Chapter 3 - Using Basic Phone Functions; Making And Answering Calls - Cisco SPA 525G2 User Manual

Chapter 3 – Using basic phone functions
This chapter will show you how to use the basic functions of your Cisco SPA 525G2 IP phone, and includes
the following sections:
 Making and answering calls
 Adjusting the call volume and muting
 Putting a call on hold
 Resuming a call
 Ending a call
 Transferring calls
 Redialling
 Viewing and returning missed calls
 Turning the missed calls shortcut on and off
 Call forwarding
 Setting Do not disturb
 Answering a call
 Making a three-way conference call
 Using the phone directories
 Using the call history lists
 Setting or changing a phone password
 Accessing voicemail

Making and answering calls

Note: You might need to include a pre-fix number when you dial an external number - ask your
Vodafone One Net administrator for more details.
Note: Your IP phone will be configured with two lines that represent the same outgoing number,
indicated by the first two green line keys. Each line can hold up to two calls, but only one call may
be connected across both lines at any one time; the other calls will be kept on hold. You can use
the up and down arrow keys to scroll through all calls on the two lines. The maximum number of
calls that can be held on the phone at one time is four, with two held on each line.
To make a call when you are not on a call or holding a call, you can:
 Pick up the receiver
 Press the Speaker button
 Press the Headset button
 Press one of the green line keys
To make a new call when you have one or more calls on hold, you can:
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