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GETTING
CONNECTED
Installation instructions for your
NBN Modem Sagemcom 5356
This guide is designed to help you get started with your new
modem. It relates to services being delivered over NBN FTTN
connections. Please make sure you keep it in a safe place, as
you may find you need to refer to it again at a later date.
1
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Summary of Contents for SAGEMCOM 5356
- Page 1 GETTING CONNECTED Installation instructions for your NBN Modem Sagemcom 5356 This guide is designed to help you get started with your new modem. It relates to services being delivered over NBN FTTN connections. Please make sure you keep it in a safe place, as...
- Page 2 IMPORTANT: READ BEFORE YOU START In most cases an NBN technician will not need access to your premises in order to connect you to the NBN. If access is required, then one of our staff members will contact you to arrange a suitable time. Once connected to the NBN, your home phone or broadband service will be delivered directly from the NBN modem.
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Page 3: Contents In The Box
Contents in the Box 1 x NBN Modem 2 x Ethernet Cables 1 x Telephone Cables 1 x Power Supply Adapter 1 x Wi-Fi Information Label... - Page 4 LIGHTS ON THE NBN MODEM Top LED panel display indicators Function LED Colour Description of Operation Link Solid White Trying to detect NBN signal Solid Blue NBN signal detected trying to connect NBN line synchronized with Modem Solid Green No physical connection Online Solid White Trying to connect to internet (after LINK LED...
- Page 5 SOCKETS ON THE NBN MODEM 1. DSL: This socket is used when your NBN service is provided from your phone socket (FTTN and FTTB). 2. N/A 3. Phone Port (Green): Connect your telephone here 4. LAN 1 & 2 (Yellow): These ports are used to connect your devices (PC, Laptop, TV) 5.
- Page 6 STEP-BY-STEP GUIDE TO INSTALLING THE NBN MODEM Plug a telephone into the wall socket and check if there is a dial tone. If there is no dial tone on the line, please contact us on 02 6584 0900 prior to proceeding. If there is a dial tone present, unplug your phone, splitters/filters and ADSL modem Plug the Power Supply Adapter cable into the NBN modem’s power inlet on the back of the device.