LBS DISH NETWORK (800) 894-9131...
  • Page 19 STEP 10: Return Your Original Receiver (Cont.) 1 LBS (111) 555-5555 1 LBS SERVICE SPARTANBURG SERVICE CENTER (800) 894-9131 525 DUNNET COURT DISH NETWORK SPARTANBURG SC 29303 525 DUNNETT COURT PEEL HERE AND APPLY RETURN SHIPPING LABEL SPARTANBURG SC 29303 1 LBS (111) 555-5555...
  • Page 20 Want the convenience of managing your account anywhere at anytime? Download the MyDISH app from the Apple App Store or Google Play Store to view and pay your bill, change your programming, and do more on your mobile device. Help App Customer Support Channel 103 •...